Car Repairs And Tires At 21210 Center Ridge Rd From Your Rocky River Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 21210 Center Ridge Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

21210 Center Ridge Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #2089 Managed by Richard Cerro

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll check oil level, wipers, hoses, and more. Plus, we're devoted to delivering the best quality service possible, at affordable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 56 Reviews
5/ 5stars
by  
on October 6, 2018
This store Rocks! They tell you exactly what & how much repairs are going to cost you and are spot on when it comes to there original estimate.. plus they do not try to up sell you and the mechanics know there business..
5/ 5stars
by  
on September 25, 2018
1/ 5stars
by  
on July 31, 2018
I went in the West Saginaw Street, Lansing, Michigan store for new tires. What I had requested to be done was not. I also bought an oil change and noticed when I got home my oil life indicator was not reset to 100 % oil life. Later on that night my two front tires were low on air. I go back Monday morning before work and the sale rep gets me right in. Checks both tires finds no leaks. He completes the work I wanted done the previous day. It takes a while for the tech to figure out how to reset the tire sensors. I ask him what could have caused the air leaks he tells me “the valve stems will go bad. I could have the tech take the tires back off and change them. It will take about a half an hour “. I told him no thanks I have already used one hour of annual. I am likely not going to return to this store again for any reason.
5/ 5stars
by  
on June 27, 2018
Great staff!!!! Leaps and bounds above another place on the street ....
5/ 5stars
by  
on June 21, 2018
Excellent customer care. When u have a problem they will fix it.
1/ 5stars
on April 12, 2018
1/ 5stars
on April 12, 2018
Horribly managed and disorganized
1/ 5stars
by  
on April 11, 2018
Quoted 575$ for srarter! Got a top of the line starter installed for 245$
5/ 5stars
by  
on April 8, 2018
Great friendly service!
1/ 5stars
by  
on March 29, 2018
Not told about loose tie rod first visit took back to have done! Emphasized at least 3 times to check battery! Told it was good! 2 DAYS LATER I'M LATE FOR WORK! DEAD BATTERY! NEVER EVER AGAIN
5/ 5stars
by  
on March 16, 2018
The sales associate was very knowledgeable and explained everything to me in a way that didn't demean or sound condescending to me, which is something that, as a female, I experience quite often. He did not talk down to me, he was very friendly and helpful, helping make make the decisions that were in the best interest of myself and the life of my vehicle.
5/ 5stars
by  
on December 21, 2017
Sonny and the guys always do a great job and ensure you get the best service and best value
5/ 5stars
by  
on December 19, 2017
5/ 5stars
by  
on August 21, 2017
These guys we great and faster then I thought. I was in and out with two hours and that for 4 new tires, and oil change and a complete inspection of my vehicle.
5/ 5stars
by  
on July 17, 2017
Filled out an appointment request for an alignment online but our car needed the whole front end suspension redone. They kept the appointment and got the rest of the work done the same day. Great service and fair pricing.
5/ 5stars
by  
on May 15, 2017
The entire staff was friendly. My car was diagnosed and serviced in much less time than I had anticipated. I have always trusted Firestone Rocky River with care of my vehicle and have never been disappointed.
5/ 5stars
by  
on February 20, 2017
I always feel welcomed at Firestone -Rocky River. They are respectful of my time and have always completed work within my needed time frames. I know I can count on getting a honest opinion about the work that is needed. I have always been satisfied at Firestone. Sending a big Thank you to Mike Zamrzla and the Firestone Team.
3/ 5stars
by  
on February 17, 2017
5/ 5stars
by  
on January 29, 2017
The gentlemen at this shop are always friendly, professional, and helpful. I have been a loyal customer for about 5 years. I never thought I could find a chain repair shop to be so reliable. I would recommend this shop to anyone and will continue to be a patron for years to come!
5/ 5stars
on December 16, 2016
Always professional, efficient and courteous. I've had several repairs done to my car at this location and wouldn't think of going anywhere else.
5/ 5stars
by  
on October 2, 2016
Your service mgr, was a former Marine as was I and he had my full confidence,
5/ 5stars
by  
on October 2, 2016
Firestone was honest and was quick to service my car,
5/ 5stars
by  
on October 2, 2016
5/ 5stars
by  
on August 25, 2016
Great service. Great staff.
4/ 5stars
by  
on August 12, 2016
I had bought some new tires about 1 year ago and I think they were bad so they replaced them with another set of tires same brand but different model great job thanks.
4/ 5stars
by  
on August 11, 2016
I had a problem with the tires i bought about 1 year ago and they took care of the problem thanks to all the people at Firestone.
5/ 5stars
by  
on April 18, 2016
Conrads just loss a customer
5/ 5stars
by  
on November 27, 2015
My service rep helped me to know what was both needed, and possible. He helped me into a great set of tires, and a good way to use a couple service specials.
5/ 5stars
by  
on November 17, 2015
Had new tires put on my car, happy with service! Would return for service
5/ 5stars
by  
on November 14, 2015
Went in for oil change due to advertisement I saw. I did not qualify for the offer but they matched a competitors coupon.
5/ 5stars
by  
on October 9, 2015
It was Tough to troubleshoot the problem. They did a great job. Extremely Satisfied!! Thank you
5/ 5stars
by  
on September 28, 2015
One week ago I took my car for new tires. The staff was very friendly and helpful! The whole store, including the bathrooms, were very clean!
5/ 5stars
by  
on September 28, 2015
I have recently had service done at the store and was my first time. The staff was knowledgeable and very friendly. I will be coming back when i need service again.
5/ 5stars
by  
on September 26, 2015
I stopped in for a lube, oil, and filter. The staff was very courteous. My vehicle was promised to be done with in the hour and it was. Way better than any dealership I've been too. I will be back for sure.
5/ 5stars
by  
on September 11, 2015
Excellent. ..that is all i can say....excellent..i love them guys
3/ 5stars
by  
on June 14, 2015
With an appointment it should not take 1 hour and 15 minutes to do an oil change.
5/ 5stars
by  
on May 20, 2015
I had a flat and drove to Firestone after work. I arrived at about 5:30 p.m. The guys changed my tire and had me out by 6:30. Thanks for great, fast service!
5/ 5stars
by  
on May 13, 2015
I recently had a damaged tire and called Firestone first thing in the morning. I was able to come in right away. By mid-afternoon they had not only replaced the tire, but also taken care of several other maintenance items I would ordinarily have left to the dealer--an oil change, coolant flush, and brake linings. They were responsive, courteous, and kept me informed. I'll be back!
5/ 5stars
by  
on April 20, 2015
In and out fast and everything done right. Please with service at a good price.
5/ 5stars
by  
on March 4, 2015
I want to commend the people at this Firestone location for the quick turnaround of my brake work. They completed this after a caliper dropped/failed while I was driving and I limped into the service center. This was right at closing time so the staff stayed and got me lined up for the next morning and got me back on the road. Thanks again
5/ 5stars
by  
on February 27, 2015
I've been taking my cars to the Rocky River Firestone since we moved to the area 7 years ago. I've always found them to be knowledgeable in their ability to diagnose problems and to make repairs in a timely manner. I've had major work done on things like the air conditioning, steering and suspension systems, as well as basic things like oil changes. I stop in periodically to have them monitor my tire pressures which they are always happy to do. I'm particularly pleased with their approach to make me aware of repairs that need immediate attention as well as those that are less critical and can be handled at a later point in time.
5/ 5stars
by  
on February 9, 2015
To a person, Sonny & his team are wonderful. It's a real pleasure doing business with them.
1/ 5stars
by  
on February 6, 2015
I went on a saturday 1 pm appt. the manager that day was the biggest jerk around i tell him i have appt. for oil change tire rotation alignment and one of the tires was losing air he says fine but it was gonna be awhile i said fine had nothing to do that day. I said all i need is coffee and the football game and i will be fine. He says he msade two pots allready and wasn't making any more. i should have left right there. four hours later the tire had a nail they fixed changed oil and told me i needed to spend over 500 hundred dollars to get my alignment THANK YOU VERY MUCH
5/ 5stars
by  
on February 3, 2015
Anytime I need something fixed on my car, always give me an honest reading of my problem and take care of it.
5/ 5stars
by  
on February 3, 2015
Crack staff at Rocky River helped wtih steering wheel vibration
5/ 5stars
by  
on February 3, 2015
I visited the Firestone Store in Rocky River and the service was good!
5/ 5stars
by  
on February 2, 2015
Great service! Oil changes are at great prices. Highly recommend
5/ 5stars
by  
on February 2, 2015
All personnel were professional and took time to answer all my questions thoroughly.
5/ 5stars
by  
on January 28, 2015
I recommend them to all my friends. Friendly service.
5/ 5stars
by  
on January 26, 2015
I stopped in the store to check low tire pressure only to find out I needed a new tire. The crew explained the process to me, reviewed my tire plan and I was able to get a new tire prorated and I was out the door within an hour. Excellent service and very professional!
5/ 5stars
by  
on January 26, 2015
I have been there twice. All of the staff was professional and courteous.
5/ 5stars
by  
on January 25, 2015
I was happy about the work and the service and I will come again to them for any service.
5/ 5stars
by  
on January 23, 2015
My son Carl, needed an oil change so I told him to go to Firestone. Carl also had some fluids changed and was pleased with the fast service. I am also pleased with the great service that they give.
5/ 5stars
by  
on January 23, 2015
It was a fast friendly service, Got 4 new tires installed and out in less than a hour and a half. I will go back next time I need tires.
5/ 5stars
by  
on January 22, 2015
I usually don't put too much research or money into tires but this time I did a little research and it paid off. I spent a little more than normal but totally worth it. My car drives so much better. It feels new again.
5/ 5stars
by  
on January 22, 2015
I had a great experience at the Rocky River Firestone. I was taken care of by Sunil Rebello who helped me get the best price possible. I had searched around the area for the best price on a specific snow tire and was surprised to find out Firestone had the best price on a competitor tire! Sunil and staff were very friendly and a pleasure to work with. Anthony

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