Car Repairs And Tires At 15200 Pearl Rd From Your Strongsville Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 15200 Pearl Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

15200 Pearl Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #25941 Managed by Charles Johnson

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll inspect lights, suspension, belts, and more. Plus, we're devoted to giving you the best service possible, at unbeatable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (440) 783-7302.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 31 Reviews
5/ 5stars
by  
on December 9, 2018
Good time in oil change. Good service.
5/ 5stars
by  
on December 9, 2018
Good time waiting for oil change. Good service.
5/ 5stars
by  
on September 24, 2018
5/ 5stars
by  
on March 11, 2018
Having a puncture in a tire I took it in for repair. Unfortunately it was not repairable and that is when I found out that having an AWD vehicle I had to buy four new tires as mine were half worn. Dave was pleasant and sympathetic about my annoyance at this unexpected expense. I immediately told him that I only wanted the same Michelin tires that were already on my vehicle. His first quote was not acceptable to me and he agreed to match Costco's quoted price. The tires were ordered and installed on my vehicle the next day. I had by then checked and found that I had insurance on my tires from when I purchased the vehicle. Dave dealt with that with good humor, despite a couple of complications and I only had to pay for the three other tires. All in all a very good experience with Firestone.
5/ 5stars
by  
on December 20, 2017
5/ 5stars
by  
on November 6, 2017
5/ 5stars
by  
on October 15, 2017
I will be 70 years old next month and have been using a Firestone customer since I started driving when I was 16. My father always used Firestone. Firestone and their people have always been better than any other service ever used.
5/ 5stars
by  
on April 12, 2017
Thanking Chuck for taking care of me and the situation that incurred Your store will always be my go to place for my wonderful Jeep. Thanking Justin also for being so kind.
5/ 5stars
by  
on March 29, 2017
Great people on the service desk. Very helpful. In and out in record time. Technicians obviously doing a great job . Would recommend to friends and neighbors.
5/ 5stars
by  
on March 19, 2017
Great bunch of guys there. they know therected stuff . They treat everyone with respect and are very caring people. A lady came in with her kids and had an issues with something stuck under her car and they were very helpful to her and gave her comfort and piece of mind when she left couldn't thank them enough. Real stand up people at that store.
5/ 5stars
by  
on March 18, 2017
We are customers of the Firestone in Strongsville. They are trustworthy and professional. I had a problem on the highway today. I made it to Firestone. I had no idea if they could even take a look at my vehicle. They not only took a look on a busy Saturday, but since it turned out to not be an extensive time consuming repair, they were able to fix it today! They went above and beyond! They are fantastic! Superb service!
5/ 5stars
by  
on March 5, 2017
I visited late on a Thursday evening and was able to have my flat tire completely replaced in less than 15 minutes. David didn't try to pressure me into any other services and Andrew was so quick and efficient. I cannot recommend this to store enough. GO THERE! You will have an amazing experience
1/ 5stars
by  
on December 18, 2016
Do not use this location, terrible service and poor workmanship. Waited 2 1/2 hours for tire replacement. Had to go back and wait another 2 hours for them to fix there mistakes.
5/ 5stars
by  
on July 20, 2016
The employees at Strongsville Firestone are courteous, efficient and helpful whenever I call or visit.
1/ 5stars
by  
on April 11, 2016
I went to repair my heating problem with my car. I was given an estimate of around 1100 USD to repair it. I declined it and thought of taking a second opinion. I went to a local garage and had it inspected and charged just 25 USD. The local garage solved it in 15min. There can be two things: 1) You don't have proper resource to diagnose the problem 2) You are cheating on customers and robbing them with their money. I am definitely not going to recommend Firestone to any one
5/ 5stars
by  
on November 11, 2015
I decided to try Firestone for vehicle service because of the discount I receive from work. All I needed was a 4 wheel alignment. I was in and out in a half hour, and I wasn't pressured at all into buying a repairs I didn't need. It was easy, quick, and efficient.
1/ 5stars
by  
on October 25, 2015
I have grease on my driver's door jam and the did not reset my oil life percentage.
5/ 5stars
by  
on October 13, 2015
I use them for years now to take care of my 2 cars.
4/ 5stars
by  
on October 10, 2015
Technicians were considerate and willing to complete the job when needed.
5/ 5stars
by  
on September 16, 2015
I brought my car in on the Labor Day, Monday and did not have an appointment. I explained to the gentleman at the counter that I was in a hurry due to having to be somewhere unexpectantly in short notice. He was very understanding, and very busy as well. I had my car in and out within 30 minutes. The team went out of their way accomodate my needs quickly. This was so much appreciated. I will definitely come back again for anything I need for my car. THANK YOU!
4/ 5stars
by  
on August 31, 2015
Very happy with Firestone device! Great price and fast
5/ 5stars
by  
on August 18, 2015
They replaced a part for me that was over the warranty period but it should have lasted much longer than it did. Considering they are not responsible for making the part, they replaced it quickly and at a great price.
5/ 5stars
by  
on April 19, 2015
I called in to talk about tire and comparing prices and found options that made buying tires at Firestone better that at the dealership or other tire outlets. They completed the work in the timing they said and had everything ready when I arrived. Very friendly associates at the counter. This location is local to my home and with business travel, I know several locations in Ohio that I can go if needed.
5/ 5stars
by  
on April 19, 2015
Have been going here for years - overall, trustworthy place to go.
5/ 5stars
by  
on February 3, 2015
They know not to over sell unessesary services to me. Thye could ensure that my fluids are actually topped off during oil changes though
5/ 5stars
by  
on February 2, 2015
excelent customer service, profesional,quick and prompt
5/ 5stars
by  
on February 2, 2015
We have always received great and friendly service at our location.
5/ 5stars
by  
on January 26, 2015
I have been doing oil changes / tire rotations with them for years, and they do a great job
5/ 5stars
by  
on January 23, 2015
As a long-time customer, I have learned to trust, and know I can rely upon the crew at the Firestone Store in Strongsville. With their careful attention to my Explorer, potential problems have been corrected before more serious issues may have arisen. One manager in paticular, Matt, has always been helpful. In sum, I recommend Firestone in Strongsville whole-heartedly.
5/ 5stars
by  
on January 23, 2015
I have been taking my car there for years and they don't try to sell me something I don't need like other places. A lot of places will bring you in for a cheap oil change then tell you need this or that I hate that.
4/ 5stars
by  
on January 22, 2015
Had a vehicle towed in for water pump repair. didn't get right in but once started stayed on it until complete. Good and honest service.

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