Firestone Complete Auto Care: Your Source For Tires And Repairs At 612 S Green Bay Rd In Neenah

Ready to come in to your local Firestone Complete Auto Care on 612 S Green Bay Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

612 S Green Bay Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #21008 Managed by Jeffrey Fitch

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check lights, air filters, the battery, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (920) 486-5559.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 35 Reviews
5/ 5stars
by  
on October 3, 2018
Very friendly staff and knowledgeable.
5/ 5stars
by  
on June 15, 2018
Thanks to BJ and the technician that worked later to have my truck fixed we really appreciate you and all you have done for us
5/ 5stars
by  
on February 7, 2018
Came in for a tire repair which was a 50/50 chance due to the fact that the screw had an entry and a exit hole and was sideways in the tire . Due to driving an all wheel vehicle , tread wear on the tire and the tire not repairable I needed to purchase 4 new ones out of safety reasons, sure I could have only bought 2 and signed a waiver, but the service guy gave me a great deal du to the fact I had road hazard package and the mileage on the tires was low but the tread wasn't great anymore. I got 4 new tires that did not break the bank for a great price. Been using these guys for tires ever since they opened up in Neenah always had a good experience with them. Do yourself a favor and always purchase the road hazard package , it does save money trust me.
5/ 5stars
by  
on November 30, 2017
You guys are the bomb diggity
5/ 5stars
by  
on October 23, 2017
job was completed quickly
4/ 5stars
by  
on September 4, 2017
Sales associates were very friendly and helpful. They found tires I could afford and help me get a discount for buying all four tires.
5/ 5stars
by  
on July 14, 2017
When I called Appleton Tire Plus the person at the phone refused to take the time to repair my new Tire Plus tire. So, I decided to go to my old Firestone on Green Bay Road in Neenah. Stephen did not have the time to repair my Tire, yet, he took me in to help me. When store manager Matt found the tire to be not repairable, he showed me and told Stephen to apply every unrequested discount to my new purchase to make it easier on me. I was out in less than 15 minutes. Both Matt and Stephen were exceptional.
5/ 5stars
by  
on April 14, 2017
Lovely customer service and was able to process my transaction with ease, thanks for honoring that online coupon for my new battery purchase.
5/ 5stars
by  
on August 15, 2016
I had an appointment for an oil change and tire rotation. They completed the work on time, did not try to 'upsell' additional services, and were very courteous. The store was very clean and well organized.
5/ 5stars
by  
on March 20, 2016
I love that they have online scheduling. The service is always friendly, fair and fast. Very honest. You don't feel like you are pressured. Great service overall. Sunday hours are also great.
4/ 5stars
by  
on December 19, 2015
I stopped in about a week ago to see what the noise could be that I was hearing they scheduled my appointment right away and called within 30 minutes to tell me what was wrong and ordered the part and fixed my truck fast
5/ 5stars
by  
on December 16, 2015
They got me in right away even though it was my fault I called at the last minute. The charge was also reasonable. Thanks
5/ 5stars
by  
on October 27, 2015
They were very accommodating, even without an appointment and very flexible when appointments needed to be changed due to conflicts on my end. Excellent customer service. Very good communication updating me on work in progress. Applied any discounts and promotions to keep the cost down. Service hours include weekends (both Sat & Sun).....an option that is a definite plus for busy weekly schedules or weekend emergencies. Repairs were done in a reasonably timely manner. Good location
5/ 5stars
by  
on October 8, 2015
Fixed thing that have been broken for a while. Glad I did
1/ 5stars
by  
on July 23, 2015
Stopped in for issue I have been having with my car stalling. Was informed rather rudely that Ray is no longer with the company. As a loyal customer to Ray over the last 10 years I am disappointed. My family has 6 vehicles that we bring in whenever needed. His customer service skills and vehicle knowledge was outstanding. I have referred several people to him over the years. I could always get the work done cheaper elsewhere, but I always knew I could count on Ray to be up front with me and get the work done quickly. Firestone has lost a true gem. I will be taking my business to someone else. If anyone knows where Ray went please let him know I will be looking for him.
5/ 5stars
by  
on May 24, 2015
Had both cars in recently. Very happy with Faire price and honesty.
5/ 5stars
by  
on May 18, 2015
Great service, very helpful and informational. Would go back again anytime.
5/ 5stars
by  
on April 30, 2015
My car broke down hours from home. After a fiasco with another mechanic and wasting money, I had my car towed to Firestone. Although it seems a little annoying to pay $100 to have ignition diagnosis test when finding the issue might be simple; they knew what initially was the cause of the issue. They were great about letting me know what was going on with my car and always told me how much it would all cost before fixing it. Duane an Josh were friendly and understanding. Also I have a CFNA Firestone card that gets a 5% discount on labor and parts and also gives currently 6 months no interest to help me financially. I will in the future take my car there when I can't figure it out on my own. I would highly recommend Firestone for their service and great communication!
5/ 5stars
by  
on April 30, 2015
Took my new "used" car into to have some things looked at. After a thorough review by Eric (technician), my diagnosis was complete and I had a full record of needed work to my car. My repairs were completed the next day and the car runs great - Thank You
5/ 5stars
by  
on April 29, 2015
Around 5 pm on a Sunday evening I noticed a nail in my rear tire. I drive 30 miles round trip for work on the highway everyday. I young mechanic who was leaving work was very helpful even though nothing could be done that evening. He was very pleasant and took the time to tell me it would require a new tire as it was in the nail was in the sidewall. I called first thing Monday morning and I was in and out of the store within a half hour even though there were other cars ahead of me, Ray knew I needed to get to work and could not have been more responsive or pleasant. I will be back and I will tell my friends. Thank you so much.
4/ 5stars
by  
on April 25, 2015
My visit was on a weekend and the store was busy with other customers. Nevertheless, selection of tires was fast and easy and the installation was sooner than expected. A good place to go for tires, clean showroom and knowledgeable people to work with.
4/ 5stars
by  
on April 17, 2015
Brought my car in as 2 tires were frequently losing air and they provided excellent service as it relates to that situation. I also appreciate that they did a vehicle inspection and provided a document showing the results of that inspection. I was disappointed that they didn't verbally advise me of the findings of that inspection. I reviewed the document 2 days later and that is when I realized I had some findings that needed to be addressed. I was then able to have those findings addressed elsewhere.
5/ 5stars
by  
on February 28, 2015
They took the time to check out my 2002 jeep to make sure it was in top running order. Hoping that firestone opens another store here in Fond du Lac.
5/ 5stars
by  
on February 28, 2015
Ray helped me determine the optimum tire application for the needs of me and my family. Installation took less time than was projected. Great overall experience!
5/ 5stars
by  
on February 27, 2015
My right front tire kept needing air and the people found the problem and corrected it while I waited in a reasonable amount of time. Thank you!
5/ 5stars
by  
on February 26, 2015
done when told and great service price was spot on
5/ 5stars
by  
on February 26, 2015
I moved up to the Neenah/Menasha area about nine months ago. it was time for my car to get an oil change and boy am I glad that I picked Firestone is my first choice. Their service is nothing short of spectacular and they have a very knowledgeable staff. I have been a repeat customer there three more times and I look forward to heading there many more times in the future.
5/ 5stars
by  
on February 25, 2015
Came in without an appointment. Needed an oil change. Was in a hurry. They took care of my needs in record time as always.
3/ 5stars
by  
on February 25, 2015
On a couple of occassions I have brought my car in to be looked at because it was making some odd noises. Each time they said that it would cost me $80-$150 just to have someone look at it to determine the problem. Went to a competitor and they looked at it for free. Forget the fact that I have spent a lot of money over the past several years at this site which should get me some 'deals'.
5/ 5stars
by  
on February 25, 2015
i have never worked with such a great-professional group of guys. They took care of anything I had to have done and were curtious. Would recommend them to anyone!!
5/ 5stars
by  
on January 28, 2015
When I go into have my car repaired, I usually know that the cost to fix the problem will be significant. When I deal with Ray and group in Neenah, their knowledge and confidence about it what it will take gives me confidence that the $$ spent will have a much longer impact for the betterment of our cars. I respect and appreciate what these guys do when the outcome is not always pleasant from the wallet perspective!!
5/ 5stars
by  
on January 26, 2015
Purchased 4 New tires for my full size truck about 2 months ago. Absolutely no problems. Friendly staff and fast service. Picked my tires out and had my truck back in 40 minutes!
4/ 5stars
by  
on January 25, 2015
I love Firestone. Have always had great service and no games (with the exception of one time). I despise dealing with car stuff and being a customer with Firestone takes some of that negativity out of my attitude about taking my car in for service.
5/ 5stars
by  
on January 23, 2015
had my oil change as usual, Friendly service in a timely manner.
4/ 5stars
by  
on January 22, 2015
They always do their best to fit me in to have my vehicles repaired. Very knowledgeable. Explain in detail what needs to be fixed.

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