Car Tires And Services At 10116 171st Ct E: Firestone Complete Auto Care In Puyallup

Welcome to Firestone Complete Auto Care at 10116 171st Ct E! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

10116 171st Ct E
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #357892 Managed by Dan Hartung

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect fluid levels, headlights, belts, and more. Plus, we're dedicated to offering the most consistent service on the market, all at great prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 36 Reviews
5/ 5stars
by  
on September 20, 2018
5/ 5stars
by  
on February 18, 2018
I had a wonderful experience and lots of help from Jonny Drew and Heather Sevilla, who most courteous and helpful. My car went up on the rack, checked the tire pressure and found they were not on the number they should have been on. Everything was fixed, and was grateful, and happy, and on my merry way. Thank you again for your gracious treatment. I will be back and recommend you to all.
5/ 5stars
by  
on February 18, 2018
People at the Tire company are the best, especially Heather Sevilla and Jonny Drew, very helpful, courteous, polite and did what they had to do to get me on the road again. Checked my tires, and put them on the numbers they were supposed to be. I was a happy camper and went on my way. Thank you again
3/ 5stars
by  
on January 12, 2018
5/ 5stars
by  
on October 27, 2017
1/ 5stars
by  
on March 9, 2017
Absolutely no sense of urgency. Techs spent more time talking or looking at their cell phones. I have had all 4 tires replaced in the amount of time it took them to patch one.
5/ 5stars
by  
on November 1, 2016
I love the Firestone store (Sunrise) when I go there Anita, listens very carefully to the problem then she goes to look at the problem herself and she knows exactly what needs to be done. The technicians work very carefully and wonderful on my car.
5/ 5stars
by  
on September 24, 2016
I called on the phone to get a price and set up an appt. The sales person was very friendly and helpful. The level of service exceeded outstanding. My experience at other competitors was not good. Firestone has my business forever! Friendly, honest and great prices.
5/ 5stars
by  
on August 5, 2016
awesome service!
5/ 5stars
by  
on June 7, 2016
Excellent service people. Anita was incredible and helped me understand all options and my invoice. They took my car in mid-day on a Sunday without an appointment and had it done within a few hours service included new tires, brakes, alignment, and oil change.
5/ 5stars
by  
on March 18, 2016
Manager Clifford Hicks went above and beyond to help out his customers (not just myself), and made them feel right at home. He was kind enough to explain and discuss everything going on with my car, and even gave me a tip that would save money during my visit. Would definitely come back for future car maintenance, and will be recommending to friends as well. Thank you for your awesome service.
3/ 5stars
by  
on December 13, 2015
I went in for an oil change. The day after my car was leaking oil so I brought it back in. They changed the filter out and I haven't had any problems.
5/ 5stars
by  
on November 6, 2015
Called for tires and ended up getting great deals on tires and lube oil filter. Sending family and friends to this location. Thanks CJ
5/ 5stars
by  
on November 5, 2015
I had gone to firestone a week ago and needed service for a failed emissions and was on a real tight schedule. I explained my problem and was treated with care. The staff was very knowledgeable and helpful. Very good customer service!
5/ 5stars
by  
on October 3, 2015
I had a flat tire and they charge my tire right away I didn't have to wait
5/ 5stars
by  
on September 13, 2015
Easy to schedule appointment to have timing belt, water pump and oil pan gasket replaced. I scheduled the work to be done on a holiday and my car was complete and available on time. The business hours of operation is awesome. The professional service at this business is also awesome. I drive 80 miles one way to have my vehicles serviced at this business.
5/ 5stars
by  
on September 9, 2015
My car is constantly falling apart, so I'm in Firestone often and they have fantastic service and great, friendly, helpful employees. Anita is always smiling and ready to help. Mark is a great mechanic.
5/ 5stars
by  
on September 5, 2015
I went to first one Puyallup 2 weeks ago for an oil change.
5/ 5stars
by  
on August 17, 2015
Your employee Nate is the best!!! I was in the area and needed tires and Nate hooked me up with the firestone card and got me the best deal possible on some great tires! It was fast, and the service was outstanding. Nate answered all of my questions and I was so impressed that I had my wife drive up the next weekend to get new tires as well. We live over 50 miles away, but the trip is worth it. Nate took care of my wife like she was family - Thanks Nate! You have my business for life!
5/ 5stars
by  
on August 1, 2015
Been using firestone for years,the whole family, been very satisfied.
5/ 5stars
by  
on July 23, 2015
I brought my '95 Suburban in for A/C service before leaving on a long trip. The staff was able to get me in for service the same day I called and get the A/C fixed quickly. One of the A/C service ports was leaking and they found the problem, repaired it, and recharged the system. I was very happy with their accurate diagnosis and repair.
1/ 5stars
by  
on June 22, 2015
Oily finger prints left on hood windshield and arm rest.
5/ 5stars
by  
on May 30, 2015
I was impressed at my first visit. Staff very knowledgeable. They told me I didn't need transmission service like I thought. Other places would have done the job anyway and been happy to charge me for it. Great job
5/ 5stars
by  
on May 14, 2015
Came in for oil change, I found out I had made appointment at another store.they called and canceled it and took care of me right away.
5/ 5stars
by  
on April 17, 2015
The service writers were very helpful and took very good care of us making sure we were well takin care of. Awesome service and so good we reffered a friend to them who had his vehicle repaired there also.
5/ 5stars
by  
on March 7, 2015
I have used them for 2 years and I am very satisfied with the location not administration.
5/ 5stars
by  
on February 26, 2015
I decided to go to Firestone Auto Care after not having the full care service I needed at other auto repair shops. I like that the Southill/Puyallup WA. shop is open on Sunday. I have taken my SUV and truck to them with outstanding results and personal care and attention. I do want to thank Firestone for recognizing veterans for thier service and the discount they offer to veterans. I am so glad we finally have a Firestone Complete Auto Care close by. Thanks to the mechanics and the sales person.
5/ 5stars
by  
on February 26, 2015
I went in several times with my 1995 Suburban, and the service team was always prompt and friendly. They were honest in regards to the needed repairs and did not try to pressure me into non-needed repairs.
2/ 5stars
by  
on February 25, 2015
All I needed was a pressure test, about 35.00 and a water hose replaced and antifreeze added. I expected 100.00 to 150.00 and what I got was a bill for 285.00.
5/ 5stars
by  
on February 2, 2015
They take time to explain any questions i have about whats going on with my car, gets the job done on time
5/ 5stars
by  
on January 26, 2015
The coupon proces were very competitive and the service was very good.
5/ 5stars
by  
on January 25, 2015
I got a repair done yesterday that other shops could not seem to do right, after investing so much money in to trying to fix my chevy check engine light after 4 years of it being on they were able to turn it off in less then an hour and it's still off, and now I have my tabs and no more expenses in that!
5/ 5stars
by  
on January 24, 2015
My whole family uses this location,we have received great service,Anita has been outstanding to work with,thats why we keep coming back,and also Nick the mechanic who usually works on our car does a great job also.
5/ 5stars
by  
on January 24, 2015
Another great experience at Firestone. A 60k service at Toyota 625.00, same exact service at Firestone plus tire balance and rotation 225.00. The price and quality say it all.
5/ 5stars
by  
on January 24, 2015
I've now bought new tires, a battery and had my car serviced several times at this Firestone store and every time they've been quick, professional and their quality and service have exceeded my expectations each time. Of course it's the people that make the difference and good pricing of quality tires, batteries and service. I'm now a Firestone fan!
5/ 5stars
by  
on January 23, 2015
I really appreciate going to the south hill Firestone because they have great customer service and don't try and up sell u on things u don't need and value customers time thankyou Anita and team

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