Car Tires And Services At 10333 Northfield Rd: Firestone Complete Auto Care In Northfield

Ready to come in to your local Firestone Complete Auto Care on 10333 Northfield Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

10333 Northfield Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #1708 Managed by Kevin Syx

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll inspect lights, wipers, the battery, and more. Additionally, our team believes in delivering the best quality service possible, all at great prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.6 of 5) - 33 Reviews
    5/ 5stars
    by  
    on March 17, 2019
    Staff went above and beyond with help with a credit card problem until it was resolved
    5/ 5stars
    by  
    on February 6, 2019
    Very helpful staff and great tire buying experience. Got 4 tires for less than the price of 3 elsewhere!
    5/ 5stars
    by  
    on July 12, 2018
    All work done properly and on time
    2/ 5stars
    by  
    on May 22, 2018
    If you are looking to spend $1000 on new tires and an oil change for your high performance car, only to have the white lubricating grease/soap left all over your black rims and tire sidewall, so that you have to go home and clean your new tires and rims, and stop at the auto parts store to buy new valve stem caps because they lost yours, then this is the place for you to buy tires. Attention to detail is not their strength.
    5/ 5stars
    by  
    on January 10, 2018
    The Service Managers and Technicians are always polite and professional, explaining any needed repairs as well as how soon the repairs should be completed. They advise of upcoming specials and often honor the prices beyond the expiration date if an appointment is set. I have returned time and again with my vehicles over the years and always had exceptional service and never had any issues afterwards. Jeff and his crew are "spot on"!
    5/ 5stars
    by  
    on November 6, 2017
    5/ 5stars
    by  
    on September 20, 2017
    5/ 5stars
    by  
    on June 2, 2017
    As a professional driver and former mechanic I drive to this FIRESTONE location because of the overall service experience
    5/ 5stars
    by  
    on January 14, 2017
    This is the very best place to take your car. They are honest and extremely helpful. I won't go anywhere else from now on!
    5/ 5stars
    by  
    on July 27, 2016
    These are good guys to work with. Jason and Jeff are great at taking care of you and getting your vehicle properly repaired. Never any pressure to buy more than what you need and very knowledgeable. I had a few issues arise with the tires I purchased and Jason made everything right for me. I'll be back with my other vehicles.
    5/ 5stars
    by  
    on March 29, 2016
    Thanks Again for a Fast & Complete Auto Service Appointment. See you next time.
    5/ 5stars
    by  
    on March 24, 2016
    Honesty ! We bring all of my cars there for service. I always get treated with respect and get quality workmanship. I recomend them to all my friends. Thanks Again
    5/ 5stars
    by  
    on December 22, 2015
    Firestone always does a thorough job, quick and professional.
    5/ 5stars
    by  
    on December 15, 2015
    I recently had a major tire blowout and the Northfield, OH location was so gracious in getting me on the road as soon as possible. This store is always busy and truly appreciated their ongoing updates. Thank you
    5/ 5stars
    by  
    on November 14, 2015
    they did an awesome job servicing my car and I will always take it back to Firestone
    1/ 5stars
    by  
    on November 6, 2015
    I purchased 4 Bridgestone Driveguard tires, my TPMS light came on the day after purchase. I checked the pressure in the tires. The tires were 43 psi, 41 psi, 39 psi and 35 psi. The car requires 36 psi in front and 38 psi in back. When I took it back to Firestone the guy shrugged his shoulders and adjusted the over inflated tires, like no big deal. Really, I spend $1100 on tires and they cannot properly inflate them?
    5/ 5stars
    by  
    on October 6, 2015
    can normally get my car in when I need to. Friendly counter service.
    5/ 5stars
    by  
    on June 28, 2015
    My brake line broke in a town about 25 miles from where I live. My insurance only paid for a local tow. I was afraid to take it to a place that I didn't know. As a woman, it can be scary. The guys at Firestone were awesome. Their first question to be was, "are you okay?" I was startled. They worked with me to get my car repaired within twenty four hours. I will use they again.
    5/ 5stars
    by  
    on June 6, 2015
    Always get great service and very reasonable price, no other place I go for my automotive needs.
    2/ 5stars
    by  
    on February 26, 2015
    First, I must say that I have been going to Firestone Auto Care in Northfield Oh. for decades and have always been very happy with there products and service. BUT, the last time I went in for service(oil change), I was very upset. I had a 4:30 appointment for a full service oil change and that service did not happen untill 7:30 that night at almost closing time. Now the reason for this delay was, and I wasn't told untill about 6:30 that evening was that they had a problem with there car lifts and that only 1 lift was operative and that they could not get anyone out that day to service them. Well, I can understand that these things can and will happened. BUT, why not just give me a call and tell me that your having this problem and ask me if I would like to reschedule my appointment instead of not saying anything to me untill 2 hours later as I wonder why a simple oil change is taking so long. The manager said he would take a few dollars of my bill but I was still quite upset. There are a lot of other auto care shops out there and I'm not sure if I will go back there.
    5/ 5stars
    by  
    on February 26, 2015
    I purchased the Lifetime Alignment for my 2012 LaCross. We purchase it for every car we own and it is the best investment when living in the snow belt.
    5/ 5stars
    by  
    on February 26, 2015
    I am always able to get an appointment on short notice at Firestone and not worry about getting gouged on unnecessary services
    5/ 5stars
    by  
    on February 5, 2015
    Jeff has taken good care of me when my car needs repairs. He is always very helpful and courteous.
    5/ 5stars
    by  
    on February 4, 2015
    We've used this location on several occasions for a number of different issues on all of our family's cars. Always knowledgeable and trustworthy. Always call and explain before completing service. Always try to get us in as quickly as possible. Would definitely recommend them for service.
    4/ 5stars
    by  
    on February 4, 2015
    I stopped in for a minor service issue and I was very pleased with the professional and kind customer service that I received.
    5/ 5stars
    by  
    on February 2, 2015
    I take both of my cars there, and I'm always pleased
    5/ 5stars
    by  
    on January 25, 2015
    Always able to accommodate me even in emergencies.
    5/ 5stars
    by  
    on January 25, 2015
    We have been Firestone Complete Auto Care - Northfield customers for about 13 years and prior to that another store in Shaker Heights. The level of service is excellent. They know cars and car problems, and they can fix them. They always inform us of the needed repair and get our approval before starting on it. Repairs are done on time. Honest, trustworthy and excellent customer service - I won't take my cars any other place. If they can't do the work, they tell us who can and their referrals (2) were great.
    4/ 5stars
    by  
    on January 25, 2015
    WAS PLEASED WITH THE WORK DONE ON MY AUTO. I DID NOT GIVE THEM MUCH TO WORK WITH
    5/ 5stars
    by  
    on January 25, 2015
    I used 2 times since last summer and they were great. I worked with Jay, he was great to work with. Very professional , he explained what was wrong with my sons car and looked and gave me the best price.
    5/ 5stars
    by  
    on January 24, 2015
    I have lived in Macedonia for over 29 years. During that time I've used the Northfield Firestone almost exclusively for my tire and service needs. They have always done their best to take care of me promptly even for emergencies. Even when for whatever reason I happened to go somewhere else, I have never been able to find comparable service and have always come back to Firestone.
    4/ 5stars
    by  
    on January 24, 2015
    The team at our car care center has always taken great care of all of our vehicles. We appreciate their service. Thanks a bunch!
    5/ 5stars
    by  
    on January 23, 2015
    I have been coming to this service center for about 10 yrs, they have changed managers and personnel yet maintain customer care I find matched at no other.

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