Car Repairs And Tires At 9730 Silverdale Way Nw From Your Silverdale Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 9730 Silverdale Way Nw? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

9730 Silverdale Way Nw
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #6548 Managed by Mark Goodwin

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine tires, suspension, hoses, and more. Plus, our team believes in providing the best auto repair possible all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or plan your appointment online or by calling (360) 536-9073.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 50 Reviews
    5/ 5stars
    by  
    on November 4, 2018
    Had to replace my tires due to road debris completely destroying a tire. The professionals at Firestone helped me select the right tires for my truck and had me back on the road in an hour and a half. As luck would have it, the tires were also on sale. A win, win. Thanks for the great service.
    4/ 5stars
    by  
    on May 29, 2018
    Good service, Done the same day and Open 7 days a week!
    5/ 5stars
    by  
    on November 27, 2017
    I went to work, and a co-worker pointed out my tire had gone flat. Took it to Firestone, and they were able to plug and patch and send me on my way. I've been using this Firestone for 7 years now, and they've always been great.
    5/ 5stars
    by  
    on October 24, 2017
    5/ 5stars
    by  
    on July 22, 2017
    When I brought the car in to be greased, it was done while I waited. Nice service and helpful staff.
    1/ 5stars
    by  
    on May 20, 2017
    AWFUL!!!!!! They tried to bilk me out of $999 for services they say my car needed and it didn't. Before ever having them do something please, please, please get a second opinion! I will never use this facility again!
    5/ 5stars
    by  
    on October 27, 2016
    The staff at the Silverdale location are great. Great service, understanding and knowledgeable about their product and service. It is hard to find a repair shop that you can trust and know they are giving you good advice. I highly recommend this store!
    5/ 5stars
    by  
    on October 3, 2016
    Always excellent service. Have and will always take my vehicles here for tires. Exceptional and timely service every time, have never left disappointed.
    5/ 5stars
    by  
    on May 14, 2016
    I've been going to the guys for more than 15 years for all of my automotive needs. This team is amazing and they always go out of their way to make sure I'm happy! I went in for a routine oil change and rotation. They also rebalanced the tires and rearranged them to address a concern I expressed.
    5/ 5stars
    by  
    on April 11, 2016
    Loved it, I went there on a donut and my car came back to me in its glory, plus now I have lifetime alignments.
    3/ 5stars
    by  
    on December 21, 2015
    Dropped car off at 7:30 am. Was not actually looked at until 1:00 pm. Had new plugs and wires put into the vehicle and was charged 407.00, an excessive amount of money. The car has been going to Firestone for over 12 years in Tri Cities, Wa (Kennewick). Also they DID NOT look at vehicle for leak which I requested. I WILL NOT bring my vehicle back to the Silverdale, WA location.
    4/ 5stars
    by  
    on December 19, 2015
    Great customer service and they performed quality work. The price was a little high but they did not go over the price they quoted me and they finished the work in just 1 day like they said they would when I dropped off the car. It was a timing belt change so I knew it would be expensive but they quoted me about $200-400 more than other places I called. However, they told me exactly what they would do (it's a kit they replace that includes timing belt, water pump, etc.) and I'm not sure if the other places would include those additional parts replacement for that quote. I was so impressed with their customer service from the start that I just went with them and paid a little extra to ensure that the job would be done right and fast which they did make happen. I would definitely take my car back there for any future repairs.
    4/ 5stars
    by  
    on December 18, 2015
    Staff is very helpful and friendly. They did bend the fort plate on my car.
    5/ 5stars
    by  
    on December 5, 2015
    Firestone in Silverdale, WA has been our go to place for auto care for quite a few years now. The staff are always very friendly, knowledgeable and funny! :) The time to get our vehicle back to us has always been within very reasonable time frame and if it has taken longer than expected, staff us kept us up to date on the happenings and why. I have heard that Firestone is expensive but for the quality of service and they way that they back their workmanship, I wouldn't go anywhere else.
    5/ 5stars
    by  
    on November 26, 2015
    Anything I cant or dont have the time to do, I get done here. All my vehicles have Firestone tires on them. Theres a reason they have to ask me which I am when I tell them my last name. Most of my extended family in the area also does business at this location.
    5/ 5stars
    by  
    on September 29, 2015
    Got an oil exchange a week ago, easy and good service. Will be going back.
    5/ 5stars
    by  
    on September 24, 2015
    I dealt with Chris, service writer, and I told him I needed our Subaru checked out because my wife was going on a trip. They did the things I requested and he called me to let me know that I needed some issues addressed and while I didn't do all that recommended I did more than I planned and I am very happy with the work that was done on our car.
    1/ 5stars
    by  
    on September 21, 2015
    Will never return. The very next day took to a mechanic and he found so many things missed. Can't believe I was charged and he had to re-do all their work.
    5/ 5stars
    by  
    on August 12, 2015
    Crew took wonderful care of us, despite it being a holiday weekend.
    5/ 5stars
    by  
    on July 3, 2015
    I needed help with a power steering hose Chris and Jarrod were excellent
    5/ 5stars
    by  
    on July 1, 2015
    Paid $200 for a lifetime alignment with $20 off. Waited approximately 60 minutes as promised.
    5/ 5stars
    by  
    on May 21, 2015
    I am a steady customer and plan on being one in the future
    5/ 5stars
    by  
    on April 18, 2015
    Chris was so very helpful and knowledgeable. He got the repair and paperwork process done very quickly. The service techs did a wonderful job and the car was ready as promised.
    5/ 5stars
    by  
    on March 3, 2015
    Mark and his team always take time to listen to me and answer my questions. I feel they care as much about my car and it's health as I do.
    5/ 5stars
    by  
    on March 2, 2015
    Great customer service. They make every customer priority
    5/ 5stars
    by  
    on February 27, 2015
    They treated me like a high value customer and did an excellent job repairing my truck.
    5/ 5stars
    by  
    on February 27, 2015
    It is hard at times to find an honest auto repair shop. The guys at silverdale Firestone they are very honest. That in its self are the reason I will continue to go to Silvetdale Firestone
    5/ 5stars
    by  
    on February 26, 2015
    Manager use to work in silverdale and he is awsome.
    5/ 5stars
    by  
    on February 26, 2015
    I had to have my car by the evening I had it towed in and Mark got it out by 4:00 pm when I'd been told it may not be ready until 6:30. I was not only surprised but very pleased.Thanks to a wonderful crew at the Silverdale Firestone.
    5/ 5stars
    by  
    on February 26, 2015
    Took vehicle there for brake service. It was accomplished quickly. They called and requested permission to perform some extra service because of unseen problems. Picked up vehicle and it brakes better than a new car!
    2/ 5stars
    by  
    on February 26, 2015
    after a whole year of my brakes squealing my husband took the car back and they told him it was the back brakes. Well they replaced those but the front ones still squeal and now they squeal when backing up and when going forward! So...I am so sick of having this problem and hearing this sound that I will never let my husband take my car here again. While the service may be good, they just don't know what to do for this issue. My car NEVER squealed before I brought it here and now every time I apply the brakes, this noise is all I hear.
    5/ 5stars
    by  
    on February 23, 2015
    I have been going to them these last 3 years for all my car needs and have had absolutely no problems.
    5/ 5stars
    by  
    on February 20, 2015
    USE THEM A COUPLE TIMES recently and was very pleased!
    5/ 5stars
    by  
    on February 6, 2015
    The personnel are always courteous friendly and pleasant. I have used the Silverdale store since it opened.
    5/ 5stars
    by  
    on February 6, 2015
    They perform their work in a timely, professional manner. They perform more vehicle safety checks than any auto dealer.
    1/ 5stars
    by  
    on February 4, 2015
    My Ford Ranger pick-up truck had a sticking brake (brake still engaged when pedal is released). The repair was to replace everything on 4 wheels (brake lining, brake rotors, calipers) and change brake fluid. It cost me over $900. Although the brake feels a bit better when I first got the vehicle back, the problem slowly came back after a few months. When I had the time to bring it back to the shop, this time they replaced the brake booster and cost me another $400. They also will charge me for another brake fluid replacement had I not complained that it was done on my first visit when they misdiagnosed what is wrong with the brake system. The replacement of the brake boosted corrected the problem but it cost me time and lots of money for the first repair that was not needed. I had a good repair experience in the past with this shop but this incident erased all my trust in this shop.
    5/ 5stars
    by  
    on February 4, 2015
    Last week my wife found a nail in her tire. I called a local Firestone that was closing in 5 minutes but she was 10 minutes away. They stayed open to remove the tire and install the spare. I appreciate them going the extra mile to ensure she could get home safe. I'm a Firestone customer for life! Thank you boys!
    5/ 5stars
    by  
    on February 3, 2015
    Quick diagnosis and repair went per schedule and cost estimate.
    5/ 5stars
    by  
    on February 3, 2015
    For 15+ years I have utilized the Silverdale Wa. Firestone Store for all my vehicle maintenance. To their credit, they have always provided outstanding service and customer support. I have continuously recommended this store to my work associates and family as the go-to location for vehicle maintenance. Thanks for the extra effort that this Firestone Store continuously displays.
    5/ 5stars
    by  
    on February 2, 2015
    I use them for my lifetime alignment and lifetime rotation and balancing. The staff and management have been nothing but very professional customer oriented. I would highly recommend them.
    5/ 5stars
    by  
    on February 2, 2015
    There always seems to be a service rep available to coordinate my service requirements in a timely manner. I find the prices competitive and the quality of service excellent.
    5/ 5stars
    by  
    on February 2, 2015
    I have gone to the Silverdale Firestone for over 24 years! They have always been courteous, friendly and given me exceptional service. They really go the extra mile to help and get me the best deal along with get me back on the road quickly. I honestly don't see that dedication to service anywhere else in any other business even. They are role models for how to have a caring and efficient business. I know I can trust their judgment.
    5/ 5stars
    by  
    on January 27, 2015
    I've been a Firestone customer for over 40 years, and I fee like they are family because they take care of me an my autos I transport my family in.
    5/ 5stars
    by  
    on January 25, 2015
    I am a returning customer and very satisfied, I'll be back :)
    5/ 5stars
    by  
    on January 25, 2015
    After Many Years of Service as my primary maintenance and even repair service, this store with its slowly changing personnel have always known us and treated us as special while our vehicles are being worked. Every repair was explained and detailed estimates provided that always corrected the problem at the agreed price or even less! No warranty repairs were ever necessary. I recommend their work and their materials & equipment!
    5/ 5stars
    by  
    on January 25, 2015
    Very quick service. Rotated tires and topped off fluids at no cost.
    5/ 5stars
    by  
    on January 24, 2015
    I have been going to firestone in Silverdale for years.. They are the only service center that has taken care of my 08 Toyota Tacoma. Also my wife , son and daughter use firestone. The service is outstanding. The employees are very customer oriented.
    5/ 5stars
    by  
    on January 23, 2015
    Use them every time I need car service. Always friendly with good value.
    5/ 5stars
    by  
    on January 23, 2015
    When I moved to Silverdale,14 years ago, Firestone became the service place for my car. Everyone is helpful, explains things I don't understand about the mechanics of my car and gives me helpful suggestions. I trust Marc and his crew completely.
    5/ 5stars
    by  
    on January 23, 2015
    I have been going to Firestone for almost 20 years and have never encountered a problem. Our current service center in Silverdale, Wa is by far the best in customer service and support. Always timely with service and repairs, totally upfront dealing with issues of repair and maintenance. Probably the best customer service orientated group I have ever dealt with.

    Find The Firestone Complete Auto Care Location Nearest You

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone