Firestone Complete Auto Care: Your Source For Tires And Repairs At 1001 Bridgewood Dr In Fort Worth

Come in to your nearest Firestone Complete Auto Care at 1001 Bridgewood Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1001 Bridgewood Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #26549 Managed by Tommy Barrett

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll inspect oil level, air filters, hoses, and more. Plus, we're dedicated to delivering the best quality service possible, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.0 of 5) - 41 Reviews
3/ 5stars
by  
on January 22, 2019
Went in to get a replacement battery, they were busy but got in and the service was performed successfully and correctly the staff were polite, professional anf friendly.
5/ 5stars
on January 15, 2019
5/ 5stars
by  
on January 14, 2019
I had some issues getting my Chevy Cruze PASS-ready for my yearly inspection. Mr Perry Jackson was extremely helpful in explaining the issues I had to have repaired. The parts needed were ordered and installed quickly. My follow up visit, where I was handled by the other front desk man (handsome, tall brunette gentelman whose name I didn't catch),was equally pleasant. I was offered alternative products for installation when the recommended ones where out of stock getting me back on the road FAST! This is a very nice location. The techs were all very helpful and respectful and everyone seemed to have a good positive energy. I'll be back for my next inspection,or any other vehicle issue I may have. Thanks guys.
1/ 5stars
by  
on January 7, 2019
The guys there tried to finesse me in not fixing the other part they needed to fix as well. I got my car back and it was super wobbly i had never felt that way. I had to take the car back the next day and we had to show them a video of the piece that they didnt fix when they were suppose to i paid over 1000 dollars never again will i go there they try to scam people.
Responded on February 14, 2019
Alexis, we're sorry to hear that you had a poor experience. We'd like to learn the details of your experience and offer our assistance. Please send us an email at socialcare@bfrc.com with the details of your visit, any related invoice numbers, and the best contact information that management can reach you at. We appreciate your business and thank you for choosing Firestone. ^Jennifer
Firestone Complete Auto Care - Fort Worth Management
1/ 5stars
by  
on November 19, 2018
They over torqued my lug nuts and damaged a bolt. They got black grease and debris all over my new driver side floor mat. Had my vehicle for over 24 hours and failed to complete all requested repairs.
Responded on January 5, 2019
Hi Jonathan, thank you for contacting Firestone. We do apologize for the inconvenience this has caused you during your visit to our Fort Worth. If you could email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review, we will escalate your concerns to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - Fort Worth Management
5/ 5stars
by  
on July 27, 2018
It was very good service , The vehicles runs fine now and going on a long trip tomorrow. thanks again for the great diagnosis and repair.
5/ 5stars
by  
on March 15, 2018
Very friendly helpful employees. Wish I had known about this location earlier. Best experience with Firestone ...
5/ 5stars
by  
on October 4, 2017
My experience was great. It was 8 am, I was met with a warm welcome and willingness to resolve my issue. My account was pulled up, he confirmed my battery was still under warranty, gave me an estimated time frame if part was available. He checked and confirmed battery in stock, advised I could have a seat in the waiting area while they serviced my car. The service tech came out and explained what he did. Had suggestion on additional maintenance and suggested I check with previous repair shop to confirm the suggested maintenance was done and advised they were equipped to perform them. He also indicated they had a available credit if the service exceeded a certain amount. There were no problems or issues with my visit. Very satisfied with great service
5/ 5stars
by  
on August 15, 2017
I went into Firestone Complete Auto Care location on Bridgewood in Fort Worth, TX to get my new vehicle checked and was offered a state inspection. Was informed how long my wait time would take and was very satisfied in the service i received. Will be going to this location in the future for services for my vehicle.
5/ 5stars
by  
on August 9, 2017
The manager and sales rep really cared about my time as I came in before work to get my tires replaced. At one point both of them and another worker from the garage were helping to get my tires on the car so I wasn't late to work.
5/ 5stars
by  
on July 14, 2017
Great customer service! Excellent work done efficiently, what I always hoped a neighborhood repair shop would be like. They actually care about the work and their customers.
5/ 5stars
by  
on June 14, 2017
I was having a horrible day and then I had issues with my tire...Ryan and Perry immediately gave me a peace of mind and were quick and very sweet! Made my rough day much better!
1/ 5stars
by  
on May 27, 2017
3/ 5stars
on May 8, 2017
Had a great experience sell person seemed very knowledgeable. I find it kind of strange though I can get a line of credit and most stores I go to but for some reason everytime I try to apply for a line of credit at Firestone them turned down. I make well over $100,000 a year you would think that if an individual is there to get their vehicle fixed they would allow them to get the requested amount. A mere $2,000 granted I could have paid cash but I prefer not to be out $2,000 cash when they have charge accounts
5/ 5stars
by  
on May 7, 2017
1/ 5stars
by  
on May 2, 2017
Beware of this place. If you like being ripped off then this is the place for you. If you do decide to have work done with Firestone PLEASE PLEASE PLEASE read your invoice for unexplained charges. And declined work notice that you know nothing about.
3/ 5stars
by  
on April 5, 2017
OK workers ac tech no good
5/ 5stars
by  
on March 17, 2017
This is a great place to have work done. Fast and friendly
1/ 5stars
by  
on January 1, 2017
very bad experience. will not return.
5/ 5stars
by  
on November 13, 2016
Great, friendly, and fast service.
5/ 5stars
by  
on November 12, 2016
I was really impressed with the level of service at this location Firestone. The work was completed ahead of time and done better than I had expected as they performed a few extra checks without charge, ie, checking fluid levels, tire rotation. Very pleased with the level of service provided by the technicians. I truly recommend this location if you want service done right.
5/ 5stars
by  
on May 29, 2016
By far the best experience in such difficult time. We were heading home when our tire went flat. Mr Ryan and Kevin we willing to stay after hours to help us get back home to El Paso by changing our tire. We are greatly appreciative of their dedication and willingness to help. Thank you so much. I will recommend this store to anyone that is in the area and need expertise and corteous help.
5/ 5stars
by  
on May 7, 2016
perry was exceptcional.
5/ 5stars
on April 17, 2016
5/ 5stars
by  
on November 1, 2015
I received great service at this location despite the rain and early morning open.
5/ 5stars
by  
on October 13, 2015
I use them a fews years ago and was happy with the work and is still happy.7
4/ 5stars
by  
on July 1, 2015
I am very happy with the service thanks yall peeeps
1/ 5stars
by  
on May 16, 2015
They get the job done but could definitely use some improvement with their customer service skills.
5/ 5stars
by  
on March 12, 2015
I will go out of my way to get to the same location before the service provided exceeds my expectations
5/ 5stars
by  
on February 26, 2015
I looked online for a ton of places and finally decided on Firestone. It was a good choice in the end I got great tires for a great price. Will definitely continue buying tires from there. Plus the staff was friendly.
5/ 5stars
by  
on February 11, 2015
Every time I've needed or used them they have been, friendly, courteous, and as honest as can be and accurate on their promises
5/ 5stars
by  
on February 5, 2015
good job, great service, very friendly,good location
1/ 5stars
by  
on February 5, 2015
My check engine light was on. hey told me I needed on of a set of "2" sensors replaced. I has a sensor replaced and he gave me a price of $250. When it was time to pay my total was $345. He told me the price he gave me before didn't include the diognostic check price. I gave hime the benifit of the doubt on that one. So my car is given to me and 2 days later my check engine light comes back on. When I take it back they say "Oh , well getting only one sensor replaced put too uch strain on the 2nd one" and I need to pay another $250 to get the other sensor done. After a little back and forth and threatening to file a complaint the services were given for free. I feel like ALL the info about the sensor and posibly needing to get both replaced should have been explained up front.
1/ 5stars
by  
on February 4, 2015
They told me the wiper on the rear window of my suv would cost $42 to replace. I got it at an auto parts store for $ 12. Also trid to sell me tires I didn't need. The brake job was done correctly.
5/ 5stars
by  
on February 3, 2015
I have being their client for 8 years I am always happy with their work.
4/ 5stars
by  
on February 2, 2015
Very expensive but the problem was fixed im still broke
5/ 5stars
by  
on February 1, 2015
Never have a problem with customer service or being told I need something fixed that I truly don't need. The staff is very friendly and helpful.
4/ 5stars
by  
on January 28, 2015
They fix the problem from the scratch not just temporary fixing .
5/ 5stars
by  
on January 27, 2015
I used firestone for years. Bridge store the last years and Pete at the front desk is great. He go out of his way to give great service. He gets the job done. For example I had my car a full day and the part wasn't found, by others in that office because he was off, but on the second day my car needed to be finished. He added the personal touch, tracked out the part needed, calls me to advise its there and then recontacts when its ready. That is just one example of his greatness when he is in the office. I hope he is there each time I need to be there for he gets my car fixed! He should be head manager.
5/ 5stars
by  
on January 26, 2015
every time I go to firestone am all ways happy with the service that I receive from the employees there, there so helpful and great customer service all the times I go for my car to be service..
5/ 5stars
by  
on January 23, 2015
I went here few times but,there service is very good and people are very nice. They fix my flat tire just for free~ ioi

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