Car Tires And Services At 2126 S Main St: Firestone Complete Auto Care In Wake Forest

Welcome to Firestone Complete Auto Care at 2126 S Main St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #353226 Managed by Travis Evans

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll examine tires, wipers, the battery, and more. Additionally, our team believes in giving you the best service possible, at unbeatable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (919) 229-4212.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 43 Reviews
5/ 5stars
by  
on October 19, 2018
As a single mom, having a reliable car is imperative. When something goes wrong, it really turns things upside down. I absolutely recommend Firestone in Wake Forest. The whole team is great! They’ve never made me feel stupid in regards to car repairs. They have always taken the time to listen to my concerns, thoroughly inspect my car, and explain their findings in detail. I trust their repair recommendations and I’ve never left feeling like I wasted money fixing problems that aren’t there. It’s great to know that my son and I are safe in my car after every repair. From routine maintenance to more serious issues, I definitely recommend them!
5/ 5stars
by  
on October 14, 2018
We love this Firestone team! Always exceptional service.
5/ 5stars
by  
on October 8, 2018
Great customer Service
5/ 5stars
by  
on October 4, 2018
The sales advisor Travis and the techs did a great job diagnosing what was causing my steering wheel to vibrate when I was going at faster speeds. On Wednesday, we fixed most of the problem, and on the following day, we diagnosed and repaired the rest of the problem. Very pleasant, knowledgeable, and professional sales advisor and techs. I would highly recommend this Firestone.
Responded on February 10, 2019
Hello Patrick, thanks for the positive feedback! We're always happy to hear good things from our valued Firestone customers. ^Miguel
Firestone Complete Auto Care - Wake Forest Management
5/ 5stars
by  
on October 1, 2018
5/ 5stars
by  
on July 21, 2018
Had a perfect experience at the Firestone getting my oil changed. My first time there, and will definitely go back !
5/ 5stars
by  
on April 21, 2018
My overall experience was great as far as in store Travis was extremely helpful and courteous, respectful and knowledgeable the other associates where friendly as well. My advice is to call your local store to ensure they have your tires in stock I made my appointment online and had several issues but would recommend Firestone in Wake Forest
1/ 5stars
by  
on February 19, 2018
5/ 5stars
by  
on February 1, 2018
Great customer service! They took the time to explain what was causing the issues with my tires and a way to fix it. I will be back.
5/ 5stars
by  
on January 22, 2018
5/ 5stars
by  
on December 8, 2017
Excellent experience
5/ 5stars
by  
on November 9, 2017
I took my old car here for years & had a great experience. The staff never pushed unnecessary services on me & were always honest & helpful about which services were most important for my then-aging car. I bought a new car 3 years ago & had been going to the dealership for all service until I needed brakes this week & decided the dealership was a hassle & probably too expensive. I'm glad I went back to the Firestone on Wake Forest Rd. They were as helpful & honest as ever & their service is light years better than the dealership!
5/ 5stars
by  
on October 8, 2017
My experience was wonderful. Amanda, Matt, and David are always helpful and a great service. They go out of their way to help me. I would like to comment that the new chairs at that location are horrible. They are the most uncomfortable chairs I have ever sat in my life. Seems like you would want to change them. Seniors need to be comfortable while they’re waiting for their car.
2/ 5stars
by  
on April 28, 2017
To make it short I bought tires two months ago and the balancing was off. Due to my wife driving the car and long wait times on the first visit I could not come back immediately. We scheduled a 10:00 am appointment and had it confirmed. We left and came back at noon and the car had not been touched. He took the car in shortly after the extended wait and did the work. I have not again have the opportunity to test the balancing although I paid and additional 47.00 dollars. I bought a lot of service and I thought lifetime balancing of the tires were included, but I was wrong. It still should have not made a difference, the tires were so far out of balance the the problem should have been corrected. Had I known the problem was not going to be corrected, I could have had a local shop in Bun balance the tires. Really poor workmanship when the first visit was an appointment and took over 4 hours. I will come back to have the alignment done because I bought lifetime alignment service but I cannot allow another wheel balancing because this has caused me nearly 100.00 in balancing, 40 miles back and forth to the Firestone Service Center to get the balancing corrected (I have not made a trip yet so I still do not know if balanced)
5/ 5stars
by  
on November 20, 2016
These guys are awesome! They are always honest with me about what needs to be done to my car and when it needs to be done. They are always friendly and make sure I understand what they are talking about.
5/ 5stars
by  
on November 2, 2016
I have been going here since they opened, I find the staff always pleasant and helpful. funny though I went there this morning and got coupons for $30.00 off this afternoon thru my email, which are useless because unless I have to return before they expire what good are they? Are they just generated because I went in today??
5/ 5stars
by  
on August 30, 2016
We have 3 high mileage vehicles in our family. Our Firestone Complete Auto Care in Wake Forest have been wonderful in keeping our vehicles running smoothly! Thanks Firestone Folks!!
1/ 5stars
on June 22, 2016
5/ 5stars
by  
on May 17, 2016
I am greatly pleased with the service I got at firestone I was here once be for and was pleased at that time . they found a nail in my tire that kept giving me a slow leak every two weeks I had to put air in my tire what a pain had the tire checked at a tire place they told me they could not find any thing wrong the tech at firestone discovered the nail what a relief at least now I don't have to worry about checking the tire each morning to see if I have a flat had a general checkup tire rotation, oil change, the whole 9 yards can,t thank them enough .
5/ 5stars
by  
on May 1, 2016
The staff is always pleasant and helpful!
1/ 5stars
by  
on April 15, 2016
They SABATOGED MY RADIATOR AFTER AN AC VACUUM CHARGE, AND LIED ABOUT IT.
5/ 5stars
by  
on October 18, 2015
VERY FRIENDLY AND PERSONABLE service, checked all concerns
5/ 5stars
by  
on August 26, 2015
Came back in to get the special order shocks put on and oil changed--they had the shocks ready and waiting--was told expect about 2 hours--was ready to go in a little over an hour. Cost of the shocks was lower than quoted. I'm thinking I'll be back!
5/ 5stars
by  
on August 11, 2015
I have gone to this shop for a while now, and continue to be amazed at the courtesy, professionalism, and honesty of the repairs they have done on all my vehicles. They are not out to gain a dollar, but rather to earn a satisfied customer. That goes a long ways in my book!
5/ 5stars
by  
on August 8, 2015
Traveling back to oswego ny and got a flat tire. Repaired our flat tire at closing time with no hessotation.
1/ 5stars
by  
on August 7, 2015
I took my car to Firestone a few weeks ago for an A/C problem. They initially said I didn't have a leak and the next day my A/C was blowing hot air again. After charging me $150 for that service, they wrote up a work order to fix my A/C for over $1500. I got it fixed locally for much cheaper than that.
5/ 5stars
by  
on July 1, 2015
I cannot begin to tell you about my experience with the store manager. We were from out of town. When my son's car broke down. One thing after another began happening( Kinda like a nightmare). His kindness went above and beyond what he really needed to be. I know this is crazy world, the rush to get things done, and the I don't care attitude. It was a truly refreshing experience, to have someone be so kind. Someone who truly behaved as a GENTLEman first, and a manager second. We need more people like him, in management positions and in the work place! I took his card so I could write a letter about him, but I lost it. I hope you can find this gentleman and put this letter in his personal file. If I remember correctly his name is Terry, he is the store manager. Thanks, Katherine Jacobson
5/ 5stars
by  
on June 15, 2015
Have gone for services at lease a couple of times and I am happy I did
5/ 5stars
by  
on June 12, 2015
Everyone at the Firestone is very knowledgeable and very nice to deal with. They listen to the issue, and call me when they need to do something. I take all 4 of my care there.
5/ 5stars
by  
on May 21, 2015
Very professional and honest. I would go there again.
5/ 5stars
by  
on May 12, 2015
Needed brakes on my car, Firestone was the first and only place I called. I am a single woman and have had some really bad experiences with other car care facilities. You can trust Firestone!!!!!
5/ 5stars
by  
on April 30, 2015
Had to rush in for a battery replacment, and the process was quick and easy.
5/ 5stars
by  
on April 12, 2015
A year ago went to this shop because our Honda Odyssey's brakes were squeaking. Shop calls us to say there's no need to do the work because brakes are fine and to come back in a year. Who does that?! I've told many people about our experience. Just got the brakes done here yesterday. Again, honest, transparent, respectful and explained everything. Good people here. Will likely do all our work here from now on. Very happy.
4/ 5stars
by  
on February 27, 2015
This location provides fast quality service! I've always received honest service advice & every invoice is fairly reasonable.
5/ 5stars
by  
on February 27, 2015
This is the only place to work on my cars.They have the knowhow and do it right the first time.
5/ 5stars
by  
on February 7, 2015
Unfortunately, my car takes me there more I would like to go because of finances. However, all of the men are cordial, courtesy and gentleman. I am greeted by Terry (manager), Raphael, or Bradley. I love each of them and how they handle my car complaints. Thanks for having them stationed in Wake Forest, NC. The best Firestone unit in which I have ever had contact.
3/ 5stars
by  
on February 6, 2015
Bought a set of tires last summer for my Acura. Got my car back with rims scratch up. To give them credit they did make an attempt to fix it. Unfortunately, after 5 days which I was told should only take two, I got the car back fixed including scratches I had before. Even though it was painted a different color, it was OK with me. About a week later I took it back to another Firestone to repair a nail in one of the tire. Got it back with that rim scratch up. I was told by the manager that the rims had a poor paint job and that is why it was stripping. Now I am afraid yo get a flat tire because the machine used to take the tireoff will strip the paint off the rim. Very disappointing customer.
3/ 5stars
by  
on February 2, 2015
I had come in for a tire rotation and balance and alignment check got there at 4pm the service advisor said I would have enough time to have services performed the tech that performed service had a attitude about doing the alignment check stated we are almost closing I stated to service advisor if u don't have time don't worry about it he said he will check it.
5/ 5stars
by  
on January 25, 2015
The entire staff at my Firestone store is pleasant, attentive to detail and willing to offer suggestions that over time, I believe, have saved me much aggravation and money. No one likes going to an auto maintenance and repair store store, but when I leave there I feel like I have been treated as a valued customer
4/ 5stars
by  
on January 25, 2015
They always do a great job. Rafael makes sure that my vehicle is taken care of
5/ 5stars
by  
on January 24, 2015
Brad and Terry have gone over and above to accommodate my special needs. I refer everyone I know to them.
5/ 5stars
by  
on January 24, 2015
I wouldn't go anywhere else !!!!! Oh and Terry is the man!
5/ 5stars
by  
on January 23, 2015
I drive over 30 minutes to get to this location (passing many other oil change and tire places in the process) because their service cannot be beat!

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone