Car Tires And Services At 2523 Woodruff Rd: Firestone Complete Auto Care In Simpsonville

Come in to your nearest Firestone Complete Auto Care at 2523 Woodruff Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #346450 Managed by Michael Lee

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect oil level, headlights, belts, and more. Additionally, we're committed to offering the most consistent service on the market, all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (864) 558-2913.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 50 Reviews
5/ 5stars
by  
on July 10, 2018
Awesome!
5/ 5stars
by  
on July 8, 2018
5/ 5stars
by  
on April 27, 2018
Personable staff, quick service!
5/ 5stars
by  
on March 12, 2018
This should be a follow-up to a review I left a couple of days ago...Given the opportunity, Mike (the store manager) and David (the district manager) went above and beyond expectations & did everything they could do to make sure I was a satisfied customer. They re-assured my faith in positive customer service and insured that I will be back as a repeat customer for all of my car-care needs. This is where you should bring your vehicle if you want quality and trustworthy service backed by people that stand behind what they do. I can't say "Thank You" enough.
5/ 5stars
by  
on March 12, 2018
This should be a follow-up to a review I left a couple of days ago...Given the opportunity, Mike (the store manager) and David (the district manager) went above and beyond expectations & did everything they could do to make sure I was a satisfied customer. They re-assured my faith in positive customer service and insured that I will be back as a repeat customer for all of my car-care needs. This is where you should bring your vehicle if you want quality and trustworthy service backed by people that stand behind what they do. I can't say "Thank You" enough.
1/ 5stars
by  
on March 7, 2018
I paid over $511 for you to install a new water pump in my vehicle. I was told by the manager at that time that this new water pump could be expected to last the "duration of the remaining life of my car" & it says on your website that "water pumps last between 60,000 and 90,000 miles". This new water pump has failed after less than 27,000 miles. When I addressed this with the store management today I was told that they could install a new water pump for an ADDITIONAL $391. I feel like this is unreasonable, unsatisfactory & unacceptable. I am waiting to hear back from the District Manager.
1/ 5stars
by  
on January 10, 2018
These crooks tried to tell me that my brake pads and rotors were bad on all four tires and that it would be roughly $800 to have them changed out. When I called around to make sure that was a fair price, I was able to find a company that would do it for roughly $300 less than Firestone had quoted. After dropping the car off, the technician called me an hour later asking why I thought I needed new brake pads and rotors for the vehicle. When I told them that was what Firestone told me, they proceeded to let me know that the rotors were just fine and the pads had 4-5mm left on them, which would be good for at least 10,000 more miles. They even checked the ABS sensors since the light was on on the dash, which Firestone neglected to do. They told me that one of the sensors was going bad but it wasn’t anything that would cause issues while driving. They recommended to wait until it went out completely to replace since it was a few hundred dollars to fix. When I asked them what I owed for them to inspect the brakes and diagnose the problem, they refused to let me pay them a dime!!! Unlike Firestone who charged me $21 for the privelege of trying to rip me off! Next time you need your car worked on, go to Sark’s in Mauldin, and don’t waste your time with Firestone, unless you just want to throw away your hard earned money!!!
5/ 5stars
by  
on January 3, 2018
Was delayed with mechanical issues getting to the Firestone. But they were still able to squeeze me in and get new tires and an alignment on my pickup truck.
5/ 5stars
by  
on August 29, 2017
My experience was wonderful. Had an original plan to replace 3 tires, but had less money than expected. Kerry helped work around my tight budget and recommended offers to help me save money. I also want to acknowledge the mechanics working hard to get not only my car, but other cars done as well.
5/ 5stars
by  
on August 3, 2017
Sensational. No 'BS'. Very competent team to meet all your tire needs with quality products!!!
5/ 5stars
by  
on August 1, 2017
Very professional and courteous. They were able to get the proper tires in stock the same day which no other shop could do for me since the size was not very common. Will definitely return when we need service again!
5/ 5stars
by  
on April 26, 2017
Great staff, great work done. A little pricey, but fair. I will be back!
5/ 5stars
by  
on February 3, 2017
Michael was great. We got two tires , an alignment and a tire repair. We were pleased.
5/ 5stars
by  
on January 17, 2017
Excellent
5/ 5stars
by  
on June 30, 2016
Since the 1st visit a year ago the staff there has always been professional&friendly!! I'm new to the area so it hard to find an honest repair shop. Brittany & the techs are great always greeting& keeping you informed of any additional repairs if need be.. Firestone five forks will always be my family &I repair shop!!!
5/ 5stars
by  
on June 30, 2016
My favorite auto repair shop!!! Brittney is amazing!! The techs are great&honest!!! Charles did an awesome job on my a/c..I called on Tuesday Chance said I can fit you in if you drop off@7 am. the very next day.. Great job Firestone five forks!!
5/ 5stars
by  
on May 23, 2016
Good experience
5/ 5stars
by  
on April 19, 2016
Brittaine & The Techs are awesome!!! They go above& beyond .. With or without an appmt... Very professional&knowledgable!!.. My car rides like a charm Now!!! Bravo!!! Firstone simpsonville S.C!!!!
5/ 5stars
by  
on March 11, 2016
The employees at the front desk are always extremely helpful and explain what needs to be done in a way that I can easily understand. They call me to update the services and when I can pick up my car. I have used this location for many years and am always extremely satisfied with the service.
5/ 5stars
by  
on December 20, 2015
Quality service, fast turnaround, friendly staff Accurate
5/ 5stars
by  
on December 2, 2015
Preparation for trip was excellent. Very happy with facility, service and personnel.
5/ 5stars
by  
on November 9, 2015
Great service and good price. Unfortunately website for survey afterwards won't accept my email not sure why, maybe because is longer than normal
5/ 5stars
by  
on October 16, 2015
The folks do a great job on servicing my car. They have also given me great advice.
4/ 5stars
by  
on October 6, 2015
They were friendly and gave you all your options and available plans. The only reason I didn't give them 5 star was that in alignment, they did not aligned one of the three alignment to the recommended range.
5/ 5stars
by  
on September 30, 2015
Purchased new set of tires there. Was done in a timely manner. Also only other service they recommended was a new battery which I new was old. They did not have battery there,would take 2 hours to get it,so I did not wait. Well,I should have because it died 5 days later. So they were correct in their evaluation of my car.
5/ 5stars
by  
on September 12, 2015
I went for a simple oil change and they were super friendly. I believe his name is Anthony he comes into my work quite often and I always enjoy seeing him. He's very nice and he's the one that did my oil change
2/ 5stars
by  
on September 4, 2015
I was disappointed overall. First, they had only three (new) tires of the ones I wanted. They had a fourth one but they got it off the display rack in the lobby and didnt even say anything to me about it. Nor did they offer any other type/brand as a substitute. When I arrived home, I checked the manufacture date on all four tires. The three new ones they brought from the back all had current manufacture dates. The one they took from the display rack had a date of 2013! I was not happy. I called and all they said is "there is nothing wrong with that tire, its covered under your road hazard warranty". I cant hello wonder about dry rot. It has been sitting over a year. Second, they work on two customers cars at the same time....with one technician. They start on your car, do a little work then go outside and bring in another customers car, start on that one and one worker goes back and forth working on both vehicles. Why? I think so they can charge more money for labor. Third, no up front conversation about extra charges. When it was time to pay the bill, here are all these charges, road hazzard plan... $70.00, one state tax fee, $2.00 (for each tire), one tire disposal fee $2.00 (for each tire), valve stem fee $3.99 Really? (For each tire), install fee...what?? Of course to balance the tires as well. Then of course they check alignment for free so if you can pay for that as well..if you choose to. Their overall attitude, they really didnt care if you were there or not. I will not return to this location.
5/ 5stars
by  
on August 12, 2015
John and the Team did a great job! Would recommend this location..
4/ 5stars
by  
on June 19, 2015
Had my 1995 Jeep Cherokee towed in after breaking down. They explained the problems, and quoted the pricing up front. It actually took them longer than anticipated, because removing the old rusted bolts was a pain. 4 bolts mounting the shocks broke (I watched, and they were as careful as possible), and had to be drilled out. They quoted me what the extra charges would be to drill them out and retap them, which I approved. When I got my bill, the extra charge was there, but then they gave me an extra discount to offset most of it. They do all the work on both my wifea car and mine.
5/ 5stars
by  
on May 31, 2015
Quick to give appointment, Staff was friendly, very satisfied with work and it was done on time!
4/ 5stars
by  
on May 28, 2015
Under new management since my last visit for car repair. Seems the team needs to work on communication between staff. I had to tell each technician from the beginning what was going on with my vehicle. Never received follow up calls when stated, I had to call and inquire. I spoke with the manager, which seemed to me wanted to place blame on others; employees and old management, and by his posture and body language it seemed that I was bothering him by having a discussion with him about things that needed improvement in his establishment. Long story short, I did receive a discount for inconvience and time period for which it took to fix my car. In saying all this...being unpleased with this service expericence will not prevent me from taking my car back for repair in the future.
5/ 5stars
by  
on May 13, 2015
I recently had an issue with a damaged tire due to road issues in SC - not a surprise to many I am sure. The crew was helpful and quick in getting me back on the road, even with the unique tire size I had. I recommend the Simpsonville Five Forks location for anyone who needs service for their car.
4/ 5stars
by  
on May 3, 2015
I came in to the Woodruff Rd. Firestone for 4 brand new tires and an alignment. I was greeted with the upmost customer service and I was made aware of all the deals available. The checkout was done in a timely manner so was my car's completion. But I did notice that there were oil stains all over my vehicle, now my car didn't look the greatest its an 02 Cavalier and the exterior has seen better days. I don't worry about it too much but I also work in a shop and returning a customers car cleaner than which they gave it to you is very important, this would've been a five star rating but that small but important detail was skipped. Other than that my experience was great and I will be returning.
5/ 5stars
by  
on March 3, 2015
I have found Firestone to be a great place for all of our multiple autos; both new and older. We have been customers here since they opened. First because they were convenient, but since then they have earned my repeat business. They offer excellent customer service and all encounters I have had with the service department have been exceptional... not to mention economical. My husband travels frequently and I have every confidence and comfort level in all dealings with this establishment; with or without his (manly) involvement.
5/ 5stars
by  
on February 27, 2015
Every time I take one of our cars to Firestone I am always greeted with a warm hello. The service department always does a great job performing and explaining whatever service the cars are in need of whether it’s an oil change or new tires . I would recommend them to anyone!
5/ 5stars
by  
on February 27, 2015
The staff was thorough, courteous, and the work was completed on time. Thank you.
5/ 5stars
by  
on February 26, 2015
I have the lifetime tire alignment and so it works great to get that done when I go in for my regular oil changes - I mainly go for that - but from time to time they will make suggestions of things that need to be taken care of. On these I feel like they do a good job and are priced competitively. One suggestion is to get an appointment. That's what I do and they always seem to get me in/out in a timely fashion.
4/ 5stars
by  
on February 12, 2015
I have been using the Five Forks Firestone location for the past 3 years and have been very happy with the service and the staff. All three of my vehicles are serviced there.
4/ 5stars
by  
on February 4, 2015
I've had my vehicles serviced at this location since they opened. They are friendly and fairly quick. Will continue to use them.
1/ 5stars
by  
on February 3, 2015
My 2007 Tahoe needed a tire monitoring module replaced..I bought one and took it to the store for installation and was told since it was not purchased from the store they would not install it. Talked about warranty and company policy. I could care less about the warranty. I got a quote on the installation which was almost twice the price for the part and labor to install. I had to find another shop install it.. I would have been happy to pay Firestone for the labor as this is where I buy my tires and get my oil changed. As it was I had to go out of my way to get it done. My wife took her car in to have the tires rotated and the oil changed. In the complementary maintenance check, the technician took the cabin air filter out and showed it to my wife as it was dirty. The quoted price was high so I changed it myself. Would have been glad to have them install it for a reasonable price since the technician had it in his hand and could have easily put a new filter in just as easy as he put the dirty filter back in. In saying the above, I know Firestone is in business to turn a profit but come on. And in light of the above I will continue to go to Firestone for tire rotations and alignment as they are part of buying the tires, but will go elsewhere for any other work.
4/ 5stars
by  
on February 1, 2015
Complete car care, professional, no pressure, reliable.
5/ 5stars
by  
on January 27, 2015
I use them routinely for maintenance on my vehicles.
5/ 5stars
by  
on January 25, 2015
excellent service, always happy with this firestone facility.
5/ 5stars
by  
on January 24, 2015
Mike is awesome - the store needs better access entry/exit to the woodruff road
2/ 5stars
by  
on January 24, 2015
I used them for an oil change and that was ok, however they came up with other parts needing replacement that I know where not an issue.. Specifically they changed my fuel filter and I had just had that replaced. A bit shady when I asked to see my old fuel filter and could not even find in the trash within 30 minutes of service! I had a slight trust issue, but they did refund me for the fuel filter, hmmmm.. Would not use this Firestone service center again..
5/ 5stars
by  
on January 24, 2015
Gets the work done with honest estimates in no time. I do not have any problem every time I go for service. They know me by my name and treat me with respect. Brittany and Nathan are always ready to help me. Their workers always greet me with smile. I have going to Firestone for about more than ten years.
5/ 5stars
by  
on January 24, 2015
I have used this Firestone multiple times and every time they are professional, thorough, and explain any findings while working on the vehicle.
5/ 5stars
by  
on January 23, 2015
Had a damaged tire...In the process replaced all 4. Mike is a great rep for Firestone
1/ 5stars
by  
on January 22, 2015
Recently set an appointment for my wife to have oil changed in her jeep. Use this location for most service issues with our cars since it opened. Her appt was for 4:00 and her car was not taken back until 5:00. By the time it was completed it took her 1 1/2 hours, for an oil change!!! I went to check anti freeze a few days later due to drop in temps and the oil camp was off! I found it wedged in the top of the engine... Terrible service! Since my contact there was promoted elsewhere, further from my home, I will drive to his Firestone as he can be trusted to do things properly and in a timely manner.
2/ 5stars
by  
on January 22, 2015
Had to change oil with new tires i purchased from the store later found out the vehicle was leaking oil from oil plug due to bad washer

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone