Firestone Complete Auto Care: Your Source For Tires And Repairs At 215 Andover Park W In Seattle

Ready to come in to your local Firestone Complete Auto Care on 215 Andover Park W? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

215 Andover Park W
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #20974 Managed by Dustin Baker

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll check oil level, wipers, hoses, and more. Plus, we're devoted to providing the best auto repair possible at unbeatable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 44 Reviews
5/ 5stars
by  
on May 12, 2018
Dave exceeded my expectations. Who greets you by name without ever having met you before? Dave did! He was polite, professional, friendly and helpful. This was the best experience ever at a Firestone store. I blew a tire in a pothole. The South Center store was the only store in the county with my tire and they had only one. If you need great service go see Dave at Firestone South Center. He and his team exceeded my expectations ( and that's had to do!)
5/ 5stars
by  
on April 30, 2018
I had such a great experience at Firestone on Monday the 30th. Mike went above and beyond to make sure I got the best deal and genuinely cared about my time. Mike honestly could have been mistaken for the owner he was so accommodating and I really appreciated it as car problems are stressful. I would recommend Firestone to everyone! Thanks again for all the hard work.
5/ 5stars
by  
on April 29, 2018
The best customer service I have experienced in a tire shop. I've shopped before at the other competitors and was somewhat satisfied and at some extremely disappointed. But here they truly exceeded my expectations. Phenomenal people and service.
5/ 5stars
by  
on April 29, 2018
5/ 5stars
by  
on November 25, 2017
as always i left happy and secure my auto was taken care of. thanks to all that work there!
5/ 5stars
by  
on November 11, 2017
took car in for diagnosis, couldn't duplicate, bur assured me if i had a problem again within 12 months they would re-check everything with no charge. service advisor dave was very informative and explained everything to me in detail. thanks!
5/ 5stars
by  
on October 18, 2017
5/ 5stars
by  
on January 27, 2017
They saved my bacon! Southcenter you are the best! I will be back!
5/ 5stars
by  
on September 11, 2016
I have never written a review on a website before for an auto repair place because I am usually not very happy after having spent hundreds of dollars for a repair. But I am doing this because I feel that the cost of the repair was a justifiable expense and if I feel that the service was done for my benefit and the customer service from all three of the people I worked with was excellent. I have been in sales and customer service and have trained people on how to give good customer service and really did not expect this service level from an auto repair place. I brought my daughter's car in at around noon on a Saturday because her check engine light was flashing and this Firestone was the closest repair shop I could find from where my daughter pulled over, I had never been to a Firestone before but I left the car wth them and about an hour later they diagnosed the problem, requiring a tune up and new coil. They completed the work around 3PM the same day and got my car back so my daughter was able to use it for school on Monday. I will definitely be going back here even though it is further away from my house than I would like and there are many other repair places I could choose from. Thank you
5/ 5stars
by  
on August 9, 2016
I had a nail in my tire and Firestone took my vehicle right in, a short time later I was driving away and made it to my grandson's 21st birthday party on time! Thank you Southcenter Firestone!
5/ 5stars
by  
on November 20, 2015
I made an appointment a week ago and they held their appointment like they promised. I went to another Firestone in Covington and they didn't do it so I was very skeptical about using Firestone again. I had an alignment done on my vehicle and the work was done on time. The service manager was not pushy and made recommendations about things that will need to be taken care of eventually. I would definitely come back here again.
5/ 5stars
by  
on November 17, 2015
We got a new tires and happy for the job. I also save money- good advice and good service.
4/ 5stars
by  
on November 10, 2015
Needed an oil change that day, due to unexpected trip. They were booked, but squeezed me in and I was on my way in just over an hour. No sales pitch, which will keep me coming back.
5/ 5stars
by  
on November 7, 2015
What a great group of people. They helped me with a tire issue right away. Somehow construction road debris got embedd in my tire. The Team assured me that the fix would last. I inquired about a new set of Tires for my Toyota FJ. I shared with the man at the counter that I had gone to one of the large warehouse stores only to be told that they could order the tires and that it would be a few days and then I would need to make an appointment. How can a person do that when the tire is going flat? I will absolutely return to this store, and buy all my Tires here. I Highly recommend them. The store itself is Clean, Has Entertainment, Restrooms that are also very clean. They took away the stress that I was feeling and gave me reasons to smile.
5/ 5stars
by  
on November 3, 2015
My tire looked flat and I happened to be at Southcenter Mall. I pulled up to the Firestone store and a rep immediately took the time to add air to my tire. I was given an appointment the next day. Luckily my tire was repairable, (I appreciate their honesty as I would have replaced the tire without question). I intend to take my car there for maintenance and repairs as needed.
5/ 5stars
by  
on October 19, 2015
i mostly going to the same firestone store for the service, i will keep going there for my car services.
5/ 5stars
by  
on October 17, 2015
Good guys, especially Dave or David, the taller gentleman with glasses. He always speaks clearly and explains everything in a particular way that makes you understand why things happened and what / how things need to happen to change the issue. with your car. Others are good too. I trust this location when it comes to fixing my mother's car, to make sure that she is taken care of. Thanks!
5/ 5stars
by  
on September 14, 2015
The gentleman that helped me was awesome and kept me updated on the progress as they worked on my car.
5/ 5stars
by  
on September 8, 2015
They were friendly and informative about the company and the capabilities
5/ 5stars
by  
on August 18, 2015
I get my car services at this Firestone often and they are always great. I use other Firestones both locations in Renton, WA and 1 in Seattle, WA and was disappointed each time. However, I have used this Tukwila, WA location about a dozen times in the last 5 yrs and couldn't be more happy. The Tukwila, WA location is the best in WA. Thanks again to Dave and Mike for always taking care of my cars.
5/ 5stars
by  
on August 9, 2015
I had a great experience with my vehicle, and they provided excellent customer service
5/ 5stars
by  
on August 7, 2015
The performance tires they recommended and installed are working out great. I initially visited the store to have a slow leaking tire fixed. They were able to work me into their schedule. I was heading to a friends Wedding and needed, as it turned out, one screw and one nail removed from the drivers side rear tire. They were able to repair the tire and I was able to make it to the Wedding on time.
4/ 5stars
by  
on July 7, 2015
I had my brakes done and it was quick and good. T Y
1/ 5stars
by  
on July 5, 2015
This finally put a nail in the coffin for me whether I would go to another Firestone store again or not. I had asked for a check on my coolant, I thought I had smelled some coolant, so there might have been a leak. They checked it, declared there was a leak where the hoses connect and quoted me $900 to have my radiator replaced. First, I've had my radiator replaced before costing me under $600, and looked up the average cost to have it replaced on this model of car, and it was near that price as well. Second, they asked me if I had seen it leaking from underneath or was blowing hot air through the vents, I told them it hadn't, signs of it not leaking. Also, the coolant light had never come on ever, told them that as well. So, I took it into another place and they said the reservior was overfull and leaked some that way, the other business took care of it free of charge. A lot better than replacing a radiator at the expensive going rate of $900 that was completely unnecessary in the end. Thanks Firestone for lousy service.
5/ 5stars
by  
on June 29, 2015
1st time visiting the store my boyfriend had told they had a sale going on for 19.99 oil change. This was on a Sunday mid day so I headed over and was able to get right in and was out with in 45minutes. Awesome job and friendly workers
5/ 5stars
by  
on June 15, 2015
Great level of service it never fails every time I take my car in for service.
3/ 5stars
by  
on May 25, 2015
More than one.hour to check the car.i notice few attendants. Where sitting or.standing using their phones.
5/ 5stars
by  
on May 19, 2015
Very fast service! I took my car in for an alignment and was quoted an hour and a half, but was done in 45 minutes!!!
4/ 5stars
by  
on May 11, 2015
Just what I needed not high pressure sales tactics.
5/ 5stars
by  
on May 10, 2015
We were in Seattle for a soccer tournament and had a flat tire. We were fortunate to find this dealer open early on a Sunday and with over 300 miles to go home they recommended that we replace the affected tire and the other front one which had very low tread life left. The repairs were done promptly and efficiently and the price was very reasonable. I would definitely use them again.
5/ 5stars
by  
on March 7, 2015
The crew at Tukwila South Center location in Washington always provides service above and beyond. I have been going there for years with multiple vehicles and have never been disappointed.
5/ 5stars
by  
on February 27, 2015
I went into this Firestone with no idea what was wrong with my vehicle - I just knew it was "something". It turned out to be a few somethings, actually! But luckily, the staff there was incredibly kind & personable. Not only were they incredibly nice about my complete lack of automotive knowledge (they even took the time to have real conversations about what was wrong with the vehicle, answering every silly question I had), but they were also upfront about what parts of my car needed an urgent repair, and which could be left alone for now - instead of trying to upsell me to charge for more repairs. I could not recommend this Firestone location more.
5/ 5stars
by  
on February 26, 2015
they did my alignments, and they did a good job, it was quick I like it
5/ 5stars
by  
on February 6, 2015
I love a place where a) I can get in same day or next day b) they really do care about your personal schedule c) they get you in and out at the times they promised d) the bill is what they said it would be e) they don't try to upsell you on a bunch of parts/repairs/accessories that you don't really need! Thank you - that's how you earn trust and respect on the next visit!
5/ 5stars
by  
on February 3, 2015
they always keep me up to date on things that need to be done.
5/ 5stars
by  
on February 3, 2015
I've been coming here for a while and I always get good service!
4/ 5stars
by  
on January 25, 2015
I saw firestone a couple a months ago regarding a dead battery.My car was brought in late in the day, as I was talking to the man at the desk, he said because of the lateness of the day I would probably have to leave it over night but someone would take me home. As we we talking, unknown to either of us, one other repair people was already working on my car and he replaced my battery and I wa able take car home that night. I had been told earlier that the regulator would probably have to be placed. I was so very glad that that did not have to be replaced as I am on a very limited budget. I really thank those at Firestone for the kindness an efficiency that I saw that day.
5/ 5stars
by  
on January 24, 2015
My wife needed some window struts, so I sent her to the Firestone here in Auburn. Neither of us were disappointed, since they do stuff for her car quite a bit, She was in a out, in no time at all, Even without an appointment. I Recommend them for their courteous manner, and professional ability, as well as the prompt service.
5/ 5stars
by  
on January 24, 2015
I took 2 car to have oil change today . The sale person was prompted and quick turn around time.
5/ 5stars
by  
on January 24, 2015
They did exactly what we needed to get us home safely.
3/ 5stars
by  
on January 24, 2015
When I called to set up an appointment, I was not told I could get $100 off with a coupon that was on the website. Therefore I went somewhere else. Also the guy who answers the phone is not too friendly and is a little combative when asking questions regarding price. Firestone is close to my job but I would not recommend them.
5/ 5stars
by  
on January 23, 2015
Every time I go to Firestone I got a good service.
5/ 5stars
by  
on January 23, 2015
I just every quarter for regular maintenance in my 4 cars. If l go there is because Dave S.thanks to him
1/ 5stars
by  
on January 23, 2015
I had done business with this store for many years and had been very satisfied. Because of my latest service experience there, I no longer trust the work they do. I do not intend to return to this store. See details below for observed discrepancies. At other Firestone Complete Auto Care stores, I continue to be pleased with the work done and would happily recommend them to others.

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