Car Repairs And Tires At 5731 Riverdale Rd From Your Riverdale Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 5731 Riverdale Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

5731 Riverdale Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #7056 Managed by Noble Watkins

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect tires, suspension, hoses, and more. Plus, we're devoted to providing the best auto repair possible all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or plan your appointment online or by calling (301) 605-9310.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 64 Reviews
5/ 5stars
by  
on August 20, 2018
We appreciate honest working mechanics that are not trying to just tell us anything because they feel we don’t know any better . The work was not only completed in a professional way but the staff was professional and curtious to us and as paying consumers that’s what want.mahd
5/ 5stars
by  
on April 22, 2018
Noble and the team took great care of my wife’s Nissan Murano. Great customer service! Definitely exceeded my expectations!
5/ 5stars
by  
on March 13, 2018
Great customer service and excellent work on my car. Done right the first time!
5/ 5stars
by  
on February 25, 2018
Had a slow leak in my front right tire. I had to fill it 3 times in one day. It started on a Friday and got worse by Sunday. Came in at 12:00pm. and they seemed pretty busy. They said they'd look at it, turned out to be a nail in my tire and it would cost $32 to put a seal on it. (They don't do plugs anymore, I guess plugs aren't as reliable as seals) It's worth the extra $$ because it was on a Sunday and they took me as a walk in. They have leather comfy seats, I sat here for an hour and a half, it didn't really feel that long. Within walking distance to rite aid Incase you need to grab something. Also a Wendy's, Heritages, pet store, pizza place, Wawa, and Acme within walking distance.
5/ 5stars
by  
on February 7, 2018
Chaneka Hall is a very good & professional person to help you with your problems you having with your automobile. She great at her work & I’ll recommend more people to come here for services.
5/ 5stars
by  
on January 24, 2018
They did the job in reasonable time, I liked Firestone.
5/ 5stars
by  
on December 30, 2017
Customer service is great, excellent recommendations, fair pricing. Team is intentional to find you ways to save money or combine costs. Extra touches go a long way.
5/ 5stars
on August 19, 2017
5/ 5stars
by  
on July 31, 2017
Excellent Service every time. I only service my vehicle at this location since I bought it. Store manager Noble always does an excellent job explaining recommendations, which ones are time sensitive and service is completed in a timely manner. Thanks to the entire team for doing such an excellent job!
1/ 5stars
by  
on June 22, 2017
Made an appointment at 9am and let the gentleman at the counter know that I needed my car done by 1030am. Left to run errands, came back at 1030am and to my shock my car is ready. The gentleman then proceeds to tell me that my car is in the bay and is about to be serviced, if I could just give them 20 minutes. I could see my car in the same parking spot where I left it so I told the man "isn't that my car right there? I thought you said it was in the bay?" He proceeded to apologize and asked for me to be patient. Absolutely ridiculous!! I made an appointment at 9am and my car wasn't even touched until I got there at 1030 so I didn't end up leaving until 11am. Do not come to this location, it is a joke! Appointments do not matter so don't waste your time! Still charged even though my promised time wasn't accommodated, will be calling corporate and will make sure my friends and family NEVER come to this Firestone!
5/ 5stars
by  
on May 21, 2017
Great work great price. Thanks
5/ 5stars
by  
on May 16, 2017
The employees are always very kind and very respectful. They let me ask all the questions I have and do not make me feel rushed. This is the best firestone location, hands down.
1/ 5stars
by  
on May 6, 2017
Worst Experience! Will Never Return As A Customer! Totally dissatisfied!
5/ 5stars
by  
on March 5, 2017
I've always had great experience at this Firestone. Been going there for years. I've since moved away from this location but still go back because I know they will do a good job and not take advantage of you. I take my car to the dealer for oil change since i have free lifetime oil change. Last visit the dealer said I needed to have my battery and serpentine belt replaced. So of course took my car to Firestone for the work. Upon inspection, they said my battery was fine, just needed the terminals to be cleaned. And for the serpentine belt, cost me half what the dealer quoted.
5/ 5stars
by  
on March 1, 2017
5/ 5stars
by  
on December 31, 2016
Excellent customer service!!
5/ 5stars
by  
on December 25, 2016
2/ 5stars
by  
on December 24, 2016
Might be a good service but worst invoice/ billing. If you don't know much about car and charges for replacement compared with other stores you will be charged huge like me.
5/ 5stars
by  
on November 17, 2016
5/ 5stars
by  
on October 20, 2016
5/ 5stars
by  
on October 8, 2016
5/ 5stars
on August 25, 2016
I just wanted to say that the service advisor Darrien I believe he is called Shaq blew away my expectations from a customer service aspect. Even if it's something as a general service like a oil change Shaq was very professional from the time I walked in the store til the time I left. He kept me updated with my car as well as keeping me entertained. If Riverdale Firestone can have a few more like him this location is a gold mine. Thank you Shaq.
4/ 5stars
by  
on August 10, 2016
The representative both matched and beat another a competitor service centers total price and made me both feel valued and happy. I already knew that i would qualify for the 6 month financing, so my decision was based both on that, as well as the fact I bought my car new, it came with FireStone Affinity Touring T4 tires, the car just turned 6 years old on 06/10/2016 and had the original tires on the car still tread on them, however, they had become dry, began cracking, one of them shredded while i was driving, but somehow kept the car stable enough for me to pull over to the safety shoulder of the highway and ripped evenly around the edges protecting the rim from any kind of damage whatsoever. My experience is what made my decision unchangeable! I wanted to give this place 5 Stars, but this website is malfunctioning :/
5/ 5stars
by  
on June 20, 2016
The customer service is excellent!!! The wait times are reasonable and the prices Fair!
5/ 5stars
by  
on April 30, 2016
I came into get my tires checked out and Joe was quick, friendly and assisted me immediately. He was extremely pleasant and informatice
5/ 5stars
by  
on March 13, 2016
I typed my response in the survey. it was great and Audrey and Kevin were the best!
5/ 5stars
by  
on March 13, 2016
I completed the survey and gave proper recognition to my sales advisor and my technician, Audrey and Kevin at the Ft Meade location.
5/ 5stars
by  
on March 13, 2016
5/ 5stars
by  
on December 22, 2015
My fiancé and I have had a lot of bad luck with our cars the last two weeks. The gang at Riverdale Firestone was not only helpful with the work that needed to be done, but sympathetic, informative, and friendly. Noble in particular went above and beyond. We don't plan to take our cars anywhere else.
5/ 5stars
by  
on December 16, 2015
Have a Lexus IS 2006 that needed a complete break job, including replacing all rotors, struts etc. They did a quick job in a day and beat the dealer pricing by more than half. Plus, warranty, friendly, and honest.
5/ 5stars
by  
on December 2, 2015
Always great service and reasonable prices. Will continue to be my preferred auto care shop.
1/ 5stars
by  
on December 2, 2015
I've used them in the past because of where I work at we have used this service in the past because we have GOVT vehicles that needs service, to the point I bought a tire from my canteen service at my facility TRIED TO HAVE THE TECH TRANSFER THE TIRE CLOSER TO MY HOME IN FORT Washington MD,they told me NO. when I got to the shop it was very busy a lot of folks and I talked to a rep and I told him when I dropped my car off the first time that I had a coupon ($19.99)for the oil change and told him when I pick my car up I would bring it as I did, when I picked the car up I saw where he charged me $53.00 for the oil change and I question him about it and he seem to have got irritated about why I was questioning him and stated he just had explained to me when he called me at work earlier in the day and told me that he would take off 15% for the oil change and he charged me for an estimate for the noise I stated I heard coming from the front end of the vehicle, it seems as he was gonna get some money out of me no matter what the circumstances were, FEELING CONFUSED IN FORT WASHINGTON !!!!
1/ 5stars
by  
on November 23, 2015
I ordered service little over 2 weeks ago. I was promised a fast reliable service however it was anything but that.
5/ 5stars
by  
on November 22, 2015
Great happy excellent very good service 100% excellent
5/ 5stars
by  
on October 24, 2015
Was pressed for time and informed the sales guy that I really dreaded the thought of wasting my entire morning in there waiting for one tire to be replaced. I've been held in there before for what seemed liked an eternity! He assured me he expedite the repair and that's exactly what he did, I was not only thankful but extremely impressed!
4/ 5stars
by  
on October 4, 2015
Got an oil change and an estimate, they were fast and thorough.
5/ 5stars
by  
on September 28, 2015
Great service, friendly, knowledgeable and professional.
5/ 5stars
by  
on September 26, 2015
I stopped by the Riverdale Firestone the other day and had a truly pleasurable experience. The professionals at this shop were friendly, attentive and really cared about my satisfaction. I am sold on Riverdale Firestone!
5/ 5stars
by  
on September 9, 2015
I used them a few days ago, they done a great job!
5/ 5stars
by  
on August 6, 2015
Good customer service and quality. Quick service with the oil change.
2/ 5stars
by  
on August 6, 2015
I use them a month ago my brakes where squeaking really bad and my car was making a rumbling noise like if you ride on the shoulder. .well the car is still making both of the noises...since I drive with thr AC on I dont usually hear the brake noise but I pulled up to a drive thru with my window down and thry made that awful noise..when I called back I asked about what came up whrn my car was put on thr diagnostic machine and they said they didnt have one....wow really. ..anf wanted me to bring it back but for what to keep playing a guessing game for money I dont have...I dont know where to go from here...
1/ 5stars
by  
on July 3, 2015
I had an appointment scheduled for an oil change. Despite the appointment I waited 3 hours to just get an oil change. Once the oil change was complete I went out to my car and pull out of the parking spot. There was a clicking noise coming from one of my tires and felt like a slight flat. When I checked there was a brand new screw puncturing the tire. It had sealed, so it didn't go flat right away. I immediately contacted Firestone because it was there since my car return. The person who answered the phone laughed at the suggestion it happened while there. Also said that even if it happened in their parking lot, while returning my car to the parking spot after service it isn't their fault. Finally he took my information (which he already had because I just completed service) and said he would have a manager contact me. Never heard a response.
3/ 5stars
by  
on July 1, 2015
My experience was decent. I enjoyed being a priority being that I had an appointment. My car was finished before the people that were in there waiting before me. However, 45 mins to a hour is a long time to wait for a simple oil change
5/ 5stars
by  
on June 27, 2015
I love Firestone they tell u the truth about the issues about my car.
5/ 5stars
by  
on June 22, 2015
They stayed after hours, finished the job, and called to say I could get it in the morning. Above and beyond my expectations. Store manager is excellent to work with and wont up sell you on things you don't need.
5/ 5stars
by  
on June 9, 2015
Gary is absolutely amazing!! He immediately identified the problem and repaired it. I am Extremely satisfied with the service.
5/ 5stars
by  
on May 30, 2015
I was a bit weary about returning to Firestone in general because of a terrible experience I had at the location in Wheaton, MD. Thankfully I gave the Riverdale location a try and I am glad that I did. The staff was informative and helpful. I will most definitely be back.
5/ 5stars
by  
on April 28, 2015
I used them a week ago. I'm very satisfied with there service. That's why I'm back for more service.
4/ 5stars
by  
on April 21, 2015
the services were done, though vehicle was dropped off, the services were done about ten minutes before the schedule time yo pick up vehicle. I was running late, yet the attendant waited patiently for me
2/ 5stars
on April 19, 2015
Made early morning appointment for alignment and oil change. Left 4 hours later workout alignment. Unacceptable.
5/ 5stars
by  
on March 5, 2015
Every time I go to Firestone ,,,, I feel that I am in great care !! My truck is My Baby and they always take good care of My vehicle .
4/ 5stars
by  
on February 27, 2015
I've never been disappointed with their shop, they take the time to find the actual problem and stand by their quotes. My family has trusted them with their cars and trucks and they are now the only shop I even bother with. No nonsense!( except when it comes to little cheeky banter at the counter)
3/ 5stars
by  
on February 14, 2015
Work always overstated and when complained there was no follow up
5/ 5stars
by  
on February 7, 2015
I use them since many years and happy with their services
5/ 5stars
by  
on February 5, 2015
I use this location any time i need service on my vehicles. Ive gone through them to buy and mount tires, oil changes and other service issues. Coming in and having a seat at this location is like spending time with friends.
5/ 5stars
by  
on February 4, 2015
I had my oil change done there they were very professional and quick.
5/ 5stars
by  
on February 1, 2015
The knowdelge of the staff, quality of workmanship, and fast service exceeded my expectations. I highly recommend. I bought 4 new tires with balance, mounting, and all wheel alignment with maintenance plan.
5/ 5stars
by  
on January 27, 2015
I've been coming to Firestone since I've had my previous car I just love their service. Before I came to Firestone I used to go to this other place there is no comparison. ! Firestone is the place to be
2/ 5stars
by  
on January 26, 2015
the store manager doesn't know how to speak with the neighborhood customers that patronize this store. the techs Gary, LT, and Nico should be rewarded for their work.
3/ 5stars
by  
on January 25, 2015
I had work done and several test performed that I was charged for they told me everything was ok and three days later I learned that there was problems and I was told and I quote:::::Well there was nothing wrong when we had it so it must have started acting up after you left. Now this is what I was told after just three days of getting my car serviced. I think this was the worst customer service I ever experienced. Nothing was ever done about it and I personally think no one even cares...I have a car that I am sure that will need service again but I am sure you don't really care if you have my business or not????
5/ 5stars
by  
on January 23, 2015
Needed warranty work and it was done as promised the next day.
5/ 5stars
by  
on January 23, 2015
they made a mistake and they corrected it right away
4/ 5stars
by  
on January 23, 2015
They are extremely helpful, knowledgeable and efficient
3/ 5stars
by  
on January 23, 2015
I ordered 4 new tires. Wait time was quoted about 2.5 hours. Completion time was a few minutes shy of 4 hours. Too much!

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone