Firestone Complete Auto Care: Your Source For Tires And Repairs At 471 Columbia Ave In Lexington

Welcome to Firestone Complete Auto Care at 471 Columbia Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #326853 Managed by Ruy Tamayo

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll inspect lights, suspension, hoses, and more. Plus, we're committed to offering the most consistent service on the market, at affordable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.5 of 5) - 66 Reviews
    5/ 5stars
    by  
    on November 9, 2018
    Only place I trust! Always make sure they tell you everything and not try to make you buy extra things you don't need! They don't treat me like a "girl" that knows nothing about cars or service. Very respectful of time and money!
    5/ 5stars
    by  
    on October 27, 2018
    Brought my car for an oil change with no appointment on a Saturday when they were slammed and short handed. Ruy apologized that I’d need to leave it and pick up at the end of the day. It was ready by halftime of the UGA romp over Florida!! A great day!!
    5/ 5stars
    by  
    on October 24, 2018
    These guys went above and beyond my expections. Needed battery replaced and go to the store just minutes before they closed. Me and my new battery was out the door within 10 minutes.
    5/ 5stars
    by  
    on September 22, 2018
    This location takes care of my company and work vehicles. I feel they are honest and always courteous to me explaining anything that has to be done letting me know cost and if too much what we can do now and make a plan moving forward. The place is clean and I am glad they are in Lexington!!
    2/ 5stars
    by  
    on July 10, 2018
    I had four high performance tires installed. Tires are great! However, all four wheels are badly scratched. The manager has offered to have them repaired.
    1/ 5stars
    by  
    on June 27, 2018
    The stuff is non helpful . They lie . I’ve been too two Firestone’s and both have been no help . Messed up my car more than it was the first time at a Goose creek location . This one didn’t do anything but check my battery when nothing was wrong with my battery clearly ....... lied and told me my car was fine and when I got to the store it wouldn’t crank still and when I got into my car to wait on the tow truck the two men outside were pointing at me and laughing . I will never recommend a firestone too anybody . Worse service I have ever received .
    3/ 5stars
    on June 23, 2018
    Over priced
    5/ 5stars
    by  
    on May 2, 2018
    The whole crew here is awesome! Started out just getting new tires for my dodge ram 1500. Now go to them for all my truck needs. Never felt like they were trying to add stuff i didn't need and always get me in and out
    5/ 5stars
    by  
    on April 19, 2018
    Repeat customer, always have had excellent service. Only issue they forget to reset car systems that monitor maintenance.
    5/ 5stars
    by  
    on April 9, 2018
    WAS RECOMMENDED HERE BY A FORMER MECHANIC WHO HAS HIS CARS WORKED ON THERE. DROVE AN HOUR TO GET GOOD SERVICE. WAS TIRED OF SLOW WORKING PEOPLE PLAYING WITH MY CAR AND MY TIME AT THE LOCAL BRIDGESTONES. GOOD VIBES. THEY WERE FAST AND TOOK CARE OF MY CAR. WILL BE GOING BACK!
    5/ 5stars
    by  
    on April 5, 2018
    Rey, the new store manager, was pleasant, attentive and responsive and gave me prompt service. Store had clean and orderly appearance.
    5/ 5stars
    by  
    on February 6, 2018
    5/ 5stars
    by  
    on January 10, 2018
    Been twice for two different services!!! My now go to place!!!
    5/ 5stars
    by  
    on November 21, 2017
    My experience was excellent. They were very professional & friendly. My car needs was brought to my attention & the service requested was completed professional.
    5/ 5stars
    by  
    on November 20, 2017
    Great customer service.
    5/ 5stars
    by  
    on November 15, 2017
    Ruy Tamayo and his technicians replaced my tires, did an alignment, oil change, checked everything including the battery (which was still under warranty from somewhere else, but he said it tested low, although I hadn't had any trouble). Afterwards, I took the car to the place I got the battery, and was able to get it replaced before the warranty ran out and/or it got me stranded somewhere. These guys are the best!
    5/ 5stars
    by  
    on November 5, 2017
    Great! Friendly and courteous staff.
    4/ 5stars
    by  
    on October 29, 2017
    Always helpful. I went to Midas to get a few repairs done and they told me they could do a couple things, but not everything I wanted in one day. I went to Firestone down the street and their service was about 80 dollars cheaper than what Midas quoted me and they were able to get everything done in one day. I went back again for my other repairs recently. The only thing keeping me from providing 5 stars is the sales specialist trying to show me how to check my oil. I'm a 34 year old woman who knows how to change a tire and change my oil...along with a few other small repairs. Just because I'm a woman doesn't mean I'm oblivious on car repairs and checking my fluids.
    5/ 5stars
    by  
    on October 5, 2017
    Peggy is knowledgeable and accommodating
    5/ 5stars
    by  
    on September 18, 2017
    It was my first visit as I've been screwed by NT&B and was looking for a new tire shop. The Firestone team was straight forward and honest about the work that was needed. They didn't try to sell me anything I did not need. Believe me, a friend of mine works for the dealership where I bought my car. I had him check it out before I went in to FS for service. I would recommend this location to anyone.
    5/ 5stars
    by  
    on August 17, 2017
    I want to THANK CJ for the work on my truck. Found nail in tire and was fixed at the time of my scheduled visit. I trust this Tech. Had a great smile and good attitude. I trust him as well as the Service People in the front. Thanks Max Welty.
    5/ 5stars
    by  
    on August 2, 2017
    Consistently honest, takes time to explain why the repair was needed, how it's supposed to function and what's needed to correct it. I've never left there feeling dissatisfied with what was quoted, delivery time promised or the quality of work. They have taken care of our cars since 2007. They always ask my permission first, if they find something else wrong that wasn't in the quote, explain it to me and work with me about whether it's a crucial repair or something that can wait. I trust them because of the consistently honest communication and care they have provided, and reasonable prices. I Highly recommend Mike or Bob who have been there since we first began using this location.
    5/ 5stars
    by  
    on May 21, 2017
    Always a good experience and very attentive team!
    5/ 5stars
    by  
    on May 21, 2017
    Very helpful and attentive team!
    3/ 5stars
    by  
    on May 13, 2017
    5/ 5stars
    by  
    on December 11, 2016
    Quick informative and very courteous service at the Lexington location. Very competitive pricing as well. I got four new tires, alignment, cooling system pressure test and inspection and an oil change all while I shopped locally and returned to find my SUV ready to go in about three hours. Very good experience!
    5/ 5stars
    by  
    on November 10, 2016
    I can't say enough about these guys... They are quick, informative, efficient and knowledgeable. I'm a single mom and it's nice to have a place to bring my vehicle that is trustworthy and personable. The technicians and manager have gone out of there way for me a few times and little things like that are greatly appreciated. I recommend this store to everyone.
    5/ 5stars
    by  
    on September 26, 2016
    These guys have gone out of their way to help me and show me that they care about the safety of me and my vehicle and I'm not just another bottom line in the stores matrix to them. They don't try to sell me stuff I don't need and as a single mom of 3 kids it's nice to have a trustworthy place to bring my vehicle for repairs and maintenance.
    5/ 5stars
    by  
    on August 27, 2016
    The staff is fantastic: honest & respectful. Prices are fair & they honor warranties with absolutely no hassle.
    5/ 5stars
    by  
    on July 27, 2016
    being a retired mechanic I was worried about the level of experience here but after having my car repaired here I'm ready to bring it back for tires I have no worries now and these guys should all get a bonus in there next pay check thank you
    5/ 5stars
    by  
    on July 23, 2016
    The whole experience was satisfactory, buying 4 tires
    5/ 5stars
    by  
    on July 19, 2016
    The manager/sales advisor Mike was a great guy. On my way to pick up my car my wife's car break down. I call shop speak with Mike let know my situation. Then I asked would he drive my car to my location and he did. But when he gets to me he ask was everything ok I say no he takes a look at my wife's car and gave insight on what could be wrong. I take him back pay my bill and thanked him because I never had someone do something like that. Firestone will always have my business
    5/ 5stars
    by  
    on July 19, 2016
    5/ 5stars
    by  
    on June 27, 2016
    Great, time at Firestone in Lexington, SC. they got me in 20 min early which was nice, gave me a 10% discount, and the place was nice and clean, and Mike was real knowledgeable, oh ya and the coffee was good.
    5/ 5stars
    by  
    on November 24, 2015
    Firestone in Lexington is my go-to for auto maintenance. I am always treated right.
    5/ 5stars
    by  
    on November 14, 2015
    I used them last week for some simple service. They were attentive, cordial and efficient.
    4/ 5stars
    by  
    on October 26, 2015
    Used them for an oil change and battery replacement. Location was convenient,.
    5/ 5stars
    by  
    on October 25, 2015
    They got my car right in AND it was done when thy said it would be.
    5/ 5stars
    by  
    on October 10, 2015
    I've had a certain issue with my car for over a year and have had it looked at before at another car repair place. So glad Mike found the problem, and fixed it quickly!!
    5/ 5stars
    by  
    on October 9, 2015
    I went to the Lexington store with a noise my car was making.....the diagnosis was made.....the problem was fixed..just in time before the bad Flood hit SC. The staff was wonderful & worked quickly before I had to go out of town for business.
    5/ 5stars
    by  
    on September 20, 2015
    everything well and quick peggy is on it we really like what they do
    5/ 5stars
    by  
    on September 20, 2015
    Leaving for church and noticed back tire completely flat. Took it to the Lexington Firestone, saw I was in distress, and took me right on in with no appointment. Fast, friendly service. Will use them again. :-)
    5/ 5stars
    by  
    on September 14, 2015
    Lexington Firestone is always very concerned for my needs..Always a fresh smile when you arrive,and when your service is completed. They meet any needs I may have..
    5/ 5stars
    by  
    on September 7, 2015
    I took my car to a dealership after my bearings started making a lot of noise. In addition to the $800 they wanted or fixing the bearings, they also told me I needed a new tire for $150 because there was a nail in it "too close to the wall of the tire" to be patched. Took my car to Firestone in Lexington, SC, and they patched it up with ease. Saved me $100. I'll always take my car to Firestone from now on, especially when it comes to tires.
    5/ 5stars
    by  
    on August 9, 2015
    have been looking for a great place to have my autos worked on and finally found one! could not ask for a better place to have your autos worked on than Firestone! will be returning as needed!! thank you for all the great work!!
    4/ 5stars
    by  
    on August 6, 2015
    Very good friendly service. Kept me informed as to the status of work.
    1/ 5stars
    by  
    on July 7, 2015
    They told me they couldn't change my oil and my breaks are fine. I changed my oil myself in 20 mins in fly driveway have had my brake looked at by someone else and there Are brake issues.
    5/ 5stars
    by  
    on June 26, 2015
    On Friday, June 19, 2015 the battery in my car went dead at a local car wash, about 2 blocks from the Firestone Complete Auto Care, Columbia Ave. Lexington, SC. Once we got the battery jumped off I went directly to your shop. I was promptly waited on and Bob B. was very courteous & professional in getting me in the que. My car was ready for pickup shortly.
    5/ 5stars
    by  
    on June 16, 2015
    I don't live anywhere near the Lexington SC Firestone but I drive out of my way to go to that one because Brett inside and many of the other guys like Drew who worked on my car are so friendly and treat my car and me with respect.
    1/ 5stars
    by  
    on June 15, 2015
    All I needed were my hubcaps removed so that I could have them reconditioned. Oh, and my wife and I have been using this location since it opened btw. For our company vehicles and personal. I asked if they could get it done, Travis said yes, can do it now, quoted me $20 which is the price for a rotation, ok all good. After sitting for more than an hour next to the sign that said "June Special, Travel Check $9.99, includes tire rotation…."etc, when my car was finally done, I asked why are you charging me $20? He immediately got passive aggressive,(grabbed my keys back) said "I guess you will have to wait some more because we have to finish the rest of the checks to get that price"…Thankfully the other person said "just give him the price." I have never written a review before…but that was really messed up. I have recommended them, endorsed them, but I'm probably done. Over $10….really Firestone???
    1/ 5stars
    by  
    on May 18, 2015
    I had a 7 am appt to have 4 tire put on i was told it would be 1 1/2 hour and i would be done i work nights thats why i made the appt but it took almost 4 hr to do 4 tire i have used firestone for many years and never had this problem, what made me mad was they took other car in that did not have appt and put me on the back burner so i give it one star
    1/ 5stars
    by  
    on May 1, 2015
    went to get tire changed and balance assessment what only should have taken 1 hour took 2 hrs. and parts of the staff were very friendly but the other half seemed to not care that I was in a slight hurry, they seemed to be just standing around not caring about time at least to perception. It was a very odd experience maybe because it was the end of the shift, and there were people there that I was in front of and they were getting out first. Very ODD experience one that I don't care to have again.
    5/ 5stars
    by  
    on April 18, 2015
    I have been going to the Firestone in Lexington since they opened about 5 years ago. I have gotten to know personally the General manager Chris Cole, Brett and Bob inside and a few of the mechanics like Mike. They are all extremely professional, friendly and reliable. I buy all of my tires and do all of my service (except transmission work) at this location. we have 4 cars in our household and we bring them all here. I highly recommend this location in Lexington, SC for anyone looking for new tires or reliable service.
    5/ 5stars
    by  
    on February 26, 2015
    Bob tells it like it is. Honest and sincere gets the job done quickly
    2/ 5stars
    by  
    on February 4, 2015
    I have not been happy with the tires I bought. Paid for alignment .Tires been rotated 4 times still pulls to right. Will not buy another set.
    5/ 5stars
    by  
    on February 3, 2015
    I always get good service and fair treatment at Firestone. They really take care of any problems and have great tire and service prices.
    5/ 5stars
    by  
    on February 2, 2015
    Courteous, professional, but above all, absolutely honest. No smoke & mirrors. The only place I go for auto service. Always busy, so make an appointment when you can.
    4/ 5stars
    by  
    on January 25, 2015
    Have been using Firestone for about 2 years now. Convent location and fast service.
    5/ 5stars
    by  
    on January 25, 2015
    firestone in lex. is the only service i go too!!! thier great
    4/ 5stars
    by  
    on January 25, 2015
    I have been using this store for years. Tires, maintenance, everything. Always good service at a fair price.
    5/ 5stars
    by  
    on January 24, 2015
    We have lived in Lexington, SC for 6 years and have taken our vehicle to this store since they opened. We love using Firestone and have done so for years but this is the very best customer service we have ever received. Management and staff know their clients by name and treat them with respect.
    5/ 5stars
    by  
    on January 24, 2015
    I've been a customer of Firestone for over 25 years. They always give me prompt (when possible) and courteous service. Your customer service representative, Bob B., in the Lexington location, has been my "go to" guy because I know he'll give me direct and honest answers to any questions.
    5/ 5stars
    by  
    on January 23, 2015
    Had an appt. for my oil change,and tire rotation . Work was done very well, tires were rotated , and I believe checked for correct balance . Super job, nice folks , prompt service ..well done . I will be back ..
    5/ 5stars
    by  
    on January 23, 2015
    Chris and his staff are easy to work with they try really hard to get me in and out in a timely manner, I recommend them regularly to my friends.
    5/ 5stars
    by  
    on January 23, 2015
    My tire had a road puncture in the side wall. I took the car in and they pro rated the bad tire and put on a new one. They also blew up my spare tire since it was low on air. They provided great service, as always.
    5/ 5stars
    by  
    on January 23, 2015
    After buying a new car some years ago, I asked if Lexington Firestone would do a rotate and balance deal for my tires. They did and I also bought the lifetime alignment. The service has been great and I have since bought tires from them. They have checked the alignment even when I did not ask...unlike a competitor who would only check it 2 times a year under their agreement even if I had a reason for a check. They also check the car even if I am just in for a rotate and balance. All this with great attitudes and a smile!

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