Firestone Complete Auto Care: Your Source For Tires And Repairs At 18014 Redmond Way In Redmond

Welcome to Firestone Complete Auto Care at 18014 Redmond Way! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

18014 Redmond Way
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Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #10855 Managed by Paul Kligopoulos

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll check tires, air filters, hoses, and more. Plus, our team believes in delivering the best quality service possible, at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

    Customer Reviews

    (4.0 of 5) - 26 Reviews
    1/ 5stars
    by  
    on October 14, 2018
    Claim my tire is rotated, but it wasn’t done! Lose my trust! I asked twice!!
    Responded on November 11, 2018
    Thank you for contacting Firestone, Lee. We are sorry for the inconvenience this has caused you with our Redmond location and we want to help. If you could email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review, we will escalate your concerns to our upper management team. We look forward to assisting you. ^Miguel
    Firestone Complete Auto Care - Redmond Management
    5/ 5stars
    by  
    on June 28, 2018
    The sales people are a delight and incredibly helpful!!
    5/ 5stars
    by  
    on March 22, 2018
    Friendly, prompt,timely,efficient!
    5/ 5stars
    by  
    on February 20, 2018
    There is a great team at the Redmond Firestone. Luis, Wes and Keoku. They have always gone above and beyond the call of duty. They seem to know the true meaning of "service". Always friendly and courteous. A fairly rare commodity now a days.
    5/ 5stars
    by  
    on February 17, 2018
    everyone, the manager and techs help me understand and directed me with options to get the service i need that was in my budget
    5/ 5stars
    by  
    on August 24, 2017
    Great car repair experience. Staff checked entire car, made necessary repairs and had the job done on time and for the price quoted. Great service...thank you.
    3/ 5stars
    by  
    on June 21, 2017
    4/ 5stars
    by  
    on February 4, 2017
    My car wouldn't start, but after letting it sit for a while, it did start. So I wanted to have Firestone in Redmond check it out. When I dropped it off Thursday morning, I described the symptoms. They checked the battery and alternator, also the connections, but found nothing wrong. Later that same day, it died again and wouldn't start. I had to get a ride from a friend (almost 40 miles each way for them) and get back to my car the next day only to take it back to the Firestone in Issaquah. They found that the starter was bad. I guess I'm not really sure why the Redmond office didn't also check the starter. Would have saved me a bunch of time and inconvenience.
    5/ 5stars
    by  
    on August 29, 2016
    Everything was done fast and great service
    5/ 5stars
    by  
    on June 3, 2016
    Everything is great .
    5/ 5stars
    by  
    on March 13, 2016
    Service was of excellent quality. The staff responded to my request immediately, communicated clearly, and stayed late to complete the service.
    5/ 5stars
    by  
    on October 19, 2015
    Really appreciated ease of getting my car in same day when it was not running. Response with what was going on and estimate very fast and very honest. This repair I could easily have been told more was wrong but wasn't. Also they brought up the batter was bought there and under warranty so would honor that. I wouldn't have known. Will be back.
    4/ 5stars
    by  
    on September 20, 2015
    I am quire satisfied with Firestone services, customer service and repair work.
    4/ 5stars
    by  
    on September 9, 2015
    Thanks Doug for being so efficient and staying pleasant even when the phones were ringing off the hook and many required your attention at the same time. Thanks for making it a short painless visit.
    1/ 5stars
    by  
    on September 4, 2015
    Oil change: quoted 2 hours, came back in 4, still wasn't started. Terrible service writer....terrible service experience!
    5/ 5stars
    by  
    on May 29, 2015
    Bought two new tires and got my alignment done, timing was excellent!
    4/ 5stars
    by  
    on May 20, 2015
    I changed the type of oil change 3 times and the worker was patient
    1/ 5stars
    by  
    on February 24, 2015
    Sent an email a few months ago and never heard back from anybody despite my request to be contacted about the poor service.
    5/ 5stars
    by  
    on February 4, 2015
    Have been going to Redmond location for several years and it's consistently a good experience. Went in for last week for maintenance that is routine, but for a new vehicle I recently purchased. Really appreciate having questions answered and getting recommendations without feeling constant upsell. Good attitude by all the staff there. I am confident in my sense of trust with the team at this location.
    2/ 5stars
    by  
    on February 4, 2015
    I sent my car for routine check, oil change, tire rotation and to fix squeaky brake sound on Saturday afternoon Nov 22nd 2014. Granted this store needed more time to work on my car, I gladly left it overnight. Car was ready for picked up on Sunday evening. After paying for the service and went to get my car, it won't start. The attendant had to jump start my car and told me to leave it running for about half an hour. I left it running and went out for dinner. Engine was running the whole time for 45 mins. After dinner, the car won't start again. I had to call roadside assistance to jump start my car. My family was stuck in downtown for over an hour for roadside assistance. The next day, the store manager was kind enough to send someone to my house to check the battery and said my battery was dead and had to replace it. This was a bad experience for me after all the trouble it has caused. I would question - why isn't the bad battery detected during the routine check? Did they do a thorough check to be able to give me a feedback on what need to be fixed?
    2/ 5stars
    by  
    on February 3, 2015
    The customer sevice was ood enough but my follow up oil change at the Ballard location revealed that the Redmond location stripped the drain for my oil pan so much so that I had to unexpectedly leave my car over night.
    2/ 5stars
    by  
    on February 3, 2015
    I was expecting far better service as i paid good amount.
    5/ 5stars
    by  
    on February 1, 2015
    The guys working at the Redmond location are friendly, honest and deliver excellent and professional maintanence/ repair to your car. They are easy to talk to and they don't push you into buying extra stuff like most car dealership services do, just so that they meet their quota. I'll keep going back to the Redmond Firestone, because I know I'll get consistently good service!
    5/ 5stars
    by  
    on January 24, 2015
    We have been bringing our cars here for service for 7 years. Whether it's a routine maintenance or surprise repair, the technicians here always get the work done correctly and on time. It's why we continue to trust them with our cars.
    5/ 5stars
    by  
    on January 23, 2015
    They were able to identify the problem with my SUV that had been happening for years but no one could ever find what was causing it.
    5/ 5stars
    by  
    on January 23, 2015
    Tire blowout and the guys took care of biz . Very professional

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