Firestone Complete Auto Care: Your Source For Tires And Repairs At 19009 Limestone Commercial Dr In Pflugerville

Come in to your nearest Firestone Complete Auto Care at 19009 Limestone Commercial Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

19009 Limestone Commercial Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #325545 Managed by Robert Miller

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll inspect tires, suspension, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.1 of 5) - 62 Reviews
1/ 5stars
by  
on March 11, 2019
I took my vehicle in to check the electrical system because the battery was not charging. I charged the battery prior to bringing it in so I could drive the vehicle. Not only did they not diagnose the oroblem, they drained the battery during their non-test and then told me they don’t charge batteries at the store.
Responded on March 13, 2019
We can definitely understand how this battery issue would be frustrating, Alphonso. We would be happy to address this, if you would like assistance, please, feel free to email us at, socialcare@bfrc.com. We will need the information you have provided here, your phone number, and the invoice number or store address. Thank you for visiting Firestone, we look forward to your reply.^Kristyn
Firestone Complete Auto Care - Pflugerville Management
5/ 5stars
on January 12, 2019
5/ 5stars
by  
on January 2, 2019
Always great service at this location. I have multiple vehicles I bring here and they're always taken care of and done on time. Staff is always friendly and professional.
Responded on January 10, 2019
Angel, we're delighted to hear that you had a five star experience! Thank you for choosing Firestone. ^Jennifer
Firestone Complete Auto Care - Pflugerville Management
5/ 5stars
by  
on November 17, 2018
I always go to Firestone George the lead tech is awesome he is always very nice and let’s me know the things that need to be done and what he has already done. They are never pushy they always let you make your own decision.
5/ 5stars
by  
on October 18, 2018
In and out quicker than I thought for an oil change, great people to work with.
1/ 5stars
by  
on October 6, 2018
I took my car in for an oil change and fluid check, and tires to be balanced, rotated, and aligned, on Friday, October 5, at 1:00pm, with the understanding that I was a work in appointment. I got a call at 6:00pm that my car was ready to be picked up. I reached Stone Hill Firestone around 6:30pm and picked up my car. I started on my short trip home to get to within one mile of my house and have my dash light up that my engine was overheating....and shutting down. The temperature gauge showed H. My engine has an automatic reduction of usage to preserve the engine from overheating. I had to pull off the road and sit there for it to cool down. I called Firestone but they were closed for the day. I proceeded to start the car and get into a line at a nearby light to then cross a four lane highway to go home. At the light, I had to shut off my car and restart it 5 times to get through the light. When I reached the highway intersection, my car shut down engine capacity, once again, and I crossed a four lane highway at 7:30pm on a Friday night driving 5 MILES AN HOUR. Needlesstosay, my drive home was terrifying! I called my mechanic. He advised me not to drive the car until antifreeze was added and my reservoir was replenished, otherwise, I could damage my engine. On Saturday morning, I went outside to check my fluid levels. My coolant reservoir was completely empty. I took a picture of it on my phone. My windshield wiper fluid was very low. I took a picture of that. My brake fluid level was below the minimal line. I took a picture of that as well. I then called Stone Hill Firestone and spoke to a gentleman there. I explained my situation and what I had endured the night before. The gentleman asked me to drive my car over to Firestone so they could take a look at it. I told them my mechanic advised me NOT to drive it and risk harming my engine. He took my name and contact information and I never heard from him. I then proceeded to take a second vehicle and go to a nearby store to purchase antifreeze and windshield wiper fluid, after paying Stone Hill Firestone $42 on Friday for my oil change, and to check and top these off. I went home and put antifreeze in my reservoir and started my car. The level dropped over an inch within a few minutes. That tank was dry!!!! I also added windshield wiper fluid. Once, again, WHY EXACTLY AM I DOING THIS WHEN I JUST PAID FIRESTONE TO DO THIS YESTERDAY? I, once again, called Stone Hill Firestone and gave my name and contact information and explained what happened. I was told the manager would look into this. I have not heard from Firestone. I have spoken with my mechanic all along who advised me not to drive the car without replenishing the antifreeze. I have an appointment to take the car to him to check it out now. I am BEYOND FRUSTRATED with Stone Hill Firestone. I had no idea I needed to go behind them and check their work. Allowing a client to leave Firestone with a totally empty antifreeze/coolant reservoir is an UNACCEPTABLE business practice. My engine could have been severely damaged. I will know more tomorrow from my mechanic. Also, the danger I was placed in was no joke. Crossing a major highway on a Friday night in a death trap is something to be taken very seriously. I look forward to hearing from Firestone and having their company make this right.
5/ 5stars
by  
on September 25, 2018
I have referred many people to this location based on my positive experiences here. Robert the store manager has offered me good guidance in keeping my vehicles operating properly.
5/ 5stars
by  
on June 20, 2018
I moved here in February and since then I have visited this location for my vehicle inspection, tires and alignment, an oil change and a flat tire. The service is always great, they explain everything clearly, and I never feel taken advantage of or pressured for being a woman at an auto place. :) These guys even went above and beyond, and fixed what the Firestone in Santa Fe charged me for but never fixed completely. Very happy to have these guys near my new house!
5/ 5stars
by  
on April 8, 2018
Robert and his team delivered my vehicle back to me on time and repaired correctly every time.
5/ 5stars
by  
on March 7, 2018
5/ 5stars
by  
on February 11, 2018
I've been to this place on 3 different occasions and left pleased each time. On my last visit I got a set of 4 all season tires installed for free (they had a deal going on for Firestone/Bridgestone tires). They did a stellar job and the staff was friendly and honest as usual.
5/ 5stars
by  
on December 3, 2017
1/ 5stars
by  
on August 9, 2017
5/ 5stars
by  
on June 29, 2017
I have all of my vehicles serviced here and have bought tires from this store. In all of my transactions the services and products have been good. When there have been additional issues found they have been explained thoroughly from a mechanical and pricing perspective. Keep up the good work.
5/ 5stars
by  
on February 26, 2017
Excellent customer service. Very knowable and trustworthy.
5/ 5stars
by  
on February 9, 2017
Staff was Great!...Handled my Extended Warranty through Mastertech and was seamless!....Very courteous!! I normally do not write reviews, but I am sure most are negative!...I will always have my car(s) serviced here at this location! Joe P
1/ 5stars
by  
on January 30, 2017
Stay AWAY!!!
5/ 5stars
by  
on November 21, 2016
I had a leaking tire which led to a flat while at this particular shop. The mechanic, Cora, put my spare on and aired it up for me knowing I was going somewhere else to have my tire replaced. Not once did they try to convince me to buy from them! They were just helpful and understanding. Can't ask for more.
3/ 5stars
by  
on October 9, 2016
Everything about my experience was very professional and courteous except I was told it would be 2 hours to put on new tires so I decided not to drop of my vehicle. It took them 5 hours to finish the job. I would in the future appreciate an honest timeframe so I could better plan my day. I run a small business so every hour of the day is crucial to me.
5/ 5stars
by  
on October 1, 2016
Robert was very attentive and patient with our repair concerns. He not only listened, Robert explained every thing in detail and worked with us on our time restrictions that morning. He made a very stressful situation for us a lot less stressful and we appreciate the care he showed during our visit to Firestone. Thank you Robert!
5/ 5stars
by  
on September 26, 2016
Excellent customer saervice.
5/ 5stars
by  
on July 30, 2016
Excellent customer service. Work was done ahead of schedule and all the work was explained in detail. Thank you for excellent business and keep the you outstanding customer service.
5/ 5stars
by  
on July 13, 2016
Sales Advisor worked with me on an extremely busy day to ensure my oil change was completed without an appointment in record time. I am so grateful for his diligence and dedication to customer satisfaction. Then to make an experience even better he applied an online coupon!!! Thank you Firestone Airport Blvd, Austin, Texas for Exceptional Service that I can Trust.
5/ 5stars
by  
on June 7, 2016
Steve, our Service Advisor, was professional, warm and knowledgeable. He listened to my problem, offered solutions and did not push anything. He made a stressful experience manageable.
5/ 5stars
by  
on May 1, 2016
Love this place. Honest, reliable, super helpful staff. Keeps you informed as the vehicle is being worked on. Clean, fun environment. Makes recommendations, but not pushy about it.
1/ 5stars
by  
on April 26, 2016
In my latest visit the tech failed to tighten the lug nuts on the car. I had to bring it back and luckily I didn't have a wreck.
5/ 5stars
by  
on December 24, 2015
You guys did a great job with my recent oil change. Thank you!
5/ 5stars
by  
on December 7, 2015
It appears they did everything I asked and didn't push too hard to do extra.
5/ 5stars
by  
on November 19, 2015
I have gone to the Pflugerville Stonehill Location several times and they are always wonderful and get the job done. They are honest and keep their word regarding time commitments.
5/ 5stars
by  
on November 6, 2015
I handle all our vehicle maintenance and feel very safe and comfortable trusting Firestone with our family vehicles. I feel prices are fair and the personalized customer service for each visit is why I keep going back. They help sort through the things that need to be handled right away and what can wait until the next visit and I appreciate the coupons and discounts offered online or via email.
5/ 5stars
by  
on November 1, 2015
I got new tires for my car and I was very impressed with the service I received.i was not pressured into buying the most expensive tire but instead given options in order for me to make the best decision for my car. Will definitely be back and recommend to others.
4/ 5stars
by  
on October 24, 2015
Very good attention to detail and Tires analysis. Oil leaking detention strategy very good.
5/ 5stars
by  
on October 6, 2015
I called The shop last Tuesday to get new tires on my truck Scotty answer phone and explain it to me quick and really friendly and setup appointment right away and did everything that he promise great job Scotty
4/ 5stars
by  
on September 14, 2015
I have been going to this particular location for 3 years for almost all my auto maintenance. I enjoy their professionalism.
5/ 5stars
by  
on September 11, 2015
The service was great employees or wonderful I will come back
1/ 5stars
by  
on September 9, 2015
They got my order mixed up with someone else and wasn't nice about it at all.
5/ 5stars
by  
on September 5, 2015
We have been using Firestone Complete Auto Care for the past 3 yrs. First in San Antonio and now in Pflugerville, TX. We have not been disappointed! Professional all the way.
3/ 5stars
by  
on August 6, 2015
I came in two times and told they could not do walkins. I made an appointment and still had to wait almost two hours until complete then go back becuase of no washer fluid. The staff was nice tho.
5/ 5stars
by  
on August 6, 2015
Couple of weeks ago purchased new battery and 4 tires for Mazda 3, there was no pressure of price, no trying to upsale, had choices and it was pleasant. I will take my 2nd vehicle to same place. Fast and fun.
5/ 5stars
by  
on August 6, 2015
I have used this Firestone repeatedly over 4 years and always receive honest and dependable service. They always get me in and out quickly. I trust them and refer others to them!
5/ 5stars
by  
on August 6, 2015
I've had both of our vehicles serviced here for a year now. I've never felt happier with an auto service and the convenience in location is a plus!
4/ 5stars
by  
on August 6, 2015
Great service. They finished the work on time as promised. I will return for future services. Thanks
1/ 5stars
by  
on July 29, 2015
Never call when say they will and took 2 days longer to complete repairs.
3/ 5stars
by  
on June 21, 2015
I tried to use the app to make a reservation but it would not do it. I phoned and was told I had a slot at 10 am three days later. I was there at the appointed time. There was no slot as promised. I walked home. I got the call at 11 am saying it was ready. I can still do an oil change in my driveway in 10-15 minutes and I am 67 so how come it takes your guys an hour?
5/ 5stars
by  
on June 4, 2015
I was very happy with the speed at which the work was done to my truck and I was also very surprised at the level of individual care I was given. You don't see that a lot these days.
5/ 5stars
by  
on May 19, 2015
Came in with my 2 kids and I got an oil change & state inspection done in an hour, they quoted the time to be longer! Very pleased with my overall experience!!!!!!
5/ 5stars
by  
on April 26, 2015
It's my one stop for my car needs. This time the service excelled than what ai had previously received. The salesperson there helped me with my car needs and he made sure that I was really taken care of even in the financial sense. He gave me specials which I had been oblivious that existed and thanks to his generosity and honesty I saved money. I really liked the service thanks to that one honest man. Any other place I've gone they would have charged me full price regardless they knew they had specials.
5/ 5stars
by  
on April 25, 2015
Impressed with service friendly guys.. And service.
5/ 5stars
by  
on February 20, 2015
The service was great, have had my kia inspection done there , purchased tires
5/ 5stars
by  
on February 5, 2015
It doesn't matter what I bring my vehicles in for they do a fantastic job and are always willing to explain everything.
5/ 5stars
by  
on February 4, 2015
Prompt courteous service. We have had our vehicles worked on at this location before and trust that their service is done right the first time
1/ 5stars
by  
on February 4, 2015
Wanted me to bring in a doctors note just because I had tinted windows. Refused to inspect car. I had the tint on there for 7yrs. Then told me that the computer was down.
5/ 5stars
by  
on February 4, 2015
Very impressed with the staff & service. WONDERFUL for veterans. Our truck leaves happy which makes us happy! Keep up the great work, team!
5/ 5stars
by  
on February 3, 2015
I needed some re-aligning and various parts replaced for suspension a month ago. I was in and out within a few hours without calling first, which was nice. The gentleman that helped me was very informative about the service, pricing, etc - he handled the entire process very professionally. This is only one example of why I have been going to this Firestone for 3+ years.
1/ 5stars
by  
on February 2, 2015
Wait is WAY to long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5/ 5stars
by  
on February 1, 2015
Everytime I go in they help me with my issue and don't try to add anything ridiculous or without my permission. They are always up front and willing to show me what is going on with my truck.
4/ 5stars
by  
on January 25, 2015
I have used their services before and was completely satisfied. The one problem I have us that they don't carry AMSOIL products so I bought my own oil and filter and took it too them expecting to pay for the labor to change the oil and filter. They said it was their policy to only use the products they sell. What a disappointment
5/ 5stars
by  
on January 25, 2015
I used them about 6 months ago and the gentleman man helped me was very nice and helped me with tires and let me know I was using the wrong kind and showed me the ones I should be using to save on gas. :)
1/ 5stars
by  
on January 24, 2015
Went on January 31th to check a flat tire, I was told I might new a tire, after waiting 2 hours, I was told, they fix it, no need of new tire. After 2 weeks, my tire blew off, went back to there to check what happened. Assitant manager was rude and says there was not record of them fixing the tire, so they lied to me about fix the tire in the first place.
5/ 5stars
by  
on January 24, 2015
I have been using this location for several years. They are always professional and honest. They make additional recommendations with no pressure to sell you something you don't need.
1/ 5stars
by  
on January 23, 2015
Misleading coupon and a lady who did not know how to find the correct oil for my Buick Enclave. Result was a price that was twice the advertised amount, The technician did not call to inform me that they were putting a more expensive grade of oil in my car. Will not return.
3/ 5stars
by  
on January 22, 2015
I was there 3 weeks for a oil change they were out of high milage oil and I waited 2.5 hours for the service to be done

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