Car Repairs And Tires At 3320 S Cherry Ln From Your Fort Worth Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 3320 S Cherry Ln for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3320 S Cherry Ln
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #16187 Managed by Betty Decker

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll inspect fluid levels, wipers, hoses, and more. Plus, we're dedicated to giving you the best service possible, at affordable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or plan your appointment online or by calling (817) 717-2920.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 34 Reviews
1/ 5stars
by  
on March 18, 2019
if you leave your car your repairs or service get pushed back , to service people waiting.
Responded on March 19, 2019
We are truly sorry to hear of the poor service you have received from our Fort Worth store, Rick. We would like to address this situation with our team. Please, email us at, socialcare@bfrc.com, with the events that occurred during this service, your contact details, and the store address. We value your business with Firestone and look forward to your email.^Kristyn
Firestone Complete Auto Care - Fort Worth Management
1/ 5stars
by  
on July 5, 2018
I feel inwas taken advantage of because i am female and was not givin all info in order to make a fair educated decision about my car care needs. Was complelty over priced when if i had known, my husband could have fixed it himself with a $6.00 light bulb but instead was charged $53.68 because they fixed it so my car coukd oass inspection.
5/ 5stars
by  
on June 8, 2018
I always have a great experience at this location. The staff is friendly and very knowledgable. Awesome Job!
5/ 5stars
by  
on February 6, 2018
i was greeted with a smile - everyone was friendly and professional. Prices were reasonable. I will definitely return for service. I recommend this store for all your automotive needs.
5/ 5stars
by  
on January 14, 2018
My visit was quick and painless. I popped a tire and needed a new one. Left with a new tire, warranty for all four tires, and a sense of relief.
5/ 5stars
by  
on January 2, 2018
Great visit and very informing
5/ 5stars
by  
on December 14, 2016
Very professional, exceptional Service, especially from Alyson (I believe that is her name. She works in the office) Every time I come into the store, I get excellent Service.
1/ 5stars
by  
on December 3, 2016
Worst experience ever. Inconvenienced multiple times. Made promises they couldn't keep. Made multiple appointments and they never got me in on time.
5/ 5stars
by  
on July 19, 2016
Cannot say enough good things about the customer care at this location. Great experience
5/ 5stars
by  
on July 2, 2016
I was take care of at this store, along with the price and the service a great experience.
5/ 5stars
by  
on June 20, 2016
The staff is very friendly, knowledgeable and helpfull.
5/ 5stars
by  
on April 17, 2016
Very friendly, helpful and professional staff. Did not feel uncomfortable at all and the waiting area was very clean. If I'm this area and need auto service this is where I will go!
4/ 5stars
by  
on April 6, 2016
Website wont let me give five stars but definitely deserved. Daniel helped me and gave me a 15 dollar off coupon for my oil change. Wont go anywhere else!
5/ 5stars
by  
on December 9, 2015
I got there and in no time had my car on the rack. The customer service lady at the counter even took time to play with my son and had him laughing and giggling. Will go back again when I need them
5/ 5stars
by  
on October 29, 2015
I am always treated so professionally by the staff at this store. Honest and dependable work. Bravo!
5/ 5stars
by  
on October 28, 2015
I'm disabled and was having issues getting my tail light replaced so I could get my car inspected... I went three places prior to Firestone Complete Auto Care. Daniel and Bradley were great--very friendly and helpful. I left with my car passing inspection! It my first time there and I'll definitely be back. Thanks, guys!
5/ 5stars
by  
on October 13, 2015
Very pleased with the customer service in listening to the vehicle's problem, correctly diagnosing and discussing the service options.
1/ 5stars
by  
on September 20, 2015
Manager Betty Decker seems incompetent. Went in to get a flat fixed and I found it was it was irreparable. Told I needed a new tire. Ok???? Fine. Looking a terminal, she told me I had road hazard insurance and I was given that price. Ok???? Then told they had the tire in stock. 30 minutes later I was told they didn't have the tire. What are you looking at on screen that allows you to come back to the customer with a 180??????????
5/ 5stars
by  
on September 14, 2015
MY CAR WAS IN FOR SERVICE LAST WEEK AND I HAVE NEVER HAD SUCH GREAT AND CARING SERVICE! I'LL DEFINETLY BE BACK!!!!
5/ 5stars
by  
on September 7, 2015
Good service Will be returning for next service.with a smile
5/ 5stars
by  
on August 12, 2015
I visited the firestone located on s. cherry ln in fort worth tx and service was excellent. The customer service rep as well as the service men were very kind and professional.
3/ 5stars
by  
on August 6, 2015
Very courteous. Although, had to take truck back to have alignment done right. Steering wheel was cocked slightly left when moving. I spent over two hours waiting for rework and time away from my job. The initial visit was about three of so hours for my tired to be changed and alignment.
5/ 5stars
by  
on June 20, 2015
I've used the location on Camp Bowie and Cherry Lane in Fort Worth for 25 years and have received consistent quality service on my vehicles. The technicians are well trained and experienced.
3/ 5stars
by  
on June 4, 2015
I didn't plan or want to spend a lot of money or time. I strongly suggest that the store figures out how to reduce the inordinate wait time. Despite being told that it would take about 45 minutes, my vehicle was unattended for over an hour after the 4 tires were removed and the vehicle sat hoisted up into the air. .
5/ 5stars
by  
on April 30, 2015
Great and i certainly use them again. Almost was treaed like family...lol
5/ 5stars
by  
on March 1, 2015
Very friendly employees and made sure we were welcomed. We have used this location for many years and have always had great service.
5/ 5stars
by  
on February 27, 2015
Thoughtful, courteous, efficient service. What more could you want?
5/ 5stars
by  
on February 26, 2015
I received great quality service a month ago. I would recommend Fire Stone to any one.
1/ 5stars
by  
on February 3, 2015
They attempt to pad the bills with unnecessary service. Telling me my car would cause me to be in a car accident if I didn't spend $2000 is unprofessional to say the least.
5/ 5stars
by  
on February 3, 2015
i have used the Ft Worth Cherry Lane firestone store for as long as i can remember. i take all of my families vehicles there for all maintenace. the employees have always been extremely helpful and extrordinarliy courteous every time. the professionalism and honesty is what i appreciate most. many is the time i have thought i had a big expense repair needed to be told by the staff there that it was a minor/inexpensive fix. i recommend this store to my family and friends.
5/ 5stars
by  
on February 2, 2015
Firestone on Cherry Lane has looked after my four vehicles for over 10 years--two Mercedes, one Lexus and one GMC. They are great to work with. Always accommodate my schedule and never disappoint. A real pleasure!
5/ 5stars
by  
on February 2, 2015
thanks for looking at my moms truck sorry for any problems
5/ 5stars
by  
on February 1, 2015
Use Firestone for my vehicle repairs, reputable service, knowledgeable technicians, courtious and friendly employees
5/ 5stars
by  
on January 23, 2015
I came to this station back in November 2014 (from Abilene as in that town no one carried the size of tires that I needed), from answering the call to the point of me driving away the staff treated me like I was royalty. They got the tires from another shop in matter of minutes, the tech guys also provided me with tips on how to clean the headlights (foggy due to age - 04) and also gave me tips on what to read before making any changes that I had mentioned during my conversation. In all, I have been a client of Firestone since '09 and visited locations in Amarillo, Miami, Houston and OKC but this location by far exceeded my expectations. thank you!

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