Car Tires And Services At 2800 Harrison Ave Nw: Firestone Complete Auto Care In Olympia

Ready to come in to your local Firestone Complete Auto Care on 2800 Harrison Ave Nw? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2800 Harrison Ave Nw
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #14540 Managed by Kevin Flodstrom

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine oil level, headlights, the battery, and more. Additionally, our team believes in offering the most consistent service on the market, all at reasonable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 36 Reviews
5/ 5stars
by  
on July 18, 2018
The service here is incomparable. Quality with a price that’s affordable. I’ve taken my car to Jiffy Lube and experience miscellaneous problems afterwards multiple times. I happen to live near Fire Stone, decided to give them a try, and have not went anywhere else since for survices they provide. They’re usually pretty busy and there’s a reason for that. customer service is always on point.
5/ 5stars
by  
on July 7, 2018
We have flat tire along Olympia and we are stranger on that area since we are from Lynnwood, we Google and found Firestone was the nearest place to do our tire, and the person entertained us was very respectful a Filipino guy and help us replaced our car tire , worked on very smooth no hazzle at all. All i can say “awesome”
1/ 5stars
by  
on April 24, 2018
Horrible!!! The mechanic left the oil filter loose on a simple oil change job! I was on a special weekend & needed my car a lot but it started emitting smoke, leaking all the oil, and the engine was on the verge of seizing (my trusted mechanic inspected it to find this out) & had to have it towed! Needless to say, don't ever go to Firestone!! They can't even change oil!!!! I'm lucky my insurance & old mechanic are great & they took care of everything. It'd be nice if Firestone took accountability for their mistakes.
5/ 5stars
by  
on February 8, 2018
Professional and courteous service. The service was timely and finished in less time than was anticipated or advised as it always is. I will always use this location.
5/ 5stars
by  
on April 3, 2017
Honesty and Integrity! Jeff and his team are truly the best! Thank you so much for saving our family vaction....for free! Who does this? A great group of people who love their job. Thank you!
5/ 5stars
by  
on October 12, 2016
Tien and the staff provided excellent customer service! I dropped off my car Saturday night after close and was back on the road by Monday. They always kept me informed with my car and made sure they were authorized to order parts. Thank you Olympia Firestone!
5/ 5stars
by  
on August 31, 2016
Jeff O. Was terrific! He was informative and knowledgeable! We will be back for this prompt and great service!
5/ 5stars
by  
on August 17, 2016
Stopped in today and had excellent customer service provided by the Olympia Firestone team. I think this team is excellent and fair. If you are a woman that depends on her vehicle like I have to for work, rest assured, you wont be taken advantage of and your vehicle with be well cervices. bottom line, no manipulation and safety first! Thanks!
5/ 5stars
by  
on July 31, 2016
A big thanks to our service advisor, Kevin. He took such great care of us in getting new tires for our car. The service technician was so quick and efficient that we were on the road before we knew it. What a pleasure it was working with this crew.
5/ 5stars
by  
on June 2, 2016
5/ 5stars
by  
on June 2, 2016
5/ 5stars
by  
on November 18, 2015
Quick and cost effective. Cheaper than Jiffy Lube, and more professional.
5/ 5stars
by  
on November 6, 2015
I was in the Olympia area early on a Friday morning and I had decided with the weather being how it was, I needed to get 4 new tires before I headed back to Elma. Josh was able to get me in within 30 minutes of calling (called at 9AM) and I was so thankful for that! I figured it was going to take a bit seeing that the garage was full with cars and employees working rapid. I got a call about 30 minutes later saying that my car was done! THIRTY MINUTES??? I couldn't believe that it was that fast! I will definitely be working with Firestone from now on! Thank you Josh!
5/ 5stars
by  
on November 3, 2015
The help a week and a half ago was very professional and they were very thourough.
4/ 5stars
by  
on October 24, 2015
Overall good service. It took a lot longer than expected. However, I'm not pleased with the new charges for diagnostic services. I understand that if I get an estimate and don't do the repair at that time, that I should pay for the diagnostic services. However, when there is a repair to be done, the estimate should be free or the diagnostic service cost should be applied toward the repair.
1/ 5stars
by  
on October 22, 2015
Bought 4 new tires. Four days later one was flat due to lack of sufficient cleaning of rim allowing slow leak.
5/ 5stars
by  
on October 15, 2015
What a great place for service! They treat women like we are not dumb about mechanics! I think any female would make this their Go To Shop with that kind of respect! Thank you!
5/ 5stars
by  
on September 8, 2015
We needed 2 back tires on a Sunday and we needed them fast so we could travel back to our home that was 1.5 hours away. They got us right in and replaced the tires within 3 hours! Also great tires for a great price!
5/ 5stars
by  
on September 1, 2015
Very pleased with quickness of work and Will be returning for future services
5/ 5stars
by  
on June 27, 2015
Easy to schedule online. Went for a short walk in a nice neighborhood before I got the call that the work was done. Cost less than I'd planned. Clear explanation of service. Totally coming back when I need more work done.
4/ 5stars
by  
on May 23, 2015
I used them for my oil changes a lot. I like the service very convenient.
5/ 5stars
by  
on May 22, 2015
Used them a few weeks ago to get my brakes done. They were quick and also $150 cheaper then les schwab. Will definitely go back!
5/ 5stars
by  
on May 18, 2015
Love the service on Sunday on Sunday afternoon. Fast and complete on time
5/ 5stars
by  
on May 14, 2015
I forgot his name but he worked at the register and he was amazing! I've never experienced such great customer service.
5/ 5stars
by  
on May 9, 2015
I only go to my Olympia store. I needed tires, I called several other tire places and they had the best prices. I had a problem with my car, they showed me the old belt that needed replaced. I was on my way in just a few minutes. Great staff.
4/ 5stars
by  
on May 4, 2015
I used them on 3/23 and I couldn't be happier with the service. The man at the front desk was so helpful and friendly. He got me new tires and in my budget! I was in and our of there within an hour. :) Great job team!
5/ 5stars
by  
on February 11, 2015
I used the West Olympia Firestone about a month ago. They did a inspection of my brakes a couple of weeks prior to me calling to making an appointment. I was happy that they told me that it wasn't necessary at the time. So I appreciated their honesty!
5/ 5stars
by  
on February 6, 2015
Have had a few oil changes done here and every time I go in I never make an appt. but I do go early in the morning, and I am always greeted as soon as I walk in the door, and always kept in form of time and any changes or needs my vehicle needs. I enjoy the waiting area with fresh coffee and tv. Thank you and I will be back...
5/ 5stars
by  
on February 2, 2015
Love their tires and their service facility. Keep up the great work!!
3/ 5stars
on January 30, 2015
Went in for an oil change. Got the vehicle in very fast but put too much oil in. Had to pull it back in and adjust the oil level. Replaced two small lights in the front that took literally 2 minuets but was charged the same as if it had taken 15 or 20 minuets.
1/ 5stars
by  
on January 29, 2015
I purchased a lifetime alignment plan, SORRY I DID! They turned my tie rod, and did not reset dampner position, result a deep wear mark on front differential cover. Will never return!
5/ 5stars
by  
on January 26, 2015
Had a flat recently and once I was safely off the road with my spare on, I came to see about repair possibility at Firestone (where I purchased the tires new). They said that the puncture was in the sidewall, so they couldn't repair it. But since I purchased the Road Hazard protection plan, they would replace the tire with a new one, FREE! Wow! All I had to pay was the $13.00 to reinstate the Road Hazard for the new tire they were installing. Great service, great savings, great SURPRISE!
4/ 5stars
by  
on January 26, 2015
Good service. Reasonable prices. Convenient location. .......................
5/ 5stars
by  
on January 25, 2015
It's a place a single woman can go and get treated fairly. That says a lot.
5/ 5stars
by  
on January 24, 2015
Always give great service and are fast and personable. Always finish early it's awesome.
1/ 5stars
by  
on January 24, 2015
When my service light came on I took my truck in for servicing. I also mentioned that the idle sounded a little rough. Among the routine maintenance, Firestone identified spark plugs misfiring, so they replace all my plugs. When I drove away, I noticed the idle didn't seem to be any better. Within a week, I was back to see if there might be something else wrong. This time they noticed that the wired to the plugs. So they replaced them only charging for the parts, not the labor, which seemed reasonable. The rough idle continued, so I did some investigating on my own and thought it might be the ignition coil, but the diagnostics said "random - multiple misfire detected - pending," so I wasn't convinced. I took my truck to a different mechanic, and his diagnostic showed that all the plugs were misfiring. He removed one of the plugs with the most misfires and found it had a huge crack in the ceramic casing and that the plugs used were not the manufacturer-recommended plugs. We decided to replace them again and found that out of the eight installed, only three weren't damaged. Four had cracks and one was completely broken. I called Firestone and they told me I wasn't the only one who had cracked plugs, and that the manufacturer had sent a faulty batch. They refunded my initial spark plug replacement, so I appreciate that. My primary reason for the rating I gave is that I think this could have been avoided if Firestone had taken their time to do a thorough diagnostic and had used the manufacturer-recommended parts.

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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