Firestone Complete Auto Care: Your Source For Tires And Repairs At 9728 Two Notch Rd In Columbia

Welcome to Firestone Complete Auto Care at 9728 Two Notch Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

9728 Two Notch Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #28703 Managed by Rick Lewis

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, steering, the battery, and more. Additionally, we're devoted to providing the best auto repair possible all at great prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

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Learn More About Our Different Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.8 of 5) - 35 Reviews
5/ 5stars
by  
on April 28, 2018
5/ 5stars
by  
on February 25, 2018
The service was good. I had scheduled the appointment a day before for 2:00 and was there at store before 2:00. However they picked the car at 2:35 and returned at 3:00. Overall I am satisfied the service they offered and the way they explained the bill and required maintenance. Thank you Firestone.
5/ 5stars
by  
on February 12, 2018
Love to being there as they do care of their customers and their vehicles. :)
5/ 5stars
by  
on January 21, 2018
I have been going here for many years, I have tried others only to come away very disappointed, Firestone is the best. If you want the best and good, bad, or ugly they will tell you the truth.
5/ 5stars
by  
on October 5, 2017
Rick Lewis is awesome manager!!...go there if you want good, honest care.
5/ 5stars
by  
on September 27, 2017
5/ 5stars
by  
on September 25, 2017
My visit on 09-25-2017 was awesome. From the time I walked in the door Rick made sure I left happy. He was very helpful and knowledgeable of what I needed. I will definitely be visiting this location again. Thanks again for the great customer service.
2/ 5stars
on June 7, 2017
Did not service my vehicle at the appointment time. They moved other customers in front of me. I had to cancel my complete afternoon because the truck was not ready..
5/ 5stars
by  
on February 4, 2017
The sales person gave a very thorough explanation of the estimate and spoke in layman terms so I could understand. When I showed concern over the total cost on the estimate the sales person and technician worked together to evaluate the repairs I needed. They we very honest and told me which items were most critical and which ones could be put off for a while without making the car unsafe. They were very friendly, understanding, and reasonable. They treated me like a human being, not a customer.
5/ 5stars
by  
on October 17, 2016
The diagnostics and battery replacement took less than 30 mins. The intake thru actual service execution was seamless with updates on what was found and the corresponding remedy. Other recommended service needs were listed on my invoice for future reference. Thank You!
5/ 5stars
by  
on May 29, 2016
Great service, got my vehicle in and out by my appointment and there was no oil marks left inside my vehicle by oily hands.
5/ 5stars
by  
on May 28, 2016
Perfect as always
5/ 5stars
by  
on April 7, 2016
5/ 5stars
by  
on April 3, 2016
Very quick to help me with an emergency tire replacement. Got me back on the road in a hurry.
5/ 5stars
by  
on December 19, 2015
When I went for a oil change about a week ago I received excellent service and and I was only waiting 35 minutes. And the staff was very friendly and they went over the recommendations for my car.
5/ 5stars
by  
on October 5, 2015
Tire repair ,tire rotation, nitrogen refill.. in and out service ......pro shate it guys......!!!!
5/ 5stars
by  
on July 3, 2015
I recently experienced a slow leak in one of my tires and went to this dealership on Two-notch Rd. in Columbia, SC, from the moment I arrived I was treated like a VIP in every way. I know when someone is going above and beyond the call of duty, this service center is incredible to say the least. Manager Faron and Chris are a dynamic duo.
5/ 5stars
by  
on May 18, 2015
Friendly staff. Manager knows me by name. I've had a lot of work done at this store keeping up my Maxima with 271,000 miles. I've been very satisfied with their service. Weekend hours are indispensable for my busy schedule.
5/ 5stars
by  
on February 27, 2015
No matter what question or issues I am Having with my vehicle I can request assistance and receive needed service and information about service. I was reminder of services needed to keep vehicle run as it should some services were performed others have to wait for coupon or other discount. I will return to Firestone on Two Notch & Polo Rd for all services unless out of town.
5/ 5stars
by  
on February 26, 2015
Firestone does the oil changes and I also did a lifetime alignment. I ordered two tires and they put them on and explained to me how and why. They are very helpful, knowledgeable and caring.
5/ 5stars
by  
on February 5, 2015
I m a long time user of this Firestone store. Excellent service performed on all four of my vehicles. Helpful staff who take pride in working on your vehicle
5/ 5stars
by  
on February 5, 2015
I moved to South Carolina 23 years ago from California and consider Firestone one of a handful (3 or 4) of businesses I trust. The work has always been thorough and charges explained. I am informed about potential issues with all my vehicles, so I feel confident there will be no surprises when driving in town or other states. I am familiar with the employees at the counter who seem to have worked there for many years.
5/ 5stars
by  
on February 3, 2015
I had a screw in my tire and the technician told me to bring my vehicle in and they would repair it. Always friendly and very helpful!
4/ 5stars
by  
on February 2, 2015
Had a service scheduled several days a go and was completed to excellent satisfaction.
4/ 5stars
by  
on February 2, 2015
I've used their service a few times last year and didn't hesitate to use them early in this year when my vehicles were having issues. Great customer service
5/ 5stars
by  
on February 2, 2015
I went in for my regular oil change and tire rotation. As usual, in and out quick and no long wait. Faron and his staff are always very helpful and do a great job.
5/ 5stars
by  
on January 28, 2015
I use Faron and Firestone for "all" my auto services. His store, staff and service is excellent.
5/ 5stars
by  
on January 27, 2015
The Firestone on two notch Rd jas always taken great care or me. I have been a customer at the location for 15 years and would go anywhere else. Farren the manager always remembers me and gets me in and out seamlessly.
4/ 5stars
by  
on January 26, 2015
I have gone to your two notch and polo location for all of my basic car care needs for about 6 years. Almost always a good experience, Farron and all the regular guys there are great at what they do and remember me by name.
3/ 5stars
by  
on January 24, 2015
I have been going to the same store for the last two years and it's been somewhat deflating compared to me last store. My steering wheel starts to shake three days after I get an alignment and balance as though the job was not done correctly. This has happened several times so I'm not sure of a mechanical issue or service issue.
5/ 5stars
by  
on January 24, 2015
Firestone on Two Notch has taken care of our vehicles for years! They are honest, and do great work. Faron knows us by first name and is always up front and honest with us. We've called for advice and he has gladly given it to us. Would not consider going anywhere else.
5/ 5stars
by  
on January 24, 2015
Customer Service and Satisfaction always a priority in Farin's store.
5/ 5stars
by  
on January 23, 2015
Can always rely on Faron N. to take care of us the service we receive is always great and if there are any issues they are handled promptly.
5/ 5stars
by  
on January 23, 2015
The service in this store is by far the best service than any other store I do business with. Honestly, I have been no where else where the service is this good, anywhere. And that includes all type of retail businesses, not just auto care.
5/ 5stars
by  
on January 22, 2015
I called around for prices to replace the starter in my son's truck. Firestone was $150 lower than anyone and quick. Thanks!

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