Car Repairs And Tires At 1250 36th Ave Nw From Your Norman Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 1250 36th Ave Nw! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1250 36th Ave Nw
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #10405 Managed by Jason Mcdonald

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can perform a free courtesy check. We'll examine oil level, steering, belts, and more. Additionally, we're devoted to giving you the best service possible, at unbeatable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or plan your appointment online or by calling (405) 253-4121.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 46 Reviews
1/ 5stars
by  
on September 19, 2018
Actually trusted these guys for the last 2 years. On my last visit, flat out lied to my face. I will never be back!
5/ 5stars
by  
on June 10, 2018
Friendly, courteous, knowledgeable service by the team at 36th NW, in Norman, OK. They come highly recommended!
5/ 5stars
by  
on January 5, 2018
The best
5/ 5stars
by  
on February 27, 2017
If you live in Norman, OK you should be aware that this Firestone is an honest and hard working group. They keep the customer in mind and if you shop the internet you can find coupons that are highly competitive as well as timely. Drop it off and they call you on your cell when ready. The Firestone App I use on my phone keeps track of all service, the mileage when performed, and the amount spent on the service. They do advise you if there appears to be something that appears to need service on a free check they provide. They took care of my 85-year-old mother while I was in Texas and I see no discrepancies in charges to her or work done unnecessarily. I don't know why some places try to stick it to women and the elderly on vehicle repairs but it does happen - IT DOES NOT HAPPEN AT THIS FIRESTONE!
5/ 5stars
by  
on December 4, 2016
Amazing customer service. They treat you with the respect that a person deserves. They explain things in very good detail. And don't talk down to you if you don't understand. The quality of the work is amazing.
5/ 5stars
by  
on November 4, 2016
Have you ever called a store just before closing ... I'll bet they don't answer, unless its Firestone in Norman! I called the store 15 min before closing ... explained I was on the highway and losing air pressure. Mgr Austin pulled up my warranty info and had the shop & paperwork ready when we arrived minutes before closing. Mr Austin stayed as his staff was saying good night and leaving. The manager fixed our puncture and had us back on our way about 30 min later ... He definitely went above and beyond the call of duty even though his daughter was performing at the football half time. He said no problem he could still make it but would have to skip the trip home to get cleaned up.
5/ 5stars
by  
on September 28, 2016
Excellent experience with my first time using firestone. I do think you should have a program to reward customers who refer customers to firestone. The reason I chose firestone was because my co worker told me about you. She gave you all an excellent rating to me. I think a free oil change or something would be an awesome reward for customers referring. I was not disappointed at all. When checking in that would be a good question to ask. Then the name of your current customer could be given.
5/ 5stars
by  
on August 26, 2016
Ken West is the most trustworthy man i have dealt with when it comes to car repairs. I have been extremely satisfied with the work done on my truck and my daughters cars that he has taken care of for us! Thanks Ken!
5/ 5stars
by  
on July 21, 2016
Fixed what had to be fixed and explained in detail what needed to be fixed. When I said that I could do some of the work myself, I was not pressured into trying to get it done there. Very friendly, knowledgeable and not pushy. I appreciate the work they did.
5/ 5stars
by  
on July 15, 2016
It was a very pleasant experience and Jason was very helpful.
5/ 5stars
by  
on June 30, 2016
Prompt, efficient service as always.
5/ 5stars
by  
on December 9, 2015
I purchased four new tires and an alignment for my Lincoln Town Car today (Dec 9, 2015) at Firestone Complete Auto Care on NW 36th in Norman, OK. My first time to do any business with Firestone. I am very impressed with all of the service and friendliness of employees. Very impressed with Jason the manager and his honesty and thoroughness. All work was completed in a timely manner. I will be a Firestone customer from now on.
5/ 5stars
by  
on December 8, 2015
Since 2007, when a trusted friend recommended that I go to the Firestone in Norman, OK at Robinson and 36th, I have found one of the few remaining world class customer service outlets. They STAND BY THEIR PRODUCTS, no matter what. Free flat fixes—totally reasonable prices on lifetime alignments and rotations—great salesmanship in guiding me REALISTICALLY on what will meet my needs. THEY DO NOT OVERSELL. EVER. My vehicle runs great EVERY time I bring it in—better than before I had the service(s). The services I most often get are oil changes, tire rotations, tire replacements, wheel alignments, new sets of tires, and flat repairs. I have a Toyota (which is a great vehicle that does not require much maintenance. In fact, I'm on my 7th Toy). However! Having Firestone as my maintenance crew keeps the value of my vehicles higher than they ordinarily would be. I sold a used Toyota truck for 66% of its original price and it was 12 years used!!!! I attribute most of this to the maintenance care that truck received.
5/ 5stars
by  
on December 1, 2015
I went in to have my rear tires replaced and take advantage of their free alignment check coupon. I'm glad I did because they found something wrong with a part and was able to find it online half the price that it was normally sold at retail. That was kind and considerate, especially during holidays where money is already tight.
1/ 5stars
by  
on November 30, 2015
This location will not honor Firestone coupon. They are quick but save money and go to the other location.
5/ 5stars
by  
on November 19, 2015
Once again another great service at this location! They are all so friendly each time!
5/ 5stars
by  
on November 18, 2015
They are understaffed but hard working guys all around!
5/ 5stars
by  
on November 9, 2015
Quick and quality service again! Went beyond the call of duty!
5/ 5stars
by  
on November 5, 2015
Got my oil changed and tires rotated a couple of weeks ago. They offered prompt and friendly service.
5/ 5stars
by  
on October 20, 2015
I went in with a low tire and they were prompt and extremely helpful.
5/ 5stars
by  
on October 17, 2015
Austin went over all issues, explained cost, and scheduled appointment. Everyone is always so nice. Jason entertained me while I waited. The new remodel is comfy for customers.
1/ 5stars
by  
on August 23, 2015
Jason was one of the rudest and unprofessional person I met. The manager that help me the day before was great and he setup my appointment and made me want to return. But the day of my appointment Jason made me feel beneath him, as if the services I requested didn't matter, and made me never want to return again. They were very inconsiderate of me and my time
5/ 5stars
by  
on August 11, 2015
They provided wonderful service, they were friendly and very prompt.
5/ 5stars
by  
on June 15, 2015
I had them work on my brakes and do an oil job. The service was excellent and the staff were all friendly.
5/ 5stars
by  
on May 23, 2015
I'm always impressed and grateful with my experiences! They have excellent customer service, and quality workmanship from the mechanics. The owner is more interested in being a man of integrity than taking his customers money!! They have updated equipment to do they jobs, the environment is clean, and the mechanics along with the office area appear to be glad to be at work.
5/ 5stars
by  
on May 17, 2015
Great experience ! Helped me make a wise decision on my purchase!
4/ 5stars
by  
on May 13, 2015
My car was running hot and although the thermostat was replaced it would still run hot after a couple of days. After several visits they found a plastic part had a crack in it that was making the overflow fluid run out, thus with no antifreeze the car ran hot. They replaced the item and only chrgd for the part...(although it involved additional labor) their aim was to please and not recharge from the original amount I paid. I love these guys! Firestone on 36th & Robinson...you rock!!!!!!!
5/ 5stars
by  
on May 8, 2015
Austin was very helpful, friendly, and had excellent customer service. It started to rain and Austin was kind enough to walk us to our car with an Umbrella. We were fully satisfied with the work done to our car.
5/ 5stars
by  
on May 8, 2015
They repaired my AC compressor and the tech thoroughly explained the process and took the time to answer my questions. They helped me procure the part at $400 less than what it costs directly through the manufacture.
5/ 5stars
by  
on May 2, 2015
Every time I take my car in I always get great service first friendly they explain things to me and it's always been a decent price Firestone is definitely where I would take my car and I recommend it to everyone
5/ 5stars
by  
on April 23, 2015
Jamie and his team have worked on my vehicles for many years. Accommodating and great service
5/ 5stars
by  
on April 18, 2015
We've been going to our neighborhood Firestone for 13 years and always have great service.
5/ 5stars
by  
on March 1, 2015
I have been using this store for about 10 months for my company truck and they always get me right in and out quickly. They are always friendly and keep me informed.
5/ 5stars
by  
on February 28, 2015
They took great care and diligence with my classic car-it runs and starts the best it ever has!
5/ 5stars
by  
on February 24, 2015
I've been a loyal customer for 10 yrs. they're part of the reason my last vehicle was able to hit 300k miles
3/ 5stars
by  
on February 15, 2015
Jamie does a wonderful job at helping me and my family every time we have car trouble and have stayed loyal to this Firestone for years bc of him. I won't deal with the other employee who manages when Jamie is gone, I have had bad experience
5/ 5stars
by  
on February 6, 2015
They did a great job checking everything on my vehicle.
5/ 5stars
by  
on February 3, 2015
The staff is always helpful and they provide fabulous service. I have 4 vehicles to maintain and they make it easy and convenient.
5/ 5stars
by  
on February 2, 2015
this is the second time i have tried to send this report, the 1st one was to short, i am glad that the store has very good service to make up for putting up this. always get super service from jason and his top line crew.
5/ 5stars
by  
on February 1, 2015
They take care of all three of my cars, oil, tires, battery, everything.
1/ 5stars
by  
on February 1, 2015
Purchased tires in this store earlier and was told they came with lifetime rotation and balancing. Made an appointment to have my oil changed and the rotation and balancing. The oil change was completed and no other service was done.
5/ 5stars
by  
on January 27, 2015
I am happy to get thing done my car when time is needed for service
5/ 5stars
by  
on January 23, 2015
I always go to Firestone in Norman when I need work done on my car. The service at this location is great and I always feel like I get a fair deal on the work.
5/ 5stars
by  
on January 23, 2015
They have always gone above and beyond to give me great service
4/ 5stars
by  
on January 23, 2015
Quality auto care and managers really care about your experience.
5/ 5stars
by  
on January 23, 2015
Everyone at Firestone is super nice, and get everything done well.

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