Car Repairs And Tires At 9107 Fields Ertel Rd From Your Cincinnati Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 9107 Fields Ertel Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

9107 Fields Ertel Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #20710 Managed by Ben Kincer

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll examine tires, wipers, the battery, and more. Plus, our team believes in providing the best auto repair possible at affordable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or plan your appointment online or by calling (513) 334-1641.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 25 Reviews
5/ 5stars
by  
on February 17, 2019
Able to get immediate appointment on a Friday for a flat tire, where their competitor (just up the street) couldn't get to the flat tire till Monday. I ended up needing two new rear tires, but that was half-expected. Service was a little slower than I expected, given the apparent workload of the site, but I'd rather have it done right than quickly with problems.
5/ 5stars
by  
on January 27, 2019
Extremely respectfully and efficient on time
5/ 5stars
by  
on September 12, 2018
I had a car that would not start. I thought it was the starter and had the car towed to the Chrysler dealer where it was purchased. Even though I called ahead, I was told it would be a week before my car could be looked at. I called the nearest Firestone and was told to bring the car in. It was closing time, but my car was looked at first thing in the morning and fixed by the afternoon. Also, it was a battery issue, not the starter. I am very pleased.
5/ 5stars
by  
on August 21, 2018
Needed a new battery on a Sunday afternoon and although they were really busy, manager Rafeal Farris made sure he could fit my vehicle into their schedule putting my mind at ease. Thank you Rafeal!!
5/ 5stars
by  
on November 16, 2017
The staff is always friendly. The lead mechanic Dwayne is outstanding. The other mechanics are great but Dwayne cannot be beat. He is a fixture of this store location. His years of experience, skill level, attention to detail and pride in his work are hard to find these days. I have gone to the Fields Ertel location for years. They are the only commercial mechanics I put my full faith into with my vehicles.
5/ 5stars
by  
on August 27, 2016
If having a mechanic you can trust is important to you, this Firestone store is the garage for you! I've been using this shop for three years, and the manager, Kevin, is first-class all the way. Add on to that, the whole staff does great work and their pricing is very fair.
1/ 5stars
on June 30, 2016
Salesman was not very friendly. The service was extremely slow. I wouldn't recommend this store to anybody.
5/ 5stars
by  
on December 14, 2015
Nick and the mechanic really helped get my Durango running when I was in a bind. I was preparing to sell it and they helped me find a cheap fix for my problem. I appreciate them going the extra mile for me.
5/ 5stars
by  
on October 14, 2015
I was there a couple days ago to check a couple cars I was going to buy. I was able to get a complete diagnostic for a couple cars at another location and had good service, but the best service I got was from this one. I was able to find a great used car in stellar condition thanks to Jesse, the Service advisor and Craig the technician. Thanks to those guys, my family now has a wonderful second vehicle that will last us a little while and we didn't get stuck with a junker!
5/ 5stars
by  
on September 5, 2015
My technicians and sales staff helped me during the whole process of getting an oil change and scheduled maintenance.
5/ 5stars
by  
on August 6, 2015
I used them a few weeks ago and they were fast and helpful in changing my oil. The manager Nick was very kind and knowledgeable.
5/ 5stars
by  
on July 5, 2015
The guys at Firestone were absolutely wonderful to do business with! They fixed my brakes and replaced my rotors, while doing everything they could to make sure we got the best deal we could possibly get. I would highly recommend them and will definitely be going back there should I ever need anything else. Thanks guys!!
5/ 5stars
by  
on June 27, 2015
I took my son's car to check some vibrations and engine troubles on a Saturday morning, and they quickly identified the problem. The car was ready that very same evening. They called to ask permission to perform a fuel system check, because it would have costed additional money and answered all my questions about it. Very refreshing that they did not try to sell me any unnecessary work. Thanks!
4/ 5stars
by  
on May 2, 2015
I went to Firestone for some sound heard in car. They fixed and recommended me what other service need to be done which is very helpful for me to prioritise, analyse and done accordingly. They are flexible. People are very friendly
5/ 5stars
by  
on May 2, 2015
IM VISITING FROM CT AND HADDENT PLANNED ON THIS SERVICE BEING DONE . I HAD A TIRE AN BRAKE PROBLEM AN HAD TO GET IT DONE BEFORE GOIN BACK TO CONNECTICUT I HAD AN APPT. SOMEWHERE ELSE BUT CANCELLED BECAUSE I GOT AN ESTIMATE OF THE SAME PRICE FOR REAR BRAKES AND 1 TIRE THAT WAS BAD I ENDED UP GETTING FOR SAME PRICE AT FIRESTONE XCEPT WITH 4 TIRES AND OILCHANGE. STAFF WAS GREAT ALL VERY FRIENDLY I SPOKE TO MATTHEW CRAIG KEVIN AND NICK NEVER USED FIRE STONE BUT WILL FROM NOW ON
5/ 5stars
by  
on April 30, 2015
Prompt, professional, friendly.. Great service overall.
5/ 5stars
by  
on April 24, 2015
I will be goihg back for future serviceThey were very friendly and polite
5/ 5stars
by  
on March 4, 2015
I purchased a complete set of tires, transmission service, lifetime alignment package, and oil change. Now my truck runs as good as new again
5/ 5stars
by  
on February 26, 2015
My husband and I take both of our cars to this Firestone. They are wonderful. I never feel like they are trying to sell me "extras." The guys are very friendly. The waiting room is very nice and clean with free (and fast) Wi-Fi so I can work while I am waiting. Highly recommend!!
2/ 5stars
by  
on February 26, 2015
I went there a few months ago to get my oil changed and my tires inflated as they were a little flat due to the cold weather changes. I am happy with the service that was provided to me. I am a 29 year old woman, and have a 1 year old Honda Civic in great condition. I was informed however that I was due for a Tire Rotation. I was quoted a fairly high price and declined, knowing I could get it done cheeper if I so chose to do at a different place. I was basically smerked at. The associate shook his head and laughed to himself, rolled his eyes and proceded to slowly walk me through why I needed to get it done and was extrememly condecending in the process. I was treated as if I were hardly capable of understanding why someone would need their tires rotated, because I was a young woman. I was taken back and shocked at his manner and felt completely disgusted. Needless to say, I will deffinitely look for a different place to get my oil changed and regualr maintenence done in the future. I have since gotten my tires rotated at a much cheeper price, no thanks to your machanic/sales associate.
5/ 5stars
by  
on February 6, 2015
Kevin Loftus was so efficient and helpful. If felt that he was so honest in assessing my car needs
5/ 5stars
by  
on February 2, 2015
I regularly use the firestone service center located close to kings auto mall. I an not a trusting person when it comes to auto repair but they have earned my trust. I have used them for years.
5/ 5stars
by  
on January 29, 2015
Went in for a routine balance and alignment. They do great work!
5/ 5stars
by  
on January 26, 2015
It is nice to go to a shop that gives great service and wont gouge you for the "unnecessary items." I have had service on my personal vehicle and fleet vehicles at the Fields Ertel location and am always pleased.
5/ 5stars
by  
on January 23, 2015
very good service and friendly but efficient also location of store is accessible

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