Firestone Complete Auto Care: Your Source For Tires And Repairs At 5445 Xerxes Ave N In Brooklyn Center

Welcome to Firestone Complete Auto Care at 5445 Xerxes Ave N! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #10103 Managed by Brian Huber

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll examine oil level, air filters, the battery, and more. Plus, we're committed to giving you the best service possible, at affordable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (763) 354-1870.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (3.8 of 5) - 32 Reviews
    5/ 5stars
    by  
    on November 10, 2018
    Your people were friendly and honest. Even though it was the day after our first snowfall and you were jammed, you honored my appointment time and stuck to the schedule of service. In addition, my questions were answered thoroughly. As a woman I have received poor service from other companies, but was pleased to be treated so respectfully by your staff. Thank you!
    1/ 5stars
    by  
    on November 7, 2018
    This company scam me (Racist Employees and Incompetent mechanic) and the mechanic are incompetent I took my car in they told this was broke ok, and later after they put the parts on when I called they said it was something else the the next day after I missed work which I have a family to support I lost pay because the mechanic were incompetent and then they said a day later it was something else they couldn't explain to and the front desk guy David was rude and very Racist and laughing like this was funny he is lucky my wife told me not to re-act to his disrespectful statement I will filing a suit against the company for the scam
    Responded on November 7, 2018
    Hi, we are very sorry to hear about your concerns regarding your recent visit to Firestone. I want to assure you that we take matters such as this very seriously. We'd like to hear more about what happened and help get this matter escalated to the appropriate team to investigate. Will you please email us at socialcare@bfrc.com with your contact information, a link to this review, and any further details that you'd like to provide? You are a valued Firestone customer and we look forward to working with you. ^Katrina
    Firestone Complete Auto Care - Brooklyn Ctr Management
    5/ 5stars
    by  
    on May 27, 2018
    Firestone in Brooklyn Center a great location to bring your vehicle. Sales associate Dave was very helpful and respectful. He took the time to keep me updated with everything that was going on with my vehicle. Everyone that works there represents Firestone very well. I would recommend this location to my friends and family. Thank you.
    5/ 5stars
    by  
    on April 7, 2018
    They do great work live it
    5/ 5stars
    by  
    on April 7, 2018
    Well I just recently got an oil change and a check up on other parts ....... Marty was a good worker and helps good all the time I come there.. Thanks Marty.
    5/ 5stars
    by  
    on March 18, 2018
    The team is great. They are good folks and they get it done. The level of service is the only difference between car shops these days. They hit the mark. This is my second vehicle with a lifetime balance and alignment. Great value for the cost. Thanks Firestone !
    5/ 5stars
    by  
    on November 28, 2017
    Replaced tire under road hazard.
    5/ 5stars
    by  
    on October 20, 2017
    Great staff. Quick repair. Explained things well. Trustworthy. Respectful.
    5/ 5stars
    by  
    on August 6, 2017
    4/ 5stars
    by  
    on July 10, 2017
    Went well.
    5/ 5stars
    by  
    on February 26, 2017
    My tire was leaking very quickly and I was able to get in immediately with no appointment. They fixed my tire, did a courtesy check and had me on my way in record time.
    1/ 5stars
    by  
    on October 30, 2016
    We took our van in for four tires to be put on. We only went here because my husband got the Advanced Auto Part employee discount. When walking up to our vehicle we noticed the lug nut missing. When we got to the counter they told us that we had a lug nut missing when it came in. They should have called us about this before working on the vehicle if this was true. I know this wasn't true as I look at my vehicle every time I get in it which is how we noticed before they ever told us and my husband did the breaks a week ago. This was the second time in my lifetime that I have went to firestone and the second time they did something to my vehicle. I will NEVER be back!!!!! Interesting enough. We went to O'Reilly next to them to buy a new lug nut and they were out. However they also told us that Firestone just called about getting lug nuts on a Tundra. So. Do they break them? Makes you wonder.
    5/ 5stars
    by  
    on June 29, 2016
    I arrived home to hear a hiss coming from one of my tires. After realizing that my spare was out of commission, I hustled over to my neighborhood parts store looking to get the leak patched before it deflated. Finding THAT establishment staffed by young men who neither know how to behave at work nor had any interest in helping me, I started heading home when I saw the bay doors open at my local Firestone store. I scrambled over there with barely enough pressure left in my tire to make it through the parking lot, just a couple of minutes before they closed. Rather than turn me away, the staff brought my truck in, patched the tire, and got me on my way! I was in a bad way, and I know I put the staff out by having them stay late, but they did a great job of taking care of me. Thanks!
    5/ 5stars
    by  
    on June 13, 2016
    It was really good ! Mark & Justin was very helpful . I was able to get in and get out & andwered all questions I had . I even learned something new about my vehicle .
    5/ 5stars
    by  
    on December 15, 2015
    Recommend to anyone looking for a great repair shop
    4/ 5stars
    by  
    on December 5, 2015
    Happy for the service very nice person who attend me Used to go other places bad service
    1/ 5stars
    by  
    on November 20, 2015
    wz a longtime cust & thought a valued cust?. phone conversation on 11/18 proofed me wrong. wil never go back. i put a nu thermostat in yesterday,. truck now runs @ the right temp, not 160deg as i wz told??? & shown????.
    5/ 5stars
    by  
    on November 17, 2015
    They did a great job and explained what they had done. Will definitely return.
    5/ 5stars
    by  
    on September 25, 2015
    they know what they're doing, doing it right the first time
    1/ 5stars
    by  
    on September 22, 2015
    I have been to many firestone locations in the past 5-6yrs. But This is the worst firestone location i have ever been.
    2/ 5stars
    by  
    on September 6, 2015
    I used them for a oil change and yesterday my car started smoking because somebody didn't put the dip stick all the way back in so I guess oil was leaking out of it
    5/ 5stars
    by  
    on August 20, 2015
    Nice facility and personnel to deal with. Wii go back.
    5/ 5stars
    by  
    on August 12, 2015
    Most trusted shop! Always will be my number 1 shop.
    2/ 5stars
    by  
    on June 23, 2015
    The service I received was fine. I keep getting survey emails so I am going to fill out an honest review. I went in for an oil change and they found a couple problems. I had a fan clutch making noise and apparently I should change my water pump at the same time, even though there were not any issues or problems present. So long story short parts 450 labor around 350 give or take. I don't have 800 bucks so I checked around and found parts for 250 at a local store and parts for 150 online. Same Dorman part numbers listed on my quote. Everyone needs to make money but that's a bit of a steep markup to me. Just my two cents.
    1/ 5stars
    by  
    on April 25, 2015
    Took several days to fix a vehicle that should have taken one day. We were greatly inconvenienced.
    3/ 5stars
    by  
    on February 27, 2015
    Good business just a bad employee that is making it hard for business
    1/ 5stars
    by  
    on February 26, 2015
    I went there a month go and I saw how rude and unhappy they made me feel. It's really unprofessional for a business place to be run in that fashion.
    2/ 5stars
    by  
    on February 4, 2015
    Had my oil chanced today. Got me right in but it took over an hour!
    5/ 5stars
    by  
    on February 1, 2015
    Great service always from my mechanic Antoine Allen!
    5/ 5stars
    by  
    on January 27, 2015
    We've been bringing our cars here for years - love the neighborhood business! Just lately, brought my daughter's 4 yr old car in for a 2nd opinion after first taking it to the dealer and questioning the necessity of all they said "needed" to be done. They found that certain things were not necessary and were able to do the work for a much more reasonable price. I've always appreciated the staff's honest advice, ethical nature and the quality work of the mechanics. Never a problem at the BC Firestone in my book. Keep up the good work!
    5/ 5stars
    by  
    on January 26, 2015
    I did not have any complaints! They did what I asked in a good amount of time.
    5/ 5stars
    by  
    on January 24, 2015
    I brought my car in for an oil change (no appointment). Pam greeted me right away and wrote it up. The car was serviced promptly and Mike went over the issues they found. As usual, it was a great experience.

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