Firestone Complete Auto Care: Your Source For Tires And Repairs At 18 E 33rd St In Edmond

Ready to come in to your local Firestone Complete Auto Care on 18 E 33rd St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

18 E 33rd St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #282367 Managed by Nicholas Weaver

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll inspect lights, air filters, the battery, and more. Plus, our team believes in offering the most consistent service on the market, all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.0 of 5) - 31 Reviews
5/ 5stars
by  
on February 2, 2019
Excellent customer service and vehicle service. Highly recommended.
5/ 5stars
by  
on October 4, 2018
One of the best in the industry!
Responded on February 10, 2019
Thanks for the great review, Terrell. It was a pleasure serving you as a valued Firestone customer. ^Miguel
Firestone Complete Auto Care - Edmond Management
5/ 5stars
by  
on April 4, 2018
I will definitely be bringing my vehicle back here. The employees are friendly and knowledgeable and the manager went above and beyond to make sure I was satisfied with my repair experience.
5/ 5stars
by  
on October 8, 2017
Excellent customer service skills, and they're very understanding!
5/ 5stars
by  
on June 20, 2017
We were traveling from out of state discovered we had a near flat tire it was a Saturday evening less than two hours to close we were welcomed warmly treated with respect made sure that we were taking care of that the car was safe to travel in a state after hours incredible hospitality
5/ 5stars
by  
on April 9, 2017
I felt the staff here were very trustworthy and respectful. I will be back again and again!
5/ 5stars
by  
on December 16, 2016
Always have great service and the employees are always very respectful. Would and have sent others to your location.
5/ 5stars
by  
on December 6, 2016
Immediate service and amazing customer care
5/ 5stars
by  
on November 28, 2016
May be duplicate as it looked like it did not post BEST place to go for tires and service work. People are professional, personal, like family and fast service. They offered and performed a quick check of our Murano knowing we were going on a road trip. HIGHLY recommended.
5/ 5stars
by  
on November 28, 2016
BEST This is not a business, it is more like family. Expeditious service, friendly people, hot coffee and offered to do a free inspection of the car before we take a road trip. HIGHLY recommended
2/ 5stars
by  
on August 28, 2016
I love most Firestone stores, and Firestone coupons are the Greatest. But, this trip I had coupons for Firestone high milage oil change $34.99, one for lifetime alignment $10 and $10 Survey Discount. For a total of $46.99. It says Service Advisor Ryan, If he was the one that helped me and is from San Diago, CA. He made me feel like a valued customer. At check out, I noticed only one coupon was taken off the, $10 survey. The Oil change was $61.98 and aligment was $199.99. The man from CA. was unsure how to do a credit. At this time he ask Mike how to do a $30 credit and the man named Mike, took over. He made me feel like I was horrible for wanting the coupons credited to my account. Mike was unkind to the man that was helping me and wouldn't show him how to do a credit. He credited my Firestone card $25. I will be needing truck tires ($1000+) and I will use a coupon. But if I have to deal with Mike, I will walk out of the store and not get tires. I will go elsewhere. I am still out $11.99 on the coupons. Always check when you use coupons to make sure they are taken off, no matter what store you go to. PSST: My pickup drives so much better, "Thumbs UP+ to the mechanic, DAVE
1/ 5stars
by  
on June 18, 2016
On June 11th I had a "complete auto inspection" done at the Midwest City, OK branch. I was told I needed new brakes, tires, and windshield wiper blades. I had the brake service performed. It took 5 hours rather than the 2 and 1/2 hours promised. I gave the shop a poor review. The manager, Robert offered a free oil change and tire discount. On June 13th, I had the tires replaced and the oil changed. The following day, while driving the interstate, my truck shook violently. I took it to the Edmond Firestone. I was told the tires were severely out of balance. I complained to the Midwest City branch and was given a very bad attitude and was hung up on. Today (6/18/16) I drove my truck for the first time today since June 14th. My truck broke down. When the tow driver showed up, he noticed oil on ground. After dropping my truck at home, there was a lot of oil in the bed of the tow truck. There is fresh oil splattered all over my the top and bottom of the engine compartment. I just took pictures. I will be calling a real mechanic to look at my truck and pinpoint why the oil is severely leaking.
1/ 5stars
by  
on June 18, 2016
On 6/11/16 I brought my truck in to the Midwest City Firestone for a complete inspection. I was told I needed new brakes, tires, and wiper blades. I had the brake service done. It took about 3 hours above the estimated time to finish. I submitted a poor review. The manager, Robert, called and offered me a tire discount and free oil change. On 6/13 I had the oil changed and tires replaced. On 6/14 I traveled to Edmond and my truck shook violently on the highway. The Firestone in Edmond said my tires were severely out of balance (a day after new tires!). I called Midwest City Firestone to complain. Devlin, the person who installed the tires, gave me a bad attitude and hung up on me. I drove my truck today (6/18) for the first time since 6/14. My truck broke down in OKC. There was a puddle of oil on the ground. When the tow truck dropped off my truck at home, the bed of the tow truck had about a lot of fresh oil in it. The top of the trucks engine compartment is splattered with oil. There is fresh oil covering the bottom of my truck. I will have to take my truck to a real mechanic to diagnose the cause of the oil leak.
3/ 5stars
by  
on June 8, 2016
The guys put a new tire on my car, however, the technician didn't put the spare tire or jack back and secured.
5/ 5stars
by  
on May 31, 2016
5/ 5stars
by  
on April 10, 2016
I've been taking my cars to this Firestone location for over a year based on a recommendation from a friend. They have always been honest and give great customer service. It's nice to finally find a auto technician place that cares about pleasing their customers.
5/ 5stars
on April 6, 2016
4/ 5stars
by  
on November 15, 2015
Got it done. Then a couple days later we hit the curb and blew out our tire, they got it done again! Would recommend.
5/ 5stars
by  
on November 14, 2015
I was on my way to work and noticed a Low Tire and found a nail in my tire. It was early and I needed to get it fixed, and they were open early and were glad to take me in without an appointment. They fixed really quickly and were very friendly and I appreciated the quick service too.
3/ 5stars
by  
on November 9, 2015
While the staff was prompt in handling the repairs to my vehicle upon picking up the car and driving it the issue was not completely fixed. I returned the car and was told they can't find what is causing the issue unless the check engine light comes on. After paying the fee that was charged, I was hoping that the issue would be resolved.
5/ 5stars
by  
on October 9, 2015
I have used Hibdons for years. Their new policy is to get you out in 59 minutes. Forgot to mention the sacrifice in quality to get their quota. Firestone was courteous, communicative, and we're sincere about their service. I expected them to have the car all day like Hibdons but it took less than three hours (new tires and alignment). They did a great job! They even contacted us after the service asking about the car's handling. I am moving my cars and business to them. Thanks Christina, Mike, and technician #18.
5/ 5stars
by  
on September 22, 2015
I used this store recently for an oil change. Friendly staff, great service and an awesome location! Will definitely be visiting again.
4/ 5stars
by  
on September 14, 2015
I go to service my cars their frequently. They provide excellent customer service and best auto care advice.
2/ 5stars
by  
on September 8, 2015
Tried to tell me ball joints needed replacement...they were fine...and this was verified by my hometown Firestone shop when they did the alignment instead
2/ 5stars
by  
on February 26, 2015
Previously I have always had excellent service from Firestone. This time not so much. I brought my Yukon-XL in at 10:30 for an pil change and tire rotation. I did not hear anything from them until I called at 5:30 and then they told me they "didn't have enough high milage oil" and were waiting for a delivery. I came on and picked up the vehicle at 6:30. I think a phone call progress report would have been appropriate.
1/ 5stars
by  
on February 6, 2015
Had struts replaced over the summer, one has a busted weld, scheduled an appointment to have a new one and when i showed up they said its not that bad and they are too busy to fix the strut! I told him that i scheduled an appointment and he just looked at me with a blank look. So im still driving around with a busted strut on my armada that wont even align. I wont be back and i have been going there for years
5/ 5stars
by  
on February 4, 2015
Professional and prompt service with no surprises. Work has always been done correctly and done when they told me it would be done. They have never tried to up sell me with something my vehicle didn't need and I can't say that about to many shops. They have earned all my service needs because of that.
5/ 5stars
by  
on February 2, 2015
I used them often and good service and done on time
5/ 5stars
by  
on January 27, 2015
Mike took the time to explain the value of the lifetime alignment and the necessity to check it with every tire change.
1/ 5stars
by  
on January 24, 2015
never, never, never, again will I use this place they haven't a clue
5/ 5stars
by  
on January 23, 2015
Our daughter's car had a low tire and they inspected it and told us it needed replaced, but was under warranty. They suggested another tire be replaced also as the tread was worn down. We were happy with the honesty and quick service.

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