Firestone Complete Auto Care: Your Source For Tires And Repairs At 2620 S Voss Rd In Houston

Come in to your nearest Firestone Complete Auto Care at 2620 S Voss Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2620 S Voss Rd
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #594423 Managed by Charles Owen

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check lights, air filters, belts, and more. Plus, we're devoted to giving you the best service possible, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 32 Reviews
5/ 5stars
by  
on March 13, 2019
5/ 5stars
by  
on May 10, 2018
4/ 5stars
by  
on May 3, 2018
I drive a Firestone, have for many years! I know and trust Ivan,
5/ 5stars
by  
on November 24, 2017
Great Service ! I would like to recognize and thank to Mr. Paul Smith who was extremely professional, respectful and dedicatedly took time to look at my car issues and explained to me what to be expected in a timely manner. Even I have to wait more than 4 hours which are longer than expected, I don't even feel angry or impatient because Mr. Paul kept a close communication with me with detailed explanations. This location is different than a lot of locations that I have been to because of their excellent services, skillful workers and friendly communications. They showed me respect and trustworthy. Thank you Paul for your great work ethics and professionalism.
5/ 5stars
by  
on November 14, 2017
Have not utilized a Firestone establishment in a long time. The service, both professional & friendly, offered by this store--will MAKE me return for all needs. Forgot, but most important--NO price gouging here, very fair.
3/ 5stars
by  
on September 23, 2017
1/ 5stars
by  
on September 11, 2017
Worst Experience at Firestone voss road branch . They asked me to change the power sterling pump which cost me 424 $ and as per them i get it changed but after few hours sterling moving hard after then some how i manged to get the car to the Firestone stone and they said due to advance power pump replaced, the fluid gets leakage started and need to replace some another part of 364$ cost , after so many conversation they are not fixing and asking for 364$ . Because of their fault i have to spend some more money on my car . Please note my car is working fin until i have not taken to Firestone for service after that my car creating problem.I will never go to any Firestone in my life and not recommend to any one.
5/ 5stars
by  
on May 17, 2017
El Dorado location was so great! Turned my horrible morning into a normal day so quick!
5/ 5stars
by  
on March 22, 2017
Great service and they really point you in the right direction to make sure you get the life out of your tires; hazard coverage is a must!
5/ 5stars
by  
on November 13, 2016
Ruben is great!! So helpful, curiosity, and always willing to answer all my questions - he always has the answers!!
5/ 5stars
by  
on November 4, 2016
Should up with a flat to the store they had about 6 cars to what the manager told me, they got me in and out in under two hours which is very good! Time is money! Fastest Firestone I've been to so far! Everyone is on their toes just really attentive of everything around them! Thanks Firestone!
5/ 5stars
by  
on October 31, 2016
Great service! Mechanics in the store were all friendly and knowledgable. The Manager upfront is very cool, very attentive !
5/ 5stars
by  
on October 14, 2016
This store is always welcoming, always honest about time, and always always has great customer service!
5/ 5stars
by  
on October 11, 2016
Ivan was incredible! He patiently listened as I explained what had happened when my car stopped driving. Once they diagnosed the problem, he went into detail about what happened, why it happened, and what was needed to fix it. He was so patient with my dozens of questions. Because of Ivan, as long as I live in Houston, I know this is the only place I will take my car for repairs.
3/ 5stars
by  
on December 26, 2015
Amateur work. Like a back yard mechanic - Typical in these parts.
5/ 5stars
by  
on December 21, 2015
Go there for tire when I need one they are very helpful
5/ 5stars
by  
on December 13, 2015
Went in for a quick oil change and was out soon after.
5/ 5stars
by  
on November 17, 2015
Very Professional and on as well as before time service.
5/ 5stars
by  
on November 6, 2015
I am a happy customer. Everything was taken care as expected. The only thing which I had noticed afterwards is that, on invoice wrong License plate number was mentioned.
3/ 5stars
by  
on October 28, 2015
Hi , Firestone did great work with the service but a few of the recommendations made needed a second thought . For ex i was asked to replace the battery immediately 6 months back (Saying it was almost about to die) . That old battery is still running great , no issues till date.
4/ 5stars
by  
on October 24, 2015
There was only one person checking people in so when I arrived there was line of us waiting to drop off cars or pick one up. The guy checking me was still friendly, courteous, and willing to answer questions. He listed to my concerns and related them correctly to the guy working on my car. They did what was asked in the time given. The guy working on my car asked me about my concerns and took the time to look up some information and print it off for me. Everyone I talked to that day was courteous and professional. I have taken my car here for several years and have always been happy with the service I receive.
5/ 5stars
by  
on September 26, 2015
I had my shock's replaced. The work was timely and proficient. The atmosphere was professional and very courteous. I highly recommend this location.
4/ 5stars
by  
on September 13, 2015
It was good overall. People are nice and good enough space to wait for my car repair. However, they did not turn off my maintenance lights. It keeps on even I replaced engine oil.
5/ 5stars
by  
on August 25, 2015
The staff at this location were friendly and competent, and they gave us a full review of the work that was done (two new rear tires, shocks repaired, wheel alignment, and emissions test) and advice on how to save money in the future. The mechanic also stayed late to make sure the car was done that same day, which impressed me.
1/ 5stars
by  
on August 6, 2015
I was lied to 3 times in regards to my wait time. What was supposed to be 45mins ended up being 3.5hrs later. I requested to have my tired balanced and as soon as I left for the roadtirp (that I was 3hrs behind on now) my tires were shaking and still not correctly balanced. I called to return and received so much attitude from the women who answered the phone that I decided not to return to fix bad service. I do not recommend this place at all and sat amongst a group of complaining patrons.
5/ 5stars
by  
on June 28, 2015
At first he told me it would take awhile even though I had an appointment since one guy left. But he called me within two hours and was ready. Will go back.
5/ 5stars
by  
on May 9, 2015
I got an oil change and as always they provide me with awesome service
5/ 5stars
by  
on April 4, 2015
The Associates at this store are awesome and very helpful.
5/ 5stars
by  
on February 2, 2015
I've been coming here since 2007 with the same car. Seen different managers and mechanics. Honest place. Good mechanics. If busy, worth the wait. Kick back and watch tv. Your car will appreciate you!
1/ 5stars
by  
on January 27, 2015
I've been using them for the past 8 years and experienced bad customer services lately especially when the Manager is not in the store. The courtesy checkup is not even performed correctly on the vehicles.
5/ 5stars
by  
on January 23, 2015
I trust Anjel Sanchez at the south Voss road, Houston,Tx 77057 location and his crew to do a great job!
5/ 5stars
by  
on January 23, 2015
I use this shop many times and got always excellent service.

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