Firestone Complete Auto Care: Your Source For Tires And Repairs At 1445 Jamboree Dr In Colorado Springs

Come in to your nearest Firestone Complete Auto Care at 1445 Jamboree Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #11045 Managed by Eric Badillo

HOLIDAY HOURS

Please note our hours forLabor Day

  • 09/035pm-7am
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll check fluid levels, air filters, hoses, and more. Additionally, our team believes in delivering the best quality service possible, all at great prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.2 of 5) - 36 Reviews
    5/ 5stars
    by  
    on May 21, 2018
    Eric is awesome. I always did my own vehicle maintenance, but after meeting him when I was looking for some Blizzaks I decided to turn everything over to him. He has not disappointed. He knows what my cars need and he knows when I am going overboard with unnecessary repairs. If you want your vehicle to kee running safely the. Come see Eric and the guys at the Chapel Hills location. Thank you for being awesome!!!
    1/ 5stars
    by  
    on May 13, 2018
    Was sold 60 K tires that only made it to 40k. Sales maneger guaranteed that they would make it to 60 K. Now that they only made it to 40K, Firestone will not correct the issue that they sold an inferior product. If this was a race car I would understand, but on a minivan these tires should have lasted to at least 60K.
    5/ 5stars
    by  
    on April 29, 2018
    Always a pleasant experience . Always inform me of any issues. Very friendly and professional. Eric and Jeremy are excellent at their jobs.
    5/ 5stars
    by  
    on April 14, 2018
    Hit a curb and got a flat in my '99 4Runner on a road trip. When I got back to Colorado Springs I went to see these guys and they gave me a great deal on two new tires and re-mounted my spare for me. Loyal customer of about 5 years wanting to show my appreciation!
    5/ 5stars
    by  
    on March 30, 2018
    Honest!!!! Saul and Eric were absolutely Awesome !!!
    5/ 5stars
    by  
    on January 23, 2018
    Excellent service and workmanship. Our 2014 Pathfinder is running like new. Thanks!
    5/ 5stars
    by  
    on September 13, 2017
    This location has always been kind, helpful, and professional. As a single mom it is greatly appreciated! I grew up with my dad being a mechanic and he passed a while back and it's like taking my car to him and in today's customer service world that is rare!
    5/ 5stars
    by  
    on August 20, 2017
    Steve explained the tire options for my vehicle and even took the time to bring one in so I could see it and compare it to the tire I was considering.
    5/ 5stars
    by  
    on July 28, 2017
    Awesome. Jordan Trujillo did a great job from beginning to end (scheduling appointment, contacting to identify problem, diagnostic, repair authorization and pickup). I completed survey, but wanted to thank the "Volvo" technician who performed the work on my Volvo S-40.
    5/ 5stars
    by  
    on May 26, 2017
    5/ 5stars
    by  
    on January 22, 2017
    Jordan made my experience the best I've ever had. After having to return twice after a tune up he made sure my car was running exceptionally & that I was satisfied. Thank you for everything Jordan!
    5/ 5stars
    by  
    on January 1, 2017
    Clean shop. Service writers very thorough. Car was completed before estimated time. Technicians very clean and kept car clean. Very nice store. 5 Star. Very impressed. Will visit again.
    1/ 5stars
    by  
    on June 5, 2016
    They rip you off and provide horrible customer service! Did not offer to only replace items needed, just insisted that ALL of the spark plugs and wires be replaced AFTER I complained about the price being over double the amount I've paid at other Firestone. They have lost my business FOR GOOD!! DO NOT go there unless you like burning money! $95 for only a computer diagnosis. I told them what was needed when I first called. RIP OFF@!!!!!
    5/ 5stars
    by  
    on March 23, 2016
    The associates are great and ALWAYS are looking out for what is best to keep my car on the road running great!
    5/ 5stars
    by  
    on March 20, 2016
    I have been going to the Chapel Hills Firestone for the last four years now. I can't say enough about Steve,Jorden and the guys for all the help and support they give to me. It's a safe,clean and a smiling environment !!! They take very good care of my car with 180 thousand miles and on the truck. I also feel I can trust them and that says a lot in this day, you hear so many negatives about auto care it's nice to hear something positive and from a older woman to boot! Thank you
    4/ 5stars
    by  
    on October 27, 2015
    A convient location, and got in rather slow. 45 mins. after I was told it would be taken in right a way, then another 2 hours to await the job finished.
    5/ 5stars
    by  
    on October 16, 2015
    I used them as recommended by my son and daughter-in-law. Glad I did.
    5/ 5stars
    by  
    on September 24, 2015
    Steve provided me with multiple options for addressing the car trouble we were having with no "up-sale"pressure - just helpful, friendly, honest information!!!
    4/ 5stars
    by  
    on September 12, 2015
    I went to them last week to replace a headlight. Jordan and crew are very nice and polite. I only wish that if you have an appointment. If they are running late from other cars to inform you. But other than that. They always work with the customer to lower the price. Especially if it's an unexpected pop job you may have to do.
    5/ 5stars
    by  
    on September 11, 2015
    I seem to make last minute appointments. But they are always willing to accommodate me and my busy schedule.
    5/ 5stars
    by  
    on August 8, 2015
    Got the lifetime alignment and glad I did living in the state.
    1/ 5stars
    by  
    on August 6, 2015
    Appointment 1:00pm. Done 5:30pm. Painters were in charge of show room. Tires in front of TV, Plants in front of chairs, Painters blocking doors. All could have been fixed if Firestone staff took charge of painters. Took several hours to free up the ONE truck rack w/ a non-fixable truck on it, then drive blocked w/ tilt back to tow non-fixable truck. Rack could have been free for my truck as soon as non-fixable was determined. Instead time to call tilt back, time to clear rack, time to load tilt-back, time to free driveway. I took charge of QA and staff resolved all of my concerns... new valve stems, best old tire moved to spare. Work order specified both but my intervention was necessary to get both.
    5/ 5stars
    by  
    on July 18, 2015
    Integrity, Trustworthy, Knowledgeable, Understanding. This is what you get in the staff at Firestone specifically Colorado Springs location Briargate area! Awesome customer service.
    4/ 5stars
    by  
    on June 19, 2015
    Steve, the manager was able to take care of all our needs that was indicated in the initial work order. They delivered as promised, with the work completed on time, and we even received a discount for using our Firestone card.
    5/ 5stars
    by  
    on June 17, 2015
    Had a good experience at the firestone near chapel hills. Made my appointment online and ended up showing up early but they got me in and out in under an hour. Had my four kids with me and the employees didn't mind giving them googles to watch them work through the window. My kids loved it and asked to go back! Making this location my first choice for an oil change in the future.
    5/ 5stars
    by  
    on June 17, 2015
    This is the second time I've taken my truck to Jordan in the Colorado Springs shop. Gave me the best price for tires and how to get them cheaper. Jordan is very personable and when I would call, he would call me by name. They were very quick and efficient at the work they did on my truck with new tires and a quick oil change. Trips like this normally result in horror stories, but I have nothing but praise for Jordan and his team. My ONLY concern is, why does it take 2 months to get a rebate card?!?!?!
    4/ 5stars
    by  
    on June 12, 2015
    I only had a short window of time to get an alignment and wipers and was done in under 50 min
    5/ 5stars
    by  
    on June 1, 2015
    I used dealer servicing after I had a couple of bad experiences with non-dealer shops. But I needed a battery replaced and so I looked on the web for battery ratings and Firestone had it at a very good price (actually as good as the auto stores), they scheduled me in right away, did a great, neat job. You can't ask for more.
    1/ 5stars
    by  
    on February 26, 2015
    I have had my car service done at Firestone for years. They always bend over backwards to help and have excellent service.
    5/ 5stars
    by  
    on February 2, 2015
    I use firestone for all my car needs they are great with getting me in and making sure I am satisfied with the work they do on my car.
    2/ 5stars
    by  
    on January 31, 2015
    While the routine service seemed adequate, my windshield wiper hose nozzle was snapped off and not reported to me or fixed. I've been a customer for years and probably will not return.
    2/ 5stars
    by  
    on January 27, 2015
    They replaced a fuel pump & filter on a 2002 Grand Am and tool care of some minor corrosion - cost over $800. I needed a battery for my other car; they wanted $40 labor to remove & replace. I am not real handy...I did it myself in 5 min - I bought the battery from someone else
    5/ 5stars
    by  
    on January 27, 2015
    Great service seems to be a staple at this location. Most consistent customer service found any where, with the exception of Chic fil A. If looking for a consistent, professional, honest and courteous shop to take your car then choose any Firestone shop
    1/ 5stars
    by  
    on January 25, 2015
    The oil price was about double of what I had asked for, the wiper blades installed were premium to enhance the price and it took 4 hours longer than expected, and I had an appointment.
    5/ 5stars
    by  
    on January 24, 2015
    The guys at Chapel Hills Firestone do a great job! Been using them for 18 years and management is always awesome. Steve, the current manager, is one of my favorites. Always ensure work is done fast and right! Couldn't ask for better service. Highly recommend!
    5/ 5stars
    by  
    on January 23, 2015
    Dave, the gentleman who took care of me, was fantastic. Took care of everything and delivered the vehicle back 3 hours earlier than expected. Thanks Dave.

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