Car Repairs And Tires At 1003 Cape Coral Pkwy E From Your Cape Coral Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1003 Cape Coral Pkwy E? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1003 Cape Coral Pkwy E
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #15350 Managed by Petroy Campbell

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, belts, and more. Plus, we're dedicated to giving you the best service possible, at affordable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 53 Reviews
    1/ 5stars
    by  
    on January 14, 2019
    I waited 2 hours on Sunday 1-13-2019 and they never even moved my vehicle to have it looked at.The manager never came to me to tell me what the delay was..When I ask for my keys because I could not wait any longer.He never said anything and just handed them to me.Go to skyline Blvd location better service.
    5/ 5stars
    by  
    on August 2, 2018
    Everything went well. I will return for future auto service needs
    5/ 5stars
    by  
    on July 24, 2018
    Cherrie and Technician Jeremiah has provided me outstanding service. Thank you for your service
    5/ 5stars
    by  
    on June 30, 2018
    The Cape Coral Pkwy Firestone has provided me outstanding service for several years now. Sherrie is always pleasant and explains the problem, diagnostics, and repairs needed in easy to understand terms They always state the name of the Technician who worked on the car on the invoice. Their prices are always better than the Dealership and other competitors. Their hours of operation are very convenient. The discounts when using the Firestone Credit Card are always appreciated. Thank you to the employees at Cape Coral Pkwy Firestone.
    1/ 5stars
    by  
    on June 14, 2018
    Absolutely horrible! Mechanic or mechanics who worked on my car were clueless. I'm not accepting I'm sorry over and over again. I explained this in detail last week in review. Someone called me but I missed the call. I'm very upset and dissatisfied. I'll never recommend this location again. One mgr or asset mgr had the personality of a toad...none! Sherrie kept repeating I'm so sorry this happened. I'm so so done with saying it's ok and no worries that I'm done. The mechanic that worked on my car is not suitable to work on cars at all.Very uneducated! I wasted so much of my time on mistakes of the mechanics there...Three times in one week is ridiculous. If I sent a bill to Firestone for my time it would be extremely high. So what can Firestone do for me!!!! I'm done and I refuse to put up with ignorance of some people. It's important I hear from Firestone.
    1/ 5stars
    by  
    on March 20, 2018
    Went to have my alternator put in my alternator still is it working they didn’t do all the work then they said I have to bring it back in and pay more to get a complete most the shops in the area check to make sure they do the job right I guess They just want to get more money for me and do more work very disappointed no response from any of them
    5/ 5stars
    by  
    on February 5, 2018
    If you like Great Service, as for Sherrie Thorpe
    5/ 5stars
    by  
    on November 28, 2017
    fantastic tire warranty....they really back up their tire warranty with no hassles ...awesome experience!
    5/ 5stars
    by  
    on October 31, 2017
    This Firestone location is always great! Friendly, honest, and efficient service every time I have gone here. I recommend this location to everyone for your total auto repair needs.
    5/ 5stars
    by  
    on August 7, 2017
    Excellent Service all the time.. I will rate my location 10 across the board...1003 Cape Coral pkwy E, Cape Coral Fl. 33904 #239-542-5982, Thank you, Mr. Paul Ryan (Manager Mr. Jerry) & Staff for your kindness and Excellent Customer Service Care, also your location is very clean, I love walking into a clean business environment. Allstaff employees are very Professional. At times I visit this location just for air in my tires. The staff member take care of my needs right away and it's free!!(smile) Thanks again for your excellent services. Ms. Katherine Keith. A customer for life. Cape Coral Fl.
    5/ 5stars
    by  
    on June 24, 2017
    Great place, trust worthy employees, vehicle was fixed in a timely.
    5/ 5stars
    by  
    on April 9, 2017
    Love this Firestone location! Great timely service every visit. Very respectful of your time. I do recommend making am appointment if you can. They honor appointments and are very respectful of your time.
    5/ 5stars
    on March 4, 2017
    Tom and Nelson are the best sales and technicians i have ever hd the pleasure of working with! Honest, and trustworthy come to mind so i am a repeat customer at this location for Firestone Complete a uto Care !! Dr Thomas C. Everson 239 980 2896 drcheese441@yahoo.com
    5/ 5stars
    by  
    on December 16, 2016
    Wonderful experience at this store. The people were friendly, the service was quick and I might stop back in just to say hello and have a cup of coffee.
    5/ 5stars
    by  
    on November 3, 2016
    Wonderful customer service and price match. The job was well done from start to finish.
    5/ 5stars
    by  
    on September 23, 2016
    The whole team that I deal with were courteous, efficient and very pleasant. I was given great advise on what was needed to be done to my vehicle and it was performed in a reasonable time and at a reasonable price. I will certainly be returning to the Cap Coral branch for future maintenance.
    5/ 5stars
    by  
    on September 16, 2016
    Great customer service! Knowledgeable Technicians/ Mechanics so it didn't take "all day" to get my car repaired, the oil changed and tires rotated. I will be back again :)
    5/ 5stars
    on September 2, 2016
    5/ 5stars
    by  
    on August 29, 2016
    5/ 5stars
    by  
    on August 16, 2016
    they listen and took care of my problems and more.
    5/ 5stars
    by  
    on June 24, 2016
    5/ 5stars
    by  
    on April 11, 2016
    Professional service at a very good price! I would recommend Firestone complete car care service too everyone I know. Thank you for the great experience.
    5/ 5stars
    by  
    on April 1, 2016
    The crew at the Cape Coral Firestone went above and beyond in helping me. I went for tires and was quoted on a certain price and the crew told me they were not the best fit for my cars needs. I thought I'd have to leave when seeing the price of the new tires they told me I would need, but instead they gave me the price I was quoted at. They were so helpful and there customer service was excellent.
    5/ 5stars
    by  
    on March 13, 2016
    Steve and all the Techs at Firestone Del Prado are so friendly, and kind. They go over and above customer satisfaction. They make sure you understand what is wrong with your vehicle. The waiting room is very comfy and just a short walk to the stores if you don"t feel like waiting. I have been coming to this store for 9 years now, and Steve knows me by name, you get the small town feeling which is wonderful. i am very happy and satisfied with Steve and all the techs there. Great job guys.
    5/ 5stars
    by  
    on March 10, 2016
    We were pleasantly surprised at how well the service adviser knew Firestone products. He gave very good advice and helped us pick a good tire for our car. Which now drives like a new car again. The tires grab the road and the car takes corners smoothly again.
    5/ 5stars
    by  
    on December 17, 2015
    I went there a week ago for an estimate, without an appt, and was taken in, in a very timely manner. The techs working were very nice, professional and knowledgeable. Was very happy and would definitely recommend them to friends
    5/ 5stars
    by  
    on November 10, 2015
    I went to Firestone with a flat tire. The tire was Not repairable. Due to a past experience, I was reluctant to do more business with the store. The manager assured me of positive changes and things will be different, so I decided to give them another chance. He was right! All worked out great and I will definitely refer the store again.
    5/ 5stars
    by  
    on November 6, 2015
    I came in for two tires and received the best service from an auto service place in a long time. The two guys that waited on me were professional and very helpful. They seemed to really care about me and not trying to upsell every product under the sun, just to make a buck. The condition of the work area was spotless and I made mention of it and they replied we wouldn't have it any other way. I was pleased to hear that.
    4/ 5stars
    by  
    on October 25, 2015
    Had new pads and rotors installed and have had tires new a/c installed in the past year.
    5/ 5stars
    by  
    on October 22, 2015
    Been coming for years and never been disappointed. Keep up the great work!
    3/ 5stars
    by  
    on September 4, 2015
    I have been a regular customer for several years and several vehicles. The last two service appointments, I have had the wheels rotated. However, after each of these rotations, I have lost a wheel hubcap and have had to retighten all of the remaining hubcaps. Not thrilled!
    4/ 5stars
    by  
    on August 6, 2015
    I went here on my vacation. They were a little slow, but they did good work.
    5/ 5stars
    by  
    on August 3, 2015
    A problem from a previous visit was resolved swiftly and professionally. They proved customer satisfaction is not just a slogan, sign on the wall, or advertising. Well Done! We will spread the word to our friends and neighbors.
    1/ 5stars
    by  
    on June 27, 2015
    Told me it takes 1600 to fix my car when I just got it fix for 300
    5/ 5stars
    by  
    on June 22, 2015
    Very good experience. Will use them again. Very honest
    4/ 5stars
    by  
    on June 15, 2015
    TOOK CARE OF MYCORVETTE IN A TIMELY AND PROFESSIONAL MANNER
    5/ 5stars
    by  
    on May 27, 2015
    I have been there before and services was great my son was also satisfied
    4/ 5stars
    by  
    on May 25, 2015
    They did a good job with my oil change and installing my new tires.
    4/ 5stars
    by  
    on May 25, 2015
    They were shorthanded and new manager was reorganizing the shop and still got service done fairly quick.
    5/ 5stars
    by  
    on May 22, 2015
    Always a good experience used it 2 weeks ago. Quick service made appointment day before using online form and mechanic were waiting for me did not waste one minute, was pretty impress. Use this location in Cape Coral for over 7 years now
    5/ 5stars
    by  
    on May 5, 2015
    I have a large SUV and luckily they were able to supply me with a new tire before I traveled 600 miles home. Superb care and friendliness.
    4/ 5stars
    by  
    on April 17, 2015
    Nice people............................................
    5/ 5stars
    by  
    on February 26, 2015
    I have been getting our cars serviced there for over 20 years, and have found them to be honest and trustworthy.
    1/ 5stars
    by  
    on February 26, 2015
    to start off I will say that I will never go there or recommend this place to an enemy.the driver side upper control arm bolt was loose they said they did not know how to tighten it because they thought it was stripped and that they could not perform the alignment. after driving it back home I jacked up the car and tightened it myself I then brought the car over to Tire Kingdom where they said it would have been no issue for them to have tightened the bolt. Furthermore when I went to pick up my car that they couldn't work on I waited for over 30 minutes to get my keys because I had to wait for the mechanic to tell me what was wrong. Ultimately I had to grab the key myself, they hadn't worked on the car and I had to leave. the service was so bad I will never go to another Firestone again.
    5/ 5stars
    by  
    on February 26, 2015
    Good service and great advice from these Pro's. Try them and you'll agree.
    5/ 5stars
    by  
    on February 3, 2015
    I have never been disappointed. Have always been treated like a valued customer. Service managers are helpful without being pushy.
    5/ 5stars
    by  
    on February 3, 2015
    Very happy that this new Store opened... doing great business
    5/ 5stars
    by  
    on January 27, 2015
    Service was awesome, quick, staff extremely helpful
    5/ 5stars
    by  
    on January 27, 2015
    I went a few months back, the guy got me a great deal and explained to me the best tires for my truck. He even gave me a ride home and offered to pick me up while the had my truck. Great services all around!
    3/ 5stars
    by  
    on January 23, 2015
    we had our Chrysler for repair in their shop for years. Last time it was a complicated Job (Computer). They fixed it but left oily Fingerprints all over the interior. I brought it back to the shop they cleaned it but again did a lousy job
    5/ 5stars
    by  
    on January 22, 2015
    I literally got a flat tire right in front of the store. I was quickly helped. I was told that the tires that I currently had on my car were a size too small. They recommended great tires. I also had an oil change and break check while I was there. Very satisfied. I like the fact that you can have all your car needs taken care of under one roof. I am a customer for life.
    4/ 5stars
    by  
    on January 22, 2015
    I stopping gping to the cape coral parkway store after being lied to and getting poor service i now go to the store on skyline when the cape coral parkway changed manager s the store went downhill
    5/ 5stars
    by  
    on January 22, 2015
    Service and personnel are always outstanding. I trust them. Very efficient.

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