Firestone Complete Auto Care: Your Source For Tires And Repairs At 425 W Main St In Clarksburg

Ready to come in to your local Firestone Complete Auto Care on 425 W Main St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

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Store #3204 Managed by David Terry

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, hoses, and more. Additionally, we're dedicated to giving you the best service possible, all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or plan your appointment online or by calling (304) 844-9634.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.8 of 5) - 54 Reviews
5/ 5stars
by  
on February 7, 2019
great service on time friendly
5/ 5stars
by  
on December 14, 2018
Miach' and his team were professional and knowledable. Had a great experience ! More females should utilize this location.
5/ 5stars
by  
on May 27, 2018
5/ 5stars
by  
on March 6, 2018
Hey just filled out survey. I must of hit the wrong response it kept saying that I had a problem with my service. It wouldn’t let me go back to check. I had no problem. Service was excellent as always. Thank you
5/ 5stars
by  
on March 4, 2018
They treated me like I was their top priority. Extremely friendly. They tried to repair my tire, and showed me why they were not able to. They got me out within an hour, so that I wasn’t late for work. Super heroes!
5/ 5stars
by  
on October 6, 2017
I went here to get some tires put on. The fellas were extremely fast and courteous. They never tried to sell me anything extra. They told me things that I needed to know about my vehicle and offered thier advice. I highly recommend them to anyone.
5/ 5stars
by  
on August 28, 2017
5/ 5stars
by  
on August 18, 2017
Quick, kind, and efficient. Helped me out with a flat tire. Did amazing!
5/ 5stars
by  
on July 20, 2017
I received a routine oil change. I was in and out in no time at all.
5/ 5stars
by  
on June 18, 2017
Terrific experience, David and Robert took great care of us!
5/ 5stars
by  
on June 2, 2017
I went in for tires due to a shimmy in my front end. They found other issues. They knew I was leaving for vacation this month and wanted they wanted my car at 100%. Thanks Ramon, Dave and Rick for the awesome work!!!!
5/ 5stars
by  
on May 5, 2017
As always, I received excellent service. Dave and Ramon were very courteous and explained everything to me. I will continue to my vehicle to this Firestone.
5/ 5stars
by  
on March 24, 2017
I had another wheel bearing go out on my vehicle. I called Ramon and he scheduled me quickly. It was fixed in a timely manner and my vehicle is driving smoothly again. When I arrived to pick my vehicle up, Dave waited on me and knew I had to get to work. He got me out of there in a matter of minutes. He was courteous and explained my bill to me. I love Firestone!!!!
5/ 5stars
by  
on March 10, 2017
Excellent customer service and prompt service as well...Thank you guys for everything...You definitely earned a new customer and First Response Restorations business...
5/ 5stars
by  
on March 2, 2017
I had a busted tail light. I had a new one, but nobody to put it on for me. I called Ramon and he told me to bring it in and they would help me. Thanks Firestone!!!
5/ 5stars
by  
on February 24, 2017
I needed struts, a ball joint, an oil change and something else under the hood. Ramon was very generous with the price and Rick did excellent work on my vehicle. I will not take my vehicle anywhere else. Thanks guys!!!
5/ 5stars
by  
on February 14, 2017
we went in on a busy Saturday needing an aligment ,we needed it done quickly as we were on a tight schedule.the work was performed in a very professial manner and time frame at a reasonable price .thank you so much for goin above and beyond to a first time customer who will return for future auto care and will highly recommend you.
5/ 5stars
by  
on December 22, 2016
Ramon once again saved my day!! My battery light came on while I was out running errands. I immediately called him. He told me to bring it in. It was my alternator. It was replaced and I got my car back the same day. Firestone is awesome!!!
5/ 5stars
by  
on December 16, 2016
Once again, Ramon treated me wonderfully. I was treated like I mattered and not a ditzy woman. I was not taken advantage of. I will not take my vehicle anywhere else!!
5/ 5stars
by  
on December 2, 2016
Ramon always treats me good. Usually when guys see a female approach they think we have the word sucker written on our foreheads, but NEVER Ramon. He treats me with dignity and respect. He helps me anyway he can and I appreciate that. I would never take my vehicle anywhere else, as long as, Ramon is employed there. Thanks Firestone!!!
5/ 5stars
by  
on November 30, 2016
Great service! Extremely nice people. I would recommend to anyone!
5/ 5stars
by  
on October 24, 2016
Excellent customer service every time I'm there!
5/ 5stars
by  
on August 14, 2016
Dave and Ramon always treat me like I matter. They make me feel important every time I visit this store. I do not take my car anywhere else.
5/ 5stars
by  
on June 12, 2016
From the moment I arrived (10 minutes late, btw) I was treated with courtesy and respect. I was kept advised of the progress of my vehicle while I was there in addition to being made aware of other services needed (inspection) and other services recommended (alignment). The service time and cost were very reasonable. I will definitely be a return customer!
5/ 5stars
by  
on June 3, 2016
Thanks so much for the awesome and prompt repairs!! We were treated like family! Much appreciated :)
5/ 5stars
by  
on May 5, 2016
Ramon and Dave treated me (and my vehicle) with patience and respect. They were honest. I needed a part replaced that was still under warranty, so they replaced it at no cost to me. I have never had a bad experience with this company. I will definitely be coming back for service on my vehicle. Thanks guys!!!!
5/ 5stars
by  
on April 27, 2016
these guys know their stuff are very courteous and will explain any service performed, so you will understand. thanks again Ramon(service advisor) and Steve (technician) Clarksburg
5/ 5stars
by  
on April 21, 2016
I called less than one hour before the close of the store and asked if they could mount and balance all 4 tires on my car, with enthusiasm the service mgr.( Ramon) replied you get it in before close and we'll get it done. not only were him and the service tech.(Steve) quick and efficient, we had no waiting for 2 to 3 hours on the completion our car like the other area service centers had proposed, and the price was very acceptable... from now on out we have found our new auto service center. thanks guys for making our dreaded repair a pleasant one and we will be back
5/ 5stars
by  
on March 26, 2016
This appointment-Rick D. (Technician), performed test drive and thorough exam for source of problem sound. He identified and repaired several issues, including a bolt that had been left of by a previous shop when they replaced my belts. I was kept informed regarding the mechanical issues, costs, and the work was completed on time. The missing bolt was discovered late in the day, but instead of keeping my vehicle overnight, Ramon began calling parts stores to have bolts delivered until Rick found one he was satisfied would be safe. I have found Scott, Ramon, and their staff to be dedicated professionals who provide education, and reliable, honest service. A year ago, a local shop owner replaced my brakes and then laughed about the horrible squealing sounds my brakes were making. He *fixed* my brand new brakes by grinding them down and then informing me that the continued squealing was normal. I called Clarksburg to ask if they could figure out what was wrong and they found and repaired that mess and have continued to help resolve my vehicle issues for the past year. Having an older vehicle and coming from out of town means I've spent a fair amount of time in their waiting area, where I've had several opportunities to hear how both Scott and Ramon treat their customers. Aside from behaving professionally and treating each person who walks in in a respectful, friendly manner, they both take the time to listen and educate their customers. Personally, neither of them have laughed,in an unkind way, at some of my less-than technically correct descriptions of my mechanical issues and they always keep me informed about what and why I need work done.
5/ 5stars
by  
on March 25, 2016
All of the employees at Firestone were amazing and very friendly. Ramone was the guy who helped me. He was very nice and very talkative. I highly recommend Firestone because they know what they are doing, they will treat you with respect, and they will go above and beyond to make sure you are happy with your visit!
4/ 5stars
by  
on November 21, 2015
The staff was polite, courteous and knowledgable. Timely
5/ 5stars
by  
on November 20, 2015
I used them for new tires a couple days ago..even tho I had to wait while my service was completed, the friendly atmosphere and coffee was great as well as the service and price..well worth my drive from Buckhannon...
5/ 5stars
by  
on November 4, 2015
Bought 4 new tires from them and was treated great! They did not try to oversell me (female) and listened to my concerns for my tire needs. I would recommend these guys/girls to everyone!!
5/ 5stars
by  
on October 25, 2015
It is stressful whenever a breakdown occurs, and even more stressful when it occurs more than 450miles from my MI home. I was warmly welcomed and greatly helped by Scott and staff at the Clarksburg, WV location. Thank you. It was an A+ experience.
5/ 5stars
by  
on September 30, 2015
This was the second time within a couple days of using there service no fault of there's and they were just as welcoming as the first time!!
5/ 5stars
by  
on September 29, 2015
Excellent staff! Very outgoing and accommodating recommend 100%
5/ 5stars
by  
on August 6, 2015
The service representatives and technicians are professional and provide you with excellent customer service and workmanship. They are respectful and provide you with services in a timely fashion.
5/ 5stars
by  
on August 6, 2015
i used them 2-3 weeks ago. i really like that center. both of those gentlemen on service desk were very helpful, nice and polite. try to give us better deals about products too. i used this location second time. i will refer my family members and other friends about this locations.
1/ 5stars
by  
on August 2, 2015
Can't do then they make ur vehicle worse than it was when it went in
5/ 5stars
by  
on July 30, 2015
This was my first experience with this firestone, and was a little while ago, but I just came in from missouri and needed new tires, Scott found out that another firestone in missouri told me I had about 8,000mi left on my tires when I had abut 2,000. Scott, told me..."Im going to help you out because that other firestone didnt" gave me a military discount...took off all taxes and labor for my tires.....I will never go to anyone else except this firestone because of that first experience
5/ 5stars
by  
on July 7, 2015
I used them for an inspection and an allignment. My car was taken care of at a quick pace and I did not feel overwhelmed or taken advantage of. (which is an exception at many service centers)
5/ 5stars
by  
on June 9, 2015
Out quickly without a appointment. Will have them do my service work
5/ 5stars
by  
on June 4, 2015
This is my second experience with getting tires through this company. Once again it was a great experience. The tires were good....have an awesome warranty! The customer service is top notch!!!! This means a lot to me because I work in customer service myself. Everyone is always professional and treated both my husband and I with the utmost respect! Even the service personnel were very friendly. Thanks once again Firestone for keeping me and my family safe!
5/ 5stars
by  
on May 5, 2015
Excellent customer service! I will refer my friends and family to come to your business. Very nice employees.
5/ 5stars
by  
on May 4, 2015
They are an organized and well established tire place and I enjoy the convenience that they carry my specific tire because a lot of places do not carry the Bridgestone Ecopia.
4/ 5stars
by  
on April 30, 2015
they couldn't get the alignment completely right - the cambre was still in the red zone after alignment. but, to be fair, that was not their fault - audi doesn't allow you to adjust that individually. however, scott was great to work with - very honest. They got everything else aligned as best they could - which is all you can ask for. car required a separate trip to the audi garage to get the camber fixed - but again, scott and his team did everything they could, and i will definitely be back for my other car needs. A very well-run location; recommended!
5/ 5stars
by  
on February 27, 2015
Fast and reliable service. Friendly staff. Overall great service!
1/ 5stars
by  
on February 4, 2015
They kept the car for total of 4 days and did not fix the issue. But charged over 400 I will not use them again
5/ 5stars
by  
on February 3, 2015
I have been going to this Firestone service center for a long time, when it was Expert Tire. They have always come through for me and made things right if I had an issue. So I will continue to take my vehicles here as long as they continue the good service.
5/ 5stars
by  
on February 3, 2015
Service was completed successfully and in a timely manner, .. and I also received a couple of discounts!
5/ 5stars
by  
on January 25, 2015
I am a very satisfied regular customer. They keep all 3 of my vehicles running top notch.
5/ 5stars
by  
on January 23, 2015
Scott took great care of me. I had been dealing with another shop and they were unable to figure it out. He fixed the problem and gave me a great deal on tires.
5/ 5stars
by  
on January 23, 2015
The entire team is customer focused. The repairs are completed on time and at cost quoted This is why Im a customer
5/ 5stars
by  
on January 22, 2015
I had a regularly scheduled appointment for a tire rotation and oil change on 21 January. On the way to the store I hit a pot hole that ultimately destroyed my front right tire. Upon arriving to the store I told Dave what happened and he said he would take care of it. When I returned to pick up my vehicle not only was the new tire and oil change complete, they noticed one of my other tires were low and they went ahead and fixed it too. Because my tires only had 21,000 miles on it, they gave me a completely fair price. This is my son's vehicle and their attention to detail will keep my son's car and ultimately my son safe. Thank to Dave and Scott and the entire Firestone Team. Sam Aloi

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