Car Repairs And Tires At 16711 Champion Forest Dr From Your Spring Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 16711 Champion Forest Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

16711 Champion Forest Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #25615 Managed by Gary Flores

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect fluid levels, suspension, hoses, and more. Additionally, our team believes in offering the most consistent service on the market, at unbeatable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (281) 374-4687.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(3.4 of 5) - 32 Reviews
1/ 5stars
by  
on February 6, 2019
I was very disappointed with the service and professionalism of the management team. I've paid for the road force balance and the manager has a problem with honouring it. My truck is vibrating, the air sensors are indicating low air since I visited that particular location, and plus managers were making racist jokes concerning watermelons.I'm not sure if I will purchase tires from firestone at this location ever again. The last time I took this survey I didn't get a response from firestone concerning this matter.
2/ 5stars
by  
on January 21, 2019
Horrible
5/ 5stars
by  
on June 30, 2017
mike leading a team of qualified and hardworking employees! Can handle just about any problem you have with your car. you should stop by let them help you to continue to drive safely.
5/ 5stars
by  
on June 25, 2017
I was really happy that they did what they said they were going to do; and even added a little tab for the next oil change, when the last place forgot to place one. They didn't pressure me to do any extra things, simply noted for my review, things I may want to have done at a future visit. I appreciated that!
1/ 5stars
on October 20, 2016
ANOTHER BAD EXPERIENCE. THE TECHNICIANS DO NOT KNOW WHAT THEY ARE DOING . TIME TO START GOING SOMEWHERE ELSE .
5/ 5stars
by  
on August 5, 2016
Great service. Timely and easy to work with.
1/ 5stars
by  
on May 24, 2016
Very poor service, incompetent and dangerous. Very unsatisfied.
1/ 5stars
by  
on April 7, 2016
Unethical at best: crooks more likely. Did a bait and switch with the tire I was replacing. Will never go back!!! Avoid this place if you want good service, and honest answers.
3/ 5stars
by  
on April 4, 2016
The people there are very friendly but i do have a couple issues with how my car was fixed. Had to go back a second time because the sales person didn't know I said ok to fix some things!? Then they found other issues that I think may have been the original problem (like the line to the battery wasn't working...maybe I didn't really need the new battery)? Otherwise they were super nice and easy to work with. They also did give me a credit to make up for their mistake.
5/ 5stars
by  
on December 20, 2015
Good alignment. The service was great as expected.
5/ 5stars
by  
on December 11, 2015
I received great service. The representative was very courteous and informative. I was kept informed of any updates on my tire installation.
4/ 5stars
by  
on November 20, 2015
I randomly use them when I need to have the oil changed
1/ 5stars
by  
on November 11, 2015
I have been taking my cars to Firestone since I worked at Enterprise Rent A Car about 6 or 7 years back. I had never had an issue, never had to wait too long and always received great service. This is precisely the reason I went to this location when I got a flat and my tires needed changing last week. I was expecting friendly faces, instead, all I got was apathy. I overheard one of the employees yelling at another customer (it was mortifying and scary), I waited for hours fro my car to be serviced; and in fact, two cars who came in after me received service before me and now my car is clearly not properly aligned as it shakes as soon as I get on the highway. I am incredibly displeased and angered and will not return to firestone ever again.
2/ 5stars
by  
on November 6, 2015
They have me waiting for 2 hours and come out said I have to wait couple more hours or rescheduled.
4/ 5stars
by  
on October 25, 2015
Had to go 3 or 4 times to get my new tires put on. The first time, they scratched my rim and had to replace that. After getting a new rim, they didn't properly reset my tire pressure monitors. So had to go back in again to get that fixed. Service was good, but what should have been one trip took several, so I can't give 5 stars.
5/ 5stars
by  
on October 22, 2015
My go-to place for routine work like oil and tires. Very honorable and informative. Last few times I've been there, they have even taken me into the shop to show me exactly what's wrong with my car; I love being able to see for myself! Such a great idea, wish more places would do that routinely. Last time they had to work on my axle - they placed the brake rotor too close to the wheel by accident (horrible grinding noise), so I took it back and they fixed it immediately, obviously at no charge.
5/ 5stars
by  
on October 10, 2015
Was very satisfied with the work and quickness of service
5/ 5stars
by  
on August 30, 2015
Julian at the Champions Forest location helped me. I originally came in Saturday but could not stay for the wait time so I came back Sunday and he was there again to help me. He got my vehicle in right away and I didn't have to wait long for the tech to be done. Not only that but he personally made sure the restroom was clean before I used it. He was very professional and friendly. It's people like him that make doing business worth while. Thank you!
1/ 5stars
by  
on August 9, 2015
I purchased tires on Saturday morning and they were installed. Sunday morning the tire sensor light is on on the dash. I had to bring the car back and they said they installed the tire incorrectly and they have to go drive for it because it's not in stock. In other words this is a total waste of my time and weekend. Judy is very snippy and not friendly at all.
5/ 5stars
by  
on July 12, 2015
I hit an object in the road damaging my tire, stopped at the nearest Firestone and was impressed at how fast they were able to replace it.
1/ 5stars
by  
on June 14, 2015
Took my vehicle in for AC service. I was originally told by Mike that it was all bad and the compressor and condenser needed to be replaced for $1399. Because I have spent a lot of money on repairs already, I declined the repair and decided I would just trade it in. As soon as I declined the service, mike said well the condenser was 50/50 on needing to be replaced so he could take that off and bring it down to $900. That was all I needed to hear to make my decision. He should have told me that up front because now I just feel like he was counting on me being a stupid girl that he could get money out of for unneeded repairs. I will never go there again.
5/ 5stars
by  
on May 22, 2015
The Team went out of their way to ensure I was happy and satisfied with the work that was done
5/ 5stars
by  
on April 21, 2015
I took my car to Firestone for brake work. The work was done in a timely manner and was done to perfection. I will use Firestone for an auto issues I might have in the future.
5/ 5stars
by  
on February 27, 2015
Had oil changed and got fast and efficient service. Staff was pleasant and very helpful. Will definitely come back for more service.
5/ 5stars
by  
on February 26, 2015
Excellent services and very professional good prices.
1/ 5stars
by  
on February 26, 2015
Will not be visiting. Firestone again..their prices are much different than the dealers....
4/ 5stars
by  
on February 26, 2015
Professional customer service and auto service as well. Thorough and dependable assessment and maintenance of my vehicle. Not a fan of the long wait time for car service.
2/ 5stars
by  
on February 6, 2015
My husband took my car to Firestone to get the flat tire changed. My tires are under warrantee but they still charged me full price. I am extremely angry. I
3/ 5stars
by  
on January 25, 2015
Charged me to balance a tire after a repair even though I have lifetime balance and rotation.
3/ 5stars
by  
on January 24, 2015
IN DEC. THEY TOLD ME I NEEDED 3 NEW TIRES. IN JAN. ANOTHER EMPLOYEE TOLD ME 4. SOLD ME PREMIUM TIRES (NEXT TO MOST EXPENSIVE THEY HAVE) FOR A 11 YEAR OLD CAR SAYING THEY'RE ON SALE/GOOD DEAL. SO THAT'S NOT REALLY ALL THAT BAD BUT THEY CALLED RIGHT BEFORE CLOSING TIME AND MADE ME PAY OVER THE PHONE. I WASN'T PICKING IT UP UNTIL THE NEXT DAY. NO OTHER COMPANY HAS REQUIRED PAYMENT SIGHT UNSEEN. WHEN I GOT TO THE CAR WASH THE NEXT DAY I COULDN'T GET THE DRIVER'S SIDE DOOR OPEN FROM THE INSIDE. IT WAS FINE WHEN I LEFT IT AT FIRESTONE. HAD TO GET IT WASHED BECAUSE THERE WAS GREASE ALL OVER THE INSIDE OF MY DOOR AND NEW TIRES AND WHEELS WERE VERY DIRTY.
4/ 5stars
by  
on January 22, 2015
I like the people at the Firestone on louetta and Champions Forest, but think they push products that are not necessary. They push products to enhance their bottom line and increase their sales.
5/ 5stars
by  
on January 22, 2015
The service was was perfectly fine. I will return.

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone