Car Repairs And Tires At 2950 Banksville Rd From Your Pittsburgh Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2950 Banksville Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2950 Banksville Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #23809 Managed by Craig Cicco

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll examine lights, air filters, the battery, and more. Plus, we're devoted to delivering the best quality service possible, all at great prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (412) 265-6356.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.5 of 5) - 43 Reviews
    5/ 5stars
    by  
    on March 19, 2019
    Great help to me when I was in a bind with a flat tire. Gave me options, and got me taken care of within a day when another place told me it would take 5 days to get my tire. I'd definitely go here again.
    5/ 5stars
    by  
    on January 18, 2019
    Everyone was very friendly and very efficient. My tech Devin was excellent and very informative! I'd definatly recommend them to everyone!
    5/ 5stars
    by  
    on October 21, 2018
    Bueno
    5/ 5stars
    by  
    on September 16, 2018
    the whole staff is very nice to everyone . they try there best to please each and every customer's needs and waits if thats possible to do . i personally give this store a 1000 % on what they do . i did mean it when i said a 1000% . stop by and give them a try i am sure that you will be very happy with the whole team there
    5/ 5stars
    by  
    on August 27, 2018
    Excellent service and convenience.
    5/ 5stars
    by  
    on December 31, 2017
    5/ 5stars
    by  
    on December 19, 2017
    Once again, the staff at the Banksville store went above and beyond. Thanks to Craig and the rest of the crew!
    5/ 5stars
    by  
    on December 13, 2017
    5/ 5stars
    by  
    on October 1, 2017
    Knowledgeable and fantastic customer service.
    5/ 5stars
    by  
    on September 17, 2017
    I had to have my car towed here with a flat tire on a busy Saturday morning with no prior appointment. The staff was very accommodating and was able to fit me in same day. I was kept updated throughout the process and was given recommendations and choices about the services available. Everyone was friendly and professional and went above and beyond to get me back on the road!
    2/ 5stars
    by  
    on August 1, 2017
    I paid close to $200 over retail for parts for rear brakes and rotors. The brakes were listed for $80.45 at Napa where they were sourced from. I was charged $145.99 by Firestone. I was charged $269.98 ($134.99 each) for 2 rear rotors. Based on your claim that you use Qualis rotors (http://www.firestonecompleteautocare.com/repair/brakes/qualis-rotors-drums/) these retail for about $70 each. I expect a mark up but not close to 100%.
    5/ 5stars
    by  
    on April 27, 2017
    id like to take the time to say that your manger Jeff is a great guy very nice and polite and listens to your ever need . now the rest of the guys there at the store all seem to be very nice as well , even no i have only had a handful do any work for me on my truck . ( I AM VERY PICKY ON WHO WORKS ON MY TRUCK . I DONT WANT ANY OTHERS TO WORK ON MY TRUCK WHO HAVE ALREADY WORKED ON IT . THERE IS ONLY 3 GUYS WHO HAVE WORKED ON MY TRUCK AND I DO TRUST THEM 3 GUYS ONLY I FEEL THAT I HAVE THE RIGHT TO SAY WHO WORKS ON MY TRUCK AND WHO DONT WORK ON IT SINCE I AM THE CUSTOMER ! )
    5/ 5stars
    by  
    on October 16, 2016
    I went to Firestone on Banksville Rd. for my first time and was completely satisfied from start to finish! I had an appointment for 9:00 am and they were waiting for me when I got there. I had a full body alignment and was called and asked if I wanted any other services while they had my truck, I ended up with a better deal on my oil change and the 2 new tires I was holding off on but knew I needed. They were very open, honest, and upfront with me. They gave me a good price and didn't give me any hidden costs when I returned. My truck was done hours before I expected and they couldn't have been more professional and friendly with me! I will be back and recommend others! I had a great first-time experience!
    5/ 5stars
    by  
    on October 14, 2016
    1/ 5stars
    by  
    on August 25, 2016
    This place is a joke. I have serious doubts that they can properly change oil.
    5/ 5stars
    on May 27, 2016
    5/ 5stars
    by  
    on March 10, 2016
    Every time I go into a Firestone location especially in the clairton blvd location eveyone is so profession and polite. I highly recommend them!!!
    5/ 5stars
    by  
    on November 19, 2015
    After tons of stress and issues with another garage that could not figure out the problem, the service manager at Firestone handled our situation himself. He kept us up to date and explained the repairs needed in detail. He made me feel confident that they were telling us the truth and the problems with our car are now fixed!
    5/ 5stars
    by  
    on November 3, 2015
    I went to Firestone last week to get new tires put on my car. They were very kind and polite and were helpful with suggesting anything else I might need! Definitely coming back in the future.
    5/ 5stars
    by  
    on November 2, 2015
    Got my tire fix in just 1 hour after coming in the vicinity. The extended time at night is also convenient for people that have work until 5:00 PM.
    4/ 5stars
    by  
    on October 18, 2015
    Please make a pick and drop if customer location is near to your office
    5/ 5stars
    by  
    on August 19, 2015
    I went to the Banksville shop yesterday and they helped me get my tires exactly the way I wanted them. The sales guy listened to what I needed and I was in and out in under an hour. They kicked butt!
    5/ 5stars
    by  
    on June 20, 2015
    I've visited several different Firestone locations and up until this one, nobody could tell me WHY my car wouldn't hold an alignment. The guys on Banksville Rd., however, actually got to the root of the problem: a shifted subframe. They were even able to recommend a nearby autobody shop that offers military discounts. Thank you!
    5/ 5stars
    by  
    on June 5, 2015
    Needed tires. was given a price which was fair. I mentioned a could other issues i has having. those issues were addressed, tires were awesome. The store manager Jeff explained everything they did to my vehicle. The price I was given was the price I paid. No additional added fees for the other issues they took care of. Customer satisfaction comes first with this awesome team... Thank you Jeff & your team for making my experience with firestone a great one.
    5/ 5stars
    by  
    on May 30, 2015
    My car had been brought to this facility to fix two flat tires. Even though I arrived almost one hour after closing, the representative at the desk was very patient and permitted me to leave my car, informing me that due to the workload, I may not get my car to the next day, late afternoon. Imagine my surprise when the next day comes and at 7:45 AM, I receive a call telling me my car was fixed and ready to be picked up. Not only was the service prompt, but my the work done and the corresponding charges were explained to me in full without an air of exasperation or frustration from the representative, who was different from the gentleman who helped me the day before.
    5/ 5stars
    by  
    on March 3, 2015
    Everytime I take my car to Firestone, the staff just can't do enough for me! They listen, advise, joke, and thoroughly take care of me and my car. I just couldn't ask for better service!
    5/ 5stars
    by  
    on March 1, 2015
    The technician was courteous and put me at ease about a noise my car was making. I always revive good service when I bring my car in for service.
    5/ 5stars
    by  
    on February 27, 2015
    have been a customer for 20 years real like firestone and employees
    1/ 5stars
    by  
    on February 26, 2015
    The foreman was angry and rude. Never going back there again.
    5/ 5stars
    by  
    on February 26, 2015
    I used them about a month ago for an oil change, and about a year ago for some work to get my jeep up to code for PA state inspection. The employees are super nice. I think the company is very fair. I went to another franchise before going to firestone, and the other place was trying to charge me A LOT more. So, I think they're fair. And I like the confidence of having the franchise name behind the work. They usually try to sell me tires, but I need them, and they dont do a 'hard-sell'. And I ask a lot of questions to learn about the technology behind the tires, which they answer pretty well. So, overall, I like this place
    1/ 5stars
    by  
    on February 25, 2015
    Just plain rude and lack of customer respect. They performed work without me okaying it first.
    5/ 5stars
    by  
    on February 11, 2015
    Dependable and helpful. The guys that have been there a long time are amazing and the Asian mechanic needs a raise!
    4/ 5stars
    by  
    on February 11, 2015
    The guys have always been great. Firestone needs to be clear on sales and "platinum members". Especially card holders. They work hard at this location. Great job!
    5/ 5stars
    by  
    on February 5, 2015
    Have used Firestone Auto care several times on several vehicles for many different systems. Always have been treated and spoken to with honesty and respect.
    5/ 5stars
    by  
    on February 4, 2015
    I have been using Firestone Complete Auto Care for several years now. The attention to customer service keeps me coming back. Jeff, the manager at my location, is great. He is always very attentive to my questions, he gives good advice, and he never pressures me to add products or services just to pad his bottom line. It is obvious to me, from the communication I receive by mail and email, and by my experience at the store, Firestone has made customer service a priority.
    5/ 5stars
    by  
    on January 30, 2015
    Changed out summer tires for winter tires, performed lifetime alignment
    4/ 5stars
    by  
    on January 30, 2015
    If the shop is full, don't over book. Be honest. I was there for 5 hours, if the vehicle was diagnosed the lug nut studs would have been delivered and I wouldn't have to advance order them for my next visit.
    5/ 5stars
    by  
    on January 28, 2015
    The people at my Firestone garage have been extremely helpful with my latest car. They've offered good advice and their work has been fantastic. They've taken good care of me and friends of mine that have also dropped in on them for service and they treat the ladies right too.
    3/ 5stars
    by  
    on January 27, 2015
    I assumed all all-season radial tires had some sort of guarantee, but apparently not. They don't bother to tell you this, either. Paid over $500 for tires that only lasted 10,000 miles.
    5/ 5stars
    by  
    on January 26, 2015
    My Banksville location does about 90% of the work on my 3 cars, always get the work done right and on time
    2/ 5stars
    by  
    on January 23, 2015
    I have no gripe about the work that was done or the employees who worked at this location. They all seemed to be top notch employees. However, the facilities here for customers are some of the worst I have ever seen. There are no shades for the light that pours into the waiting area and bakes the customers who have no choice to sit elsewhere. There was no air conditioning when I was there and we had to prop the door open to attempt to get some air. Eventually, I had to leave the building because of how bad it was. Also, the chairs are uncomfortable.
    5/ 5stars
    by  
    on January 23, 2015
    Jeff and Guys make sure both vechiles are in tip top shape when I leave. I have never had a problem with getting my vechiles in to have work done on the fly.. I want to say thanks for all there hard work.
    5/ 5stars
    by  
    on January 23, 2015
    I set the appointment up online without a lot of lead time and still got the date and time I wanted. Went in, reviewed what was needed, walked across the street and had lunch, came back and only had to wait a brief period of time. Will certainly go back.

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