5/ 5stars
by Chris
on January 2, 2019
Technical went above and beyond to make sure I was happy during my visit.
Responded on January 10, 2019 Chris, we are glad you enjoyed your experience at Firestone. Please visit us again soon! ^Jennifer
Firestone Complete Auto Care - Fort Myers Management
2/ 5stars
by Arthur E
on November 29, 2018
When I brought my vehicle in for oil change and tire rotation yesterday the tire sencers were working very good after they finished and was driving away the indicator on my dash said tithe sessors had to be repaired when I went back I they told me one was bad I find this hard to believe and they should have told me when I checked out now I have to take it to a dealers spends a lot of money to have this fixed not very happy
Responded on February 6, 2019 We strive to deliver excellent service to every customer, Arthur. We'd like to get management involved to address any concerns that you may have about the service that you received. Please feel welcome to email us at socialcare@bfrc.com. Be sure to include the details of your experience and the best contact information for you. We value your business and look forward to receiving your email. ^Katrina
Firestone Complete Auto Care - Fort Myers Management
5/ 5stars
by Jim L
on October 30, 2018
Great store, excellent store employees, and awesome service at this store. Was able to get a good and fair price on my Bridgestone tires. Firestone offers price match as well.
5/ 5stars
by karen
on September 24, 2018
Great staff, super clean lobby and shop. Highly recommend.
5/ 5stars
by WSL
on July 31, 2018
I needed a not-so-easy solution in a hurry. They were able to accommodate all of my needs in a very timely manner with parts that were in stock and a manager (Sosa) who did everything to ensure that I was happy with the product and services. I highly recommend this store; their demonstrated expertise and level of care are to be commended, and they do all of that while offering reasonable prices..
5/ 5stars
by Tiffany
on April 18, 2018
Also kind and helpful. The staff goes above and beyond.
5/ 5stars
by Cindy K
on February 22, 2018
extremely happy on all counts
5/ 5stars
by Todd R
on January 11, 2018
Doug Redman the store manager was the person that took care of me. He was very professional, friendly and they got my vehicle serviced right away. A great experience.
5/ 5stars
by Fred
on October 6, 2017
Great desk personnel. Great price. Great service.
5/ 5stars
by Mariana R
on May 24, 2017
4/ 5stars
by Sandi B
on March 22, 2017
Had a phenomenal experience with a sales representative, caring and efficient service at the Ockeechobee location West Palm Beach Fl.
5/ 5stars
by Greg M
on February 9, 2017
5/ 5stars
by Mike E
on December 12, 2016
Great Service!
5/ 5stars
by Mary M
on November 4, 2016
Sales associates and technicians are knowledgeable, perform courtesy checks on my vehicle and provide prompt, professional service...ALWAYS.
5/ 5stars
by Lisa B
on September 11, 2016
They were helpful on phone, took action when I arrived,. The place was clean, staff was friendly and RJ delivered on all time lines.
5/ 5stars
by Ljkennett
on November 28, 2015
I have been taking my fleet vehicles to this FireStone for years. I took my camaro in for tires and brakes. They did a great job talking with me and explain in what they were doing with her. I'm happy with the service they provided. Ask for Brandon!
5/ 5stars
by bill1947
on June 15, 2015
great location, fast workers, great service and prices
5/ 5stars
by Tim G
on June 10, 2015
2 weeks ago I was in urgent needed of 4 trailer tires. I stopped at a Firestone in Fort Myers, Fl. "by chance" and found the most professional and courteous Manger, Brandon, who was able to supply them in in short order and have them balanced and in installed for me in minimal time. A great experience in a "today world? where this this is not the norm..................
3/ 5stars
by Christopher L
on June 1, 2015
I used them a few weeks ago to get two tires and as being a former tier tech what should have not taken that long to do but he was taking his time and talking to the other tire tech. That was my only problem
5/ 5stars
by R c
on May 18, 2015
Needed to be out quickly. This location did nothing but rock it out. THANK YOU.
2/ 5stars
by Unhappy33907
on May 6, 2015
I came in with an issue with my AC. The charge was 49.95 to check what was wrong and another 170.00 to charge the AC. I called another place and only charged my 60.00 to charge the AC. I was very unhappy with the price but happy I called around.
5/ 5stars
by Jim H
on April 22, 2015
My son is away in college and they took very good care of his car
5/ 5stars
by carltpugh
on February 27, 2015
Over the past twelve years I have taken my car to Firestone for different things. The service and employee attitude is always top notch!
5/ 5stars
by Snowbird
on February 26, 2015
While visiting the area an indicator showed low tire pressure. We were hesitant to drive further in heavy traffic when we spotted your store. The employee quickly determined that we had a nail in the tire. He worked us in for service and were on our way soon. Thank you for the efficient and professional service!
5/ 5stars
by BIG T
on February 26, 2015
I have used Firestone for all my automotive needs and it is because of the leadership, very professional, quality and customer service . You well never need to look any where else. David's team is the best I have ever encountered.
5/ 5stars
by boatguy
on February 25, 2015
Bought a new Interstate Battery for my Chrysler Sebring. *This is a difficult battery to replace as it is up under the driver's wheel well. They had the battery at a good price/value and replaced it within 20min. Great service!!!!
5/ 5stars
by Corinne
on February 16, 2015
Excellent customer service and very personable and trustworthy!
5/ 5stars
by Angelwings
on January 27, 2015
They are honest. Quick service car always runs perfect after service is performed.
5/ 5stars
by donyoung731
on January 26, 2015
ID'd problems, found solutions, fast. David Strongin is very smart and quick to diagnose problems, also, most courteous and helps to advise on which actions to take.
5/ 5stars
by HankK
on January 24, 2015
David Strongin is a strong manager who is really customer focused. You can tell he appreciates the business I bring and makes sure the assistants under him show the same gratitude.
5/ 5stars
by Ronald
on January 22, 2015
I have only used Firestone for my auto repair needs. They have never let me down and their prices are great for parts and service. I would recommend them to anyone.
5/ 5stars
by Ernest 4
on January 22, 2015
Dave made sure everything was taken care quickly as always.
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