Car Tires And Services At 202 S 1st St: Firestone Complete Auto Care In Yakima

Come in to your nearest Firestone Complete Auto Care at 202 S 1st St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

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Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #12505 Managed by Florentino Carrazco

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, headlights, the battery, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or book your appointment online or by phone.

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Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 43 Reviews
4/ 5stars
by  
on July 16, 2018
Great
4/ 5stars
by  
on June 11, 2018
5/ 5stars
by  
on May 4, 2018
All tire stores have tires, but only Firestone has outstanding employees! Friendly, professional and helpful.I am a new customer for life.
5/ 5stars
by  
on April 30, 2018
They have some amazing and respectful workers who know how to help someone get through an exremly difficult day. Thank you.
5/ 5stars
by  
on April 10, 2018
2/ 5stars
by  
on March 2, 2018
5/ 5stars
by  
on January 18, 2018
Great customer service and fair pricing!!
5/ 5stars
by  
on November 6, 2017
Very very satisfied. With this business, great sales reps, great technicians and very professional. Will keep doing business with this tire store.
5/ 5stars
by  
on November 5, 2017
Very professional trustworthy and give great service and products and a great price. Their prices on the snow tires unneeded beat Costco prices
5/ 5stars
by  
on November 5, 2017
Fast and friendly service. Always get my car back sooner than originally scheduled to in the beginning.
5/ 5stars
by  
on October 16, 2017
Exceptional service at a great price!
5/ 5stars
by  
on October 12, 2017
Incredibly friendly guys. Being a women it is terrifying to go to a car shop, these guys made me feel welcome. They were patient and didn't make me feel dumb when I asked stupid questions. They even answered and explained my dumb questions in ways that I could understand. Outstanding service and got my car fixed really fast!
5/ 5stars
by  
on August 9, 2017
Competitive prices from a name I trust. Excellent, friendly service.
5/ 5stars
by  
on August 4, 2017
Third time in the shop this week. First, tires for the truck. 2nd, fix a flat on the Escort, third, new battery and oil change for the Toyota. They remember my name. Very courteous and considerate. Love these guys.
5/ 5stars
by  
on August 2, 2017
These guys are awesome. Open every day for our convenience. Spectacular customer service.
5/ 5stars
by  
on April 1, 2017
In and out experience and great customer service!
5/ 5stars
on March 27, 2017
3/ 5stars
by  
on March 16, 2017
I went in for a tire rotation, My time was wasted by the tech. looking under the hood trying to up sell me on other services. The tech was great, He did what he was told to do. Not blaming the tech. I feel they have no reason to even raise the hood to rotate the tires. Can't wait for these tires that came with the new car to wear out, and I will go back to the company that I have dealt with for the last 30 yrs.
5/ 5stars
by  
on February 1, 2017
Such great service w/ wonderful customer service.
1/ 5stars
by  
on December 1, 2016
Shifty under handed crooks
5/ 5stars
by  
on October 29, 2016
I wanted to get Firestone Winterforce tires for my car but they were not in stock. They did have Bridgestone Blizzaks in stock and were able to get them for a very similar cost to the Winterforce tires through a promotional offer.
5/ 5stars
by  
on October 19, 2016
Great service!
5/ 5stars
by  
on August 10, 2016
Great Services
3/ 5stars
by  
on July 23, 2016
We went to get new tires and an alinement done. Service was friendly, but we had an appointment at 2pm and by 5pm they hadn't even started. They kept our vehicle until 12pm the next day, which was super inconvenient. Make sure if you go there you have a ride to pick you up and a backup plan if your car isn't done on time (or even the same day!).
5/ 5stars
by  
on June 26, 2016
Tino, Vanessa and Connor all kept track of my vehicle while in their shop. The technicians have never overestimated the service needed and promptly provided regular maintenance and fixed any special needs quickly.
5/ 5stars
by  
on April 23, 2016
I had an antifreeze leak and thought it was my thermostat, it turned out to be my water pump, they cought it on time so it wouldn't overheat my engine, causing a major repair bill down the road. I like their honesty.
5/ 5stars
by  
on December 8, 2015
The staff was extremely friendly, helpful, and very respectful and courteous. We have used Firestone before and have always been satisfied with the product and the accompanying service. I have and will continue to recommend Yakima's Firestone....Scott R. Dorr.
4/ 5stars
by  
on October 31, 2015
Great Service the staff is very helpful and trust worthy
5/ 5stars
by  
on October 13, 2015
I was in BAD shape with my tires plus a long time coming on an oil change and was incredibly impressed with the service of my vehicle! Not only that but I felt the pricing was completely fair! My car is driving SO much better thanks to Firestone in Yakima, WA! Thank you :)
5/ 5stars
by  
on October 3, 2015
Repaired a flat tire. Fast and friendly. Open on weekends
5/ 5stars
by  
on September 17, 2015
I ordered the wrong size tires they happily changed the size.At firestone they gave me the option which two tires to put on the rig first. Happy smiling people helped me very satisfied with the service.
5/ 5stars
by  
on September 8, 2015
I recently went to get service and was very impressed with the guys there! Going back for sure!
1/ 5stars
by  
on August 6, 2015
The past 3 times I been trying to get my tires rebalanced I make an appointment once I go in for my appointment they tell me sorry we can take it in we are to busy even though I have made an appointment.
5/ 5stars
by  
on August 6, 2015
We had an unfortunate situation when our water pump gave out as we were headed out of town. The employees at Firestone were very helpfull, especially Tarra who went out of her way to help get us back on the road and on vacation. She even took us to our hotel after her shift and helped us arrange ground transportation to Seatac the next morning. Talk about customer service! Firestone kept us updated while we were on vacation. We were very pleased with their service.
5/ 5stars
by  
on March 5, 2015
Went in on a Sunday knowing that they were one of the only shops open and expecting a long wait and I had a low tire and they got me in and out in no time and found 2 nails in my tire and had my family and I back on the road in no time. Excellent Customer Service! Would go back in a heart beat! Thank you Jesica for helping us!
4/ 5stars
by  
on February 26, 2015
I use them for oil and tires and some miscellaneous services
5/ 5stars
by  
on February 26, 2015
I had my oil change at Firestone a couple of weeks ago and I was very satisfied with the entire experience. I was given enough information to understand the process but not so much to feel overwhelmed. Tino Carrasco was the representative that set my appointment via phone call the day before and was there to greet me when I showed up. The job was done promptly and at a reasonable price! Kudos to the entire shop!
5/ 5stars
by  
on February 4, 2015
I have been using Firestone for many years. Most of the sales associates know me by sight.
5/ 5stars
by  
on February 2, 2015
timely service. No fuss. No heavy sales pitch. Very friendly and efficient at the same time
4/ 5stars
by  
on February 2, 2015
In November I purchased a new set of tires at Firestone. Over December and January I noticed my at making a knocking noise that became increasing louder with time (our car is older so I figured that it was front axel problems). When my husband heard how bad the knocking noise was he told me not to drive it until he looked at it and had it fixed. When he went to inspect the front axel by taking the wheel off he discovered that the lug nuts were very loose and he could loosen them by hand. He immediately stopped and call Firestone to inform them that it appeared that a number of lug nuts had not been properly fastened down, and that he was irritated by their oversight (no one had touched the car's wheels since Firestone had put on the new tires). Firestone asked us to bring the car in immediately so they could inspect the car to make sure no damage had been done due to the wheels knocking around on the axel. Firestone looked over our car, no damage was done, and the lug nuts where fastened properly. Even though a mistake was made on the part of Firestone, they were very quick and good about doing their best to make up for it, and never tried to pass the fault on. Thanks for owning your faults and making amends. Mistakes happen, but true character is demonstrated in how one deals with their mistakes.
5/ 5stars
by  
on January 26, 2015
Have always received excellent service with a smile. They always answer all of my questions.
5/ 5stars
by  
on January 25, 2015
We have our three cars serviced at Firestone and are very pleased with the service. From the front desk, out the door, it has always been a good experience. The people who work there are friendly, knowledgeable and a pleasure to do business with.
5/ 5stars
by  
on January 24, 2015
Have bought tires from them the last two times and the service and tires were great. Will be back again.

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