Car Repairs And Tires At 6109 Wade Hampton Blvd From Your Taylors Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 6109 Wade Hampton Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6109 Wade Hampton Blvd
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #348713 Managed by Justin Herring

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll examine lights, steering, the battery, and more. Plus, our team believes in giving you the best service possible, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 78 Reviews
5/ 5stars
by  
on October 19, 2018
5/ 5stars
by  
on August 1, 2018
I had a scheduled appointment at 1 pm. I dropped my car off earlier and the Service Advisor (Alex) called me and told me the service was completes, 2 hours prior to my appointment time. He proceeded to review additional service recommendations and followed up with a phone call the next day. Exceptional Customer Service!
5/ 5stars
by  
on July 3, 2018
Great! This was a return visit for a previous issue -- all is well now. The purpose of this message is to specifically recognize the technician that worked on my 2014 Jeep Wrangler Unlimited. His name is Clay, and after driving my vehicle post his efforts. It was absolutely perfect. The alignment was spot on, the balance stable and solid. I would not hesitate requesting him to work on my vehicle in the future. Clay is an asset to your organization and were I his superior I would do all I could to retain his exceptional mechanical understanding, abilities and customer service. Thank you for your time. Kindly, Robert Mayer
5/ 5stars
by  
on May 29, 2018
While driving my car the other week I had one of my dash lights come on and it was concerning. I called and made an appointment at this location because I knew I would get taken care of and not taken for a ride and be told everything needed to be repaired because I am a female. I show up and once again I get treated like I am the only one there and Justin listened to my concerns and without any doubt I knew that I was in good hands. He took the time to explain to me the issues and what needed to be done to repair them. Justin and his team are always so pleasant and a joy to work with. I will continue to drive an hour one way to have my vehicle serviced at this location. 5 stars hands down. Thank you Justin!!! Keep up the good work...........
3/ 5stars
by  
on May 14, 2018
Don't waste your time with the online scheduling system. Picked out my tires, waited the 2 days (1st available appointment) and got there only to be told I'd have to wait yet another day to get the tires I asked for (Firestone tires at that). Kinda pointless. Paid more per tire than the website price and wasn't even asked about road hazard (they just added it without asking - good thing I actually did want it). Not impressed, Firestone. Won't be back.
5/ 5stars
by  
on May 5, 2018
Justin, Ryan, and Jason are to be commended. They always greet me by name and treat me as more than just a customer. Whenever I drop the car off, I never have to wait long before I get a call telling me its done and explaining what they did and giving me recommendations of service for my next visit. I will continue to buy my tires and have my vehicles serviced here due to them.
5/ 5stars
by  
on April 21, 2018
the cleanliness and friendliness of the advisor and technician there was grteat
5/ 5stars
by  
on March 12, 2018
It's always a great experience going to this Firestone they are very polite and helpful any problem you may have they are always willing to solve it and their work is always great
5/ 5stars
by  
on March 3, 2018
I have came to this new location since it opened. They are extremely busy but always take the time to take care of me or answer my questions.
5/ 5stars
by  
on February 20, 2018
LOVE these GUYS. They TAKE such GOOD care of me and keep me SAFE on the road in my old cars!!!? Justin, KP, Jason, Ryan and ALL the team there!!VERY homey atmosphere, Always RIGHT on every customer when they walk in!! Bunch of AWSOME guys!!!?????
5/ 5stars
by  
on February 17, 2018
Great experience! Every one nice and knowledgeable. Store nice and clean.
5/ 5stars
by  
on February 13, 2018
Justin and his team did a great job. Very knowledgeable and trustworthy. I would recommend this Firestone Location to anyone in need of automotive maintenance and repair needs.
5/ 5stars
by  
on January 27, 2018
I'm used to taking my car to D&D Ford. They are so disrespectful and unwilling to help as I will NEVER buy another Ford car. Your facility is just the opposite which is good in my book.
5/ 5stars
by  
on January 14, 2018
Thank you Ryan M. and Kevin P. for your amazing service. New Life Long Customer, Sara C.
5/ 5stars
by  
on January 13, 2018
Justin the manager, Alex the front salesperson and all the technicians at this Firestone are great. I have used this store since they opened over 5 years ago.
5/ 5stars
by  
on January 9, 2018
I have used these guys for a very long time and have always received dependable trustworthy service.
5/ 5stars
by  
on December 1, 2017
The staff at this Firestone location have always been very friendly and helpful. They always explain what work they completed and, if appropriate, will save the old parts for your inspection. They have always stood behind their work and have even not charged me when a repair did eliminate my problem. I have never had that type of positive experience with the auto dealership or other car repair shops. I totally trust these folks with both of our family cars.
5/ 5stars
by  
on November 21, 2017
Brett and his team are the best. I am always confident when I go in that I will be treated with respect and the utmost courtesy. I can always rely on their advice without being concerned that they are just trying to sell me something. after 12+ years, I'll never go anywhere else and recommend this location without question.
5/ 5stars
by  
on November 18, 2017
Pleasant experience, Good at what they do. Promptly took care of the issue. Everyone friendly and you are treated with courtesy and respect.
5/ 5stars
by  
on November 5, 2017
Great service, always friendly and helpful.
3/ 5stars
by  
on May 31, 2017
The manager there, Justin, was not professional. The technician was the one that took care of everything. I didn't have face to face with the manager. I had asked if it was possible to leave my key locked in my car so I can pick it up after store hours. The technician, David, said he thinks that's against company policy and ask Justin who happen to come out of his office for a brief minute. Justin said, "As long as he (meaning me, the customer) pays, I don't care." If I didn't make an appointment, then I would have left. What Justin the manager said was unprofessional. Now I think of him as not caring for the customer, but only caring about the money. David, the mechanic, was very concerned about all the customers there and he was a tremendous help to me. David deserve some recognition in my opinion.
5/ 5stars
by  
on April 9, 2017
Took my car in to get an oil change. They had my car ready in no time. ....Thanks Guys. ..
5/ 5stars
by  
on January 23, 2017
Great sales team to work with!
5/ 5stars
by  
on December 30, 2016
Exceptional service keeps us coming back. Better service than the dealership. I highly recommend this location
5/ 5stars
by  
on October 31, 2016
I am very pleased. Nikki was very helpful and professional. Got my car repaired promptly and at a fair price. I will definitely be back for future service.
5/ 5stars
by  
on October 13, 2016
Once again another 5 star experience from Justin and his team. Went in because my car had been having some starting issues. Not only did Justin test the battery and make sure that it really was the problem he went above and beyond in my opinion and checked all the other things to make sure my car was good on tire pressure, fluids etc. I am on the road a lot for work and this little gesture goes a long way for me so I am confident that I will not get stranded. Because of Justin and his attention to detail and concern for my safety I will continue to take my car to him for any repairs. THANK YOU JUSTIN!!!
5/ 5stars
by  
on September 28, 2016
I would recommend this store to anyone needing repair service or tires. The team there is excellent . Bill, Justine and Kevin all worked very hard to bring my 23 year old Ford Explorer back to a new like condition . They kept me up to date with what they were doing and what needed to be done. They were very fair with pricing and responding to any questions or problems I had. I will never take my Explorer any where else.
5/ 5stars
by  
on September 28, 2016
The team at this Firestone in Taylors are always courteous, helpful and willing to go that extra step to make sure you receive great customer service and your vehicle is repaired to your satisfaction. And never any issues with service after it's performed. I trust them and highly recommend them to anyone looking for vehicle service in the area.
5/ 5stars
by  
on September 1, 2016
This location is the ONLY location I visit. I live in NC and if needed I do make a special trip here for service. Justin and his staff are always friendly and welcoming. Being a female, finding a service provider that you can trust and rely on is difficult. Every time my car goes in for routine maintenance, I know I cant count on them to give trustworthy advice and service.
5/ 5stars
by  
on August 13, 2016
I have been a long time customer and have all my work done at this location. Bill Spano always greets me by name and has always treated me right. He and Justin suggest services based on my vehicles maintenance plan but are never pushy. The work is always done right the first time and they are respectful of my time. I highly recommend this Firestone Center.
5/ 5stars
by  
on August 2, 2016
Brett and his staff continually deliver 'knock your socks off' service. The entire team is courteous, friendly and knowledgeable. The rates are more than competitive. I've never had an unpleasant experience in all the years I've dealt with them and wholeheartedly recommend this location!
5/ 5stars
by  
on July 24, 2016
Our car broke down while visiting friends in Greenville. AAA towed our vehicle to Firestone. The repair could not be completed on Saturday afternoon as they could not secure the alternator until Sunday morning. They transported us to a nearby motel & picked us up on Sunday morning. They also loaned me a iphone charging cable as my iphone's battery was almost out. Bill explained the process & I would highly recommend their service!
5/ 5stars
by  
on July 13, 2016
Once again another great experience at this location. My car went in for a routine oil change but while doing the oil change the technician smelt a little burning smell and come to find out there was something wrong with one of my calibers. They immediately notified me of the issue of course before any repair was done and gave me the honest opinion of repair work that needed to be done. I have two children and travel for work quite a bit and if this would have not been noticed or taken care of it could have been dangerous. A huge THANK YOU goes out to Justin and his team. I never doubt for one second that there will be honest and reliable work on my vehicle.
5/ 5stars
by  
on June 9, 2016
5/ 5stars
by  
on May 19, 2016
Oil change and tire rotation. I was getting ready to take an unexpected trip and needed the service before traveling. I called in the afternoon and was told by Bill the manager that if I came in at opening the next morning and they would take care of me so that i could get to work by 9am. I met Justin the morning who has always provided me great customer service in all my previous maintenance and tire buying experiences.He is a quality employee and great asset to your company. he got me in and out before 8:00 and I got on with my day and my trip. Thanks !
5/ 5stars
by  
on May 12, 2016
Anytime I visit this location it is such a pleasant experience! Being a female i know nothing about cars and how to fix anything. Whether im just having my oil changed or having another issue i feel completely comfortable going to them with anything! I always ask for Justin and he is the BEST and deserves reconition for his and his teams good wk and great team efforts to always be helpful!!! They are all friendly & go out of there way to help anyway they can!! Most people only have negative comments about anything...No pleasing them no matter what!! I wish all businesses had this attitude!!! Big Hugs to ALL!! Cathy Stevens
5/ 5stars
by  
on May 12, 2016
Big O is the man. Please keep him around!!! A true asset to the company and Firestone Greer.
5/ 5stars
by  
on May 6, 2016
My passenger side rear tire blew out on the interstate on my way home from work. I was fortunate to have it towed to my drive.. I had to go to work the next day, a 70 mile commute. I needed a new tire, and QUICKLY. I found the Greer/Taylor's store number on the net and phoned. I do not have anyone to depend on to take care of these types of troubles. I was overwhelmed and on the verge of tears. Odis, aka Big O answered the phone. He was incredible. Odis assured me that Firestone could take care of my problem, that it would not take a long time, and that they could even finance my repairs interest free!! Odis was VERY compassionate and kind, and he literally made all of my perceived stress dissolve!! Within minutes my BMW and myself were in the Firestone facility. Justin introduced himself. After filling out the credit ap (which Big O took care of), I literally signed the form and within MINUTES my car was ready to go, with a BRAND NEW SET of tires.. I was shocked. I brought paperwork to complete for my job that I did NOT even have time to remove from the attaché case! Justin and his team was SO FRIENDLY, COURTEOUS, and kept me informed of all that was taking place. THEY ARE THE MOST PROFESSIONAL team of people that I have ever encountered. And I must add from a 'ladies' standpoint, that facility is NEAT AND ORGANIZED!!. Not trying to sound sexist, but this crew consists of ALL men, yet the area where clients wait AS WELL AS the service area where the cars are cared for is immaculate!!! I was so impressed. I purchased my BMW from the dealership and this Firestone facility makes BMW service department take second place!! Justin is an OUTSTANDING example of leadership. His management style is leading by example, which is incredible. The back quarter panel of my vehicle took a beating from the shredded tire that disintegrated. It literally melted onto the paint of the back panel. Justin literally took extra time and CLEANED AND WAXED THE ENTIRE AREA UNTIL IT SHINED!! I CANNOT SAY ENOUGH GOOD THINGS ABOUT Justin and this Firestone Facility!! They are truly jewels and outshine the competition in EVERY aspect. I sincerely hope that Firestone knows what level of quality and commitment that is employed at Firestone Greer/Taylors. Justin along with his crew has won me as a customer for life!! Thank you Justin for being the Incredible Leader that you are !!
4/ 5stars
by  
on December 19, 2015
I used them two weeks ago and did a great job with my car!
5/ 5stars
by  
on December 13, 2015
My #1 go to for my truck care needs! Always friendly & knowledgeable! I always know I'm leaving my truck in the best hands! My only quibble is on parts $, wish there were more lesser expensive replacement part prices/choices.
5/ 5stars
by  
on December 9, 2015
Excellent service, and a friendly staff. They kept me informed about my car and apologized for the longer than expected wait, which wasn't their fault. I have used these folks several times and I have never been disappointed.
5/ 5stars
by  
on December 2, 2015
The staff at the Taylors office has always been so nice and truly care about you and the care of your car. I don't go anywhere else.
5/ 5stars
by  
on November 30, 2015
I have trusted them for years and my latest visit renewed my belief that they are there to serve and help you stay safe while on the go.
5/ 5stars
by  
on November 22, 2015
I've using this location since they opened. Once again Bill and his staff provide quality service. Always helpful, great personalities, clean facility and serviced right the first time
5/ 5stars
by  
on November 20, 2015
I explained to Bill my need to get a spare tire for my trailer. He indicated the tire he had on hand and mounted it for me while work was being done on my friend Rick's vehicle. Thanks again, Bill!
4/ 5stars
by  
on November 9, 2015
Had a bulb replaced in the headlight. The service was a little slow but I did not have a appointment and there were already several cars ahead of me.
5/ 5stars
by  
on November 7, 2015
Excellent service, great tires! Will continue to use firestone!
4/ 5stars
by  
on October 18, 2015
I used them a week ago for tire repair. It took 5 hours because they were short staff for the volume of business for a Sunday. Staff was very professional, courteous and apologize several times.
5/ 5stars
by  
on October 7, 2015
I was there on Saturday to get my oil changed and I always call to make an appointment, but either way Justin and Bill are always so great to get along and make the time sitting waiting for you vehicle maintenance that much easier to deal with. I would definitely recommend Just and Bill to anyone going into this location. They are top notch and I am very thankful for them!
5/ 5stars
by  
on September 23, 2015
Have used this location numerous times and am always pleased with the great service I receive. From the moment you walk in you are immediately assisted by a very knowledgeable team member. They are timely, while doing a great job and I never feel pressured like they are trying to sell me something that I don't need.
4/ 5stars
by  
on September 22, 2015
car was making a horrible noise and they advised me on what I needed without any pushy or assertive pitch.
5/ 5stars
by  
on September 19, 2015
Had the best experience! Kerry Ann & KP and the rest of the staff were amazing and so helpful. We knew we had things to fix on our brand new "used" vehicle and they surpassed our expectations with solid excellent service. Thank you all at Taylors Firestone for everything.
5/ 5stars
by  
on August 24, 2015
This is my main auto care. They always are fair and honest to work with.
1/ 5stars
by  
on August 8, 2015
Made an appointment for an oil change. My car sat in the bay for over 40 minutes and was worked on only after I pointed out that I had an appointment. The manager told me that I should expect an oil change to take an hour. Once work began, my car was done in 15 minutes.
5/ 5stars
by  
on August 6, 2015
Great people to work with. Have done great service with my companies fleet.
5/ 5stars
by  
on July 24, 2015
I can always trust this Firestone to honestly tell me what I need done now and what later. They put that information on my file so we can talk about it later
5/ 5stars
by  
on July 14, 2015
We had a great experience with Firsestone on Wade Hampton. Our timing belt broke at the intersection of highway 14 and Wade Hampton blvd on a Saturday afternoon about 3pm. It was a very stressful situation as the temperature was in the mid 90's and over 100 in our car. The only service station that seems to be open on Saturdays is Firestone and we were very thankful they were. The staff and Service Manager (Justin) were very professional, nice, and truthful. They told us there would be a 50/50 chance our car would run after they put on the timing belt. All the rental car companies away from the airport were closed by the time we needed a way home and they had one of their service men (wish I remembered his name because he was also very friendly) drive us to the airport. We got a car at Firestone's rental rate which I am sure was a considerable savings. When we went to pick up the car on Monday not only was it fixed and running to our relief but the repairs were less then originally estimated. They made a stressful situation much better for us. I recommend them very highly. And they changed the oil for us too boot.
5/ 5stars
by  
on June 15, 2015
Purchased tires -- service was great. I will go back.
5/ 5stars
by  
on May 19, 2015
My husband travels often and the car only ever breaks down while he's away! So many friends worry about being taken advantage of if they have to take a car to be serviced. That is never a worry with Bill. He looks out for my safety and knows that my children ride in my car everyday but never pressures me into spending money on things that are not necessary.
5/ 5stars
by  
on April 16, 2015
I was very happy an like service and good jobs . The manager is very professional and good person.
5/ 5stars
by  
on April 16, 2015
I used service every month. The manager guy is professional .
1/ 5stars
by  
on February 26, 2015
I took my car to get an oil change. When I could pick my car of I have some personal items missing. My car was in their parking lot unlocked. When I asked someone about the nissing items they acted like it was no big deal. Also where my items where missing someone left some tools behind.I had to go through hoops and still never really got anything resolved. I will never go back and will never suggest for anyone to go there unless you want to be treated badly. They are VERY rude and disrespectful.
5/ 5stars
by  
on February 5, 2015
This is my repair shop of choice. I trust the opinions and any time that I have had a problem they went up and beyond the call of duty to make things right.
5/ 5stars
by  
on February 3, 2015
I am a widow with a 1997 Toyota Camry (which I might add is a great vehicle). The professionals at this location show absolute dedication in giving me the assurance that my car is secure and well maintained. No one cares for my vehicle except Firestone!!!!
5/ 5stars
by  
on February 2, 2015
Bill and the guys did a great job getting my 2008 GMC Crew Cab in and out. Work was well done. Advise anyone to buy lifetime alignment, especially in South Carolina
5/ 5stars
by  
on February 1, 2015
My overall experience with firestone was a quick friendly efficient one. I have recommended firestone to friends and family. The only thing I would have changed is when you get a free wheel alignment you are asked weather you want it fixed or not if it is out of line. 5 stars.
4/ 5stars
by  
on January 30, 2015
A month ago I had it in the service bay and they fix my ABS brake light so they would stay off just by changing out one wire they were confident they knowing what to do ,,all my old changes are done there and my service work.
5/ 5stars
by  
on January 30, 2015
I send my Wife and kids here to get tires and other services - always fast and good pricing.
5/ 5stars
by  
on January 26, 2015
P We've been going to Firestone for many many years from CT to South Carolina! We knew the people well in CT and when we moved to SC, although they did not know us, they were as kind and helpful as can be. We'd recommend them to anyone!
5/ 5stars
by  
on January 25, 2015
It was a pleasure doing business with them! Great service and am really satisfied with my new tires! I will go back for service on my VW. Thanks Guys!!
5/ 5stars
by  
on January 24, 2015
have 3 cars they do all maintance on, well pleased been trading there since it opened
5/ 5stars
by  
on January 24, 2015
I AM IN THE AUTOMOTIVE BUSINESS AND TRAVEL ALL OVER THE UNITED STATES DOING SALES AND MARKETING TRAINING FOR AUTOMOBILE DEALERSHIPS.I HAVE 7 TO 10 CARS ALL THE TIME BETWEEN ME MY WIFE AND KIDS.I HAVE ALL MY AUTOMOBILES SERVICED AT FIRESTONE ON WADE HAMPTON IN GREER/TAYLORS SC.BILL, JUSTIN, CASEY AND ALL THE TECHS ARE GREAT.THIS IS THE ABSOLUTE BEST RUN SERVICE FACILITY IN THE US.AND I KNOW BECAUSE I VISIT DEALERSHIPS EVERY WEEK,ITS MY JOB/CAREER.I RECCOMEND THEM TO EVERYONE I KNOW AND WOULD NOT GO ANYWHERE ELSE.THIS FIRESTONE LOCATION IS A VERY WELL MANAGED AND OILED MACHINE.CUSTOMER SERVICE IS FIRST CLASS AND I THINK YOU OUGHTA KNOW. SINCERLY DANNY L. PYATT
5/ 5stars
by  
on January 23, 2015
Whenever I go to Firestone, they take good care of me and my car. They advise me of when the car will be ready and if I have additional problems, they talk with me asap to make a decision. I have very good service whenever I go into to service my car.
4/ 5stars
by  
on January 23, 2015
Got my oil changed. Very Nice staff, great Price and happy they did a courtesy check to let me know about things on my car I may need to get taken care of
5/ 5stars
by  
on January 23, 2015
I love these guys. I'm greeted by name when I come in. Work is excellent and quick. They're always ready to give a courtesy ride while working on my vehicles.
5/ 5stars
by  
on January 23, 2015
Went in for oil change. People very friendly. Service done very quickly. Great job guys.
3/ 5stars
by  
on January 22, 2015
Had to return four times in order to get a decent power steering pump.
3/ 5stars
by  
on January 22, 2015
They fixed what needed to be done and did a great job. I was a bit surprised when they recommended work that I knew had been done less than a year ago and didn't need fixing. If I didn't know any better I may have agreed to it and spent almost $800 on something that didn't need fixing.

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