Car Tires And Services At 491 Jackson St: Firestone Complete Auto Care In Saint Paul

Come in to your nearest Firestone Complete Auto Care at 491 Jackson St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

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Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #10022 Managed by Ronald (ben) Mcduffie

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll check fluid levels, air filters, belts, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 29 Reviews
5/ 5stars
by  
on March 11, 2018
The staff is more friendly ( Ryan) & explaining the actual issue. its More worthy, trusted service. Thanks for everything!
5/ 5stars
by  
on February 26, 2018
Mr. Everything was AWESOME! Super nice to my kid and fit me in right away even though they were closing. Very trustworthy!
5/ 5stars
by  
on February 2, 2018
Great
5/ 5stars
by  
on January 27, 2018
5/ 5stars
by  
on June 4, 2017
Ryan and the rest of the team were fabulous! My AC crapped out on the hottest day yet this year. It wasn't a simple fix, and they worked quickly and efficiently to diagnose the problem, fix it and have my hour back to me in a matter of hours! Will be coming back, for sure!
5/ 5stars
by  
on March 1, 2017
Duane went above & beyond to ensure an excellent customer experience. He truly cared about the customer in this case!
5/ 5stars
by  
on January 26, 2017
Fast and efficient in diagnosing. Auto back in just a few hours. Had a starter motor replaced. Great guys working here.
1/ 5stars
by  
on December 12, 2016
Terrible. Got scammed and charged for things never performed. Three different people gave me three different opinions with all difference prices for the exact same thing. You cannot trust anyone here. Please stay away from Firestone.
5/ 5stars
by  
on October 5, 2016
Came in for a service light, have a friend who recommended Firestone - she and her husband both have a maintenance plan. Used a coupon for complete inspection. Ryan took the time to explain work that would be good to do now, which work could be done later, and an important item about my brake rotors that the dealership neglected to note when I went in for recent brake work. Have an appt set for the add'l work needed and will schedule for rotor work after that. Am confident I had received, and will receive, excellent service. Thank you!
5/ 5stars
by  
on September 2, 2016
Ike, the sales advisor at the Jackson St. location was so helpful and friendly! I went in for an oil change and found out that I needed tires very badly. I'd been putting it off for a year and knew it was time, but thought I couldn't afford it. Ike helped me pick the best tires for my vehicle and told me about the sales going on that month to help bring the cost down. I never felt pressured or that I wasn't getting the best deal; I was pleasantly surprised that the tires ended up being much less than I had expected and I could get them put on the next day. Another great thing about this location is that my vehicle is always done in a timely manner. :) Thank you, Ike!
5/ 5stars
by  
on September 1, 2016
All of the guys are so knowledgable, explain things in layman's terms. They want your car fixed and they will help you determine the most economical way to do that even if it means going somewhere else. Your trust is more valuable to them but I'm sure it pays off with referrals and return service. I'm so thrilled they are here! Stop in - you won't regret it.
5/ 5stars
by  
on May 19, 2016
Great down to earth and honest people. Been multiple times and have always been treated well. Only place I will bring my vehicles.
5/ 5stars
by  
on December 10, 2015
I take my car to Firestone every time I need service, and I always leave pleased. Clint and the whole team always takes such good care of me I am 100% confident that my car will always be in good hands. Recently had a quick oil change and they were able to work around my class schedule and get my vehicle taken care of as quickly as possible. Wonderful establishment and I will absolutely continue to bring my car to these helpful folks.
5/ 5stars
by  
on December 5, 2015
I bought several services (life time alignment), etc. for my car at another Firestone Dealer. Some of those were only good at the shop I bought them at, these guys honored the deal. They did not need to or have any obligation to do the work....they did it without question. You guys have my business for as long as I live in St Paul!!! Give these guys a shot at your business, BTW there is a "Gal" as in Guys and Gals... Jenny Thank you for your help and being there!
5/ 5stars
by  
on November 30, 2015
Im busy during the week and its difficult to drop off my car. I stopped by just after 7 on Saturday morning. The coffee was ready and so was the staff. As i arrived to pick up my car and pay, i presented a coupon to which the fellow said it was already applied. Thanking you in advance!
1/ 5stars
by  
on November 2, 2015
I needed new tires .The tires on my truck,( front ) seemed wore to me. You had a good sale ,buy three get one free .I compaired these with other sales and Firestones were the ones I had on,so that's what I was going to replace with. I ordered the tires and the dealer conferred the order and the time to mount the tires. I came there the next morning and they said they didn't have the tires. Could I come back in a couple hours or leave the truck."No I live ten miles away,I"ll have to come back." This time I called first. The original time was 10am. The promised time was 12pm They told me we are opened till 5pm, they will call when the tires get there.The next day I'm looking for another dealer when the phone rings, the tires have come in. Long story short, I drove down there again.They wanted to over charge my but I brought my printed copy of the quote so they changed the price. Then I asked about the warenty on my older tires, 43,000 on a 60,000 mile tire and they took $10 off. Tell me does that seem fair ?
3/ 5stars
by  
on November 1, 2015
Quick and simple process. I waited for my vehicle. Took about 2 hours. The only reason I give it 3 stars is because as a customer I want to know what I'm paying for. They didn't give me a layout of what I'm paying for unless I asked. They didn't make it hard to cancel some services I didn't know about, but an advice is going through the process with the customer why is cost that much. Especially anything that wasn't notified to the customer.
5/ 5stars
by  
on October 26, 2015
very satisfied. friendly service i'll be back again
5/ 5stars
by  
on October 16, 2015
Friendly staff, competent mechanics, quick service. I highly recommend for oil change and tire replacements. Reasonable prices.
5/ 5stars
by  
on August 7, 2015
Knowledgable, friendly and fair. I've only had one experience with them and they charged me less than their original quote. Work was done well and timely.
5/ 5stars
by  
on August 3, 2015
I had a surprise brake failure, and brought my car in 2 hours before close on a Friday. The team was able to get the car on the lift, diagnose the problem, and worked to get my car finished before the end of the day. Clint even walked me around the car and gave me a little explanation as to what exactly was going on. However, after further inspection, it was discovered that more was wrong that would require additional parts, which they ordered and had my car up and running first thing the next morning. I absolutely LOVED my experience here, the entire staff was incredible. I am new to this area, and they made me feel like I have never left home. Clint, Jenny, and Adam need some SERIOUS kudos. I will be bringing my car back here to this trusted team.
5/ 5stars
by  
on July 6, 2015
We developed an oil leak 500 miles from home and searched for the nearest Firestone because we've always had good service. The manager, Clint, took the time to track down the real source of the leak. Because of his dedication, our trip was able to continue.
5/ 5stars
by  
on June 17, 2015
I needed a tire replaced. I received friendly fast service. I will recommend this Saint paul to everyone
5/ 5stars
by  
on June 3, 2015
Got my oil changed promptly and without issue. Adding some extra words to my review so it will let me submit.
5/ 5stars
by  
on May 16, 2015
I was at the store on Friday 5/16/2015. I was helped by Klint on my initial visit. When I came back, to have my tires put on, they had the paperwork ready. I was greeted by Bill. I have never been to a automobile service store that had as much respect for me, my truck, and each other. The most surprising thing was the fun they seemed to have being at work. I want to also acknowledge the technician that installed my tires. Thank you all.
3/ 5stars
by  
on May 14, 2015
I had completed an online quote and booked my appointment, but when I went in to pick up my car, the total bill was $50 over the quote, because someone had added a bunch of additional protection plans and warranties that I did not request. They corrected the problem, and I am happy with my new tires, but just make sure you check your invoice!
5/ 5stars
by  
on April 21, 2015
went over for an oil change - Really nice to deal with and efficient. I appreciated that they told me about a possible upcoming problem with my car but that all was well for now - told me what to be listening for but didn't push any repairs on me.
5/ 5stars
by  
on February 27, 2015
They did a great job and had the car done when they promised and the work was done correctly with professionalism.
5/ 5stars
by  
on January 24, 2015
These people take great care of my car. If a problem comes up they are on it, if it's routine maintenance they do the best job for my car.

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