Car Tires And Services At 700 N 2nd St: Firestone Complete Auto Care In Harrisburg

Welcome to Firestone Complete Auto Care at 700 N 2nd St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun9a-4p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
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Store #23728 Managed by Floyd-douglas Simpson

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll check fluid levels, wipers, belts, and more. Plus, we're committed to giving you the best service possible, at unbeatable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.8 of 5) - 63 Reviews
1/ 5stars
by  
on February 5, 2019
Due to improper record keeping on the services conducted on my car I was given incorrect advice on the parts I needed to pay for replacement. The part was covered under warranty; however, I was told I needed to pay for removal and replacement of the part. Luckily I kept my own records and knew the part was covered under warranty.
5/ 5stars
by  
on December 3, 2018
The staff is very efficient, concerned and engaged with the customer. Morgan, John, Jake, and Maddie are excellent and an attribute to this company. They know my time is valuable but my safety is their first concern. They explain things in layman's terms, and do not talk down to you like other service companies I've been to. Especially when you're a woman and dealing with a car. Thank you Firestone on 2nd Street and your staff. I do tell everyone I know where they should go to get their car fixed after hearing some of their horror stories.
5/ 5stars
by  
on November 24, 2018
5/ 5stars
by  
on November 1, 2018
I was able to get a same day appointment when the last day the month for state and emissions inspection’s and my car was done in less than two hours. I’ve also been to this shop for tires! They are always friendly, honest, and reliable!
2/ 5stars
by  
on June 8, 2018
THE TWO DISCOUNTS FOR OVER $500 SERVICE PURCHASE ARE A GIMMICK.
5/ 5stars
by  
on April 15, 2018
Tire manager very knowledgeable, explained what the technician had done and what had found. Advise me of my tire issues and notified me of a great deal
5/ 5stars
by  
on December 7, 2017
Asked for a veteran's discount and received it. Nice.
5/ 5stars
by  
on October 3, 2017
Made an appointment dropped off vehicle was called and informed on some issues (brake pads and battery life and wiper blades worn. Staff was very friendly and the work was completed in a timely manner. Thank you guys
5/ 5stars
by  
on September 27, 2017
Identified issue quickly! Fast service
5/ 5stars
by  
on August 12, 2017
All I can say is that I won't buy tires nowhere else. Best customer service and didn't make me feel like I had to buy right away. He told me when I was ready to come and they price match as well.
5/ 5stars
by  
on March 5, 2017
Great expirence over all.
5/ 5stars
by  
on March 3, 2017
Love this place!! When I leave I feel that my vehicle is safer and more reliable than it was when I came in. The staff is professional, friendly, they take the time to listen to your concerns, evaluate your vehicle and provide you with options that fit your needs and vehicle safety. The staff here are genuine, and run a solid auto center
5/ 5stars
by  
on March 3, 2017
Rob and Doug are always a pleasure to work with. They provide honest and prompt service and never disappoint.
5/ 5stars
by  
on November 16, 2016
Doug is the man!
5/ 5stars
by  
on October 11, 2016
Rob Zinsmeister is very knowledgeable and he takes the time to explain what repairs are needed on your vehicle as well as holding to his word when the vehicle will be finished. I would definitely recommend this Firestone location because of Rob and the technicians repairing your vehicle properly the first time it's brought in!
5/ 5stars
by  
on September 10, 2016
Had to come here again, (tires on car were worse than I realized). As always, quick, competent & accommodating. Doug, Rob, and the rest were as professional as always.
5/ 5stars
by  
on August 29, 2016
No complaint about the service or customer service. However I was really disappointed to learn during my last scheduled service that Richard and Tom had been relocated. I have been using this location for my cars for many years. Richard, Tom and Rob-and the entire team-were the reason! I am grateful to all of them for their candor and quality service on my vehicles through the years. Richard and Tom should not have been moved. Sadly a decision made by someone at the company who didn't take the time to understand how integral Richard and Tom were to the local brand.
5/ 5stars
by  
on August 23, 2016
Rob, and the whole crew, are always terrific - helpful, fair, informative and professional. This service station is a true gem, and I feel lucky to have found it right in Harrisburg!
5/ 5stars
by  
on August 14, 2016
Our family has 5 vehicles that we bring to Firestone on 2nd Street in Harrisburg. It is the Staff that work there that make us want to continually return. During our last visit, we learned that Richard and Thomas were relocated. That was disappointing as Rob, Richard and Thomas make a good team. We were always happy to know that any of them would be there when we needed them. We are so thankful for Rob. He has been tremendous to us over the years. Why do companies continue to mess up a good thing?
5/ 5stars
by  
on May 12, 2016
Work was done correctly and completed quickly.
5/ 5stars
by  
on December 21, 2015
Friendly service. They rotated my tires for free after changing my oil. Also, I have gone here twice before and they have put air in my tires for free.
5/ 5stars
by  
on December 16, 2015
Utilized this location for the Annual PA State Safety and Emissions Inspection. Received fast service. The customer service and professionalism of Robert and the rest of the staff is to be commended. They take the anxiety away from vehicle inspection.
5/ 5stars
by  
on December 16, 2015
Richard, Tom, and Rob always take awesome care of us and our vehicle!
5/ 5stars
by  
on December 15, 2015
Each visit to Firestone has been a model for the way a car care center should run. Staff is courteous, the facility is clean, work estimates never exceed time or budget and sales are advised but not pushed.
5/ 5stars
by  
on December 7, 2015
We have taken our vehicles to other shops and always end up back here. Quick cutoius service. They take the time to explain the repairs and make sure you are informed throughout the repair process.
5/ 5stars
by  
on November 3, 2015
My tire was losing air on my way to work which is 60 miles from my home. I made an appointment online and when I arrived they took my car right in and were able to get me a new tire and out the door in an hour. They were friendly and helpful.
5/ 5stars
by  
on November 2, 2015
I used them last Friday and I'm so thankful that they could help me out.
5/ 5stars
by  
on October 20, 2015
I busted my tires and needed a quick fix, the gentlemen at Firestone helped me out immediately! I have no knowledge of anything to do with cars but the gentlemen I spoke with were informative, comforting, and made me feel like I was talking to my dad or older brother. They walked me through the whole process and kept in touch to update me on the cost of the service.
5/ 5stars
by  
on September 2, 2015
I have lived here since 1989. By far, this Firestone service center is the best garage I have ever taken my car here in PA or elsewhere. The quality of the management team should be studied by Firestone and used as a model for other stores.
5/ 5stars
by  
on August 11, 2015
Firestone fitted my oil change into their schedule the same day, gave me a discount for opening a charge account, told me what service check was due next, and gave me a perk for my next oil change. I couldn't get into my dealership for three weeks! Thanks guys!
5/ 5stars
by  
on August 10, 2015
Very professional and courteous and everything was done in a timely manner.
1/ 5stars
by  
on July 21, 2015
I went there to fix my flat tire and eventually replaced it as suggested by the technician. The technician forgot to put the donut tire in my trunk and after replacing tire they did not even check the tire pressure, one of the tires was visibly low in pressure. Upon reporting the issue the technician didn't even put the tire in place and I had to do that on my own. Very un professional and poor service. This is the first time I visited them and will never visit again in my life.
5/ 5stars
by  
on July 19, 2015
This past week I needed some maintenance work on my car. Although I thought I was taking good care of my car, the guys gave it a good looking over and found that there were several things I had neglected to have done. Rich sat down with me and explained everything I needed to have done and then gave me a pamphlet to take home and review later. These guys are the best. They are so patient and kind especially with those of us that are not familiar with the auto repair "lingo". They made me feel as though I could ask any question and they had the answer. Thanks guys...I'll be back soon!
5/ 5stars
by  
on July 10, 2015
The location in downtown Harrisburg took me on a very expedited basis, and I really appreciate it. Thanks for getting me back on the road so soon.
5/ 5stars
by  
on July 1, 2015
Feel confident that you are in the best hands with this Firestone shop. They will quickly earn your trust with their recommendations and prices.
5/ 5stars
by  
on June 28, 2015
Awesome experience! It was pouring down rain and my drivers side wiper stopped working! I went to firestone on 2nd street in Harrisburg pa and from the moment I pulled in I was given the best customer service that I've ever received! They ordered the part that was needed and while I waited I felt like I was home because of all the positive energy. I ws s in and out within a hour. Recommend this store to everyone!
5/ 5stars
by  
on June 23, 2015
The entire process from start to finish was perfect. I stopped in without an appointment on my way to work, they said they could get me in. They provided knowledgeable information about the tires that would be best for me. They prorated my old tires and I was given a credit on my new tire purchase. It was overall excellent.
5/ 5stars
by  
on June 14, 2015
I was traveling through and had a tire go bad, they went out of their way to get me back on the road in an extremely timely manner! Dave is the man!
5/ 5stars
by  
on June 3, 2015
These guys are amazing they explain everything to u and they wont take advantage of you. I won't go anywhere else and now I have family and friends that go to Firestone now and they said that they wish they came here from the beginning. They r truly trustful !
5/ 5stars
by  
on June 3, 2015
We were visiting Gettysburg from out of town and on the way back to Philly found a big screw in a tire. They helped us find them and they took care of it right away just before they closed for the day.
5/ 5stars
by  
on June 2, 2015
Friendly, professional, trustworthy, and knowledgeable team. I value the honesty and quick, quality service that I consistently receive via The Firestone at 700 N. 2nd St., Harrisburg, PA 17102. Thank you team 2nd Street.
5/ 5stars
by  
on June 2, 2015
i could not have been treated any better! Service technician at desk went far beyond the call of duty! Will make this location my permanent service stop when in town!
4/ 5stars
by  
on May 20, 2015
Great diagnosis service concern for my plight, helping me get home, & follow up.
5/ 5stars
by  
on May 17, 2015
I have used them many times and have always been happy with the results. They give me all the information I need to make decisions.
5/ 5stars
by  
on May 13, 2015
Only do needed work and then tell me what should be done at upcoming visits and then they do it
4/ 5stars
by  
on May 13, 2015
I always feel I am getting only the work I need and sound advice for future maintenance
5/ 5stars
by  
on May 6, 2015
I always purchase my tires at this location. They are helpful, friendly, and my tires are great.
5/ 5stars
by  
on May 4, 2015
Dropped it off and they had it done exactly when they said they would.
5/ 5stars
by  
on April 25, 2015
These guys are honest and to the point so I stick with them.
5/ 5stars
by  
on March 7, 2015
The guys are great and have always been there for me and my cars. They have never let me down. Rich and Tom, et al
5/ 5stars
by  
on February 26, 2015
The Firestone guys treated me with courtesy and respect. Made me feel that my job (oil change and tire rotation) was important to them and provided guidance on other conditions they saw while performing my work. Great experience. Thank you.
4/ 5stars
by  
on February 3, 2015
My husband and I keep coming back because we trust the people who work at the Harrisburg location.
5/ 5stars
by  
on February 2, 2015
I have used the North Street in Harrisburg, Pa for many years and the skills, knowledge and service has always been great!
5/ 5stars
by  
on February 2, 2015
I'm always impressed by the service present at this location, Rob is the most friendly and knowledgeable Firestone employee, and is backed by some of the best managers and automotive techs in the business! The work is always done very promptly and it's even better when I schedule an appt.
5/ 5stars
by  
on January 27, 2015
Every time I rely on Firestone, Harrisburg I receive great service. When they schedule you they ask about convenient times. When they evaluate your car, they always call first to ask permission for repairs. The prise is always the quoted price. no suprises. Professional and pleasant all around.
5/ 5stars
by  
on January 25, 2015
I've never had any issues with services provided for me.
5/ 5stars
by  
on January 25, 2015
Had issues with my vehicle and am currently unemployed. They worked with me and also worked with me being underemployed the past few years.
5/ 5stars
by  
on January 25, 2015
I have used Firestone in Harrisburg for the three years I have lived in Harrisburg. I have always found them reliable, fairly priced, and prompt in providing service. I would recommend them to others, and have done so.
5/ 5stars
by  
on January 24, 2015
This is truly the service center people dream about having. Richard runs a tight ship. Frankly, I think this should be held up as a model for all Firestone service centers. I have been coming here for two decades. Even though a competitor is a stone's throw from my office, I can't think of anyone other than the Firestone Second Street Harrisburg location as to where I'd take my car.
5/ 5stars
by  
on January 24, 2015
I always go there. It's convenient, friendly, and great customer service.
5/ 5stars
by  
on January 24, 2015
I work 2 blocks away. After work I noticed my rear tire was mostly flat and I had a meeting at 7 that night. I dropped in at Firestone in Harrisburg 30 minutes before they closed to ask if they can patch it. I didn't know what my answer would be but with a smile they said, "absolutely." They took the car in right away and had me back on the road by a little after 6. They have definitely earned a loyal customer and I will always recommend Rich and his team at firestone in Harrisburg.
5/ 5stars
by  
on January 23, 2015
I've been a customer for more than 10 years and have been pleased with the courteous staff and consistent, high-quality work they perform.
5/ 5stars
by  
on January 23, 2015
These guys are awesome. They are customer focused, reliable and friendly. I'm glad I decided to start coming here. I couldn't possibly ask for more.

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