Car Repairs And Tires At 505 E 1st St From Your Casper Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 505 E 1st St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

505 E 1st St
Get DirectionsHours + Information
Sun7a-5p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
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Store #655686 Managed by James Alva

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can perform a free courtesy check. We'll check fluid levels, steering, belts, and more. Plus, our team believes in providing the best auto repair possible all at great prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 36 Reviews
3/ 5stars
by  
on August 10, 2018
My experience at the store is always grand. The sales team seems to work well with the pit crew, and turn around time is always reasonable. The prime wall tires they put on my car are worthless. The lasted >200 miles, and blew out in me going 50mph.
5/ 5stars
by  
on August 8, 2018
Super service. Manager very helpful. Happy attitude
5/ 5stars
by  
on July 5, 2018
I had a low tire - the second in 2 weeks time. I asked for them to put air in my tire which was after their closing time. They put air in my tire and made an appointment for the next day to find what was making my tire low.
5/ 5stars
by  
on April 21, 2018
Excellent customer service, outstanding and detailed work by the tech's, great pricing for services, excellent follow up, they don't try to talk you into replacing unnecessary parts, very straight forward on what they do to your vehicle along with being knowledgeable on the mechanics and they are willing to show and walk you through the parts they replaced and why. Highly recommend them for any services needed for your vehicle.
5/ 5stars
by  
on March 27, 2018
Eric provided great customer service. I dropped my car off and they called promptly when finished and let me pick it up later that afternoon when my schedule allowed. The last place I used was very unsatisfactory and am glad to have found a new place to go! I recommended them to my family as well who was looking for an alternate location here in Casper,
5/ 5stars
by  
on March 25, 2018
5/ 5stars
by  
on January 19, 2018
5/ 5stars
by  
on January 9, 2018
Jim was able to squeeze me in to a busy Monday schedule. Let me know when my van's oil change was finishing up and took care of payment and recommendations so that I could take my van right after the technician finished up with it. I also didn't have a coupon and Jim was nice enough to apply an online coupon to my oil change. Thanks fellas!
5/ 5stars
by  
on December 29, 2017
Great staff, very friendly and accommodating
5/ 5stars
by  
on October 15, 2017
The work was done promptly and effiencently.
5/ 5stars
by  
on October 11, 2017
I needed to buy snow tires. They recommended the same tire I had done some research on and believed would be the best fit for my car. They also informed me that to make these tires last I would need to get a different set for regular seasons, this was something I did not know. They were fast and extremely helpful. I will be coming back for sure.
5/ 5stars
by  
on July 3, 2017
I would just like to say that the staff at this establishment and caring, kind and extremely trustworthy. I came in expecting to pay upwards of $1500 (thats what I was quoted from another business) to fix my alignment and I let Firestone know this upfront. It only took $70 to fix my alignment and they could have easily charged me more if they had been dishonest...but instead they were completely honest and upfront and charged me what they felt was fair.
5/ 5stars
by  
on February 27, 2017
fast service done right the first time with knowledgeable people . love this store.
5/ 5stars
by  
on December 22, 2016
Great service (Eric, Shane and the techs), great product (Bridgestone Revo 2). Terrible corporate website - essentially unusable.
5/ 5stars
by  
on December 14, 2016
The technicians and service writers are exceptionally polite and keep their customers informed of the progress on their vehicles. I feel they are very trustworthy.
5/ 5stars
by  
on October 26, 2016
Fantastic products, the 8 tires purchased today were the best prices ever compared to other tire stores in this day and age. The one set I carried out for another vehicle at home the other was for the one I was driving. Immediately leaving the shop you could feel the quality of the tire and the way it handled.
5/ 5stars
by  
on October 26, 2016
Great store great Manager Jim Alva I have not seen customer service and tire prices like this in years. It is refreshing. I have already handed out cards to friends tat are also interested in all your products.
5/ 5stars
by  
on September 3, 2016
The guys at the Casper Firestone are great! Always finding me a deal whenever they can and explaining everything to me. I only take my car to them.
5/ 5stars
by  
on August 7, 2016
Today I was in an unfortunate predicament. I got a nail in my tire. When I brought it to Wal-Mart to get it patched, I was told that they could not patch it because my tires were in terrible condition and had absolutely no tread. Because of this, I also couldn't just replace 1 or 2 tires. I had to replace all 4. This is something that I seriously could not afford. Then Wal-Mart kept jerking me around and telling me that they could do this, and then they couldn't, and then they could do that but then they couldn't, etc. So I called Jim at Firestone. He got me right in, and after hearing my story he was able to get me a complete new set of 4 tires that was affordable for me in my situation. Thanks again Jim! You are a wonderful man!
5/ 5stars
on May 13, 2016
This is the first time we have visited Firestone Complete Auto Care, recommended by Peerless tires. The overall experience was OUTSTANDING! We have never had such great customer service anywhere in Casper Wy. The mechanics and representatives at Firestone Complete Auto Care went WELL above and beyond expectations to ensure that our vehicle was running better than perfect! Thank you so much!
5/ 5stars
by  
on April 23, 2016
I was greeted by a friendly knowledgable staff eager to assist me with my issues and questions. I have recommended this store to my co-workers and family here in Casper. My experience could be rated as excellent customer service!
1/ 5stars
by  
on December 19, 2015
I had a tire blow out and it took over a week to get the replacement in. The customer service was fair but ordering tires was a complete fiasco.
5/ 5stars
by  
on October 23, 2015
Jim really helped me out. I was headed into Casper from Colorado for a fishing trip. My clutch was giving me trouble and I located Jim's location. I thought that I might need to replace the clutch. He looked at my problem and realized that my fluid level was low. He added the fluid and my problem was solved. Very trustworthy.
5/ 5stars
by  
on September 26, 2015
Firestone Casper Wy, so glad we went with them got the pick up fixed n back on the road so much safer now love their honesty n work ethics, and the price...
5/ 5stars
by  
on September 26, 2015
Are you still a week ago and they found a potential problem that could have resulted in an accident and injury and they fixed it
5/ 5stars
by  
on September 20, 2015
Went in Saturday afternoon. No appt. got me right in
5/ 5stars
by  
on May 23, 2015
I went into the store after having purchased tires elsewhere and experiencing a total lack on knowledge and professionalism. I was greeted just like a friend. They listened to me, explained what the issue might be, were eager to help and provided me with a wealth of valuable information. When they removed the tires from the rims, they showed me the condition of the wheels and explained why I was having an issue. It was easy to see the problem and they gave me several options to solve it. No pressure! I was told it was totally up to me what I wished to do. They ordered new wheels for me and they were exactly what I wanted. The price was reasonable, they did a very thorough job of putting them on and balancing them. They used paper mats on the floor of the car, they cleaned the tires, and also explained about some other services I was wondering about. I was so happy to finally find a competent auto store where they have ASE certified mechanics to fix your car. Admittedly, this is my only experience with this store, but with the way I was treated, I will go back for sure. They're open 7 days a week, which is amazing and I feel like I can trust what they tell me regarding what needs done to my car. I'm more than happy with the service I got! And believe me, if you read any of my other reviews, you'd know I don't sugar coat things when I'm not satisfied.
5/ 5stars
by  
on April 17, 2015
A+ Service. We've been going to Firestone since before they were Firestone, and they provide great service ensuring customer loyalty
5/ 5stars
by  
on February 27, 2015
I like the way they honor warranty for service and parts
5/ 5stars
by  
on February 26, 2015
Great friendly, competent service. Very prompt with appointment. Kept on schedule.
5/ 5stars
by  
on February 8, 2015
When I came in to see if they could do Kia cars, the gentleman looked up the information and I was able to set up an appointment for a oil change and tune up. They were great and called to let me know that after looking over the car I didn't need an oil change but recommended another service and explained why. The car was ready when I needed it to be. They are always friendly and helpful when I come in.
5/ 5stars
by  
on February 3, 2015
I didn't personally go to Firestone, my daughter and brother-in-law got my tires for me. There were no issues at all. Just great service.
5/ 5stars
by  
on February 2, 2015
Firestone replaced my brakes several months ago and got it right the first time. The last time I had my brakes done by another company, I had to go back to get the squeaks taken out. Not with Firestone. I am very happy.
4/ 5stars
by  
on January 25, 2015
Overall the few times I have used Firestone Auto Center in Casper, I have had good, quality service. The staff are friendly & want the customer to leave with a good impression. The only negative is they check things like spark plugs without asking if I wanted the service. But after talking to the manager and expressing my displeasure, they promptly took care of me. You don't always find that .
1/ 5stars
by  
on January 24, 2015
I will no longer be doing business with your store. I got a bid for new tires on my truck, and your store was going to charge me almost $100 shipping charges. My truck does not require special tires, so I was somewhat mystified by this. Anyway, despite the fact that I have run Firestone products for years on my vehicles, I will no longer be doing business with this store.
5/ 5stars
by  
on January 23, 2015
The men at Firestone serviced both of my vehicles this week. Again, I always feel they are looking out for my best interest. Nice to take your vehicles to a place where you trust the people working on them.

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