Car Tires And Services At 4719 Carlisle Pike: Firestone Complete Auto Care In Mechanicsburg

Welcome to Firestone Complete Auto Care at 4719 Carlisle Pike! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #22438 Managed by John Perry

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll examine oil level, suspension, hoses, and more. Plus, we're committed to delivering the best quality service possible, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 37 Reviews
5/ 5stars
by  
on February 20, 2019
In an industry where it is common to be taken advantage of by being overcharged or charged for something you don't need I highly recommend this shop it is ran with the highest levels of professionalism and integrity The power steering went out in my vehicle- it was quickly determined that a hose clamp and hose vibrated loose and was promptly addressed thank you guys you're the best!!
5/ 5stars
by  
on January 13, 2019
I need a new battery. I called on a Sunday morning and had my new battery before 1 pm. They checked to see if it was under warranty - which it was and gave me an upgrade on my new battery for just a little more than my old battery. They were efficient, customer service oriented and I will use them again for my service needs for my car
1/ 5stars
by  
on October 7, 2018
I was overcharged without explanation and even with an early appointment, it took 2 and a half hours for them to replace 4 tires.
5/ 5stars
by  
on July 27, 2018
Service technician was very knowledgeable with what needed to be done. The mechanics provided top notch quality service. Got my car running again! Would definitely come back.
5/ 5stars
by  
on May 19, 2018
Timely service and knowledgeable staff. Thanks!
3/ 5stars
by  
on February 17, 2018
They are very helpful and knowledgeable. Website is easy to order tires on and make appointments. They keep you updated on progress and thoroughly explain everything.
5/ 5stars
by  
on November 26, 2017
Excellent service. John offered the best tires for my needs at an excellent price. I have driven several hundred miles on the tires now and they are great.
5/ 5stars
by  
on July 2, 2017
Nate is a great advisor. They were swamped being the last Saturday of the month, but they worked me in anyways. I was so appreciative seeing as my brakes were shot and my AC was blowing warm air only. As a woman, I am always skeptical when it comes to automotive service, but these guys went above and beyond. I was in and out in 3 hours, kept up to date with what was going on along the way. I can not remember the tech's name but he was wonderful as well with his 16 yrs experience and kind demeanor. I have to also mention Stuart who was great at keeping me calm and entertained throughout the process. I left with happy tears, and I will continue to give the location in Mechanicsburg all my automotive service because it boils down to how they make you feel. It wasn't just service, it was how you feel when you leave there.
5/ 5stars
by  
on January 11, 2017
Excellent service, it was a quick visit for an oil change. They recommended new tires and an air filter, which I new it was about time for. I replaced the air filter and then they gave me several options for tires, which really helped. I will be going back for thexample tires once I have the money.
5/ 5stars
on November 5, 2016
everyone there is fantastic
5/ 5stars
by  
on December 25, 2015
I have been happy -and even recommended to friend,
5/ 5stars
by  
on December 1, 2015
For the past couple years I have been taking my car to the dealership in which I purchased it, approximately two weeks ago I went out to my car to start it and you got it , no start, I continued for a few times and wasn't successful, once AAA arrived the service tech got the car started the first time. I took it into the dealership to have looked over and was told a mechanic went over the entire car. The next day I found a brake light out, so if the mechanic went over the entire car how did I have a brake light out? I made my appointment with Firestone at that time. I went into the store to find service with a smile, not only was my brake light fixed but they told me they had found my latch on the trunk had problems and they fixed that as well, hmmm, the dealership I was taking my car too never found that and performed inspections and routine maintenance for the past three years, needless to say the dealership has lost a customer as I will be taking my car to firestone in the future.
2/ 5stars
by  
on September 29, 2015
Was quoted over the phone for a price on a new muffler, $369 installed. After they had the vehicle, they told me it would be over $700, including the price of the muffle which rose to $371, and it needed a new tail pipe. They should know better not to quote exhaust over the phone. And, while I was there to drop off the vehicle, another customer was quoted over the phone that an oil change would be $22.00, but when he got there it ended up being $37. Again, someone miss quoted the price. The actual work on the vehicle is great, just the price quoting needs improvement.
5/ 5stars
by  
on September 14, 2015
I went in for an oil change and a coolant leak. I also bought new tires. I found them to be prompt, honest and fair as usual
1/ 5stars
by  
on August 8, 2015
I have been a loyal customer of Firestone for 12 years now and never had an issue until last weekend when I got back my car from an oil change leaking oil. The next day I took it back the store tech said that the oil pan was old and the thread wore out causing the leak. I need to now spend $300 to replace it cause the tech used a torque wrench on the plug.
5/ 5stars
by  
on July 24, 2015
They fix the issue in 29 mm good job guys that's my new car spot now
5/ 5stars
by  
on July 15, 2015
Long-time customer, had inspection, oil change, 2 new tires and wheel alignment. Courteous, treatment, honest advice, reasonable cost, top quality work. That's why I've been coming coming here for 23 years.
4/ 5stars
by  
on June 30, 2015
The associates were very friendly and accomodating . I would definitely return for service.
5/ 5stars
by  
on June 4, 2015
I was traveling home on the PA turnpike during a holiday weekend and got a flat , they were open on the holiday and serviced my vehicle the first thing in the morning. I was able to make it home that day w/out missing additional work.
5/ 5stars
by  
on May 31, 2015
Called to get a same day oil change and was told to bring the car over. Fast service and great price! Will definitely be back.
5/ 5stars
by  
on May 25, 2015
I had the lifetime allignment deal on my previous car and if I installed new suspension, steering components, tires, or felt my car pull I would take it to any Firestone and get it aligned. With the price of a single alignment it adds up quick, so spending the money on the lifetime alignment saves money by letting me know when components are worn so I can replace the part and keep my tires tracking straight. This saves money on tires and saves money at the pump.
5/ 5stars
by  
on April 26, 2015
Because of time restraints we could not get part needed and they really tried. But now I know what is the problem.
5/ 5stars
by  
on April 19, 2015
The service was great. Replaced tires along with inspection.
5/ 5stars
by  
on April 13, 2015
My family and I take all of our vehicles to Firestone - the service is exceptional and the staff is friendly, yet professional.
5/ 5stars
by  
on February 18, 2015
I Love their service, I'm making an appointment for this week!
5/ 5stars
by  
on February 4, 2015
I have been a customer here for almost 2 years or so and every experience has been pleasant and enjoyable. No matter what issues I have had, they have always been so eager to help and very accommodating even if I have to change the scheduled appointment at short notice.
5/ 5stars
by  
on February 4, 2015
Great customer service. I have been going to this location for 20 years and never had a problem. Great techs.
5/ 5stars
by  
on February 4, 2015
Contrary to experiences I've had with a number of other auto service dealers throughout my adult life, my Firestone dealership on the Carlisle Pike in Mechanicsburg, PA is Top Notch. Every time I've had anything done with my vehicles there, the personnel were competent,knowledgeable, friendly and professional and the prices were reasonable.
5/ 5stars
by  
on February 3, 2015
I received 5 free oil changes to this location through a silent auction. That was my only reason for going. Each time I went they were polite, professional and most importantly....they were Friendly. I decided to have alot of needed maintence done on my grand Cherokee and chose them because of the past experiences. I have not and will not use my former auto place again as the team at this location won my patronage through there excellent service
5/ 5stars
by  
on February 3, 2015
I recently separated from my husband of 23+ years and moved to a new community. My husband had always taken care of the cars and mechanical issues, so I felt vulnerable and anxious when I had to get the car inspected and the oil changed all on my own. The service staff at the Mechanicsburg facility have put most of my anxious fears to rest with their professionalism, openness, and willingness to make things as easy and painless as possible. When my car was diagnosed with a catastrophic oil leak they could have charged big money to repair, they instead recommended it might be time for a different car, and talked me through how to go about finding the right one at a reasonable price. I am a confirmed fan and expect to be a long-time customer.
5/ 5stars
by  
on February 2, 2015
My whole family takes our cars to Firestone. Great customer service, great work on our cars.
4/ 5stars
by  
on February 2, 2015
The last service I had at Firestone was an oil chg. the service was prompt, courteous, and was quality work. Pricing was competitive.
5/ 5stars
by  
on January 26, 2015
We have been customers of this Mechanicsburg location for more than 20 years. We have found your associates to be available, cheerful, and competent. Always offering an estimate, which is honored. Always calling to ask before adding any work beyond the estimate. You are, of course, a national chain but it feels like we are dealing with a locally owned and operated shop. One very important service you automatically provide is the data base record of all the service that has been performed. I can ask, as an example, "what was the mileage when we put tires on the Chrysler?", and the data is there immediately. Thank You.
5/ 5stars
by  
on January 25, 2015
Been going to this facility for 25 years. I have always been treated well and my vehicles are well maintained by the technicians. I have averaged over 250,00 miles on my vehicles and I attribute that to the Firestone services they have received. I wouldn't consider going any where else.
5/ 5stars
by  
on January 24, 2015
inspection and service for older car with high mileage
4/ 5stars
by  
on January 23, 2015
I have used Firestone's services for over 15 years. Managers and mechanics have been excellent maintaining our two or three vehicles. Unfortunately, costs are now about 15% higher than private repair shops, forcing me to use another garage for major repairs.
5/ 5stars
by  
on January 23, 2015
Have had numerous oil changes and services done to my cars.

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