Firestone Complete Auto Care: Your Source For Tires And Repairs At 500 Chauvet Dr In Pittsburgh

Welcome to Firestone Complete Auto Care at 500 Chauvet Dr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #599395 Managed by Jared Farabee

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll inspect fluid levels, air filters, hoses, and more. Additionally, our team believes in giving you the best service possible, at affordable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.2 of 5) - 41 Reviews
    5/ 5stars
    by  
    on March 7, 2019
    I had a bad/questionable experience in taking my car to the dealership for emissions/inspection and failing, and was upset, worried, and anxious about what would happen with being re-inspected at Firestone. However, Chris, the service manager at Firestone was amazingly helpful with the process, and put me at ease with his knowledge and expertise and his keeping me apprised of what was happening with my vehicle. That, combined with the reasonable Firestone prices, coupons, and items I had under warranty, and I ended up getting more things completed and still saving hundreds of dollars over what the dealership tried to gouge me for. I'm super happy. My car is inspected and drives like a new vehicle! Definitely will continue to patronize Firestone for my vehicles' needs, and am letting others know about my awesome experience!
    5/ 5stars
    by  
    on October 23, 2018
    I love coming to this store because it is so convenient to my workplace. They are always great at helping me out, completing work by the requested time, etc. They techs are great and don't give you the run around. They don't "find" problems!
    5/ 5stars
    by  
    on July 10, 2018
    Jeff Jaeger went above what he had to do explaining in detail the packages and difference of tires for my vehicle.
    5/ 5stars
    by  
    on June 8, 2018
    The Service Adviser, Jeff, was extremely professional and treated me with respect. Everything I needed was explained precisely with great detail. Exceeded my expectations. I'd recommend Firestone Complete Auto Care to my friends and family.
    4/ 5stars
    by  
    on June 17, 2017
    Overall, the shop provides good service (been going for years starting with tires through major component repairs (I have an older vehicle). Sometimes communication breaks down, but overall, they strive to make everything right. Highly recommend for all car service needs, from routine to repair.
    5/ 5stars
    by  
    on June 15, 2017
    Very thorough, informative, and done in a timely manner. Nice group of men!
    5/ 5stars
    by  
    on May 8, 2017
    Jolene and staff was most helpful, friendly and very thorough in explaining pricing and services associated with tire replacement. Tires had to be ordered and were in the next day for installation. Staff suggested we apply for a Firestone Credit Card which resulted in additional discounts on total costs. Servicing was completed in a very timely manner and we were contacted when car was ready for pickup. We definitely will return for future automative needs and will refer friends to this location. Again thanks to Jolene and staff for a great experience.
    5/ 5stars
    by  
    on December 11, 2016
    Jared and his team are the best!!
    1/ 5stars
    by  
    on November 29, 2016
    Beware, and question your advisor. A state inspection uncovered "heavily cracked tires" that "should probably be replaced ASAP," when in reality they are three year old tires with 17K out of 90K miles left (and absolutely no cracking). Our technician also found a leak in our exhaust that could be repaired same day for $1100. Skeptical of the tremendous finds I took the tires back to place of purchase and they deemed them uncracked, with plenty of tread left; and a visit across the street turned the $1100 exhaust into a $700 quote. Harvey Firestone once said, "I believe fundamental honesty is the keystone of business." I'm not sure if he'd be impressed that his team found an honest flaw in my exhaust system, or if he'd be troubled at the dishonest salesmanship.
    5/ 5stars
    by  
    on September 25, 2016
    Jared Farabee and his team provided me with great service that was FAST!!
    5/ 5stars
    by  
    on September 18, 2016
    Jolene was very knowledgable and made me feel informed of what I needed! They updated me on progress and were very prompt.
    1/ 5stars
    by  
    on August 27, 2016
    terrible experience.
    5/ 5stars
    on June 1, 2016
    5/ 5stars
    by  
    on May 29, 2016
    More than expected every time! Several vehicles not a single complaint.
    1/ 5stars
    by  
    on April 19, 2016
    Horrible customer service. I used to come here because there was a very friendly, honest, young employee who I felt I could trust. My last oil change took well over 3 hours (they claimed they thought I was dropping off, not sure why that was when they saw me sitting in the waiting room). Then they had no idea how to reset the oil change sensor in my car, which doesn't inspire a whole lot of confidence in their actual work either. To top it off, when I addressed my concerns with the gentleman at the desk, he was inflexible, rude, and then tried to tell me the car needed services which had been completed just a few weeks ago. Such a shame to see employees with such poor customer service replace ones who I could trust. Will not be returning, and I would never advise any of my friends or family to go there either.
    5/ 5stars
    by  
    on December 15, 2015
    I used them today ( walk in without appointment). My vehicle required numerous parts and services. The only part that was not in stock, was quickly delivered. I appreciated the through explanation they gave me and I now have a better appreciation/understanding for maintaining my vehicle.
    4/ 5stars
    by  
    on September 27, 2015
    Only drawback, It took over 2 hours to mount and balance 4 tires! Nobody cleaned up the tires and rims after mounting them. They were a mess.
    5/ 5stars
    by  
    on September 26, 2015
    I made an appointment for an inspection. They began work exactly at the time of the arrangement and cwas completed within an hour. I will definitely use them again.
    1/ 5stars
    by  
    on September 12, 2015
    They first decide that what I have provided them is fine in order to do inspection. I leave, then come back 25 minutes later only to be told that I now need additional documentation. No phone call to notify me. I then go and get what they wanted, they then proceed to take almost two hours to do a car inspection for an appointment. Thanks Firestone, you really went out of your way.
    4/ 5stars
    by  
    on September 7, 2015
    The Good: They quickly diagnosed and repaired my car when it overheated on the way from Pittsburgh to DC so I could get back on my way home. Could be Better: my repair shop in DC does not charge for diagnostic. I would think if you go forward with the repairs (which seemed expensive) the diagnostic fee could be waived.
    5/ 5stars
    by  
    on August 6, 2015
    Suddenly realized I needed rear brakes on my Mercedes. My longtime trusted mechanic was on vacation, my next choice couldn't get me in for a week. My brother (who's a wrench) used Firestone last year for something and was very satisfied. So I called and spoke with Rob. Was immediately comfy with him, like an old friend, came across as very honest. Dropped it off, he called me when he said he would with a price (which was about the same price as I paid to my trusted mechanic 4 yrs earlier!) He suggested I get the fluid flushed, and explained why, and I agreed. Glad I did. Service was prompt, price was good, I would definitely go back.
    5/ 5stars
    by  
    on June 29, 2015
    I came in for an oil change. Note here, they were busy, with limited staff. I checked on my car thinking it was done. It was not, paperwork got misplaced, things happen, I understand that. Bob Dubich was outstanding realizing what had happened and made every effort to right the forgotten order. I stopped at a competitor before coming here and should have made them my first stop. They were amazing to take care of me so quickly. Highly recommended!!! Matthew Snyder was the Tech. Very professional.
    5/ 5stars
    by  
    on June 2, 2015
    Always very informative and reasonable about offering what is needed.
    5/ 5stars
    by  
    on May 29, 2015
    Went for an oil change and was very pleased at they curdiouness they extended to me as a customer! The price was very fair and the time was minimal!! Will definitely visit again!
    5/ 5stars
    by  
    on May 19, 2015
    I was a walk in, was taken immediately. Oil change. Made some recommendations for warranty services.
    5/ 5stars
    by  
    on April 23, 2015
    I trust that the staff can take care of my tires properly at this location.
    5/ 5stars
    by  
    on April 19, 2015
    They were able to get me in and out in a timely manner.
    5/ 5stars
    by  
    on April 9, 2015
    I always take my Ford Edge Limited AWD to the 500 Chauvet Drive Pgh, PA 15275 location because I trust the services that they always provide. Special Thanks to Service Adviser 01 Robert & all 3 Technician(s): 06 Tom Baker; 08 Todd Chipman; 29 James Bogo Also: special thanks to: 05 Kelly for the services last week...
    5/ 5stars
    by  
    on March 14, 2015
    My scheduled visit was for a quick oil change, tire rotation and front end alignment. While waiting the Technician noticed that my vehicle needed inspected and with my approval was able to accomplish quickly.
    5/ 5stars
    by  
    on March 4, 2015
    I suspected that I had a radiator leak and requested that it be tested and if necessary, replaced. The guys tested it at two different pressures, found it to hold pressure, and reported no trouble found. How often do you hear that? I'm a believer! Bill
    5/ 5stars
    by  
    on February 26, 2015
    I appreciated the customer service I received here. I have gotten many sets of tires here for my vehicle; they gladly pro rate the tire wear and give me a great price. I also have the lifetime alignment for my car, which has saved me money.
    5/ 5stars
    by  
    on February 4, 2015
    My mechanic at Firestone, Dinh Tran, is my go to person for auto service. He provides me great assurance that my car will perform reliably and safely. Nearly all of my auto maintenance is done at Firestone because of Dinh's great service. The other folks at Robinson Firestone are courteous and professional during my visits.
    4/ 5stars
    by  
    on February 4, 2015
    The service I had performed was done in a timely fashion and professional. The shop kept the car clean and did a free inspection. The shop kindly made their recommendations and I could decide which repairs I wanted them to do.
    5/ 5stars
    by  
    on February 3, 2015
    QUICK SERVICE AND GOOD QUALITY WORKMENSHIP. CLOSE TO WORK.
    3/ 5stars
    by  
    on February 2, 2015
    Service was timely,efficient, and courteous, On my second car would not price match so I got the tires for my second car elsewhere. the difference was the charge for mounting,balance,valve stem. when totaled it was too much to ignore. I will continue to get my vehicles serviced there.
    1/ 5stars
    by  
    on February 2, 2015
    Bought the lifetime alignment from them. Went 3 weeks ago and still get to have it aligned. Either they can't take me when I have somebody to watch my kid or when I was able to go their techs didn't have the right tools for.my truck... Waste of money for a lifetime alignment. Def never again
    1/ 5stars
    by  
    on February 2, 2015
    I stopped using this location when for the second year in a row they destroyed the tranducer in the tire stem and told me I would have to pay $90 to replace it. I buy a new set of tires every 12-15 months on this car and only this location has this happen. In addition, listening to one of their managers fight with customer after customer made me regret coming back to this location. I moved to a different Firestone location 5 miles away in Moon and have had excellent service. I just put a new set of tires on this car and bought them from a local tire-only shop. Surprise, surprise.....no surprises. The old transducers were fine. Even if there was no funny business going on; it sure felt like it.
    4/ 5stars
    by  
    on January 26, 2015
    i used them over one month ago.i went to get oil change, and the plastic handle at the of the dip stick broke. It took two days to get fixed. of course, they apologized and the oil change was no charge. i will come back
    5/ 5stars
    by  
    on January 24, 2015
    I've been a client of theirs for over 10 years and I've had my cars and trucks serviced there regularly. The guys are very dependable and keep my vehicles in top shape. I wouldn't go anywhere else
    5/ 5stars
    by  
    on January 23, 2015
    very happy with service and personnel at Firestone.
    3/ 5stars
    by  
    on January 23, 2015
    I've been a customer for over 20 years and have been servicing my (5) five cars there. Primary oil changes, service check-ups, tires. I generally do my own brakes because I had an incident with the Firestone service whereby they used power tools to put on my wheel lug nuts and when I got a flat tire, I could not un-loose them. The prices charge for parts are much higher than I pay if I got them from an auto parts store.

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