Car Repairs And Tires At 11500 Georgia Ave From Your Wheaton-glenmont Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 11500 Georgia Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #7099 Managed by David Washington

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll inspect fluid levels, headlights, the battery, and more. Additionally, we're committed to providing the best auto repair possible at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or plan your appointment online or by calling (301) 761-3781.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.0 of 5) - 56 Reviews
    1/ 5stars
    by  
    on December 6, 2018
    4.5 hrs to install 4 new tires. Made an apt. week in advance with tires I wanted.
    5/ 5stars
    by  
    on August 9, 2018
    The team at Firestone went above and beyond to complete a repair for us before a road trip. They were honest and helpful. Osamuede, Santos, and Ron were great! Thank you Wheaton Firestone!
    5/ 5stars
    by  
    on August 7, 2018
    Honest guys! They are busy because they have a great reputation in the community.
    5/ 5stars
    by  
    on April 26, 2018
    Excellent Service provided. The personnel are knowledgeable and friendly.
    3/ 5stars
    by  
    on April 13, 2018
    My experience was just ok. Work was performed on my car at a previous Firestone in Fort Meade. This information should be available to other Firestone store, even if stores are independently owned and operated. In my opinion, this would make for an easier experience when returning to another Firestone for service.
    5/ 5stars
    by  
    on March 5, 2018
    1/ 5stars
    by  
    on February 20, 2018
    lied about the innovatory. tried to up sell me on tires to make more money .
    5/ 5stars
    by  
    on February 18, 2018
    We were in need of a new tire, because our run flat tire went flat on our trip back home to Penna. from the DC area. We called late on a Sunday afternoon, and the staff was more than happy to accommodate us. It took probably 45 minutes to arrive and when we arrived they were still happy to take care of our tire. They made our day.
    5/ 5stars
    by  
    on December 8, 2017
    Brain bogart went outta his way to get me a great deal on tires, A++
    5/ 5stars
    by  
    on December 2, 2017
    I have been going to the Firestone in Wheaton for many years. The place is always clean and the staff is always friendly. They take very good care of me and my vehicles which I truly appreciate. I would highly recommend going there for service. They are all professionals.
    1/ 5stars
    by  
    on October 1, 2017
    Guys...I am a loyal customer of Firestone, but last Saturday I had the worst experience of service in your location at Wheaton, MD. I had scheduled an appointment for a simple change of oil in the morning. In the afternoon I checked the level of the oil in the engine, and I found less than 3 quarters of motor oil. I had to return Sunday morning and speak to the manager to complete de job...and he was trying to convince me that less than 3 quarters of oil in the engine is normal!!!. Come on, don't you have a supervisor that check the work of your employees. This was a simple change of oil!!! By the way...when I was waiting for the other 1/4 of motor oil, a lady was very angry and yelling to the manager for a similiar problem...to end this story: YOU HAVE LOST A LOYAL CUSTOMER...ME!
    5/ 5stars
    by  
    on September 27, 2017
    Fast, friendly service technicians
    2/ 5stars
    by  
    on July 20, 2017
    Ignored one mejor complaint on ticket and only fixed half of the issues. Very unprofessional and disappointing.
    1/ 5stars
    by  
    on June 20, 2017
    had a 10am appointment for an oil change.Was completed at 3:30PM. No time did anyone advise me of the delay.
    5/ 5stars
    by  
    on June 16, 2017
    The staff at the Wheaton location are always personable and professional. I've taken three of my cars to them, and they've always given me sound advice and provided excellent service and repair work. I recommend the Wheaton location whenever I can. I trust them with my car.
    5/ 5stars
    by  
    on April 13, 2017
    Thorough explanations and thoughtful advice
    5/ 5stars
    by  
    on March 4, 2017
    Excellent Service. The team at the Wheaton Firestone are great. Everyone is friendly and helpful.
    5/ 5stars
    by  
    on December 14, 2016
    Great value. Repeat customer
    5/ 5stars
    by  
    on November 18, 2016
    I am very happy with the work done and customer service
    5/ 5stars
    by  
    on November 17, 2016
    I wrote a lengthy review on the survey page. Please refer to all the nice things I had to say!
    5/ 5stars
    by  
    on November 17, 2016
    5/ 5stars
    by  
    on August 15, 2016
    I was currently having my vehicle repaired at different chain repair shop. I chose to take my business elsewhere after a truly terrible experience. David, the manager, was friendly and communicative throughout the entire process. My vehicle was finished sooner than expected, and David even stayed a little late to let me pick up my vehicle after weather and traffic forced me to arrive after closing time. From start to finish, it was the customer experience one should expect but rarely receives these days.
    5/ 5stars
    by  
    on June 4, 2016
    I had a really good experience. Technician will listing to you. Job always well done and on time . Osa the guy on the counter is so helpful. Thank you all keep up with the good work.
    5/ 5stars
    by  
    on April 30, 2016
    They were excellent!! They made me feel so much better when I was having a terrible day. Everyone I spoke with was able to put a smile on my face and make me feel like I was being taken care of. The service was great quality and extremely fast!
    5/ 5stars
    by  
    on April 8, 2016
    I love coming here because I feel like the staff is honest and straightforward about your needs and their ability to meet them. They've advised me when a tire is repairable at another establishment but outside their guidelines for repairs. On my last visit, I came in the afternoon without an appointment and they said it would be 90+ minutes before they could even look at my car. Despite that, they were able to repair a flat, change my oil, flush my fuel system, flush my coolant system, and replace my rear brakes and rotors -- and my car was ready before 6:00 p.m.
    5/ 5stars
    by  
    on March 19, 2016
    Very friendly and knowledgeable. Always a pleasure visiting this location.
    5/ 5stars
    by  
    on December 9, 2015
    Upon returning from a trip, by car would not start. In fact, the car was completely dead. Apparently, my new Interstate Battery, which had been installed by this location 15 mos earlier, had completely discharged. Firestone tested it, found it to be weak, and replaced it for free (well, they charged me $15 for labor) under warranty with a new battery and a new 2/6 yr warranty. It took 45 minutes to get me in for the test then to replace the battery. Brian was good to work with: helpful, understanding, knowledgeable and professional. Though I'm unhappy about the dead Interstate battery in the first place, I'm happy that Firestone stood behind it and replaced it with a new one quickly and with no muss / fuss.
    5/ 5stars
    by  
    on December 4, 2015
    I used them a week ago and was very happy about their service. The ladies at the counter keep informing every about the progress and made sure everything was done right. I am very pleased with their help. thanks
    2/ 5stars
    by  
    on November 24, 2015
    i used them for 3 straight days and i was communicated ones. i had to keep calling for update and their promises were all lies
    4/ 5stars
    by  
    on November 10, 2015
    My car was towed here because my tire was flat and the rim was cracked. The part took a really long time to come in and my car was there for a week. However, the mechanic that helped me was so nice and accommodating! He felt bad the part took so long to come it.
    5/ 5stars
    by  
    on November 9, 2015
    I have been coming here for 5 years now Service team here always take care of my family cars
    4/ 5stars
    by  
    on October 24, 2015
    I changed the oil fro my car last week. The service is OK, not very excellent. I have some doubts about the price but the person didn't explain to me and said that is the price from the computer. So I'm not satisfied with this experience. The other services were OK.
    5/ 5stars
    by  
    on October 23, 2015
    I have been bringing my cars to Firestone Complete Auto ever since I moved back to the area in 2012. The staff there is ALWAYS very nice and helpful. I would highly recommend the team at Firestone Complete Auto Care-Wheaton!
    5/ 5stars
    by  
    on October 18, 2015
    Great service. I use the service two weeks ago. I'm happy
    2/ 5stars
    by  
    on October 9, 2015
    I dropped my car off at 1 pm and was told that it would be completed that day. I was never notified that my car was done and I had to call the next morning. Everything was done perfectly just didn't like that my car was kept overnight for no reason.
    2/ 5stars
    by  
    on October 6, 2015
    I took my wife car to have one tire air monitor valve replace I was told it will cost $240.00 to replace it I was taken aback by the cost to replace a tire valve. Went I ask why was so much? I was told it was a long process to replace and to reprogram the car and so on. I also told the Lady that the car had a rattling noise in the rear. went I ask the technician if he had found anything wrong with the noise he told me “I do not have time to check on that it could be anything this car does not have enough miles to have that noise” non the lest the noise is there and I would have like to have it check by a mechanic who knows about car suspension components. As I waited I got very upset went I notice the mechanic replace the tire valve in five minutes or less and install the tire back on the car And that is went I spoke to another advisor and told him I was uncomfortable with the cost to replace a tire valve he review the work order and explain to me that same cars do require programming bat not mine he adjusted the cost and I was happy with his explanation and the cost of the work been done. However the first advisor, she seems out touch with what she is doing. people work hard for their money and most of your customers are people straggling with their finances. Be nice don’t be so mean. I notice that she is mean to her coworkers as well.
    2/ 5stars
    by  
    on October 3, 2015
    I changed my oil and they did a good service for me
    5/ 5stars
    by  
    on September 16, 2015
    I had to get tires put in on my car and they were able to get me in the same day and get out within an hour. I was really impressed with how quick it took. The technicians were really great as well, friendly and professional.
    4/ 5stars
    by  
    on June 25, 2015
    I have a Dodge Grand Caravan that I've been taking to the Wheaton, MD center for about four years now. I've never had a problem with them and they always complete the work timely. The oil changes are a pretty good value. I would definitely recommend them.
    4/ 5stars
    by  
    on June 7, 2015
    We have used the Firestone in Wheaton on several occasions for auto Telstra and they have always been honest, fair and efficient.
    5/ 5stars
    by  
    on June 5, 2015
    My car is good! I'm driving and I know everything is alright!
    1/ 5stars
    by  
    on May 13, 2015
    Spent half the day there waiting for them to install my tires and nobody ever came to tell me how much longer it would take the whole time I was waiting.
    1/ 5stars
    by  
    on April 17, 2015
    I bought 4 tire each cost 59 they charge me close to 400 usd I will never go back to Firestone
    5/ 5stars
    by  
    on February 26, 2015
    Used them on numerous occasions for oil changes and minor repairs. Scheduling has been easy and always taken on time. First quality servce all of the time and that is why all my family cars are brought there.
    3/ 5stars
    by  
    on February 25, 2015
    Great customer service. But forgot to put windshield wiper fluid. Has happened before too.
    5/ 5stars
    by  
    on February 11, 2015
    In the past 2 months my and my wife's car have been brought in for service. They guys always help right away and give a guesstimate of what is wrong and how long it will take. After further inspection a phone call detailing all work needed to be performed is made to us and an estimated finish time. Always done in a fast yet efficient time fame. To top it off they always look out for us at checkout finding any coupons (if any) available.
    4/ 5stars
    by  
    on February 9, 2015
    I go to Firestone for my car service, because I trust the technicians. They explain repairs to me and show me what's wrong with my car when I ask. They often have good deals for services like oil change and battery installation. My only issue is that wait times can be lengthy, even with an appointment.
    5/ 5stars
    by  
    on February 7, 2015
    I was very pleased with the service I received, which was par for the service I have customarily received at the Wheaton Firestone. The service team also went over service recommendations in light of the past servicing of my car. It i s hard for me to keep track of everything in terms of the servicing of my cars, so this was especially welcome. I also needed an old invoice for my records, which was graciously provided. The Wheaton Firestone service team has been a pleasure to do business with.
    4/ 5stars
    by  
    on February 4, 2015
    I stopped in for the first time for an oil change after work. Though the shop was busy and a bit under staffed, they took my car in as soon as they could and completed the oil change. I got a great deal and the staff was very friendly.
    4/ 5stars
    by  
    on February 4, 2015
    I liked the ease of being able to order tires online and being able to lock in a coupon price. Checking in, once it was my turn, was very quick due to everything being done in advance. I would have preferred all the other services to be included in the online price so I was not asking about charges at the time of service. The car was ready before I expected it to be. The people at the store were friendly and professional and treated women with respect.
    1/ 5stars
    by  
    on February 3, 2015
    Called before I came asked if an alignment can be done they said yes. Got there a little after 5pm was told my vehicle would be ready at 7pm. I walked to the mall came back a little after 6pm my vehicle hasn't been touched yet. Around 630pm I enquired as to how much longer and was told they don't know only have 1 person working. I left and am very disappointed.
    4/ 5stars
    by  
    on January 27, 2015
    I came in with a flat and was out in less than an hour, you can't beat that. Everyone that works here seems to be very knowledgeable and professional, I highly recommend this location. However, the only gripe I have is that they no longer do Maryland state inspections. An inconvenience for me, so chances are i'll go to the one stop shop next time.
    4/ 5stars
    by  
    on January 26, 2015
    I have them perform maintenance on my two cars and I am happy.
    3/ 5stars
    by  
    on January 25, 2015
    I have not been to Firestone recently because I have been very dissatisfied with my last two service experiences.
    5/ 5stars
    by  
    on January 24, 2015
    The give good services and do a great job only thing is that it takes a while for oil change
    5/ 5stars
    by  
    on January 23, 2015
    Whether it's a brake job, oil change, tires etc. Firestone in Wheaton can handle all your automotive needs. The staff is friendly and the place is always clean.

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