Car Tires And Services At 613 St. James Ave: Firestone Complete Auto Care In Goose Creek

Ready to come in to your local Firestone Complete Auto Care on 613 St. James Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #334147 Managed by Greg Sibert

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians can perform a free courtesy check. We'll check oil level, air filters, belts, and more. Additionally, we're committed to offering the most consistent service on the market, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 45 Reviews
5/ 5stars
by  
on August 9, 2018
I ended up with a flat tire and needed a new one ASAP! Upon entering the store at 8:30 am on a Saturday (they were already very busy), I was first told by the man helping me they cannot fit me in because they were too busy. The other gentleman asked if all I needed was a new tire swap and I said yes. He asked me if I can give him an hour and I told him that as long as I was out by 10:30 to be in work at 11:00, all is well. Not only did this gentleman squeeze me in, but I was out by 9:45!!! I am a frequent customer as well as a Firestone card holder and this service was impeccable!
5/ 5stars
by  
on June 26, 2018
GOT IN AND OUT THE SAME DAY!
5/ 5stars
by  
on June 11, 2018
Great work, prompt , reliable
5/ 5stars
by  
on May 7, 2018
Service was Great
5/ 5stars
by  
on April 29, 2018
Great service from the sales staff and very helpful technicians. Good to find an honest shop.
1/ 5stars
by  
on March 10, 2018
Rest assured you will have to take car back after alignment because they never get it right the first time!!
5/ 5stars
by  
on December 30, 2017
Everyone is always friendly and the service is always fast. They don't try to sell us things we don't need, but also make sure we know about any potential problems with our vehicle.
5/ 5stars
by  
on October 21, 2017
I brought my car in to fix a slow leak in one of my tires. The firestone team not only looked if I had a warranty plan but they actually looked into the fact that the tires were bought under my husbands name. I had no idea I had a warranty on my tires! They went above and beyond to help me save money. I also mentioned to one of the technicians that my seat belt holder was broke. He fixed it and he didn’t have to do that. It was greatly appreciated. I am very happy with the service I received from beginning to end. I will definitely be back!
5/ 5stars
by  
on September 16, 2017
Thank You for great service and pricing And friendly atmosphere i felt like they care about their jobs and products
3/ 5stars
by  
on March 27, 2017
Oil change appointment was scheduled, everything was completed with in the time frame they gave me and overall I was very satisfied with the customer service. I didn't have an issue until i got into my car and there was grease/ oil covered on my center consul, there was grease/ oil on my steering wheel cover, Grease on my door handle and on the interior next to the door handle, there was also grease on my visor. I had to go back into the store to get something to wipe the center consul off before I was even able to drive. I recommend the tech's learn how to be more conservative with the customers cars. I still have yet to figure out how i'm going to get the grease off the visor or off the door handle.
5/ 5stars
by  
on March 16, 2017
Friendly, professional staff. Great service from beginning to end. I would recommend this location to my family and friends.
5/ 5stars
by  
on December 16, 2016
This is one of the best car service places I have ever been to! They are so curteous and warm and respectful, and do a no-nonsense job with integrity! Best of all it is at the most reasonable cost! Both times I've been they completed all the work in a very efficient manner and cost me a lot less than going to the Toyota dealership or somewhere else. Plus, since some of my tires are Firestone, they did a free tire rotation when I got my oil changed, all coming out to $40. I even accidentally left my Taco Bell to-go bag in the waiting room and as I was leaving one of the men ran out and gave it to me!
4/ 5stars
by  
on August 21, 2016
Came in thinking I needed the passenger-side front tire replaced (saw visible tread wear). Daniel realized there was actually little wrong with that tire. He opted to see what the source of the problem was and discovered that the tire on the opposite side had a serious issue (wires showing in an area about 3 inches long I didn't see before). Replaced that tire instead potentially saving a tragedy as I was preparing to hit the road to the mountains in Tennessee. Could I have discovered that myself? Doubtful - though maybe after I wrecked. Goes to show that sometimes it's good to not just do what you're told and move on. I'll be back again for ANYTHING I need done.
5/ 5stars
by  
on July 1, 2016
Fast, friendly service! Problems were explained to me in a way I could understand. Pricing was much less than I was quoted elsewhere. Everyone treated me like I was a priority. I will definitely bring my other vehicle here and I will recommended the Goose Creek, SC Firestone to my family and friends!
3/ 5stars
by  
on December 15, 2015
I took my car to be checked for a radiator or lick under the water bump. And was told it was just a loose clamp. I got it home and found the fluid on my drive way. Not happy.
5/ 5stars
by  
on December 8, 2015
I have been going there for 10 months and have always been treated fairly and explained the cost of the services before I gave them my keys
5/ 5stars
by  
on November 30, 2015
Used them several times. Probably been there about 6 times in the past six months. Three tire patches (all different cases), bought tires, and alignments. Very satisfied every time I go there. Relatively quick service considering the number of customers. Never had a problem, even with both my cars moderately lowered (1 finger gap, not slammed).
5/ 5stars
by  
on November 6, 2015
great service and staff. I will definately go back.
5/ 5stars
by  
on October 20, 2015
Awesome experience for my first time at Firestone. Customer service was wonderful and they went above and beyond. This might have been my first time but definitely won't be my last. Customer for life!
1/ 5stars
by  
on October 12, 2015
I stopped by Firestone to have my tires inspected because my check tire light was on. I went inside and was told to just go out and park by the air pump and someone would check my tires for me. I waited several minutes and decided to walk in and ask for assistance. I spoke to a gentleman who was putting wipers on a car. He never said a word to me just stopped what he was doing and walked out grabbed the air hose and checked my air pressure - and said they were fine. I told him that I was going out of town and didn't want to take a chance that there could be a nail in my tire. I told him my check tire light was still on after he put the air in all four tires, but he just walked away from me and he yelled back JUST DRIVE THE CAR... What I wanted him to do was check the air pressure in my spare, but he wouldn't give me the time of day and if my spare was fine to check to see if I had a nail in one of tires. I took my car to another store and was treated excellent. I will need new tires in the near future but will not return to this store for any of my car needs.
4/ 5stars
by  
on October 11, 2015
My wife and I bounced from place to place until she applied for a Firestone credit card and then we began to use them exclusively. The store location in Goose Creek, SC is less than a mile from our home. She seems most comfortable with the older gentlemen that is a write-up man. His genuine concern and attention to detail make him a real pleasure to deal with. He is one of your best.
5/ 5stars
by  
on October 11, 2015
Scheduled an on-line appointment. I received excellent service. Highly recommend.
5/ 5stars
by  
on September 29, 2015
Had an issue with brake pedal mushiness and vehicle pulling to the left when first applying brakes. They were unable to determine the problem, but they were very courteous and recommended taking it to the dealer for more in-depth diagnostics. I was particular happy and reassured that they were honest and did not try to sell me something I didn't need.
4/ 5stars
by  
on September 7, 2015
Took two cars there yesterday for my first visit. Was completely happy with the service and work.
5/ 5stars
by  
on August 12, 2015
I went to another shop before coming to Firestone and that's when I realized I only wanted to go to Firestone. The previous shop was extremely rude and wouldn't explain anything to me, and I don't know much about cars. the people at Firestone talked me through everything and were so nice! it was such a relief to not feel like I'm stupid for not understanding what was going on. I definitely recommend this shop to everyone!
4/ 5stars
by  
on August 6, 2015
I pulled in two weeks ago because my car was running hot... I received a friendly greeting and genuine conversation as to the estimated time I may be waiting for my vehicle to be inspected.... I was given advise as to what needed to be fixed and the cost or repairs... Unfortunately, it was a bit costly; and, I was able to get another quote on parts/labor in the same area (from someone I've used in the past).... I do believe that Firestone's workers are true to their word and sincerely want to make sure that you can drive safely on the road
5/ 5stars
by  
on July 29, 2015
been to many tire shops here in the tri county some still here and some long gone. got a tire mounted via a tire rack order. Jason took care of business asap and tire was mounted to the "T". also, bought a set they shipped from another store awhile back as well. The only thing i did notice was that the bay area and say 10 feet out on all the bays needed some f.o.d picked up for sure. goes with the industry i guess but hopefully they will read this and do a daily walk around. for all tires that ride around in the vicinity. keep up the great work.
5/ 5stars
by  
on June 14, 2015
The folks at Firestone were so nice. They fixed my car with pleasure but no pressure to buy something I didnt want.
5/ 5stars
by  
on June 4, 2015
I called as I was leaving the airport and was told to come on in for my oil change, I got there about 45 mins later and they were waiting for me! That was pretty cool and in no time they changed my oil, checked my tires and to top that off at the last minute I asked for new windshield wipers and they put them right on!
5/ 5stars
by  
on April 29, 2015
I was very happy with the staff and service , however I am yet to receive the refund that was offered
5/ 5stars
by  
on April 27, 2015
Bought a set of tires for my Toyota 4Runner . They checked my alignment for free and told me that it wasn't required.
5/ 5stars
by  
on April 22, 2015
We have been very happy with our many services since moving here two years ago!
5/ 5stars
by  
on February 27, 2015
very informative about your needs and information concerning your vehicle.
5/ 5stars
by  
on February 27, 2015
I went two day ago for an alignment and I was out in a timely matter
4/ 5stars
by  
on February 8, 2015
Have been going there for 3 years. Started off a little rocky with some repairs not being fully completed but the manager made everything right. Anytime I've had an issue they have been upright and honest about correcting and fair with charges so I continue to do business with them.
5/ 5stars
by  
on February 4, 2015
Very helpful bunch I admire good decent work! Thank You
5/ 5stars
by  
on January 26, 2015
Manager at this FIrestone was very informative about what I should have worked on my older vehicle. They caught my worn down brake pads, which I didn't even realize were so bad. That's the only reason bill was high. They performed a 130,000 tuneup at reasonable cost. Cleaned out valves & carb. We'll see if my mpg gets any better.
4/ 5stars
by  
on January 25, 2015
They are the best place around town. I get all my tires from them. All my vehicle maintenance are here as well.
5/ 5stars
by  
on January 24, 2015
Stopped in to check out some tires ended up buying a new set and glad I did. Great people to deal with and i love my new tires Thanks guys
5/ 5stars
by  
on January 24, 2015
I always enjoy coming into the store. The staff is always professional and willing to explain.
5/ 5stars
by  
on January 24, 2015
I went in for an oil change 2 weeks ago and Firestone identified my battery going bad. I am glad they did, it was just about to snap cold and I would have hated for my wife to have been stuck somewhere, because the car wouldn't start.
5/ 5stars
by  
on January 24, 2015
I work there and I enjoy every minute of it, being on the inside gives me a better perspective on how much these guys love and care about there jobs. I'm greatful for the opportunity that I've received and the unforgettable experiences.
1/ 5stars
by  
on January 23, 2015
3 mos ago - simple oil change turned into them cracking my bumper while parking and then after acknowledging damage was caused by their technician, never fixed car.
5/ 5stars
by  
on January 23, 2015
Everytime I've ever been there, whether something serious or minor, they have quickly and competently taken care of it!
5/ 5stars
by  
on January 23, 2015
They are the first place we think of when it comes to any and all car issues. They are informative and have quick service.

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