Firestone Complete Auto Care: Your Source For Tires And Repairs At 10615 S May Ave In Oklahoma City

Come in to your nearest Firestone Complete Auto Care at 10615 S May Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

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Store #358047 Managed by Ernest Turner

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check fluid levels, headlights, belts, and more. Additionally, we're dedicated to offering the most consistent service on the market, all at great prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.3 of 5) - 40 Reviews
    5/ 5stars
    by  
    on March 19, 2019
    Ernest is incredible! I will always stay loyal to Firestone at this location because of him. He is trustworthy and knowledgeable and he makes you feel valued. Heidi is great as well. Very helpful, professional, and knowledgeable. They are always fast and communicate with you throughout any process you are doing. Mi don’t know the technicians who did the work by name, but I can tell you that the quality of work is A++ my truck is in great alignment and my tires look awesome.
    5/ 5stars
    by  
    on January 25, 2019
    Connor was awesome!!! He took the time to explain everything to me with my selection of tires. He was courteous and polite at every interaction!
    5/ 5stars
    by  
    on January 16, 2019
    I had an awesome experience they are very patient and understanding of letting you decide what you want to do they are very good at explaining they know their job and they're very considerate great customer service always Pleasant no matter what time you go in and who is in there they're always very courteous and pleasant
    5/ 5stars
    by  
    on November 11, 2018
    I really enjoyed the speedy service on my tires and alignment check. I also obtained a courtesy check. These professionals know what they are doing and my car has been running great ever since! I will highly recommend going to Firestone for your Automotive needs. I did and I am glad that I did. Thank you Firestone for being in such great business!
    4/ 5stars
    by  
    on June 1, 2018
    Don’t trust Ernest in any way Thanks god for Heather Earnest thinks he should be able tell me what he will do to my car or not do Ihve 35 years in the business and he thinks it’s ok for him to play god
    5/ 5stars
    by  
    on December 12, 2017
    I have had Firestone store at 106th and S. May in OKC working on all my vehicles since it opened. I have always had great service from everyone there, but this incident Heather went above and beyond what was expected. Sat evening, I had car trouble and the car had just past the warranty period so I had it towed to the Firestone store. I called them knowing that they would be closed by the time the car would arrive. I talked to Heather and told her what happened and she told me that no one would be able to look at it until Monday. On Monday morning Heather called me and told me they were working on it. Later she called me and told me what they found and was looking for the part needed. The est. was $230 plus parts. I told her to go ahead and fix it and I trust them to do the job right. She told me that they were having problems finding the part but they would try and have it done for me before closing. About 4PM Heather called again said the car was ready and was $133 total. Heather kept me informed and actually came in way under the est. How many times does that happen? Thanks to Ernest and his entire team
    5/ 5stars
    by  
    on July 14, 2017
    Earnest at the front is amazing! Fantastic customer service!! Not only to me, but to every customer who walked in or called. All services on my vehicle were explained thoroughly. And the cost is much more reasonable than going to the dealership. I've been coming to this location for a few years now. Along the way I have convinced my parents and my husband to start going here. We've all had great experiences. Highly recommend!
    5/ 5stars
    by  
    on January 4, 2017
    Earnest and Chad are dedicated to excellent customer service.
    1/ 5stars
    by  
    on November 21, 2016
    I had them put new rear break drums and pads on my truck. After a short trip on the interstate I noticed my brakes weren't stopping. I went back to the Firestone store and the master cylinder primary side was empty of fluid. Good thing the secondary cylinder still had some fluid in it. The technician said the right rear wheel cylinder was leaking fluid. He tightened the bolt and added fluid and bled the brakes again and test drove and said it should be ok. Let's hope so. If it leaks out again I might not be so lucky.
    5/ 5stars
    by  
    on June 4, 2016
    Excellent team, excellent work and treats your vehicle as if it were their own.
    5/ 5stars
    by  
    on May 2, 2016
    The car dealership where I purchased my truck from stated that I need to get new brakes all the way around and that it was going to cost me over $500. I took my truck to Firestone and they did a service check and found that I had plenty of brake pads left all the way around. They also told me why I was having trouble with my battery and fixed it. They could have chosen to tell me my brakes were bad to get more money but they told me the truth. I will be having my vehicle serviced at Firestone from now on. The sales manager did a tremendous job and I appreciate the honesty.
    5/ 5stars
    by  
    on April 28, 2016
    I had a great experience and always take my car to see Tommy Jarman no matter what location he is at. He is a great asset to your company.
    5/ 5stars
    by  
    on December 6, 2015
    We bought 2 new tires Love doing business on 104 and May. We will always go back!!!!
    5/ 5stars
    by  
    on November 3, 2015
    The service was great as was the associate who handled my service request and follow-up.
    5/ 5stars
    by  
    on October 29, 2015
    They answered my questions in a way I could understand, and provided options.
    4/ 5stars
    by  
    on October 25, 2015
    I used them a week ago. I always get very good response and support. They also told me about some defects in the car.
    5/ 5stars
    by  
    on October 24, 2015
    Preston and his team always provide great service.
    5/ 5stars
    by  
    on October 15, 2015
    I called ahead to see if they were busy. When I got there, my car went in immediately! I heard the staff acknowledging other customers. Staff was very respectful to them!
    5/ 5stars
    by  
    on October 13, 2015
    I visited Firestone Auto Complete last week, located on S May Ave, near 104 st in Oklahoma City, due to having a questionable auto battery. The team there tested and determined a cell was bad, and replaced it with an Interstate MTP within minutes after my arrival. I appreciate the quick quality service!
    5/ 5stars
    by  
    on October 8, 2015
    I used them before I went on a trip and they managed to get me in and out with new tires just in time. Thank you.
    5/ 5stars
    by  
    on September 20, 2015
    Brake master cylinder problem was taken care of quickly and professionally.
    5/ 5stars
    by  
    on September 17, 2015
    I have used this Firestone Center since they opened and they always provide excellent service.
    1/ 5stars
    by  
    on September 2, 2015
    Have had vehicle in several times for alignments. Everytime it is way out of adjustment. Bought brand new set of tires and had alignment done, it as always slipped out of alignment. Scheduled a follow up alignment, and told them I would drop it off early before work. When I dropped it off, 6:30 AM, there were no cards in the drop box to fill out, it was raining and there was an employee in the store, but did not come to door. I dropped the keys in, thinking they have all the info on the pickup, and would be able to put two and two together. That must have been more than they could handle. When I picked the vehicle up, was told they had no idea who's it was or what needed to be done because no card was filled out. I tried to explain that there were no cards to fill out, but they were too busy selling blinker fluid. It is ironic that the VIN number and tag number are on the paperwork from when I bough the tires. Should have made them take them back and gone to a locally owned tire shop.
    1/ 5stars
    by  
    on May 30, 2015
    Booked an appointment for an oil change, still had to wait almost an hour before they even brought my vehicle into the shop to start the work. Competitors offer 30minute oil change w/appointment, I will give them a try in the future.
    5/ 5stars
    by  
    on May 17, 2015
    I have been coming to this shop for 2 years. I have every confidence in the Team. Preston, Roy and Forest always take great care of my vehicles.
    1/ 5stars
    by  
    on May 8, 2015
    Went to fix just a flat tire, they couldn't do that, so they tried to sell me a tire I didn't need, couldn't remove spare from car, so I finally bought a tire just to leave after 2 hours of wasted time. Should have to to a smaller shop and fix my tire for 10 dollars. What a joke. I will not go back!
    5/ 5stars
    by  
    on May 3, 2015
    Could not be happier with the job they did and amount of time it took. Definately repeat customer
    2/ 5stars
    by  
    on April 17, 2015
    I took my Durango in for an issue with it pulling and loud noise the faster you go. It was explained that my ball joints needed replaced. $1100 later I still have the issue I originally had and when vehicle was brought back I was told that issue can't be fixed by them.
    5/ 5stars
    by  
    on March 14, 2015
    Been using their service since they opened the store at SW 104 and May Ave. Always fast and friendly.
    3/ 5stars
    by  
    on February 6, 2015
    I used them a few weeks ago and tried to schedule an appointment online and never heard back from them. When I called them later that week they scoffed at me that I would try to get an appt that late in the week. It was slightly ridiculous and has happened on multiple occasions. I also had my tire pressure checked on one occasion and they forgot to put the plugs back on. Besides scheduling problems the guys are really nice.
    1/ 5stars
    by  
    on February 6, 2015
    They have messed up my wife's car every time she has gone there. They spill oil all over the car so it drips in the driveway, or sometimes they do not replace the gasket so it leaks. When she takes it back they never seem to care about it. Horrible place and will never go back
    5/ 5stars
    by  
    on February 3, 2015
    My go to alignment place. I have never been wronged by Firestone.
    5/ 5stars
    by  
    on February 2, 2015
    So thankful for my local Firestone. I have had some horrible experiences in the past with other companies to the point where I became skeptical just taking my car in for a basic oil change. That has all changed since they opened up this Firestone (SW 104th & May). Everyone there is so friendly and very honest! You can tell they genuinely care for each of their customers. I feel like I have older brothers looking out for me any time I have a problem. They are very helpful, knowledgeable, and friendly! Would highly recommend!!
    4/ 5stars
    by  
    on February 2, 2015
    They fixed a flat and rotated my tires. They also gave me an oil change.
    5/ 5stars
    by  
    on January 27, 2015
    The team at 104th and May acknowledged me with a smile and greeting as soon as I walked into the door! They were very considerate of my time and costs of repairs. I feel that I can trust needed recommendations for the safety of my car needs because I have an older car that they have repaired different things on. They work on high end cars, too! Other suggestions of car safety repairs were offered that I could choose to help save money on future costly repairs. You can trust them! They are not just a tire store.
    5/ 5stars
    by  
    on January 27, 2015
    They kept working on my 2003 dodge pick up and never charged more labor. And they finely found a bad part that had been replaced in the past by myself, and only charged me for the new part. No labor charge to install the part!
    5/ 5stars
    by  
    on January 26, 2015
    Have had several experiences with this location, all of them have been good. They did a good job of answering my concerns with getting Firestone tires, and have provided great service after the sell
    5/ 5stars
    by  
    on January 25, 2015
    I took my car to get new tires and to have the alignment done (it was way off). They put on the new tires and fixed the alignment in record time and the alignment was perfect. I will never go anywhere else to have work done on my tires.
    5/ 5stars
    by  
    on January 24, 2015
    We have always had excellent customer service. You are greeted promptly and professionally. They accommodate the customer's schedule. We are very pleased with the service of Firestone located at 104th and South May.
    5/ 5stars
    by  
    on January 23, 2015
    The 104th & May store has some great folks working there. They make me feel like they care for more than just my vehicle. It certainly feels like a neighborhood shop.

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