Car Tires And Services At 79 E Mt Pleasant Ave: Firestone Complete Auto Care In Livingston

Come in to your nearest Firestone Complete Auto Care at 79 E Mt Pleasant Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

79 E Mt Pleasant Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #13862 Managed by Joseph Voorhees

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect oil level, suspension, belts, and more. Plus, we're committed to offering the most consistent service on the market, at unbeatable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 42 Reviews
5/ 5stars
by  
on January 29, 2019
I'm always satisfied with the service and attention to detail. Never a problem and they are always upfront and honest. Maybe I pay a bit more then a gas station mechanic, but can't beat peace of mind.
1/ 5stars
by  
on December 16, 2018
HI I took my car 2 times to Firestone in Livingston NJ and they were not able to do the alignment correctly. Then I took the car to Firestone in West Caldwell and they were not able to align the car correctly. I paid for a lifetime wheel alignment for nothing. Please feel free to call me to discuss this matter. 973 214 0086.
5/ 5stars
by  
on September 11, 2018
5/ 5stars
by  
on July 15, 2018
Service managers JV AND DS are the best!
1/ 5stars
on March 24, 2018
1/ 5stars
on April 5, 2017
Last Sunday, I came in for an air pressure check on the 2 front tires of my Nissan Altima. The mechanic just went ahead and tried to fix the rim on one of them by manually banging it back into shape, without checking with me as a customer first. The end result of his banging was that I needed a new rim costing close to $200. I was told that my tire rim was beyond repair. When I questioned if Firestone has a policy of giving its customers an explanation and a choice of having anything done before the service is actually performed on one's car, I was told that they could put the old rim (that is now actually beyond repair) back on my car if I don't want to get a new rim. I have filed a complaint via the customer survey with Firestone's corporate office. Let's see what happens next.
5/ 5stars
by  
on April 2, 2017
Open on Sunday, they tell you an hour, it takes an hour. Fast, friendly and reasonably priced.
5/ 5stars
by  
on March 18, 2017
Joey Voorhees and the crew at Firestone got me back on the road in no time! My tires, brakes and oil change were completed in a short amount of time, while I waited. Oh yeah, alignment too! Thanks again guys!
5/ 5stars
by  
on February 20, 2017
As usual, I had a very pleasant, satisfying experience at this store. Service Advisor, Daniel took care of me. He got me in and out of there in a fraction of the time he said it would take and exceeded my expectations by providing complementary wheel balancing and rotation to my already purchases Firestone tire. The staff and thus location is always professional, courteous and non pressuring and always provide excelllent service. Something is to be said about seeing the same staff year after year. They know your cars and you and the company must be good to keep and retain there staff. I've been coming to this location for years for not only my tire needs but all my mechanical needs for my vehicles. I always leave feeling satisfied and good knowing my cars are always in good hands
5/ 5stars
by  
on December 27, 2016
Mardy is the best. I don't know whether it's coincidence, but things seem to go better and get resolved faster when he's my service advisor. Thank you Mardy!
5/ 5stars
by  
on September 16, 2016
I went to Firestone with shaking car but didn't want to spend a lot of money to fix it because I'm buying another car in 2 weeks. The salesperson and technicians were soooo helpful and got me back on the road for minimal cost. I truly felt like they were doing their best to help me. As a woman in an auto shop, I always feel like I'm being swindled....not here. These guys are great. I will now bring all my family cars here.
5/ 5stars
by  
on September 3, 2016
The pricing is fair, lower than at a dealership. The associates are polite and listen to your concerns. They also help you prioritize service items and needed repairs. This is the only place I'll go and as a woman I'm confident that I'm being given honest, reliable information.
3/ 5stars
on August 1, 2016
Not really sure how I felt about my last experience. So I went in for an oil change and to have my suspension checked. They did the inspection and oil change and did call me back to let me know the findings. For my suspension it turns out in order to replace the parts I needed would be 345 a peice. Then with all the work etc I was looking at close to 1500. Not affordable right now. But when I stated looking up the same part online (which is what we do these days) the most expensive I found the same part was 129. I understand some mark up but 200 dollars? Each? Then it was reported I also had a leak in the engine. I was aware of this. Previously another mechanic said that it was my timing cover. Firestone said it was my valve gasket. Ok, so which is it? When I returned to pick up my car I asked the sales rep. He went and checked with the mechanic who was not looking at the car now, and reported back that both were leaking. If that was the case, then why wasn't that reported originally? Needless to say, it all seemed a little odd. I like Firestone, but not sure how I feel about what took place. I understand this is business, but I am now a little worried that I may be getting taken. This happened to me before elsewhere, and not going to let my guard down any where any longer. Don't take this as a complete negative. I have used them before and appreciated the job they did after they finally figured out what was wrong. I will probably use them in the future for emergencies, but not sure I would go for preventive care.
5/ 5stars
by  
on July 19, 2016
Took my Toyota Minivan to FIRESTONE in Livingston because it was making a strange thunking noise. Turns out I had a bad leak in the rack and pinion steering. The mechanics fixed the car, and showed a lot of integrity in trying to diagnose the noise coming from the car. I felt that they handled the situation well, did not overcharge for the extra work in trying to diagnose the problem, and were very courteous and understanding of my being without a car for 4 days. I would highly recommend the Livingston Firestone to friends and family.
5/ 5stars
by  
on July 3, 2016
The Sales Advisor Ritchie Lukasik located at Firestone in Livingston, New Jersey was more than helpful in recommending the work needed for my car . Also he gave explanation with his knowledge of the car model and he left the decision for me to make whether I should proceed with the work. He did not pressure or make me feel that it has to be done right away. I've realized my wife's car is an safety matter and that really concern me greatly . So, I spoke to the Sales Advisor Ritchie Lukasik to go ahead with the needed car repairs. He was also helpful in giving me 10 % off for the Firestone promotional and take advantage to lower the car repairs. So, I highly recommended Ritchie Lukasik is above Professionalism and his knowledge make him remarkable person and easy to work with.
5/ 5stars
by  
on June 29, 2016
The staff is and always have been courteous, Respectful and professional. I have found them to be honest in all the time I been going there.
5/ 5stars
by  
on May 14, 2016
DAN AND RICHARD ARE GREAT PEOPLE
1/ 5stars
by  
on December 9, 2015
Had an appointment and they were too busy and charged
5/ 5stars
by  
on November 26, 2015
Service was great. Employees were very helpful and trustworthy.
5/ 5stars
by  
on November 16, 2015
I got the tires I wanted and the service was good.
5/ 5stars
by  
on November 5, 2015
Firestone exceeded my expectations as far as service and speed of service. The service advisor Marty was very accommodating and knew what he was talking about. Will definitely consider Firestone for my future automotive needs.
5/ 5stars
by  
on October 17, 2015
I highly recommend it. The service is excellent. They explained in detail what was happening to my car. I was thinking the car needed something but it ended happening that my car was in excellent condition. They were honest and very professional. Mr. Lukasik, thank you!
4/ 5stars
by  
on October 16, 2015
I am happy with the customer service attendants, and with my replaced tires, but would still take the car back for issues with the wheel alignment though. Billing is usually padded with a small amount for "Shop Supply" which may be negotiable by a vigilant customer.
5/ 5stars
by  
on October 13, 2015
I have a 23 year old car kept for memories. Firestone mechanics keep it running and on the road at the Livingston facility. I drive it everywhere including a 50 mile round trip to work. I have had it serviced there for years. Everyone is pleasant, honest and ethical, motivated to do the best and right thing for you and respectful of you as a person. They are great mechanics who I rely on their judgement to keep me safe in this old car. Thank you to all of you.
5/ 5stars
by  
on October 1, 2015
Great experience everyone was pleasant. I would come again to do my breaks next
5/ 5stars
by  
on September 25, 2015
I was there on a late Friday afternoon when my battery light came on and rep was very helpful and made sure everything. Was completed timely. Even when calling in the new alternator he requested it to be expedited.
3/ 5stars
by  
on May 26, 2015
I called and was told my best bet was to drop my car off or schedule an appointment. I chose the appointment for Monday and told them I'd come at 1 pm when I'm on lunch. I arrived at 12:55 and although I was under the impression that they keep their appointment times, my car wasn't on the lift until 1:40 and it took over an hour for just an oil change. At least four cars that were already in the lot were serviced before mine although I was one of two people waiting. Do the other cars when people with appointments aren't waiting. It may be cheap, but if they can't respect me as a professional, they haven't earned me as their professional customer.
5/ 5stars
by  
on May 3, 2015
Firestone is one of the best auto care franchises that I have experienced. Every Firestone, including the Livingston branch, has always provided me with top-notch service, without having to break the bank. They are so down to earth and reasonable and never try to take advantage of their customers, better yet, they go above and beyond for their customers. Recently, I had gotten a flat tire and needed immediate assistance. The folks at the Livingston branch, made accommodations for me so that I could get my car back the same day and even stayed open past business hours to see to it that I could drive my car the same day. Most other places would have told me that they could not help me. I am very much appreciative of all the Firestones I have gone to since 2012 -- from Wilmington, DE to Jersey City, NJ.
5/ 5stars
by  
on April 17, 2015
I was 1.5 hours away from home and developed a noise that I knew couldn't be good. Went to the nearest Firestone. I was found to have a break line that was ready to burst in the rear and a dust place that did not have bolts and was rubbing. It was around 2:30 pm. The manager arranged to have parts brought to his store and kept us informed each step of the way in regards to time frame. He also could see I was handicapped and had the gentlemen working on my car pull the car up to the door so I would have fewer steps. I have been extremely with all my experiences when using Firestone. This is why I googled the nearest one while out of town. Please pass my Review to the Manager. Thank You Scott Reitz
5/ 5stars
by  
on March 21, 2015
Trusted service. Always reliable. Always there when you need them!!
5/ 5stars
by  
on February 27, 2015
It is a very pleasant place to have business. The manager is fantastic and make sure we are taken care of. thanks
1/ 5stars
by  
on February 3, 2015
I took my car to Firestone in Livingston, nj for my brakes to be replaced. Brakes changed, but the new brakes are worse than my old ones. I took it back, but they couldn't duplicate the problem. Not a happy customer.
1/ 5stars
by  
on February 3, 2015
The technician only installed part of the complete harness.. Left old parts in the car.
5/ 5stars
by  
on February 1, 2015
My family has used this Firestone location for service for over 25 years for several different cars. We find the service to be high quality and the recommendations are honest and trustworthy. Rich, the general manager, doesn't try to upsell us nor does he recommend repairs that would be "nice to have" but not truly necessary.
3/ 5stars
by  
on January 27, 2015
I think service was good but I didn't get good vibes from some of the staff
5/ 5stars
by  
on January 25, 2015
Polite nice even reminded me I had free alignment and did it free.
5/ 5stars
by  
on January 25, 2015
I know I can be assured of quick & thorough service. Rich the manager is great!
5/ 5stars
by  
on January 24, 2015
Great prices; highly trustworthy; always kind. Finished when promised. No hidden costs, and they always check before performing extra work they feel is necessarily. I've never been talked into something I didn't feel I needed. They are my go-to service center---SO much better than the dealership!
5/ 5stars
by  
on January 24, 2015
I am always satisfied with the work done at this Firestone. The entire crew is helpful and caring.
5/ 5stars
by  
on January 23, 2015
Always treated well by Richie & Nick , cars are done in a timely fashion & fixed right the first time .
5/ 5stars
by  
on January 22, 2015
The employees are extremely professional, accommodating, and knowledgeable, We count on this Firestone for ALL of our cars needs, and we can always rely on them to do the job correctly, and in a timely fashion. You have a great team working at the Livingston location. The pride themselves on customer service.
5/ 5stars
by  
on January 22, 2015
We have been using Firestone for years. Never have we needed to have the car looked at a second time because the job wasn't done right. More importantly, on several occasions when we were in a pinch they pulled out all the stops and got us back on the road quickly. The employees have also always been very helpful and courteous. Things you, unfortunately, don't find every day now a days

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