Car Repairs And Tires At 655 Courthouse Rd From Your Gulfport Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 655 Courthouse Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

655 Courthouse Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #3247 Managed by Henry Adams

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians will take a look for free with our courtesy check. We'll examine lights, wipers, hoses, and more. Additionally, our team believes in giving you the best service possible, all at reasonable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

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We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(3.9 of 5) - 26 Reviews
5/ 5stars
by  
on March 8, 2018
Perfect visit, Will be using for all my car care needs!
5/ 5stars
by  
on December 5, 2017
Excellent service!
5/ 5stars
by  
on May 26, 2017
Jess the Young Lady in there is amazing!
4/ 5stars
by  
on April 7, 2017
1/ 5stars
by  
on February 3, 2017
I took my Cadillac to have a simple oxygen sensor replaced they tried to install a after market sensor and cut the plug in connectors off to try to wire,they used butt connectors,did not solder,shrink tape and could not fix it,sent it to Turan Foley for a master tech to fix because they couldn't figure it out. Then tried to blame wiring on Turan Foley which they denied. Firestone told me they couldn't fix it and gave me the cost of parts and labor for sensor and left my car in worse shape then when I brought it to them especially after spending several thousand dollars replacing part after part and every time I picked up my car it was filthy with scuffs ,scraps , and greasy hand prints throughout the Interior of my car. I gave them every opportunity to resolve these issues and got nothing but a run around and in the end I left with more damage than when I first brought it to them.its a shame that a business such as this can get away with such incompetence and advertising as a complete car care. After experiencing such despicable service I wouldn't have them fix a flat. I only hope that the right person reads this and thinks twice before giving them the opportunity to screw anyone else. I guess I'm left with making this a legal matter. And remember save yourself the time,aggravation,disappointment and most of all damage to your car.
5/ 5stars
by  
on January 8, 2017
We had an unusual sized tire go flat and it was unrepairable. Plus we had a long trip the next morning . Called all over the area on a Saturday and could not find a tire for our 2016 Mazda,not even at the dealer. Jessica Knight was able to find a substitute tire for us ,same size different brand. They put it on and in a short time we were ready for the trip ! So grateful to Jessica and crew.
5/ 5stars
by  
on January 6, 2017
Went in for oil change out in less than 45 minutes. The manager Henry as well as team members Feltus and Chris were very nice respectful polite and hilarious as always. The oil change I requested they were short on that grade (mind you its the end of the day) Feltus and Chris were tryinng to get me a reasonable deal. The manager Henry made it happen for me to get the best grade for the lower price and I thanked him for that BLESSING! I've had all my vehicle service needs met at this location for the past 5 yrs and NEVER had a problem with team members or having to return my vehicle for anything. These team members have always treated me royally and I really appreciate them. When you treat people the way you want to be treated BLESSINGS come in any shape form or fashion. 5 ☆☆☆☆☆ to this team!
1/ 5stars
by  
on December 11, 2016
5/ 5stars
by  
on October 29, 2016
No
5/ 5stars
by  
on October 23, 2016
I recently visited Firestone on Courthouse Road and the manager there by the name of Henry was very professional and courteous. he went above and beyond what he was supposed to do for me as a customer. I couldn't be more pleased and will not go anywhere else after the great experience I had with that visit. Other places I've visited always get the feeling I'm not being told the truth and they are just out to make a buck but, with Firestone on Courthouse Road I got the feeling that I can trust him and that everything he was telling me was true and was only looking out for me. I didn't get the feeling like he was just trying to make money like the other places to. I was treated like a customer should be treated and recommend Firestone on Courthouse Road and Henry to anybody that needs a good place for auto repairs and tires. Thank you Henry!
5/ 5stars
by  
on September 23, 2016
4/ 5stars
by  
on November 15, 2015
I feel I was charged TOO much for putting on a hose
3/ 5stars
by  
on May 23, 2015
I had to have ac compressor replaced. The replacement kit was $650 and the service charges were $1000. I think that a removal and installation fee for every part is ridiculous. I feel I was nickeled and dimed for every little thing. There should be package pricing on repairs that require so many things to be replaced when a particular part goes out. I have been a loyal Firestone customer for years, that should count for something.
4/ 5stars
by  
on May 19, 2015
I have a 2013 Nissan Altima which only uses synthetic blend oil, they had a deal going on oil changes, however, my oil wasn't covered. When I called to ask if it was, the manager apologized that it wasn't and still have me a great deal! After leaving, I realized my oil was leaking a few days later; the oil plug cracked. I called Firestone and they fixed the problem, gave me brand new parts, and topped off my oil at their expense. The best part about the entire experience is that I didn't have to fuss and fight, they complied with everything with a smile.
2/ 5stars
by  
on April 29, 2015
What kind of survey is this if I have to refrain from mentioning the price I paid for my service. One can of brake fluid $19.99 OK, labor $60.00, just how long did that take? I also had a tire replaced the price charge was fine. My husband recently passed away and he always took care of these things, now I am getting a rude awaking to why people can not get ahead in life especially on a fixed income. Thanks for the wake up call, I want be back.
5/ 5stars
by  
on March 8, 2015
I have used Firestone on Courthouse Rd in Gulfport MS every since they opened. Many years. I recently had my 1989 Olds Station Wagon worked on. It took several days to find the problems and then repair. They were very helpful, courteous through the whole time. The price was a little high but not out of line. The Olds had several problems and they solved all of them. It has well over 235,000 miles on it.
5/ 5stars
by  
on February 27, 2015
I always have fast and friendly service whenever I bring my car in!
2/ 5stars
by  
on February 27, 2015
I went around December and they didn't change out my service sticker. Two days later my washer and brake fluids were both low. I'm not sure if they even did anything to my car to be honest.
2/ 5stars
by  
on February 26, 2015
Use them. This time was bad. Still hear squeeking n noises but wont take back. Should have been figured out after 2nd time in shop.
1/ 5stars
by  
on February 25, 2015
I have been a Firestone customer for the past 10 years and have built a strong report w several managers. Recently I used a different auto shop and the oil filter that was replaced was in horrible condition and the mechanic told me that it looked as though it had not been changed in some time even though the Firestone sticker had the date/mileage of the last oil change. I went to the Firestone on courthouse road to discuss the problem w the manager who had recently relocated. I asked to speak to the new store manager and was told it was his off day but that he would be in the next day. The sad part is when I showed the tech the oil filter that was replaced he asked me what I wanted him to do about it as though it was a bother to him. He also stated that the condition that it was in would not have caused had any adverse reactions. This is hard for me to believe ESP when the technician who pulled it out was immediately alarmed by it's condition bc it was bent and dented in several areas and looked as though it had not been changed in several months. To this day I still have not received a call from the store manager regarding this issue and will not be returning to that store to have my vehicle worked on. It is sad to me how one persons nonchalant attitude can demise 10 years of business but I refuse to have myself nor my vehicle disrespected.
5/ 5stars
by  
on February 25, 2015
vary good service, good people. i have 3 cars and i trust all of them at firestone.
4/ 5stars
by  
on February 3, 2015
I went in to have a tire check and the crew was very helpful
5/ 5stars
by  
on February 3, 2015
I have been using Firestone for tires & misc. maintenance. They are always helpful and gets the work done in a timely manner.
3/ 5stars
by  
on February 3, 2015
I use them all the time and have excellent service.
5/ 5stars
by  
on January 27, 2015
They changed my oil and told me a needed a new hub assembly on the driver side. I'm not saying I don't need it done but the price was ridiculously. They gave me a quote that was 3x the amount it would cost if I purchased it myself Plus the $100 labor fee. Did the part really have to be upped that much. I will get my cousin to put it on for half the price quoted. I love the service but some of the prices are outrageous. I have been a loyal customer for 10+ years. The stars are for the service not the quote.
5/ 5stars
by  
on January 23, 2015
I have been in three times for different types of service and all personnel have been very cordial and helpful. I felt that they were giving me good service at the most reasonable price they could offer.

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