Firestone Complete Auto Care: Your Source For Tires And Repairs At 5450 Overton Ridge Blvd In Fort Worth

Welcome to Firestone Complete Auto Care at 5450 Overton Ridge Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

5450 Overton Ridge Blvd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #344800 Managed by Darrell Jones

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll check oil level, steering, the battery, and more. Plus, we're devoted to giving you the best service possible, all at reasonable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

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Learn More About Our Different Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(3.8 of 5) - 33 Reviews
5/ 5stars
by  
on March 2, 2019
I was very impressed with how clean, organized and professional the lobby area and garage is at this store!
5/ 5stars
by  
on January 21, 2019
As always the manager John is quick to right a wrong and he stands behind their service. Never tried to upsale and quick to give alittle extra if there were troubles or discrepancies.
1/ 5stars
by  
on July 11, 2018
Poor customer service here. Had an appointment for an oil change ended up waiting almost 90 minutes. Nothing was went over on the vehicle report, I didn’t notice until later that it was recommended to replace control arm bushings and front brake rotors. I used a coupon for a 19.99 oil change and feel like I was treated differently because of that. Filled out a survey with no response.
5/ 5stars
by  
on May 29, 2018
Loved the staff, the attention not only to myself, but others, and they also informed me about my options available to resolve my issues.
5/ 5stars
by  
on May 20, 2018
They were quick but did the job right! Kept me in the “loop” on everything going on . Will be coming back.
5/ 5stars
by  
on December 21, 2017
This location is fast and friendly! They don't try to sell you unnecessary services and explain things very well. I will be a loyal customer for life!
1/ 5stars
by  
on November 20, 2017
Took my Chevy p/u to have the tires rotated, pull nail from tire (left rear (LR) and check tire pressure sensor. Work was not performed and had I not noticed the nail in the same tire, same position (LR) I would have hooked up to my travel trailer and started on a 700 mile trip with a nail in the tire and a flat in my future. Will not ever use Firestone again....
5/ 5stars
by  
on August 31, 2017
Excellent customer service!
5/ 5stars
by  
on May 20, 2017
Love this location! Called first to see if tires were available (they only had 2 but I was assured 2 more would be there when I got there) spoke to Lisa who was very knowledgable and friendly. She answered my questions and listened to my concerns. Once there Jimmie and David took real good care of me. The were up front, open and honest about what I needed right away and what could wait. AND my car was ready when promised!! There was no pressure at all! I am so thankful for them! You guys are the best!
2/ 5stars
by  
on May 5, 2017
I was given no inspection results or report of any kind.
5/ 5stars
by  
on November 9, 2016
Anytime I need anything done on my car, I bring it here. The staff and technicians are knowledgable, accessible and very friendly!
5/ 5stars
by  
on April 2, 2016
I love these guys and gals, they are so nice and do such a great job!! They always let me stay with my car while it's being worked on and dont give me a hard time about it like some places do!!!! Ryan the tech is awesome
5/ 5stars
by  
on March 29, 2016
I take my car to the Firestone on Overton Ridge Blvd in Fort Worth, TX and always get great care. The Service Advisors and Technicians are always very courteous, professional and knowledgeable. You don't get the feeling that you're being getting over on.
5/ 5stars
by  
on December 10, 2015
Thanks for a great checkup, service and efficient workers
4/ 5stars
by  
on November 9, 2015
I always use them for my oil change service. Never have a problem. Awesome service..
1/ 5stars
by  
on October 13, 2015
Told me my engine was most likely unusable because of overheating and would have to run a test. Were unable to complete the test or give me results. Told me all these problems and multiple different parts that needed to be fixed and replaced in my car before they could complete the test. Made me pay for the test that was not completed. I took it to a trusted mechanic who simply replaced the radiator and it works good as new.
5/ 5stars
by  
on October 8, 2015
I used them today a $250 repair that was quoted $1400 at the dealership. Wowie a huge differemce!! I have used them before with excellent results each time. I have also recommended them to a friend and she was treated right.
5/ 5stars
by  
on September 27, 2015
I drive past 2 other Firestone Stores just to come to this store because the customer service is so good and consistent. They are patient with you and answer your questions. They do not try to sell you service you don't request or need.
5/ 5stars
by  
on September 26, 2015
I asked for my alternator to be replaced and they fixed the pulleys too so they wouldn't ruin the belt and leave me stranded on a road side.
1/ 5stars
by  
on September 13, 2015
The technician was not able to able to pass state inspection after I provide valid proof from another dealership to indicate there is no problem with my car. Since the store was not able to pass inspection, than at least refund the charge so I can finish my inspection at another place. However, the representative refused to pass inspection nor would him refund the charge.
4/ 5stars
by  
on June 19, 2015
I got an oil change done and they did a nice job. I also got a complimentary battery check up and an engine check up. I would have given excellent if someone had explained me the recommendation report for my vehicle.
2/ 5stars
by  
on May 14, 2015
Went in for an oil change and for them to pull the engine check light code. It took 1 hr and 40 minutes to do these 2 items. Code was pulled and they said I needed further diagnostics to figure out why I have low coolant. I politely said no, and they reminded me that they didn't add any coolant and my problem would continue. Went home, and spent 30 seconds adding coolant. No more problem 5000 miles later. Oil changes shouldn't take that long, nor should pulling a code.
5/ 5stars
by  
on May 9, 2015
Technicians at this location are amazing.. They don't just fix anything and everything... They fix exactly the root cause... Keep up the good work....
5/ 5stars
by  
on April 26, 2015
Pleasant and friendly customer service. First time customer and I was very please with the work done on my car.
1/ 5stars
by  
on February 2, 2015
I can not understand the services. Service is very bad. I can not believe.
5/ 5stars
by  
on February 2, 2015
I have been coming to Firestone for years treat me like family great service.
3/ 5stars
by  
on February 1, 2015
I have used the Hulen branch quite a bit. But the last couple of visits I was given quotes that were 50% to double the price of the other two shops I use. I only plan on getting the rest of my front end on my mustang serviced there so that the parts will be lifetime warrantied with the rest.
4/ 5stars
by  
on January 24, 2015
We felt like everything they did was up to our satisfaction. I would not hesitate to tell others about there service. It's glad to have someone in our neighborhood who we can depend on like Firestone. L. Davis
1/ 5stars
by  
on January 24, 2015
Visited your Overton Ridge location in Fort Worth, Tx Firestone. Manager indicated that the vehicle had a bad starter as well as a low battery which needed replacing has been a charges were 681.00 Plus the cost for new battery. Went to another location had reviewed they replace battery nothing was wrong with the starter have been driving the same vehicle for months with no with no problem. Store manager at this location contacted me said he personally inspected and observed that the starter was bad had this review by master mechanic and there was nothing wrong with my starting I've been driving on the same starter for several months now. Will not return to that location ever!
5/ 5stars
by  
on January 24, 2015
Great & friendly environment. Refreshments & curtosiy
1/ 5stars
by  
on January 24, 2015
I bought a set of tires, one tire developed problems with tread after 8 months. Car is less than three years old, the tire must have been defective. They did not honor my warranty nor even consider it. No more Firestone for me.
5/ 5stars
by  
on January 23, 2015
Firestone do provide great, quick, professional service. I am always skeptical with the "follow up calls" with their additional recommendations (Up-selling). Sometimes they have been right (eg. Battery running low, sure enough it did die), other times not so much. I do trust them for servicing my vehicles, and know they do a good job.
4/ 5stars
by  
on January 23, 2015
Dependable, consistent and reasonable prices. Also, they always let me know about a coupon, how to get it and any rebates that I can receive. I do regular price comparisons for services and tires and they are always with in range of any competitors. This is a big help because they are close to my home and the level of service and consideration I receive is invaluable.

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