Car Repairs And Tires At 614 Sleater Kinney Rd Se From Your Lacey Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 614 Sleater Kinney Rd Se! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

614 Sleater Kinney Rd Se
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #12300 Managed by James Mccoy

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, wipers, the battery, and more. Plus, we're devoted to providing the best auto repair possible all at great prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.2 of 5) - 34 Reviews
    5/ 5stars
    by  
    on July 26, 2018
    My appointment was scheduled for 11:00am, and my service was started at exactly 11:00am. That is appreciated especially when you are on a tight time schedule!
    5/ 5stars
    by  
    on June 5, 2018
    Knowledgeable and on time. The staff was great and explained all options in full. Efficient
    5/ 5stars
    by  
    on May 21, 2018
    The last 2 times I've been in for basic oil change and tire rotation. The Staff is always very helpful and knowledgeable! They even found an issue with my vehicle that was still under warranty and suggested taking it to the dealer to save money! Way to be there for your client Lacey Firestone Team!!!
    1/ 5stars
    by  
    on March 6, 2018
    no good response, no good explanations, no suggestions, Full inspection done less than 15mins and charged $128. Worst experience today with forestone, I could have gone to Ford instead and save lot of money.
    5/ 5stars
    by  
    on February 10, 2018
    The crew here is amazing. If you want to feel like you are more than just another car in the shop and like you and your family actually matter, this is the team you want to go to. They've taken care of my vehicles for years and I'm always impressed by the quality of work and the professionalism of the staff. Highly recommended!
    1/ 5stars
    by  
    on January 9, 2018
    5/ 5stars
    by  
    on September 5, 2017
    Everything as expected. Technician advised on tires and brake for repair/replacement.
    5/ 5stars
    by  
    on February 19, 2017
    Went to Firestone this past weekend to ask about a tire I looked up on their website. I went in thinking I wouldn't be able to purchase them because of my wheel size but was pleasantly surprised when they said they could mount them and they were in stock. So I purchased them and have all new tires on my new wheels. I'll be going back in a few weeks for an alignment most likely.
    4/ 5stars
    by  
    on January 30, 2017
    I was early for my appointment and they got me right in. They called when my vehicle was ready for pick up. I asked a question about the bill and the person seemed almost annoyed that he had to explain it. I have shopped at this store before and had no issues. I am going to chalk it up to a bad day maybe?? We all have them.
    5/ 5stars
    by  
    on August 3, 2016
    Everyone at this store was smiling and being very kind and considerate of my time and needs. I had a really good experience. Michael, my technician, got right to my vehicle and then talked to me afterwards about what I can do to keep my vehicle in good condition. Others, like Lee, Chris, Steven, and Chuck were great as well. I spoke with each of them and I left laughing and smiling. Having to go to an auto care and service center is never fun but they definitely made it better with their positive attitudes and their charisma. Thank you, Firestone!! :)
    5/ 5stars
    by  
    on May 28, 2016
    Thank you James and Tom for all your help AGAIN (2nd vehicle) with new tires! These guys met all of our expectations! Thank you for working with us we truly appreciate it! Definitely recommend coming here for your tire needs!!
    5/ 5stars
    by  
    on May 26, 2016
    Coming in roughly 20 minutes before closing due to tires leaking air. Tech recommends new tires due to major ware and the 2 working volunteered to stay after hiurs just to help us! Thank you guys so much! We will be back to get tires on our other vehicle. They even were able to work with our budget! Definitely recommend going here for your tire needs!!
    1/ 5stars
    by  
    on May 14, 2016
    My wife with newborn baby in arms waited for 5.5hours for oil change with appointment!
    5/ 5stars
    by  
    on May 3, 2016
    I brought my newly purchased used car in on a busy Monday morning as a "walk in." It was not convenient for Firestone's schedule, but it was necessary for mine. I received great service and a thorough explanation of my car's strengths and weaknesses. It was my first interaction with Firestone and I appreciated being treated with respect and consideration. Instead of feeling pressured to book my repairs and service immediately, I was given a detailed list with costs & needs prioritized so I could decide when and where to get the work done. Being treated like a valued customer on the first visit means everything to me. I will be back and I will recommend Firestone in Lacey to my friends. Well done.
    4/ 5stars
    by  
    on April 30, 2016
    I just bought my first SUV. I don't know a lot about choosing the correct tires for my Tahoe. James was patient with my questions and offered appropriate upsell to me. Since the vehicle is used but new to me, a vehicle wellness check was welcome. The tech ( I'm sorry I don't have his name) did a complete job. I know in these days of non caring customer service, work like Lacey Firestone stands out like a beacon. Go see James today, you can trust him with your car.
    1/ 5stars
    by  
    on December 22, 2015
    I had them do an alignment, they simply just are capable of setting toe. They argued with me that the machine font have specs for the additional angles. My steering wheel was straight but the car is undrivable. Also they are rather bold to put only positive comments and not negative. They need to add a 0 for the rating.
    1/ 5stars
    by  
    on December 19, 2015
    Did not repair slow leak after waiting over 4 hours. Warning low tire pressure leak was not repaired. Unprofessional service received. Manager argumentative when 1 1/2 hrs for repair as promised was not met.
    5/ 5stars
    by  
    on November 22, 2015
    Definitely make an appointment, these guys are busy! Overall rating EXCELLENT. For one reason only and that is due to the service advisor: Kevin. If you have a mustang this is the guy you want working on your car! He knows mustangs! I spent the day at this store getting all new tires and my brake fluids flushed. Only to have to turn back after all was said and done due to the brakes not feeling right. The tech's had missed 2 of the bleeder screws. BUT Kevin took the time to test drive and fix the issue himself. He went above and beyond and for that I will go back.
    5/ 5stars
    by  
    on September 24, 2015
    Everyone at the Lacey Firestone were very helpful and informative. When they saw my Jeep needed new hoses and tires they made me aware of the issue. Oil change was very affordable
    5/ 5stars
    by  
    on September 14, 2015
    Had an appt time, in and out on a Sunday in less than 30. Perfect timing.
    1/ 5stars
    by  
    on September 2, 2015
    I had two front tires replaced on my 2005 Ford van. One tire looked questionably used. While I was waiting, I read on their wall a poster of their points auto check procedures, which I noticed they did not do. Lastly, the service guy said, I needed to replace my front wheel bearings. Fortunately for me, I am a mechanic and I know very well, that I did not need that done and if I wasn't one, it would had cost me $600.00.
    5/ 5stars
    by  
    on August 15, 2015
    I was in Lacey for a family vacation and had a power steering problem in my van. I went to them on a Friday afternoon without an appointment and they fit me in, identified the problem quickly (broken clamp and hose) and had it fixed within a couple hours. And only charged me $35 with new customer discount!! When do you ever go to an for auto service and pay significantly less than you expected?! Kevin was very nice and friendly at the front desk. I would highly recommend these guys.
    5/ 5stars
    by  
    on August 6, 2015
    We were treated like family!!! Firestone Lacey not only fixed our car, but explained what was wrong with it & what needed to be done. They told us they would call, as soon as they have the piece our car needed & The Next Very Day our car was fixed and working Great!!! Thank You to All for your Professional Care!!!
    5/ 5stars
    by  
    on July 6, 2015
    I came for a oil change and the tech checked the battery found out that it was at the end of life. I came back for the battery replacement, got it done quickly.
    5/ 5stars
    by  
    on June 28, 2015
    I came in last minute with two vehicles. They were able to get me in and out in no time.
    5/ 5stars
    by  
    on May 13, 2015
    I enjoyed working with Firestone they were very prompt, professional and provided great customer service
    5/ 5stars
    by  
    on February 26, 2015
    I dropped off my car without an appointment and it was finished an hour later.
    5/ 5stars
    by  
    on February 25, 2015
    The service was great & the staff was very Professional! I was running behind to pay for my service before Firestone closed. I paid over the phone & asked that the documents be put in my car with the keys. I arrived about 10 minutes after closing & my car was safe & secure! Thanks for the Great Service!
    5/ 5stars
    by  
    on February 4, 2015
    Brought in my car to this Firestone service center for radiator replacement and two services. So glad to have had my car repaired and serviced at this facility!
    5/ 5stars
    by  
    on February 4, 2015
    Went there for oil change, always nice and awesome. Right on time and great quality of service!
    5/ 5stars
    by  
    on February 3, 2015
    The Lacey Firestone has been my go to place for tires, brakes,AC service, and many other services, and have always done a great job at competitive prices.
    5/ 5stars
    by  
    on February 2, 2015
    We have had two high mileage cars that Firestone has taken great care of. One went to 329,ooo miles before we got our next one. Always got the work we wanted and done on time.
    5/ 5stars
    by  
    on January 24, 2015
    I have used Firestone on several occasions, always with prompt, fair service. If you are having an annoying problem with your vehicle, just call these guys and they will figure out the problem and get it fixed, pronto. Excellent tires, too!
    5/ 5stars
    by  
    on January 24, 2015
    I have been a customer since 1999. This store has serviced several vehicles for me. I plan to continue having this store service my vehicles.

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