Car Repairs And Tires At 370 Main St From Your Wyckoff Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 370 Main St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #22535 Managed by Gary Hotko

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll inspect tires, headlights, the battery, and more. Additionally, we're devoted to providing the best auto repair possible at affordable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (201) 425-6178.

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Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 67 Reviews
5/ 5stars
by  
on October 21, 2018
Gary Hotko was great
1/ 5stars
by  
on October 19, 2018
1--I had an 8am appointment for a simple 2 tires and 2 shock absorbers change and didnt get my car back for over 8 hours. 2--Nobody called me with any updates. I had to call continuously. 3--The shock absorber installation charge was excessive in my opinion. 4--The Friends and Family Tire promo of Cost + 10% was only 10% off the retail price, hardly beleiveable that its indicative of the Cost + 10%. Very deceptive and possibly false advertising. 5--The free alignment made no difference whatsoever in the car's alignment and I am highly skeptical is work was actually done -- seems it was added on to smooth things over.
Responded on November 24, 2018
Daniel, we are truly saddened to hear that you are dissatisfied with your recent visit to Firestone. We strive to provide excellent service and competitive pricing so we would like to get your concerns escalated to our upper management team to investigate. Please email us at socialcare@bfrc.com with your contact information, a link to this review, and any invoice numbers related to this visit? We value your business and we look forward to hearing back from you. ^Katrina
Firestone Complete Auto Care - Wyckoff Management
5/ 5stars
by  
on August 16, 2018
I thought this might be an expensive repair. Brian, the truck tech, found a simple problem and went the extra mile to repair it. Very satisfied!
4/ 5stars
by  
on February 8, 2018
5/ 5stars
by  
on January 22, 2018
When complete strangers sit in the waiting room chatting about the extraordinary service this location provides, you know where your loyalty should remain.
5/ 5stars
by  
on January 13, 2018
The sales associate Gary always calls me back, and always offers several times for an appt..
5/ 5stars
by  
on December 30, 2017
Just want to give a big shout out to Firestone in Wyckoff. Long story short, had an issue with my daughters tires that I had purchased and had installed over a year ago (found out the car had the tire issue when I brought it in to my regular mechanic for an oil change and a few other maintenance items). I called Firestone immediately and asked to speak with a supervisor. I spoke with Tyler and relayed what I had just discovered, Tyler was very sympathetic, and told me he would need to make a call to his district manager. Less then an hour later I heard back from his manager Gary, who happened to be on vacation but went to the closest Firestone to his home to look up the records on my daughter car. The situation with her car was very ambiguous but in the end they completely did the right thing by me. I would highly recommend them, they are very professional, upstanding and were never anything but polite and courteous. Big thumbs up.
5/ 5stars
by  
on December 3, 2017
I have been to this store many times and they listen and take good care of their customers. Excellent service and I trust them.
5/ 5stars
by  
on November 22, 2017
Best firestone I’ve been too ! Very nice employees would definitely recommend this one to my friends and family
5/ 5stars
by  
on November 14, 2017
I can't explain everything in a short manor but everything is simply great about this place. Workers are calm, easy going, Welcoming, friendly, I really feel like they actually care about me and my vehicle, they're honest and everything you wish in a shop like this
5/ 5stars
by  
on September 10, 2017
EXCELLENT SERVICE AND ATTITUDE. HAD A WARRANTY ISSUE DUE TO BAD PARTS, AND THE CREW HERE TOOK CARE OF IT RIGHT AWAY
5/ 5stars
by  
on August 27, 2017
I have never been treated so respectfully by a team at an auto care shop; it is safe to say that Firestone of Wyckoff will not only have my business, but also my word to highly recommend. A huge thank you to Gary & his team for accommodating me at the end of their work day on a Sunday so that I didn't have to go all week with my oil light on. Truly grateful.
5/ 5stars
by  
on August 6, 2017
No Need To Go Anywhere Else !! Wyckoff Firestone Complete Care has the best, most knowledgeable staff in Bergen County !!
5/ 5stars
by  
on May 3, 2017
I have gone to my car dealer and other Firestone stores in Florida while there for the winter. My problem was hearing and feeling a wheel rumble. None put the car on a lift or checked what Firestone mechanics did in Wyckoff. They put the car on a lift and checked for loose brakes, wheel bearings, steering components, etc. Great service! Thank you to Gary, the service manager and Rogelio, the mechanic who checked all.
5/ 5stars
by  
on December 27, 2016
Very friendly & welcoming repair shop. Excellent turn around time & they keep you informed throughout the repairs being done. Don't hesitate to make this your one stop shop. Thanks for all to Larry & his crew!
5/ 5stars
by  
on October 19, 2016
If you are uncertain about where to bring a vehicle for repair, maintenance, or tires, I urge you to try the Wyckoff NJ Firestone Center. You will be pleasantly surprised and leave confidently, knowing that your vehicle was given first class treatment at a fair price.
5/ 5stars
on August 25, 2016
5/ 5stars
by  
on August 23, 2016
Great place!
5/ 5stars
by  
on August 23, 2016
Very happy with the service we received! Nice people!
5/ 5stars
by  
on August 23, 2016
Every person there is interested in total customer satisfaction !!!
1/ 5stars
by  
on August 11, 2016
5/ 5stars
by  
on May 31, 2016
There is no doubt that the Wyckoff team provides the best service and advice - they are truly customer oriented !!
5/ 5stars
by  
on April 28, 2016
I am a long term client and service four automobiles at the Wyckoff, NJ location. I am thrilled to have Gary Hotko back - he is a highly valuable credit to your company, in every way. Also, I must mention Alex, my technician for many years, who is also terrific. Thank you.
5/ 5stars
by  
on December 22, 2015
nice guys good work good explanation finished when promised
3/ 5stars
by  
on December 16, 2015
I was so glad they discovered a week battery and had it in stock to replace. One less thing I would have done. Frustrated when I asked them to balance and rotate the tire. They said I didn't have lifetime balancing. I bought, lifetime hazard, rotation, wheel alignment and tires all at the same time. And some how that service personal thought I didn't need the lifetime balancing. I haven't see him there the last couple of times and maybe he found another career. It cost me so I can't give a good rating
5/ 5stars
by  
on December 9, 2015
Honest and very friendly....even during a trying holiday period. Did not recommend services that were not needed... a nice surprise and rare in today's world.
5/ 5stars
by  
on November 4, 2015
Fair pricing and timely service .friendly and professional staff
5/ 5stars
by  
on October 20, 2015
Very helpful especially the young man who helped us.
5/ 5stars
by  
on September 4, 2015
I called on Tuesday and they got me into the shop on Thursday. I needed a hole in my tire plugged and my air filter changed. They were so helpful, friendly and fixed my car perfectly!!
5/ 5stars
by  
on August 21, 2015
I am a long time customer of the Wyckoff location. The team there is exceptional. Mike B. and Frank P. make everyone feel welcome. (I refrained from using their full names per your instructions.) My technician, Alex F., always provides superior service. I think I have become your best advertisement...
4/ 5stars
by  
on August 6, 2015
Went to the Wyckoff location for Oil Change and a Tire Rotation. They were very friendly and professional and the service was excellent. We plan to go back .
5/ 5stars
by  
on July 3, 2015
I went for an oil change and tire rotation this morning, was also offered an alignment check since I have the lifetime plan. All completed in less than one hour while I waited in a clean waiting are with complimentary coffee!
5/ 5stars
by  
on July 1, 2015
They gave me a great deal on new tires and their team was very polite and friendly
4/ 5stars
by  
on June 22, 2015
I bought Firestone tires 30,000 miles ago and they were wearing quickly. One tire was almost bald. The Firestone manager stepped up to the plate and gave us a new set for the cost of labor and tax only.
1/ 5stars
by  
on June 13, 2015
Took vehicle in for an alignment, paid for the lifetime alignment, $180. Drove home and I thought it still had a pull to one side. Driving it the next day on a trip involving highway, it definitely pulled to one side as before. Thinking back on my conversation with the mechanic, he said he couldnt bring the camber into spec. What good is it to pay for a lifetime alignment if it wont be corrected? In my opinion I just wasted my money.
5/ 5stars
by  
on March 14, 2015
With my windshield frozen I inadvertently turned on my wipers. yup one wiper got ripped off.
5/ 5stars
by  
on March 2, 2015
I went there to see when my next oil change was due and while there, I asked the serviceman if he could check the air in my tires since my light was on. He was very gracious and did this for me and then we scheduled my oil change appointment. I dropped my car off in the morning and picked it up after work. All was taken care of and my car was still clean! They care about their customers and it's a pleasure to go there.
5/ 5stars
by  
on February 27, 2015
I have used them to service my auto for tires and wheel alignments. Always courteous and knowledgeable.
4/ 5stars
by  
on February 14, 2015
The service advisory are competent, friendly, and always take the time to fully explain - in common, plain English - what the service situation of my car is, and what best course of action is "suggested"...but the NEVER pressure....rather they explain in a friendly tone in a way that says "we're here to help YOU!"...
5/ 5stars
by  
on February 13, 2015
Just had major servicing done at my local firestone store. They did a great job at a fair price. Was even able to use a coupon.
5/ 5stars
by  
on February 4, 2015
The manager has his staff well trained. They are all knowledgeable and explain why and how the repairs will be timely performed. I have using this store for 15 years to repair my four (4) cars..
4/ 5stars
by  
on February 4, 2015
Always a very good service experience at a fair price.
3/ 5stars
by  
on February 3, 2015
I go here because its local, they accept coupons, and I can get my car in within a days notice. However, over the past few years the service has not been so great. Its the little things that make a big difference. (1) 3 times in a row I have had a sloppy mechanic work on my car with oil changes. 3 times in a row I now have a finger oil smudge on the interior liner of my drivers side door along the window and ceiling that looks as if a smoker had ashes rubbed into the liner. So now if I want to sell my car there is a chance the buyer may think the car was smoked in. also oil marks on the hood and side panel of the car that will not come off. Oil marks all over the rims of the car wheels that even my power washer can not get off. (2) I had 4 brand new tires put on the car and still to this day after 3 visits my tire inflation sensor still flashes and every time I go there and mention it they tell me go drive for 20 minutes and it will go off. Its still on to this day 6 months later. (3) the coffee machine that is there for customers is always empty and never have cups.
5/ 5stars
by  
on February 2, 2015
They fit me in for an oil change when I didn't have an appt, and they were busy yet made the time for me.
5/ 5stars
by  
on February 2, 2015
I have been a long time customer of the Wyckoff, NJ Firestone. I have several cars and my family all go to this location because of Mike B. the manager. I have experience 4 different managers and Mike B. is head and shoulders above the 4 and any other location. His crew cares about their customers and their work. Mike B. practices what he preaches to his crew and is a master mechanic himself. His shop is the first call I make when I have an auto repair problem. Thank you for hiring such a wonderful manager.
5/ 5stars
by  
on February 2, 2015
Everyone there is excellent and has great knowledge. Thank you for ur trust
4/ 5stars
by  
on February 2, 2015
Very professional, friendly, quick service, convient location
5/ 5stars
by  
on February 2, 2015
I've always been pleased. Nice guys. Here are more words to satisfy the 15 word minimum
5/ 5stars
by  
on February 2, 2015
Great service!!! Respected that they were truthful with my tire situation,
5/ 5stars
by  
on January 29, 2015
Each & every time I go to Firestone in Wyckoff, NJ I get exceptional service. I have recommended them and have been told others have had similar positive experiences.
4/ 5stars
by  
on January 28, 2015
Have been long time customer of Firestone in wyckoff, NJ. Staff knows both my daughter & I when we call or stop by the shop. They always try to fit us in even when busy which is much appreciated as we both work full time & getting there for service is sometimes challenging for us. Never had problems at this facility with repairs, purchases or the employees! Overall very satisfied!
2/ 5stars
by  
on January 28, 2015
I really think the friendly customer service is exceptional, but am dissatisfied with one issue. I had 4 new tires installed, and was charged for a TPMS "service". It was not much of a service, as the TP light has been on since the new tire install. I've been back 3 times, the final prognosis: a failed battery in one of my sensors. Im not sure that the battery "failed", its possibly due to the install. Have not had the work done, as I was unhappy about the $100 charge. Do you have a better solution?
5/ 5stars
by  
on January 25, 2015
I have used Firestone for my oil changes, for tires, and for a 'check up' for my vehicles. In all cases, I have been very satisfied. The customer service people are helpful.....and seemingly very honest.
1/ 5stars
by  
on January 24, 2015
On 1/7/15 ...I brought my 19 year old daughter's car for a routine oil change. I stated that she was leaving that weekend to drive to South Carolina (back to school) so, please make sure everything checked out ok, fluids,tires etc. she made it down to Cherry Hill NJ...when we realized there was a puddle of oil in our driveway!!(sunday @ 7:00am). She was down over a quart of oil! Thank goodness we saw it...her engine would have ceased probably somewhere around Virginia or North Carolina! (Did you get that I said a 19 year old!) JP at the Marlton Firestone was a life saver....will we be back to Wyckoff Firestone? NO
5/ 5stars
by  
on January 24, 2015
I have always received first class service @ Wyckoff firestone. I have sent many of my friends to this store. they have all been very happy, as i.
5/ 5stars
by  
on January 24, 2015
I use Firestone in Wyckoff for all my vehicles. Employees are always prompt, courteous and helpful.
5/ 5stars
by  
on January 24, 2015
Seems like I get there at the last minute with a problem or service that I needed yesterday. Not only do they fit me in they do it with a smile. Mike the manager is one great businessman. He values customers big time.
5/ 5stars
by  
on January 23, 2015
I have been going to Firestone for many years and the service is always first rate! The service reps are friendly and knowledgeable - I wouldn't trust my cars (or my kids cars) to anyone else.
5/ 5stars
by  
on January 23, 2015
It is great to have a reliable repair shop nearby.
5/ 5stars
by  
on January 23, 2015
This Firestone Store is the best. Always there to help you and very honest. I really enjoy working with them.
5/ 5stars
by  
on January 23, 2015
We have been using this Firestone service center for over 15 years. The reasons are:1.reliability of diagnosing the problem. 2. honesty in the assessing the extent of the repairs. 3.satisfying us with the work that has been done. This past week I had to take one of the cars back, because it needed another part. This was done at no cost.
5/ 5stars
by  
on January 23, 2015
What a pleasant experience having my car serviced at Firestone, Wyckoff.
4/ 5stars
by  
on January 23, 2015
I've used this Firestone branch several times and the staff is terrific. They are knowledgable and not pushy when making recommendations regarding my vehicle. My only issue would be the wait time is sometimes a bit longer than I'd prefer. I suppose this is a good sign that they are always busy, but I'd like to get in and out quicker, especially with a oil change/tire rotation.
5/ 5stars
by  
on January 23, 2015
Went in for an oil change and had a problem with my engine that they promptly diagnosed and gave me suggestions on how to rectify the problem
4/ 5stars
by  
on January 23, 2015
I used them last month for a battery upgrade. The car runs great after switch. Thank you
5/ 5stars
by  
on January 23, 2015
Needed 2 new tires ASAP and the store manager was polite and helpful.
5/ 5stars
by  
on January 22, 2015
I value and trust Michael's expert recommendations, him and his team have always been excellent!! and I bring all my cars to him for all service.

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