Car Repairs And Tires At 49 Faunce Corner Rd From Your North Dartmouth Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 49 Faunce Corner Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #15342 Managed by Jack Fernandes

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll examine fluid levels, wipers, belts, and more. Additionally, our team believes in giving you the best service possible, all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or plan your appointment online or by calling (508) 441-3130.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.0 of 5) - 46 Reviews
1/ 5stars
by  
on November 27, 2018
Tires are worn out with 11,000 miles
Responded on January 23, 2019
Thank you for contacting Firestone, Orlando. We would like to know more about your tire concerns. If you could email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review, we will escalate your concerns to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - N Dartmouth Management
1/ 5stars
by  
on November 15, 2018
I made an appointment at 1:00 to replace four tires I bought online. At 3:45, they finally took my vehicle in to work on it, two hours and forty five minutes late. Forty five minutes later, they informed me the tires were too big to change (I told them the size of tires when I made the appointment). Forty five minutes after that, they told me they couldn't perform the alignment because the truck was too heavy for the lift (I told them the exact type and size of the truck on the phone and was told it was no problem). Bottom line, over four hours of my time wasted to get nothing done. It would have not been so bad if they took my truck on time. Took make matters worse, they didnt put the lug key back in my truck, so when I found somebody to do the service, it couldnt be done. Huge waste of mine and my family's time; don't ever go here. One good thing, it took so long to get nothing done, we got to eat at the IHOP nextdoor, which was great.
Responded on January 4, 2019
Logan, I can certainly understand that this situation is frustrating and I would like to help try and get this matter resolved on your behalf. Before I am able to proceed I will need a few more pieces of information in order to continue. Will you please email us at socialcare@bfrc.com with your contact information, a link to this review, and further details? Thank you for choosing Firestone and we look forward to your response. ^Katrina
Firestone Complete Auto Care - N Dartmouth Management
5/ 5stars
by  
on August 14, 2018
Had a flat tire on Monday morning. Got a tow from AAA to a different merchant (warehouse club) tire center but they we're unable to assist me. Sort of hard to schedule an appointment for something as random and unexpected as a flat tire. Drove the car over to Firestone after speaking with Jack on the phone. Assisted by Jeff, and made decision to replace all four tires. Very professional and courteous. My car drives and brakes so much better now.
4/ 5stars
by  
on July 29, 2018
1/ 5stars
by  
on May 28, 2018
Won't Ever go back to this location. They are quick to give you estimate for parts and work you Don't need plus very poor customer service! I was offered repairs for a part in my car that was Brand New. Seriously?? Go to any other Firestone but this one
5/ 5stars
by  
on March 14, 2018
Friendly, courteous, knowledgeable, extremely helpful service advisor - a "10" across the board! I live 90 minutes away, and gladly drive 1 1/2 hour roundtrips for the excellent service given here!
5/ 5stars
by  
on January 14, 2018
I needed 2 tires, called at 9 am, scheduled an appointment at 11:30 am and out by 12:30pm. Great customer service and reasonable price. Very confident in Firestone North Dartmouth.
1/ 5stars
by  
on October 25, 2017
To whom it may concern, This firestone does not even come close to meeting the expectation's as far as giving the service for which is really needed. The service advisor Jeff on more than a few occasions has recommended work be done that does not need to be done. He makes derogatory remarks and sexist remarks inferring women are clueless in regards to cars then recommends work to be done for those who dont know any better. Therefore, this is disheartening knowing i can't send a women down there cause she have work done that is unnecessary. Just the mere fact that i can't trust him to perform only what is needed makes me very sad. There was a very specific incident where the car had brand new rotors on it unfortunately the pads needed to be replaced. This vehicle is religiously taken care of with an outstanding service record and rotors had not made it to the wear indicator's on the rotors yet. Rotors for every vehicle have very specific thickness indicators which on this vehicle in question wasn't even close. Jeff recommended the rotors needed to be replaced which they did not. He then went on to insinuate i am a fool and don't know any better about vehicles which is so far from the truth. Furthermore he might be able to pass that sales pitch to someone who doesn't know the difference between a timing belt and a air filter but not i. Therefore, i will no longer have service on my vehicle at this convenient location and forced to drive to your Fall River, MA. location. I ideally do not want to drive 20mins over 5-10mins but i dont like the fact of being talked down to has i know no better. Sincerely, Dissatisfied custom
5/ 5stars
by  
on October 8, 2017
I have never been more grateful for the service I received thank you from the bottom of my heart
5/ 5stars
by  
on August 10, 2017
Fast, convenient, and reliable service! Definitely the best around.
5/ 5stars
by  
on July 25, 2017
Great fast service .. amazing customer care
5/ 5stars
on May 25, 2017
5/ 5stars
by  
on May 3, 2017
Awesome job..... Kendra did my oil change and inspection..... everyone was nice and respectful! Kendra was very knowledgeable and I will be back for any future needs! Thanks Dartmouth Firestone!!'
5/ 5stars
by  
on February 23, 2017
Excellent, timely and courteous service by Jeff.
5/ 5stars
by  
on November 15, 2016
Thank you Joe and Zachary! I appreciate your professional and prompt service, especially on a Sunday. After my starter quit, you helped me get back on the road in under 24 hours. Will recommend.
5/ 5stars
by  
on October 9, 2016
GREAT
5/ 5stars
by  
on September 15, 2016
I highly recommend this location. Bob was very helpful and our service was prompt. We were passing through when we had some car problems and because of positive experiences in other Firestones we decided to give this one a go. We are happy to say the company provides great and trustworthy service at their location in Dartmouth as well.
5/ 5stars
by  
on August 27, 2016
The manager was very nice and he knew what was best for my car
4/ 5stars
by  
on May 11, 2016
I had gone in to get 2 new tires put on the front of the vehicle, and had made the appointment online, picked out the tires and set up the appointment. When I had left the vehicle to do errands they called me 3 times, first to find out again for the 3rd time when I had specifically told them I wanted the tires on the front, to reconfirm that. The second time was to see if I wanted an alignment which I declined in the first place. The third time was to tell me the order I had placed online and was confirmed that were in stock, was told they don't have those tires and that the cost would be higher, but the tech stated they would match the price. When I did go back to pick up the vehicle the girl told me a $25 higher total which I refused to pay, because I was told that they would honor the price. She made a few price adjustments and I did pay the price that I was quoted. Car was done on time and people were nice although it wasn't the greatest experience in the world.
5/ 5stars
by  
on December 22, 2015
Great fast professional service. Walked in for an oil change and tire rotation, it was done in about an hour.
5/ 5stars
by  
on December 12, 2015
They provided me with a thorough inspection and recommendation and estimate. I thought they did a great job and would recommend them to anyone.
3/ 5stars
by  
on December 6, 2015
Not happy with service. I was there almost 4 hours for tires and an alignment. I made an appointment online to try to save time. I got there at 10 am and left right before 2. the tech (Carlton) was a nice guy, but I watched at least 3 people come after me and leave before me. 1 guy was obviously a buddy of his, he told him I'll get you out of here in 45 min to an hour. 4 tires and 4 wheel alignment, same as me. I was already there an hour and 15 minutes. He left 30 minutes before me. Not sure why you have online appointments. I spent almost $800 dollars, opened a Firestone account and probably won't be back. Then listened to the same tech tell every customer, "this is my last day here, There transferring me to Fall River tomorrow, so don't come back here, come see me in Fall River, I'll take care of you." Not very professional.
5/ 5stars
by  
on December 6, 2015
Great service and great prices. Had a great visit, definitely will return.
4/ 5stars
by  
on October 28, 2015
i change oil a week ago,everything is good, yes i think
5/ 5stars
by  
on October 12, 2015
Always come here for everything. Always friendly, doesn't claim everything needs to be done ASAP for the money.
5/ 5stars
by  
on October 10, 2015
Had new tires installed about 2 weeks ago. Staff was extremely professional and vehicle ready on time. This is the 2nd time we have used Firestone Dartmouth and will definitely be back again
5/ 5stars
by  
on October 5, 2015
Good customer service... Good offer. Happy client.
5/ 5stars
by  
on August 8, 2015
I took my car in for an oil change, tire rotation, and fluids check up before a long drive. The service was prompt and the technicians were friendly and informed.
5/ 5stars
by  
on July 3, 2015
Made good on promise. My run-flat tires didn't last (1year - 25k miles) like so many others. What's not like so many others, is they way Dartmouth Firestone took care of the problem. They replaced all four badly worn tires with new Alenza-plus tires at a reasonable price and squeezed me in on a holiday weekend. KUDOS2 Chris and the guys at Dartmouth Firestone complete autocare.
1/ 5stars
by  
on June 30, 2015
Totally messed up my tires when they switched over from snow tires. The tire lights went on and they tried to sell me a replacement service after they screwed up. Brought the car to my mechanic and he said they didn't mount them correctly and all tires have been leaking air and now it'll cost $450 to fix. Will never go back or recommend.
5/ 5stars
by  
on May 28, 2015
His place is awesome. All staff are so good and friendly . And there is one guy name bob I think he work on register. He is so nice n gentlemen. I give 10 star to him.
5/ 5stars
by  
on May 3, 2015
awesome, quick service. Guys are great too. Will take you in quickly and give you an honest assessment without putting on a ski mask and robbing you. I now take both my cars there without hesitation. I've done tires, brake pads, rotors, oil changes, check engine diagnostics, suspension, etc. .in the few years I've been going. If they could, I'd bring my class A motorhome there too.
4/ 5stars
by  
on April 30, 2015
Carefully explained the need for rear brakes on my car.
1/ 5stars
by  
on February 26, 2015
Very bad experience last month with the new manager. Very rude prejudiced person He took over from a nice manager last November
1/ 5stars
by  
on February 25, 2015
used them a few times and was always getting over charged, I will never go to them again, even with the coupons.
4/ 5stars
by  
on February 21, 2015
After trying a few times and not being able to solve the problem, the reimbursement was satisfying,Thank you.
2/ 5stars
by  
on February 5, 2015
I have been to this store a few times, the issue is one day things are great the next they are horrible. I had breaks done and almost immediately after the breaks were squealing AGAIN. So I called and was told this was normal, well it went on and on and on and I finally had to take it back in around 11 months later as the dealership stated the breaks needed to be fixed well I have lifetime with Firestone I went back, I was then told I needed rotors. I didn't have the funds needed to wait, had an oil change completed at another location no Firestone and they stated the breaks looked awful, the rotors need to only be resurfaced and the breaks needed to be repaired again, this is 2 months after the last break job. I called and they stated they needed to look at the car, they looked and low and behold the vehicle was not correct the breaks were either not completed or completed incorrectly. They then proceed to fix said breaks, they say need rotors still needs to wait, however never mentioned resurfacing or anything to keep with in my budget I am a single mother of 2 and money is a scarcity around here right now...nothing to work with me nothing. I am not impressed in the work that was completed, the first contact staff as you walk in are great usually and have no issues however the work that was performed was sub par and I am very disappointed.
4/ 5stars
by  
on February 2, 2015
They have always tried their best to satisfy me. Rarely the most inexpensive, but quick to get me an appointment and perform the needed work.
5/ 5stars
by  
on January 31, 2015
Every time I go there the employees are extremely friendly. I had stopped using this store years ago due to bad experiences with the staff, but after deciding to go back to take advantage of an oil change coupon I was very happy with the new group working there. They are willing to physically show you any problems your car has, which is important to me because I'm hesitant to just take word on these issues.
5/ 5stars
by  
on January 31, 2015
I used them last week great job very professional Al service
4/ 5stars
by  
on January 30, 2015
I have used Firestone for my car care for many years. I haves always been pleased with the service and have recommended to friends
5/ 5stars
by  
on January 30, 2015
I ave had two very positive experiences at the Dartmouth MA Firestone recently. Shamus at the front desk , explained what I needed and gave me the information I needed to make good choices. The mechanic too did and excellent job of evaluating and performing the service my car needed. I left my previous garage because I felt I could not trust them. I now have trust in the people at Firestone and will continue to go there with my car and other cars in my family. Trust, service and reliability are important to me and I am glad to have found these qualities at the Firestone in Dartmouth.
5/ 5stars
by  
on January 28, 2015
over the years they have been consistently fair & professional.
4/ 5stars
by  
on January 26, 2015
I used them approx. 2 months ago. They performed all requested repairs and maintenance. Very satisfied.
5/ 5stars
by  
on January 23, 2015
Team is always helpful and professional. Always willing to help
1/ 5stars
by  
on January 22, 2015
Cheated my wife into paying for a more expensive service after I just asked her to change the break pads. Turned into a over 300$ service. Afterwards I had gotten a flat and went to put on my spare. The stud that held the nut was easily snapped off when I was changin the tire due to it being tightened too much. Went back to see if they would replace the stud and told me they would fix it for an additional 90$. Take it for what you will but I will never be going back and would not recommend it to anyone.

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