Car Tires And Services At 4667 Transit Rd: Firestone Complete Auto Care In Buffalo

Come in to your nearest Firestone Complete Auto Care at 4667 Transit Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

4667 Transit Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #18120 Managed by David Barbarito

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, air filters, belts, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (716) 204-7249.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 51 Reviews
5/ 5stars
by  
on January 22, 2019
Great service, at a great cost.
5/ 5stars
by  
on January 1, 2019
Awesome!
Responded on January 1, 2019
We are glad you enjoyed your experience at Firestone, Kim. Our goal is to make sure that each and every customer is taken care of and leaves satisfied. It is wonderful to know that you were satisfied with your visit. Please visit our website for offers and discounts on your next visit: https://www.firestonecompleteautocare.com/. Thank you for choosing Firestone. We value your loyal business and hope you enjoy the rest of your New Year's Day! Stefanie
Firestone Complete Auto Care - Williamsville Management
3/ 5stars
by  
on November 28, 2018
It was good service until 2 days later my tire went flat. I found out they put an faulty tire on my vehicle, I had drive 20 miles back wait 1 hour to fix and drive 20 miles back home.
Responded on February 2, 2019
Hi, Shannon. I can only imagine your frustration at having to return to our Williamsville, NY store due to having tire issues. We'd like to document your concerns and offer you additional assistance if you would like. Please send us an email at socialcare@bfrc.com with your contact details, a link to this review, and any invoice numbers pertaining to the tire installation. Thank you for being a valued Firestone customer and we hope to hear from you soon. ^Katrina
Firestone Complete Auto Care - Williamsville Management
5/ 5stars
by  
on October 25, 2018
Great customer service
5/ 5stars
by  
on September 30, 2018
Friendly staff very willing to go above and beyond to accommodate you and they do quality work and are honest about what repairs are needed.
5/ 5stars
by  
on September 15, 2018
Dealt with Dave Barbarito who was not only polite and professional, but also very knowledgeable. His customer service skills are top notch and I couldn’t be happier. Keep up the good work.
5/ 5stars
by  
on July 29, 2018
I called last minute to get my car inspected and max did a wonderful Job getting me in and out
4/ 5stars
by  
on June 26, 2018
Gary the sales representative was great! I got new windshield wipers put on and they work perfectly. The only thing I wasn't thrilled about was that I had to pay $17.99 to replace 2 licence plate light bulbs, which seemed pretty steep. I've replaced almost every other bulb on the car and the bulbs themselves cost maybe 2 dollars. Other than that it was great service.
5/ 5stars
by  
on April 27, 2018
5/ 5stars
by  
on March 10, 2018
Great and friendly service; had me in an out in the time they said everything would be completed. They kept me updated on my cars progress if they found something wrong. I was not made uncomfortable or pressured into getting services I did not ask for.
5/ 5stars
by  
on March 6, 2018
Always a positive experience.
5/ 5stars
by  
on February 2, 2018
Nice and honest detailed all work to me so I could tell my husband and he was impressed great guys
5/ 5stars
by  
on December 27, 2017
Got in there same day. needed tires badly everyone professional and people friendly even kept the coffee going. I would highly recommend this location.
5/ 5stars
by  
on November 25, 2017
My sales rep was a class act and very helpful keep up the great work guys
5/ 5stars
by  
on November 6, 2017
Drove in from out of town and experienced a tire blowout on the Thruway. Tried to have it replaced at a store near where the incident occurred but they could not help due to not having the tire I needed. Stopped in at Firestone and they went out of their way to locate a tire, have it sent in to their facility, and then quickly did the replacement. The staff were excellent and caring - especially Max. I would recommend this store to anyone.
5/ 5stars
by  
on September 7, 2017
5/ 5stars
by  
on September 1, 2017
Manager Dave was amazing from the moment he greeted me at the door. I was a walk-in with an urgent situation. He got me right in. Firestone was able to complete the work another shop couldn't handle. Dave gave me great advice and was so thoughtful in stressful situation. I will absolutely be returning to Firestone and recommending to friends.
5/ 5stars
by  
on September 1, 2017
This is an honest and trustworthy automotive service center with outstanding customer service - which is hard to find anymore. The technicians are very good at diagnosing and repairing problems the first time and if not the Service Advisor is very willing to make it right.
4/ 5stars
by  
on June 16, 2017
5/ 5stars
by  
on December 14, 2016
Everything happens suddenly or late in the day. They always find a way to squeeze me in and get me back on the road!
5/ 5stars
by  
on June 22, 2016
It is always great to do all my auto cares in this location. They are very knowledgable and they do the jobs that are needed. Staffs are great.
5/ 5stars
by  
on June 8, 2016
These guys are the best! Dave will always make sure you're happy and satisfied and everyone is professional, friendly and happy to help!
5/ 5stars
by  
on May 26, 2016
I could not have asked for a better experience. Kind explanations, patience to show us their findings, and even stayed longer to get my car back to me the same night when I came in late as it was. They absolutely went above and beyond! Thank you Chris and TJX!
1/ 5stars
by  
on April 21, 2016
I was charged $173.00 for a headlight change, which is ridiculously outrageous price. Do not recommend this repair shop as they are super overpriced and do not hesitate to take advantage of their customers
5/ 5stars
by  
on April 19, 2016
We have been there 3 times now for different reasons and stratified all three times. The work was done right the first time , received information on what is needed according to my personal driving habits and the price of different options. They went out of their way to explain every thing clearly .
5/ 5stars
by  
on April 10, 2016
I own a 2010 Subaru Impreza 2.5i. My wife is disabled and we require a vehicle that stays operational. The crew at my Firestone keeps us rolling. From tires, to oil changes and NYS inspections. Nothing but professional and courteous. They make fresh coffee. have direct TV and free wifi to amuse me. However the work is usually done before I need amusrd. Great Company, Excellent location.
5/ 5stars
by  
on March 27, 2016
I would recommend this location to anyone,the workers were incredibly kind and they stayed late to get my car fixed that day
5/ 5stars
by  
on March 19, 2016
Dave and Joe are always very polite and helpful. I was switching over the Blizzak snow tires and getting an oil change in my wife's van and they called me twice to update me on the status of the vehicle. They also informed me that one of the front tires had some uneven wear. They recommended a wheel alignment, and gave me a $20 discount off of the lifetime alignment which brought the cost down to $179.99. I figured that two or three "regular" alignments would cost that much, so I went with the lifetime alignment since we just purchased the van last May. Great advice from these guys, especially with the HUGE potholes we have in Buffalo!!
5/ 5stars
by  
on December 25, 2015
I will be taking another car in next week for service.
5/ 5stars
by  
on December 6, 2015
It was a very quick,painless experience,reasonable,no upselling which I like,looking forward to using Firestone in the future
5/ 5stars
by  
on November 29, 2015
Went for nys inspection, done when said it would be. Clean waiting area. Everyone polite and explains everything. Thumbs up here!!!
5/ 5stars
by  
on November 28, 2015
Dave, joe, and team were all great to deal with. I know I can trust them with all of my vehicles needs. They are honest and professional. Its nice to know you won't be overcharged or offered services you don't need. I hate that at other places.
5/ 5stars
by  
on October 19, 2015
So happy we went with them. Fast and Friendly service. Easy to understand they also reminded me that my inspection was almost up. Made an appointment to bring back to get that done.
5/ 5stars
by  
on October 10, 2015
Great customer service...no extra fees and no unnecessary services mentioned!! I appreciate a job well done!! I will be back, way in Williamsville from Kenmore, if I need service again!!!
5/ 5stars
by  
on October 5, 2015
I purchased new tires for aa 2010 Terraine with 40k miles. The ride has never been more smooth. The staff member walked me through a couple of options after asking my needs and habits. Car was ready when promised. A good experience all around.
5/ 5stars
by  
on October 4, 2015
Great job needing a tire for my 2013 Cruze! They had it and it took very little time for them to change the tire and put it on my Cruze! Great job they do!
5/ 5stars
by  
on October 1, 2015
The staff was very helpful in offering and providing me with the best product for my driving needs.
5/ 5stars
by  
on September 22, 2015
My daughter was stranded late in the day on a Sunday six hours from home. Chris took the call and handled our issue. I believe he stayed late to receive her vehicle. Repairs were performed as quoted and we picked up the car the following Sunday.
5/ 5stars
by  
on September 20, 2015
As a single mother you have to be hypervigilant about any financial decisions but David and crew at the Eastern Hills location didn't just earn my business but they earned my trust! I have now recommended him to friends, family and my customers. Please pass on a huge thank you to David and Joe for their amazing service and I'll see them for my new set of tires next month!!!
5/ 5stars
by  
on September 16, 2015
Everyone was polite and professional . The facility was also good
4/ 5stars
by  
on September 14, 2015
Hit a curb and popped a tire. The employees there offered 2 different tires and had experience driving with both. I was expecting them to try and tell me my rim needed to be replaced but they were honest and said it only has cosmetic damage and would still function properly without damaging the new tire. The employees there had excellent customer service and saved me money by explaining how their firestone card worked. My only complaint is they said it would take about an hour and a half and it took closer to 2 and a half hours. Overal a great experience though!
5/ 5stars
by  
on September 3, 2015
I had the occasion to speak with Sal about service for 2 of my cars. He took his time in working with me and was very helpful.. I have been using this location for about 8 years and have had very good experioences.
1/ 5stars
by  
on June 13, 2015
I went to another shop and I had to get another oil change and cap because mine fell off
1/ 5stars
by  
on February 4, 2015
I'm not sure howI got talked into services I did't need. The salesperson just kept pushing me until I finally gave in to getting a nearly $100 Winter service package that I didn't want or need. In the end they basically lied and said it was the only way that they could do the diagnostics I needed- which I later realized wasn@5 true. They took over two times as long as promised and never called with me with an update even though they told me twice that they would call.
5/ 5stars
by  
on January 28, 2015
Once again, the service provided by my local Firestone crew was outstanding. The service appointment was easy to set up and the work performed was done in less than the anticipated time expected.
3/ 5stars
by  
on January 27, 2015
Took my brother's van to buy winter tires and mount and balance them. Had an appointment, ended up waiting for hours for that simple task. I could break down tires and mount and balance new ones in my friend's shop in half the time (and I have) and I'm a total amateur. I used to come here when I had friends working there and they were pretty efficient and quick. Now I wouldn't take anything to them. It's far from home for me and they were far too slow. Their quality of work seems fine, if you want to leave something all day, but if you plan to wait, be prepared to take a nap...
5/ 5stars
by  
on January 26, 2015
All the guys there were all helpful and polite. They also recommend other things I didn't notice I neeeded
2/ 5stars
by  
on January 24, 2015
The last visit I had to firestone was just that- my last. I now use another auto center exclusively. I went in to purchase new snow tires and have them installed, but the tech threw away my perfectly good all season tires. They "recovered" them from the recycling truck a week later, but what they gave me were NOT my tires. At least one of the new tires had a bad belt and somehow "my" tires went from having plenty of tread at NYS inspection to having 3/32 tread- in a two week period!! And when I made the 40 minute drive to pick up what they claimed were my tires, they forced them into my car and broke the privacy hatch cover's plastic clip that holds it in place- something that would have made a loud cracking sound when it happened. But instead of owning up to the damage when it occurred, whatever tech put the tires in ignored it and left me to find the issue. And worst of all, when I went in for an oil change they tried to tell me I either had an oil or power steering fluid leak and tried to tell me I would need all sorts of expensive work. I got my car on a lift at my an old employer's shop and the only "oil leak" I and my new mechanic found was clearly spilled oil nowhere near the area they had claimed. I'm now sure that because I'm a girl, they figured I wouldn't know better so tried to cajole me into work I didn't need.
5/ 5stars
by  
on January 23, 2015
I always get good service at the Transit rd. store
1/ 5stars
by  
on January 22, 2015
took real good care of me and did fixed my problem in a timely matter
3/ 5stars
by  
on January 22, 2015
Always friendly people and always do a good job servicing the vehicle. My only issue is this is more than the first time at this location the servicing took longer than originally told. I've gone to other locations and they've always been good with estimating time for job, but at this location it always takes forever. This isn't the first time I waited almost 3 hours for simple things like wiper blades, simple check-up, and fasteners on the heat shield.

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone