Car Tires And Services At 5505 S Cooper St: Firestone Complete Auto Care In Arlington

Come in to your nearest Firestone Complete Auto Care at 5505 S Cooper St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5505 S Cooper St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #29114 Managed by Victor Luera

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, the battery, and more. Plus, we're devoted to giving you the best service possible, at unbeatable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (817) 617-8760.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 65 Reviews
    5/ 5stars
    by  
    on February 3, 2019
    This was my first time every visiting a Firestone and I really am glad I did. There prices are amazing! I got a full set of tires, alignment, and courtesy check. I like the warranty they offer on the alignment 12 months they even offer a lifetime one. On their website they have great coupons offers also!
    5/ 5stars
    by  
    on January 11, 2019
    Mason remembered my 1st name as soon as I walked up to the counter though I'm in military uniform 97% of the time I come into the store! Jay always keeps me informed every single step of the procedure in detail - to include a $50 off portion of the diagnostic from my last visit. They both are always smile-faced and can hold a good conversation which makes me feel like a valued customer instead of an assembly line patron; these experiences give this locations' staff credibility and returning customer guarantee. Jay and Mason give the Firestone brand a good reputation because I feel they're knowledgeable, approachable, patient, trustworthy, and efficient.
    5/ 5stars
    by  
    on November 18, 2018
    Reggie and victor are always very helpful and always make me feel like they remember me. They've helped me out on numerous occasions and I love that I can rest assured that I will have a warranty on all work done by them. They both have great customer service skills.
    5/ 5stars
    by  
    on October 14, 2018
    I have been going to these guys for 2 years now. Im always satisfied with every transaction I have with Fireatone Complete Auto Care. What keeps me going back to this location is Brooks. He always provides me with top notch customer service. Goes above and beyond. Talked to him on the phone briefly about new tires, when I arrived in person he had several choices for me to choose from, already pulled up on the computer. Made sure I was happy with my selection and everything. Thanks again Brooks. - Devin
    5/ 5stars
    by  
    on September 17, 2018
    4/ 5stars
    by  
    on September 12, 2018
    5/ 5stars
    by  
    on September 9, 2018
    Love that I felt at ease about allowing Mason /Tech take care of my car. I like all the service people made me feel welcome & out their way to change my idea about car people. I was at peace about getting my car fixed. As a single mom that’s super important for me!
    4/ 5stars
    by  
    on June 28, 2018
    Love the worker and the place but i am a little taken back on the price of labor. I was in that store on June 27 and have my van repaired. the Part for the van was 132.99. The LABOR cost was 336.00. My wan was only there for 3 hours! You mean to tell me you pay your technicians over 100 an hour?! could you please explain that to me. I really don't understand the labor cost for 3 hours of work that justifies 336.00. To be honest it actually was less than 3 hours . I really want an explanation on why labor is so high compared to other shops!
    5/ 5stars
    by  
    on May 21, 2018
    Fair and honest auto service is hard to find, I found it here.
    5/ 5stars
    by  
    on May 18, 2018
    Service guy never stopped talking the 45 minutes I was there. He was swamped but still patiently explaining everything to his customers one at a time.. I was really impressed with the professionalism of this whole entire store.
    5/ 5stars
    by  
    on May 17, 2018
    I always get good service at this Firestone. Highly recommended.
    4/ 5stars
    by  
    on April 25, 2018
    It was a good customer experience overall. But, I am disappointed that this is my 3rd trip to the shop and I am still experiencing the same issue.
    5/ 5stars
    by  
    on March 3, 2018
    5/ 5stars
    by  
    on February 23, 2018
    Awesome service! The staff is always friendly and polite when I visit. They are honest about the waiting time and do their best to get you in and out in a timely manner. Defiantly my favorite location yet. #cooper st Arlington . keep up the awesome work guys.
    5/ 5stars
    by  
    on January 31, 2018
    I have visited this shop 4 times for my oil change and every-time have had a positive experience. They are polite & respectful of my time. Clean lobby with coffee & water. I recommend this location friendly staff.
    5/ 5stars
    by  
    on October 31, 2017
    5/ 5stars
    by  
    on October 29, 2017
    Pricing, service, and honest response to what was necessary was greatly appreciated. Called Toyota Dealership and my service representative actually told me to call Firestone for a better warranty and pricing. He was right - I will be back to Firestone instead of the Dealership.
    5/ 5stars
    by  
    on May 16, 2017
    5/ 5stars
    by  
    on April 30, 2017
    5/ 5stars
    by  
    on March 26, 2017
    they were excellent and told me everything I wanted to know about the car. and the brakes
    5/ 5stars
    by  
    on January 22, 2017
    The employees are awesome. The services are outstanding.
    5/ 5stars
    by  
    on December 23, 2016
    This location and the dealership are the only two places that ever work on any of my cars. Staff is always very nice and they know what they are doing. I would highly recommend this store to anyone needing car repairs. Thank you Reggie, Victor and Tad for having a great store and staff!
    2/ 5stars
    by  
    on September 23, 2016
    This location has consistently fixed a problem for us to have to take the car back to have it fixed again. There is never any type of service recovery outside of an apology. Be cautious of this location.
    5/ 5stars
    by  
    on May 21, 2016
    Victor was of immense help. I was shown exactly what was wrong, seriousness of the situation, and what was needed to fix same. Also, alerting me to hidden problems once the work was started. He then offered to get me home and back if necessary. Victor helped reestablish my retired card with FIRESTONE and saw that I was completely happy with all services thanking me for trusting them with my service needs at the end of my stay. He is a valuable employee and I shall most certainly return if needed - I drive both my daughters van and son in laws jeep.
    5/ 5stars
    by  
    on May 14, 2016
    Came in to have my car inspected for state and was in 25 minutes before closing and was out in 20 minutes
    5/ 5stars
    by  
    on May 7, 2016
    My experience was great. The work I had done was excellent, the employee was helpful and knowledgeable. I'm very glad I choose to go there.
    5/ 5stars
    by  
    on April 25, 2016
    This was a thoroughly professional experience. We received a great price on our new tires, installed promptly-- and with a friendly staff in a clean, modern and comfortable environment. We highly recommend Victor and his team.
    5/ 5stars
    by  
    on March 22, 2016
    The entire staff was amazing, outstanding and patient. Very energetic and very knowledgeable. This was the best customer service I have ever received from any store. Highly recommend this location!
    5/ 5stars
    by  
    on December 4, 2015
    they are friendly and knowledgeable. I really love them all. They show that they care for their customers and I will be a lifetime customer.
    4/ 5stars
    by  
    on November 11, 2015
    Was able to drop my truck off early and they had my done before my scheduled appointment time.
    2/ 5stars
    by  
    on November 2, 2015
    All went well except they forgot to reset my service light..
    5/ 5stars
    by  
    on October 28, 2015
    John helped me with tires a couple of months ago on my Saturn. When I took my Kia to a competitor for rotation they advised brakes and gave me a price that even they said was outrageous. I called John and he advised what he could do. I was on and out quickly and felt good about my purchase
    4/ 5stars
    by  
    on September 26, 2015
    Great service will use again. Unless I keep getting these emails
    5/ 5stars
    by  
    on September 16, 2015
    I've gone to this location(off Cooper) a few times and it is so important to me to receive great customer service, engage with people who enjoy what they are doing and are knowledgeable of their products!
    5/ 5stars
    by  
    on August 7, 2015
    They did an awesome job.. The completed my wife car Alignment and call me when it was ready for pickup. And mentioned the recommend maintenance the car need... Great Job!!! Ken..
    5/ 5stars
    by  
    on July 14, 2015
    Went to a competitor initially but they couldn't assist me with my needs. I had never been to a Firestone before so I stopped in. Am extremely pleased I did! Exceptional customer service and Firestone is so much more than just tires. I was able to get everything I needed done on my car in one stop. Thank you Firestone. Awesome experience.
    5/ 5stars
    by  
    on July 7, 2015
    They were working on my vehicle as soon as I arrived.
    5/ 5stars
    by  
    on July 2, 2015
    First time at this location and the service was great. I enjoyed the friendly interaction with both the service agent I checked the car in with and the one that assisted me when I picked it up. The previous agent greeted me by name as his co-worker was checking me out. I had been gone for 6 hours.
    5/ 5stars
    by  
    on June 20, 2015
    I USE FIRESTONE ABOUT A WEEK AGO IN THEY TOOK GOOD CARE OF MY TRUCK
    2/ 5stars
    by  
    on May 20, 2015
    After the guy told me about some problems and insured me that the work wasn't done the tec had already did it after going back to tell him not to and I still was charged full price
    5/ 5stars
    by  
    on May 17, 2015
    They were honestly, eager to help, and very good about finding the deal that fits your needs and expenses. I am very impressed, I will be a repeat customer and pass the word to anyone I know.
    4/ 5stars
    by  
    on May 2, 2015
    Went in to get an oil change and transmission service for my 2001 Jeep Cherokee Sport with 160k. Refused to do transmission service due to the number of miles, but the oil change went without issue. Overall, good customer service and reasonably priced.
    5/ 5stars
    by  
    on May 1, 2015
    I have taken my car there for the last 4 years and it is really taken care of
    5/ 5stars
    by  
    on March 29, 2015
    Good overall service,pleased with the time it took to complete the assignment.
    5/ 5stars
    by  
    on February 26, 2015
    I moved to the Arlington area a few years ago. I began using the Firestone close to my home. I have never been disappointed with the service I haved received. Victor and his staff are always very friendly and kind. They will go over options if I need them to. I would recommend this Firestone to anyone who ask me for a good place to service their vehicle. The survey gives only a five star rating, I give them a "10" star rating!! Thank you for giving me the opportunity to voice my opinion for these great group of people. God bless them all! Mel r
    4/ 5stars
    by  
    on February 26, 2015
    I use Firestone all the time. The customer service is great and they are very knowledgeable so the repairs are fast and correct. They are always friendly and explain the repairs or service done completely. The only problem I have with them is their pricing, which tends to be very costly. However, as long as I can come up with the money I will continue to use them :) Sometimes it's better to pay more and get the job done right the first time.
    5/ 5stars
    by  
    on February 26, 2015
    Explained services needed and performed very helpful
    5/ 5stars
    by  
    on February 26, 2015
    I have used Firestone since 2001 when I lived in The Woodlands. When I moved to Arlington in 2007, I had my account transferred. I have always been happy and pleased with the work that Firestone does. In fact, I take all three of my cars to Firestone when I need work done. I can always go in and talk with Ken, Victor and Jared.
    5/ 5stars
    by  
    on February 23, 2015
    I always go to Firestone for car maint & repairs and my last trip was another reason why. Everyone is so friendly and helpful. I had an appointment before I had to be at work to have my battery replaced. They had it done in maybe 10 mins! Seems like I got comfy to watch tv in the waiting area to wait awhile and then they were calling my name and I was like, "Sweet!". In and out of there fast for a something simple...how it should be. :)
    2/ 5stars
    by  
    on February 3, 2015
    Had repairs done to my vehicle 5 months ago and had problems. Returned to have problems fixed but was told they were referring me to go to the dealership because they could not help. Took vehicle to the dealership, I'm having the same problem I had 5 months ago. After my vehicle had been at the dealership for a week firestone wanted me to bring my vehicle back to them and let them repair it because I had ask for a refund. I tell them I'm going to let the dealership repair it because they could not find the problem and referred me to go to the dealership.
    4/ 5stars
    by  
    on February 3, 2015
    Was new in town and came this location for and oil change and routine maintenance . They ended up finding another issue and corrected it.
    5/ 5stars
    by  
    on February 3, 2015
    i had a great experience as always Ken makes sure i'm taken care of every time i need assistance if he doesn't know he will find out for you
    5/ 5stars
    by  
    on February 3, 2015
    Excellent prompt and courteous service. Repairs made efficiently when promised. They take great care of all our cars.
    4/ 5stars
    by  
    on February 3, 2015
    I've used the Firestone on Cooper in Arlington for 16 years. This week, Ken gave me a good allowance on a damaged tire. I love using my Firestone card to spread the costs across a few months when a big repair is needed.
    5/ 5stars
    by  
    on February 3, 2015
    The store is kept "spit spot clean" due to employee attention throughout the day and everyone always has a smile readily on hand to flash in your direction along with casual conversation if requested. ALL the employees are very knowledgeable and truly speak to you offering "words of wisdom" in your best interest. Feels like home!!
    3/ 5stars
    by  
    on February 3, 2015
    I bought a set of tires for my truck some time ago. When I bought them, I asked that they put the counterbalance weights on the interior of the wheel- which they did not. I returned the vehicle when I noticed this and was told they did not know to do the work. I also explained that the tires that were on the truck originally had the weights on the intrerior of the tire. I will have to go back a THIRD time because they only changed the counterweights on the 2 front tires.
    5/ 5stars
    by  
    on January 27, 2015
    I have 3 vehicles and all get service at this location . Outstanding service and very accurate . I their job and time .
    5/ 5stars
    by  
    on January 27, 2015
    I have always found staff to be courteous and helpful. Work is usually performed within the time promised.
    5/ 5stars
    by  
    on January 26, 2015
    Brought car in for oil change and tire rotation. Service rep stated that alignment was off so I had them align the wheels as well.
    4/ 5stars
    by  
    on January 24, 2015
    Though services are quiet pricey. Staff there are friendly and are highly professional.
    2/ 5stars
    by  
    on January 24, 2015
    I came this past Thanksgiving weekend to get inspection sticker and oil change...then I was told I needed my braking system flushed. .the mechanic that performed the job broke my breaking elbow the process, spilled fluid all under my hood on my 2013 Altima..everytime my engine warms up I smell the fluid burning off threw my vents...very dissatisfied with that.
    5/ 5stars
    by  
    on January 24, 2015
    Always transitive to my autos needs cons8derst to cost and repairs
    3/ 5stars
    by  
    on January 24, 2015
    Took my car and was diagnosed with the engine points bad, estimated around $800+ for the four. Took it to dealer and only one needed to be replaced and cost me much less than 1/4 of what Firestone had estimated.
    5/ 5stars
    by  
    on January 23, 2015
    I have been using this location for 1 year now and have never been disappointed if there were any concerns they were addressed imediately.
    1/ 5stars
    by  
    on January 23, 2015
    Used them a few months ago for an overheating problem long story short my car still had the problem after taking it back to them 4 times. They refunded me my money but the fact of the matter is I had to find a real mechanic to fix their mess ups

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