Car Repairs And Tires At 3507 Washtenaw Ave From Your Ann Arbor Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 3507 Washtenaw Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3507 Washtenaw Ave
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #22306 Managed by Matt Simpson

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll examine lights, headlights, the battery, and more. Plus, we're committed to providing the best auto repair possible at unbeatable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 40 Reviews
5/ 5stars
by  
on September 16, 2018
Very friendly service advisors; quick oil change on a busy Sunday.
5/ 5stars
by  
on August 23, 2018
1/ 5stars
by  
on August 19, 2018
If it's not broke, they'll make sure it is. I get it, we all have bills to pay.
5/ 5stars
by  
on June 30, 2018
LeBlanc is a great person inside and out he is always respectful and tells me exactly what is going on with my car . I would recommend everyone to go there because of his trustworthiness and loyalty . I only trust him when it comes to my car service.
5/ 5stars
by  
on March 21, 2018
5/ 5stars
by  
on March 3, 2018
5/ 5stars
by  
on February 27, 2018
1/ 5stars
by  
on November 10, 2017
Manager is terrible! Will tell everyone I know about the dishonestly and disrespect given when asking a question. I purchased tires two weeks ago for over 700 dollars and questioned why they were old tires. Manager in a nasty condensing voice informed us they can sell us tires up to 5 years old and not tell us. Will never spend a dime in your store again. Also will be reporting to BBB for peoples safety
5/ 5stars
by  
on June 27, 2017
Jeff L and Matt were great. They go above and beyond their call of duty to make sure the customer is # 1!!!
3/ 5stars
by  
on June 1, 2017
The oil change was done in a timely manner but I was not a happy customer when I got in my car after they were done. The tech had moved my seat all the way back without moving it back to proper spot. The tech also turned my portable fire radio off that was hanging on the visor. They didn't even attempt to ask me to remove it.
5/ 5stars
by  
on May 7, 2017
Quality care by quality folks! They are good at finding the best option based on price, timeline, and your needs! I was thrilled with the experience. I highly recommend them.
5/ 5stars
by  
on October 25, 2016
My first time getting an oil change by myself, and it was obvious I didn't know what I was doing. The gentlemen here could see I was new to the place, and were very friendly in helping me understand what I needed to do. The service was also very quick. They said it would take an hour, but they were done in under 45 minutes. I highly recommend this shop!
5/ 5stars
by  
on September 10, 2016
Most trustworthy group of guys you will ever find. Thanks for all that you do.
5/ 5stars
by  
on June 22, 2016
I already filled out the survey!!
5/ 5stars
by  
on June 9, 2016
This is a great place to have your car,truck, serviced. They are honest and very competent in their work.One of our cars is 17 years old with over 200,000 miles and they are part of the reason why
5/ 5stars
by  
on June 9, 2016
The manager Matt is a big help on a daily basis.
5/ 5stars
by  
on May 29, 2016
5/ 5stars
by  
on May 29, 2016
Great service. Costly this time around.
5/ 5stars
by  
on April 18, 2016
Fast service, friendly / knowledgeable associates, and overall a pleasant experience.
5/ 5stars
by  
on December 5, 2015
I brought my vehicle in, I received a phone call a few hours later. I was explained what needed to be done step by step from major to minor problem. I don't know much about cars but after talking to Dustin the Firestone professional. It makes me happy to say that I found me and my Ford Escape a mechanic who I trust. My vehicle was ready for me less than 24 hours later.
5/ 5stars
by  
on November 18, 2015
I have used them for years. They are excellent at what they do. Honest and get the job done right.
5/ 5stars
by  
on November 16, 2015
Found the problem and fixed it quickly & was ready on time.
5/ 5stars
by  
on November 5, 2015
I had my car towed there from a breakdown on the interstate. They diagnosed the issue and quoted me a price for the fix. I went with them and they arranged for a car rental and had my vehicle repaired on time and for the estimated amount.
5/ 5stars
by  
on November 2, 2015
I made a inspection and repaired the tires one week ago.
5/ 5stars
by  
on October 19, 2015
I had new tires put on last week and I am happy I choose Firestone they have exceptional service
5/ 5stars
by  
on October 18, 2015
This is my shop of choice for my lifetime wheel alignment and they don't try to sell you on anything you don't need. Service was quick and the employees were both friendly and professional. Until I move away, this store will be my go to shop for anything from oil changes to engine issues.
5/ 5stars
by  
on October 14, 2015
The team there including Matt & Jeff went out of their way to make sure service to my van went perfectly!!
5/ 5stars
by  
on October 13, 2015
Service with a smile. Tire couldn't be repaired, so it was replaced lickity split.
5/ 5stars
by  
on September 14, 2015
Had a road incident in Detroit (no surprise considering the roads) requiring a new tire during Holiday weekend. They jumped to it and got me back on the road quickly and really helped. These guys are great. We really appreciate the nationwide service as I use Firestone in Nashville and they were able to put the matching tire on.
5/ 5stars
by  
on August 9, 2015
One of my car's tires snagged a nail in it, which was causing the tire to leak pressure. This happened 15 minutes before the shop was due to close, yet Jerry and two of the other mechanics changed my non-repairable tire and had me out of there within ten minutes. Very friendly and efficient staff - highly recommend!
5/ 5stars
by  
on June 30, 2015
I went to get my oil changed ($30) and a noise checked out on my car/broken AC. They were very quick with the work and found the problem with my AC, which was related to the noise. The staff was very friendly and helpful. They looked around for cheaper parts to help bring the AC repair costs down and even called the company my warranty was under to see if they could cover it. In the end I didn't get my AC repaired (still too expensive for me, ~$1100-1200), but I really appreciated their extra efforts to defray the cost. This is not the first time I've used their services, and I've been happy with each visit.
4/ 5stars
by  
on June 14, 2015
Generally good service. New tires installed, required follow-up service when counterbalance weights slipped out of place an began scraping caliper. Otherwise good and efficient.
5/ 5stars
by  
on June 6, 2015
Very good service, although is not the best price!
4/ 5stars
by  
on May 2, 2015
very professional thank you good service nice people
3/ 5stars
by  
on April 24, 2015
other firestones could not figure out what happened after bottoming out on hill going down it at 40mph. new monroe struts. now tenneco struts are worn out because subframe and lower control arm were pushed back. I took it to briarwood location and they didn't figure out why my caster was out of spec on my drivers side. Took it to arborland location and the second visit they figured it out..
5/ 5stars
by  
on February 26, 2015
I can depend on Firestone to provide me honest, realistic service for my car, and to keep it running safely and reliably. I would recommend them to anyone. The store I use is on Washtenaw Avenue. If the first recommendation from them is outside my budget, they willingly give me other options that will still keep my vehicle safe.
5/ 5stars
by  
on February 4, 2015
We have gone to Firestone on Washtenaw in Ann Arbor, MI for years and I must say we have always had great service! These guys are super! They are skilled and knowledgeable, have great attention to detail in the service they provide, and are always friendly. But most of all they are honest!! Their recommendations have always been accurate and true. I would recommend these guys anytime!
5/ 5stars
by  
on February 3, 2015
We used Firestone a month ago for oil change and replacement of license and brake lights.
4/ 5stars
by  
on January 30, 2015
Oil change very good and consistent service. Will always use -- have gone up in price
1/ 5stars
by  
on January 26, 2015
I have been going to the Firestone in Arborland for many years and always receive prompt, courteous service. I would recommend them to anyone.

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