Car Tires And Services At 16950 Chesterfield Airport Rd: Firestone Complete Auto Care In Chesterfield

Come in to your nearest Firestone Complete Auto Care at 16950 Chesterfield Airport Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

16950 Chesterfield Airport Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #306090 Managed by Ralph Levy

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/037am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check lights, wipers, hoses, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.2 of 5) - 47 Reviews
    1/ 5stars
    by  
    on June 10, 2018
    New manager is not a people person
    5/ 5stars
    by  
    on May 20, 2018
    Once again, the store manager, Ralph, has exceeeded my expectations by going above and beyond to assure my satisfaction and by treating me fairly, professionally, and with respect. Despite the fact that his store is currently low on staff, he kept my appointment and serviced my car with great care and timeliness. I can’t ask for anything more. This is now my go-to shop. Thank you.
    1/ 5stars
    by  
    on April 17, 2018
    5/ 5stars
    by  
    on April 14, 2018
    I was concerned at first when I arrived and found many new faces. The folks I came to like and trust over the last year of new tires and alignments (Charlie and JR) were no longer there. However, the interim manager there, Dave, heard my concerns and assured me that my car is in good hands. Matthew did a thorough job with the courtesy inspection (even tested my battery), balancing and rotating the tires, and finally the alignment was corrected as well. Everything was thoroughly explained after and the car came back to me with no issues. It tracked straight with no vibrations. I left a happy customer because I was treated with courtesy and respect and because my car was also treated right. Kudos to the team at Firestone in Chesterfield and big thank you as well! Keep it up! -Lenny
    1/ 5stars
    by  
    on February 11, 2018
    Terrible bad
    5/ 5stars
    by  
    on January 5, 2018
    Great glad to have the store open in town again
    1/ 5stars
    by  
    on November 15, 2017
    5/ 5stars
    by  
    on August 3, 2017
    5/ 5stars
    by  
    on July 25, 2017
    Excellent and very friendly service.
    5/ 5stars
    by  
    on May 29, 2017
    Very clean, very professional and very friendly! Got my problem fixed in good time and good price, too! Thumbs up!
    5/ 5stars
    by  
    on March 4, 2017
    My Sales Agent Phillip was a pleasure to speak with. He communicated all of the Technician recommendations and pricing very well so that I could make the best decision of which services to complete in the present appointment and what to plan for in the future. Thanks Phillip!
    5/ 5stars
    by  
    on February 17, 2017
    Great experience getting my car fixed for a minor repair. Will definitely be back next time my car needs anything!
    5/ 5stars
    by  
    on November 29, 2016
    Charlie and staff (this time Mitch) have fabulous customer service. I feel like I get the brand name service with the care of a personal Mechanic. They are extremely honest and non-aggressive when discussing what issues they see in your car. I highly recommend them, especially to new people in town who want a mechanic they can trust.
    5/ 5stars
    by  
    on November 29, 2016
    I called the evening before Thanksgiving thinking Firestone wouldn't be very busy but I was wrong. I spoke with Andre on the phone who has helped me in the past and he was so nice to work me in that evening but was honest and told me I might have to wait awhile. To my surprise they got my car completed before the time mentioned so this was a nice surprise on such a busy night. Andre has been my service adviser on more than one occasion and each and every time he has been very professional, honest and extremely helpful. He is just a real down to earth nice guy! I like dealing with him as I trust his recommendations and don't feel like I'm being ripped off. I was a customer of another place before I decided to try Firestone and after meeting Andre and feeling very comfortable and at ease I will now always bring my car to Firestone, because of Andre!
    5/ 5stars
    by  
    on October 10, 2016
    Never have I been treated so well at an auto place. They were superb, recognized my need for a fast turnaround even though busy, even went far out of their way to give me a local ride to make it all happen. I would go their any day, Mitch and the rest of the staff were the best
    5/ 5stars
    by  
    on July 7, 2016
    I have been using this store for my auto maintainence for a few years. ALWAYS great friendly service, very fair and honest. A+++
    5/ 5stars
    by  
    on December 23, 2015
    I went in a week ago and I was impressed by the speed and attention to detail.
    5/ 5stars
    by  
    on November 26, 2015
    I have been to this shop several times since moving to Chesterfield. Across the country I always use Firestone for the convenience and consistency of service. Still, there is something about this store which is extra special. These guys have raised the bar for customer service to a new level. I wouldn't go anywhere else for service.
    5/ 5stars
    by  
    on November 2, 2015
    Service Team was excellent in finding the issues with my car. Other dealer service did a half job. I had oil every where. Firestone cleaned most of the oil and replaced correct oil filter etc.
    5/ 5stars
    by  
    on October 24, 2015
    I went there a few days ago and the service was timely, courteous and efficient.
    5/ 5stars
    by  
    on September 30, 2015
    Easy to work with, and I would advise everyone get the Lifetime Alignment, it is a great deal.
    5/ 5stars
    by  
    on September 26, 2015
    NEW TIRES... and Andre was amazing. He was very kind and discussed everything. After learning that I'm not the best person to keep up with the care of my tires... he had a chat with me about how I will take care of my car with his help. Being a single BUSY mom... I needed to hear it. Mitch was another enjoyable person. He discussed my car when I picked it up!
    5/ 5stars
    by  
    on July 7, 2015
    My son came in town and we discovered be needed new tires and some exhaust work ASAP. My nearest Firestone dealer was able to get us in quickly, had some reasonably priced tires in stock and he was on his way! I was very impressed with the customer service rep who helped us. He was kind, courteous, and knowledgeable.
    5/ 5stars
    by  
    on June 25, 2015
    I had taken my car for an oil change to competitor of yours that I have used for years. I also asked them to give me a quote on tires as I knew they were ready to be replaced. I was told I needed a new battery, shocks, transmission fluid, and of course tires. I took the car to Firestone where they checked the battery and it was still good. I was shown the reading. Long story short, I am now a new customer or Firestone. I received great service from Jordan (mechanic) and Andre, the service manager. I felt I was being dealt with honestly. Thanks!!
    5/ 5stars
    by  
    on June 23, 2015
    Clean facility, great staff and trustworthy! Also, the best value of all places I got quoted from.
    5/ 5stars
    by  
    on June 17, 2015
    Excellent service and timing i for shure would recomend the service and value
    5/ 5stars
    by  
    on June 1, 2015
    I count on Firestone for my state inspections and general car maintenance that can be done at a more reasonable cost point than at the dealer. Easy to schedule and on time service.
    5/ 5stars
    by  
    on May 2, 2015
    Very knowledgeable staff performed quality work on time.
    5/ 5stars
    by  
    on March 1, 2015
    Firestone has consistently helped me in keeping my 2003 Chev Impal up. They have always provided me with a ride home when I needed it and helped me get a rental on big repairs. They have comptetitive prices.
    5/ 5stars
    by  
    on February 27, 2015
    Wanted to get daughters car in top shape for a cross country (St. Louis to Los Angeles) trip including oil, alignment, etc. Crew were super communicative, understood a father wanted daughter safe, and gave the car a thorough check. Left paying less than I expected, enjoyed conversing with manager, and had piece of mind on top of that.
    5/ 5stars
    by  
    on February 27, 2015
    Very helpful with selection of new tires, pricing info and installation process was hassle free.
    1/ 5stars
    by  
    on February 5, 2015
    My Wife stopped in to get her tires rotated. The Techs tried to up sell brake lights, air filter, etc. When she arrived home I opened the hood and the air filter cover was not secured and the old air filter was laying on the engine. She also told me that all the fluids had been topped off. So why did it take half a gallon of washer fluid to fill the reservoir?
    5/ 5stars
    by  
    on February 4, 2015
    I went in with a coupon for two new tires and they found me a better deal and a better tire for my car.
    5/ 5stars
    by  
    on February 3, 2015
    I use them for all my vehicles and have always had a great experience
    5/ 5stars
    by  
    on February 2, 2015
    Charlie the manager knew I wasn't happy with previous management and I was not coming back. He promised great service and he delivered. He didn't even mind getting his hands dirty.
    5/ 5stars
    by  
    on February 1, 2015
    I took the car for oil change and they found the issues of nails in tires and recommended the rapair/replacement based on the nail position in the tire. The service was great.
    1/ 5stars
    by  
    on January 28, 2015
    I have established rapport with a Chesterfield staff that ran a honest fair business for years The recent changes in management and practices has me questioning that the location will not be good for anything more than tires and oil. I guess do what your good at. The only way to address this issue is include pricing: Having other service work may performed. May come at a high price. Ex: In Jan 2015: My 2007 Ford Fusion - Needed wheel cylinder right side, Quote with extras $1070.00. Your Similar competition $470.00, Other Service Center $280.00. Any idea where I took my car.
    3/ 5stars
    by  
    on January 25, 2015
    Everything was great but the tire rotation was not completed because I have a infiniti m35x with a readout screen that shows psi of each individual tire when tires are rotated it takes 15-20 miles to reset and the screen showed psi right off the firestone parking lot, I was ask to come back and rotate the tires but the service manager insisted it was completed.
    5/ 5stars
    by  
    on January 25, 2015
    For some strange reason after a rotate/balance of the tires...one went flat. Firestone fixed it while I waited with new valve, complete tire removal and re-balance with stick-on lead weights. Now it's fine!
    3/ 5stars
    by  
    on January 25, 2015
    I had amazing service 2 weeks ago when I needed a new tire, but i also had my oil changed 2000 miles ago with Firestone and due to a complicated work schedule have not been able to bring my car back in to see what the problem is, however my car has been leaking oil for months and i am spending a rediculous amount of money on oil in order to fill my engine with it daily and hopwfully not burn out my engine.
    2/ 5stars
    by  
    on January 24, 2015
    My experience has gone downhill for the last few years and i will probably be looking for a new place. A couple of years ago the manager left and since then the attitude fairness and professionalism has dropped markedly. You have to argue with them to get a fair deal! In addition the bill is very difficult to decipher. It is not like any other bills i get anywhere.
    1/ 5stars
    by  
    on January 23, 2015
    I had been taking all my cars to Firestone in Chesterfield, MO since it opened, and was treated very fairly by the manager, Lou. When he left, the quality of the service remained, however, the new manager had no people skills, and I was treated without any respect what so ever. I contacted the district manager and he gave me other options on where to take my car, even though the Chesterfield location was on minutes away from my home. Other friends who were customers of this location were also dissatisfied with management. I have not been back.
    5/ 5stars
    by  
    on January 23, 2015
    Great service, great staff! They treat your car like it is their own and treat you better than a valued customer. They are honest, do not try to up-sell, and are proud of what they do.
    5/ 5stars
    by  
    on January 23, 2015
    The customer service is top notch and they will always give you options on want they feel is the best for you and your vehicle.
    5/ 5stars
    by  
    on January 23, 2015
    I just got new tires two weeks ago. The team was friendly, professional, and efficient. This week, I took my car in for an oil change and they remembered my tires, asking if all was well. Great customer service!
    5/ 5stars
    by  
    on January 23, 2015
    We discovered after a maintenance check that we needed new tires. The Chesterfield Firestone store was able to get us in that day and replaced all four tires.
    4/ 5stars
    by  
    on January 16, 2015
    I used them a week ago and i'm so glad to avail your service.

    Find The Firestone Complete Auto Care Location Nearest You

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone