Car Tires And Services At 208 W Orange St: Firestone Complete Auto Care In Lancaster

Come in to your nearest Firestone Complete Auto Care at 208 W Orange St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-4p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #1333 Managed by Michael Decillis

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll inspect oil level, steering, hoses, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (717) 553-1649.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 30 Reviews
5/ 5stars
by  
on September 26, 2018
Quick service and great customer service!
5/ 5stars
by  
on February 23, 2018
I trust the technicians and the store manager 100% to provide prompt, courteous, and stellar service every single time I need a vehicle repair. Jonathan, my technician, and Michael, the store manager exceeded my expectations. I have complete confidence that the repair was done correctly. I will not take my vehicle to any other Firestone (or another repair shop for that matter) as long as Michael is the manager, leading a fantastic team of technicians.
5/ 5stars
by  
on September 2, 2017
Excellent technician service and outstanding customer service
5/ 5stars
by  
on August 2, 2017
Tim and the team at the Orange St. store are terrific to deal with and have always met or exceeded my expectations. I can always count on an honest assessment of repairs and quality workmanship.
5/ 5stars
by  
on July 5, 2017
Awsome They made my day by going the extra mile the price was unpoint great discount
5/ 5stars
by  
on June 2, 2017
This is my go-to place for car service. The staff is also friendly and very honest with service. They are timely with service and have always taken me before my appointment time if I arrive early. I always recommend this place!
5/ 5stars
by  
on May 23, 2017
Excellent customer service friend and kind.
5/ 5stars
by  
on May 15, 2017
Great service! Professional and personable.
5/ 5stars
by  
on May 14, 2017
The service advisor gives trustworthy advice to keep our vehicles in good condition. Will not push unnecessary services. Explains in detail the options available to us.
5/ 5stars
by  
on June 16, 2016
First off, I scheduled my appointment online. Minutes later, Jordan the second-level Manager, called me to confirm my appointment and gain a better understanding of exactly what it was I wanted to accomplish. I could tell he was a genuine everyday kind of guy, which makes it very easy for anyone to gain their trust. Unfortunately, I had to cancel my appointment due to fraud on my account. When I called in to reschedule, Tim, the store manager expressed a genuine concern for my situation and was very empathetic. That's not something you see everyday. This only made me want to reschedule my appointment with them even more. Once I actually arrived to the store to drop my car off, I was greeted by Mike, the Sales Associate. He confirmed my appointment and re-verified my appointment and the needs of my vehicle. Jordan came over and greeted me and reassured me that everything would be taken care of and all of my needs would be met. He even, prematurely, apologized for his absence as he was not going to be Woking the day of my appointment. All the more personable, which showed to me a genuine regard to my experience as a customer. The next day my car was being serviced, it was completed within an hour. I didn't pick my vehicle up until after work, which was great because the store hours fit my work schedule. I finally met Tim the store manager in person and we spoke of several recommendations for my vehicle to pass its inspection. Even a problem that I had been having with my car, they didn't even double charge me to look over my car again! That helps a lot to NOT be double charged. When I did drive my car, the issue was solved. The pesky noise my car had been making was solved! So now, I had already set up my second appointment, which is tomorrow morning, but I can't wait to let them know that they solved a problem that really was my number one priority! And they did it, without even knowing that the problem was solved. Now I can drive with confidence and not embarrassment. Lol. First time, and they just completely wowed me. And I dont work for them. Lol. I'm not getting paid for this. This is real. I'm real. Anybody that wants to get there car fixed, please go to these guys. I don't know about the other locations but the team at located on Orange Street, Tim, Jordan, and Mike... Those are the guys you should listen to. Trust me! It's worth it.
5/ 5stars
by  
on May 11, 2016
Tim and the staff are always friendly and professional. I have been going here since I was 16 and still the best place to go for auto repair.
5/ 5stars
by  
on December 16, 2015
Ive been going to Firestone on Orange st for the past 10 years and Ive never been disappointed with the service or prices!! I recommend this place to all my family and friends that own a car!! Download their mobile app and get coupons for any service and schedule your appointment for a time thats convenient for you!! And theyre open on Sundays now which makes it even better!!
2/ 5stars
by  
on October 23, 2015
After over $1400 spent between tires, brakes, wheel bearings, and Abs sensor. My Cadillac then left me stranded. Which it had never done. Got starter replaced. Again got car back and it is not acting like it ever did. Takes a long time to start and took it back as it was fine until we had all this work done. Nearly impossible for me to now mysteriously need a fuel pump. And an estimate of another $1100 dollars. Sent my car in for basic repairs and will now take to a different garage to have them see what was messed up from having basic stuff done to now a car that will barely start, making noises and seems to have aged 10 years in the past week from the work done. This Cadillac has great sentimental value as it was inherited from 84 year old grandfather. Very very unhappy and disappointed in the fact that my car was returned in this condition. Only positive in whole experience was Tim the manager but even that won't make me return or recommend to anyone.
5/ 5stars
by  
on October 5, 2015
I love everything about this place. They do great work, and I am always in and out.
4/ 5stars
by  
on September 19, 2015
Great job on the oil changIng. I did not have to wait to long very happy.
4/ 5stars
by  
on August 6, 2015
People were courteous and helpful. I would recommend to others.
5/ 5stars
by  
on July 6, 2015
We've Been with Firestone for a number of years now, and they always do a great job. They're friendly and always take the time to explain things in terms I can understand. I put the charges on the Firestone credit card, and get a lot of discounts /coupons with it. I find it a big help !
5/ 5stars
by  
on March 9, 2015
We both have used Firestone on Orange St. and have been very satisfied with the service, the job, and the price. They discuss alternatives, give lots of information and don't pressure us into a certain decision. They keep the welfare of the customer and the car in balance. They are excellent and knowledgeable.
5/ 5stars
by  
on February 27, 2015
Firestone is always there for us...attention to detail is always given...our records are complete and the service is fast and guaranteed. What more could one WANT
5/ 5stars
by  
on February 27, 2015
Unexpected dead battery had me in a tough situation. I own a business and have to get my delivery truck on the road. I called Tim and he took care of me in between other customers. They were very busy that day but he saw to it that I was back on the road within 30 minutes. It was greatly appreciated.
3/ 5stars
by  
on February 26, 2015
I've been with them for years and they are reliable.
5/ 5stars
by  
on February 26, 2015
The best part with Firestone is easy scheduling. I can always stop for a quick service without an appointment and even bigger repairs will be scheduled within a day or two. There has never been a problem getting inspections done at the last minute.
5/ 5stars
by  
on February 4, 2015
needed a oil change before our trip to new york,they took me in and i was out in no time.fast service.
5/ 5stars
by  
on February 3, 2015
Made appointment for an oil change. Firestone treated me very professional. Fast service. I highly recommend!
5/ 5stars
by  
on February 2, 2015
They are honest and professional. We have all our vehicles serviced and inspected here.
1/ 5stars
by  
on February 1, 2015
In the past I was very pleased with Firestone on Orange St in Lancaster, PA. Since August I had two frustrating and disappointing experiences there. The customer service was poor and the repair work and parts were faulty. I will not use Firestone on Orange St in Lancaster again.
5/ 5stars
by  
on January 30, 2015
WHERE EVER I LIVED I LOOKED FOR A FIRESTONE TO TAKE CARE OF MY CAR. SINCE 1988 THE FIRESTONE ON ORANGE STREET HAS TAKEN CARE OF MY CARS, I THINK THAT SAYS IT ALL.
5/ 5stars
by  
on January 24, 2015
This Firestone Store always gets things done in the time they promise, provide great service and has always treated me well.
5/ 5stars
by  
on January 24, 2015
I liked the way Brian showed me the play in the tie rod ends. He also did a under the Toyota van inspection and reviewed the issues. I like details like this. It is hard to get this at a Toyota dealership as they do not seem to want the customer to talk to the mechanics.
5/ 5stars
by  
on January 23, 2015
I have had my car serviced at the Firestone store in Downtown Lancaster for many years. The staff is trustworthy, knowledgeable and efficient, and I would highly recommend this store for auto service and tire needs.

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone