Firestone Complete Auto Care: Your Source For Tires And Repairs At 226 Lake St In Oak Park

Come in to your nearest Firestone Complete Auto Care at 226 Lake St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #9113 Managed by Domingo Delgado

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll inspect tires, steering, the battery, and more. Additionally, we're committed to giving you the best service possible, all at reasonable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (3.9 of 5) - 47 Reviews
    4/ 5stars
    by  
    on September 14, 2018
    Id visit again
    1/ 5stars
    on May 11, 2018
    Untrustworthy. Unprofessional.
    5/ 5stars
    by  
    on December 12, 2017
    Good and quick service
    5/ 5stars
    by  
    on October 30, 2017
    All the staff was very friendly. Chris helped me pick the right tires for my car, told him the price range I wanted to stay in and he was very honest with me. I’ve been coming to him for 3 years and won’t go anywhere else. He’s very professional and trustworthy
    1/ 5stars
    by  
    on October 24, 2017
    Invoice # 195019_I brought my car into Firestone as the tire was leaking air_the technician reported a nail/screw had damaged the tire beyond repair_A tire was ordered and my car was kept overnight_I picked my car up next day and drove it home_The tire needed continual air as it kept leaking air. After 2 weeks I returned to Firestone to check "new" tire and warranty. To my surprise the new tire also had a nail/screw in the exact place_This appeared suspicious_To my amazement I discovered the "new" tire was never installed and I had been driving on my damaged tire for 2 weeks_The Rep for Firestone suggested I had returned and taken my old tire and installed it_However he was in full knowledge this could not have happened as he was present when I arrived to take possession of my car_my repair date was 10/2/2017_Proof I never returned to pick up tire_There is a "scrap tire recycling fee" applied to my bill_The new tire had to be ordered_another lost day_I was given a rental from Enterprise and needed to cover the insurance daily_more time/money out-of-pocket_A new tire was installed after I had several minutes of conversation and as the proof of the old tire was confirmed_To add insult to injury I was then told_No charge for installing a tire I had previously paid for 2 weeks ago_My only thought was THIS ONE SHOULD BE REFUNDED given the potential for injury as I drove on a tire for 2 weeks that was damaged_Please investigate and refund /make financial restitution for inconvenience and potential damage _312 218-2347_I look forward to your response_Lastly your company logo/brand suggest from the Founder that_he believed in FUNDAMENTAL honesty as the cornerstone of business_Why then was my reputation maligned as a thief when the knowledge of installation of new tire was fully known by the store staff_
    1/ 5stars
    by  
    on August 21, 2017
    Engine was damaged during front tire replacement/oil change. For some reason my car is much slower to accelerate and is twice as loud as it used to be. I should have trusted the Google reviews.
    5/ 5stars
    by  
    on August 2, 2017
    Miguel was awesome. After the tire that I picked was not in stock, he was nice enough to go to another Firestone location to pick it up and bring it back to OakPark for me in under an hour. Marcus serviced my car a month prior to this incident and he was also very informative and got my car in and out. I would def recommend having your car serviced here......
    5/ 5stars
    by  
    on July 13, 2017
    The best customer service experience I've had. From internet chat to paying the bill. This took the minimal amount of my time that I needed and you delivered superior results with the tires I purchased
    5/ 5stars
    by  
    on May 28, 2017
    I have a quick respond from Mr. Marcus at this location who explain in detail the job to be done on my break and the discount that applied to the job . A very good experience all the time and went there for an oil change .
    5/ 5stars
    by  
    on March 20, 2017
    They went above the duties to fix a problem on my wife car and gave me the best work from team oak Park IL so stop by and just talk to them about your car need and I Know​ they will help you get it done in time Good luck to team oakpark store
    5/ 5stars
    by  
    on March 13, 2017
    They done real good on my two car for tires and run up and ESC power work great job from the team at oakpark store
    5/ 5stars
    by  
    on February 17, 2017
    Marcus is the guy you want to see simply amazing, there team is reliable and trust worthy.. they explained everything in detail for the repairs of my vehicle , very comfortable atmosphere, you walk in with a problem you walk out with a smile.. every time.....
    1/ 5stars
    by  
    on July 15, 2016
    I no longer trust the opinions of Firestone because they charged me $725 for brake pad services that should have only been about $200! I spoke to another car services company that gave me the honest pricing while Firestone lied to me. I have been a long time loyal customer, but now the trust has been violated. I will never spend another penny at Firestone or make any referrals!
    5/ 5stars
    by  
    on June 10, 2016
    Purchased tires & had them put on. Service was excellent and price was reasonable. Marcus explained everything. This is my preferred Firestone location.
    5/ 5stars
    by  
    on April 10, 2016
    Friendly staff, quality work what more is there to say. I will be back for future repairs needed on my vehicle
    1/ 5stars
    by  
    on March 20, 2016
    I waited all day for my vehicle to be fixed yesterday and still had to bring it back the next day to be told I have to bring it back tomorrow due to the place where the parts are ordered is not open on Sundays.
    1/ 5stars
    by  
    on November 29, 2015
    The service was good I would go back very friendly I did not wait long to be serviced
    2/ 5stars
    by  
    on November 15, 2015
    Did a great job but parked my car on the street and left grease all over my wheels and tires. I felt they were fair but they need customer service training because they were below average consultants I came to them first but could not figure out how to help me so I found tires on my own and shipped them to the shop for install. I feel they should have solved that need since they were a shop instead they were defeated in the beginning.....
    5/ 5stars
    by  
    on November 15, 2015
    I was very happy to out that nothing was wrong with my truck at all! I truly enjoyed Marcus for explaining everything to me about my truck!
    3/ 5stars
    by  
    on November 9, 2015
    Same day drop off service for complete tire replacement
    3/ 5stars
    by  
    on October 26, 2015
    I have used them in the past the service is good at times and just fair otherwise
    5/ 5stars
    by  
    on October 15, 2015
    Quality service and good customer service please let mechanics know they are A1
    5/ 5stars
    by  
    on October 8, 2015
    great personal and great people and the price was right at this time for my budget
    1/ 5stars
    by  
    on October 5, 2015
    I will never do business at Firestone again. I went somewhere else for a diagnosis and the was a lot cheap. They take hours to look at your car. I took my car in at 9:00 a.m the didn't call me intill 12:p.m and the only had to customer in front of me.
    1/ 5stars
    by  
    on September 26, 2015
    I originally brought my car in a month before this service. At the time, they were able to fix the original problem but discover a second, also expensive problem. I agreed to fix this secondary problem. Upon picking up my car, a new problem had begun. I asked for the problem to be looked at during an oil change. I was told that the second expensive problem had not been fixed fully and that was what was causing the new problems. I was upset that this problem had been fixed at a significant cost a few weeks earlier and yet it was needing to be fixed again a month later. However, I was assured that this would fix my problem. I was also told I needed a new battery (which had just been replaced by Firestone in 2012 and the car has less than 60,000 additional miles on it). I agreed to all of these repairs with the hope that the car would finally be running properly. Upon picking up my car, the problem that I originally said I was having is still occurring. I feel that I have now spent close to $2,000 to fix a problem that I didn't originally have. I am extremely concerned that I was told I had the same problem twice and that I was given inaccurate information about what was being replaced on my car. The car is still vibrating strongly when stopped and I do not feel comfortable bringing it back to Firestone, as you have not fixed the problem the previous two times, even though I have always agreed to the repairs.
    5/ 5stars
    by  
    on September 24, 2015
    Bought my first set of Bridgestone tires here and a previous battery too. Nothing but good things to say about this shop. Shut up and take my money!
    5/ 5stars
    by  
    on September 22, 2015
    On a busy Saturday when I was frustrated with a flat tire the guys got me right in. Very easy, fast, friendly. Thanks!
    4/ 5stars
    by  
    on September 19, 2015
    I used Firestone a week ago today but I wasn't informed that ppl that had appts that came in after/behind me would be taken care of b4 me.
    2/ 5stars
    by  
    on June 11, 2015
    I used them three weeks for an oil change and it was the slowest service that I have ever received. I made an appointment for 11 o'clock and they were not able to service me until noon. In total it took them 2 hours.
    4/ 5stars
    by  
    on May 25, 2015
    I have been visiting this same location for 20 plus years and I have always been pleased with the service here
    5/ 5stars
    by  
    on May 24, 2015
    Thank you Marcus H.! You were a wonderful help and I will be back to support your business.
    5/ 5stars
    by  
    on May 22, 2015
    great place for work on your car or cars. very professional and quality service. the manager tony is super along with the assistant marcus. ALFONSO
    4/ 5stars
    by  
    on May 6, 2015
    Service was great ,i was in and out faster than i expected.
    5/ 5stars
    by  
    on May 1, 2015
    My car run so much better and the people was honest.
    5/ 5stars
    by  
    on April 30, 2015
    Work was done in a reasonable amount of time. The inspection provided some helpful information.
    5/ 5stars
    by  
    on February 27, 2015
    Third time I've used them to install TireRack tires. Prompt, flawless, service.
    5/ 5stars
    by  
    on February 26, 2015
    Recently I had air put in my tires because the low tire icon was displayed. After service man Marcus filled my tires the light went out.
    1/ 5stars
    by  
    on February 25, 2015
    Don't have to worry about me coming back. Ever, never again.
    5/ 5stars
    by  
    on February 4, 2015
    I've been going to this Firestone Location Since 1995!!! Wow enough said. Everyone has been so helpful to me.
    5/ 5stars
    by  
    on February 2, 2015
    Got tires in the nick of time, on a Sunday, fast and efficiently.
    4/ 5stars
    by  
    on February 2, 2015
    I continue to use their service because of their professionalism, promptness and knowledge.
    5/ 5stars
    by  
    on January 29, 2015
    I used them over a month ago and I was please with the service.
    5/ 5stars
    by  
    on January 27, 2015
    I have a been a patron of this firestone since 2001. My experience with this store has never been short of an amazing. My issue is resolved the First time around. In the past 14 years, I have only had to return to the shop once. This was a very unusual issue but the Oak Park firstone team paid for my car rental and made sure the issue did not happen again. Its always good to see the guys, especially George. He's been there since my first visit and always makes me feel like an appreciated customer!
    5/ 5stars
    by  
    on January 26, 2015
    I really like this Firestone due to fact I can drop off my vehicle after work and pick up the following day. It always ready. Anything extra needed I am informed first. I'm glad you have some employees from the Cicero & 23 street working there.
    3/ 5stars
    by  
    on January 26, 2015
    Take too long. Promise time too long. They put other customers before you
    4/ 5stars
    by  
    on January 25, 2015
    I have been going here for several years. ALWAYS friendly and professional. My last visit I had an issue where they missed tightening a part which when I was a few miles away, dragged on the ground. I called and they sent someone to help and fixed the problem quickly. They handled it so professionally and I will continue to go back.
    5/ 5stars
    by  
    on January 24, 2015
    Received great and accurate service during my first visit

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